NIGHTINGALE MEDICAL LTD

What NIGHTINGALE MEDICAL LTD does

Nightingale Medical Supplies is a privately held, Canadian-owned medical supplies retailer founded in 1980 in Vernon, British Columbia. The company operates 8 physical retail showrooms across BC — covering Vancouver (South and West 16th), White Rock, Langley, Victoria, Kamloops, Kelowna, and Vernon — combined with a full e-commerce storefront at nightingalemedical.ca. Its catalog spans 12 specialized categories including ostomy, breast care, compression therapy, compression garments, continence, bracing and supports, wound and skin care, scar therapy, home health care, first aid and safety, foot care, and nutrition/supplements, stocked with products from more than 100 third-party manufacturers such as Hollister, Coloplast, Convatec, Amoena, Anita, Sigvaris, Jobst, and Medline.

The core differentiator is a credentialed clinical service layer: Nightingale staffs Nurses Specialized in Wound, Ostomy and Continence (NSWOCs), Certified Mastectomy Fitters, and Certified Compression Fitters who provide free in-person and appointment-based fittings — a service unavailable at general retailers or pure e-commerce competitors. The company also maintains direct billing relationships with PharmaCare, NIHB, ICBC, and WorkSafeBC, materially reducing the out-of-pocket burden for insured patients and capturing institutional referral flow from surgeons, hospitals, and care providers.

The revenue model is direct-to-consumer retail with unit-pricing, pay-as-you-go billing, and free shipping on orders over $150. No subscription or recurring revenue model is in evidence. Customer segments are horizontal across use cases — ostomy patients, breast care/mastectomy patients, compression therapy patients, continence patients, and post-surgical patients — all served from the same storefront and service infrastructure. Geographic reach is restricted to British Columbia, with explicit exclusions noted for NWT, YT, and NU. The company carries no proprietary products, holds no patents or trademarks in the data, and discloses no funding rounds, acquisitions, or M&A activity.

Name

NIGHTINGALE MEDICAL LTD

Legal name

Nightingale Medical Supplies

Website

https://nightingalemedical.ca

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Nightingale Medical Supplies is a privately held, Canadian-owned medical supplies retailer operating 8 retail showrooms across British Columbia plus an e-commerce storefront, serving ostomy, mastectomy, compression therapy, continence, and post-surgical patients with credentialed fitter services and direct insurance billing.

Ownership category

akta.pro rank

Product category

Medical Supplies Retail

SIC

Orthopedic, Prosthetic & Surgical Appliances & Supplies (3842)

akta.pro primary industry

Home-Based Wound Care & Ostomy Nursing (HLADAFAH)

Keywords

• Medical supplies retail
• Ostomy care products
• Mastectomy fitting services
• Compression therapy garments
• Wound care supplies

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medical Products Retail: The company generates revenue through retail sales of medical supplies including ostomy products, compression garments, mastectomy products, continence supplies, bracing and supports, wound care products, and general medical supplies. Products are sold as one-time purchases at varying price points, with free shipping on orders over $150.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Nightingale Medical is a Canadian-owned medical supplies retailer that sells specialized healthcare products including ostomy supplies, mastectomy and breast care products, compression therapy garments, continence products, bracing and supports, wound and skin care, scar therapy, and home health care items. The company also provides certified professional fitting services — NSWOC consultations, mastectomy fittings, compression fittings, and foot care services — delivered both in 8 British Columbia retail showrooms and via direct billing to major Canadian insurers (PharmaCare, NIHB, ICBC, WorkSafeBC).

Product overview

Nightingale Medical Supplies is a Canadian-owned medical supplies retailer and e-commerce platform offering a comprehensive portfolio of specialized healthcare products across 12 main categories: Ostomy, Breast Care, Continence, Compression, Compression Garments, Bracing & Supports, Wound & Skin Care, Scar Therapy, Home Health Care, First Aid & Safety, Foot Care, and Nutrition & Supplements. The company operates 8 retail locations in British Columbia and provides both in-store services (NSWOC consultations, mastectomy fittings, compression fittings, foot care) and online shopping with direct billing to PharmaCare, NIHB, ICBC, and WorkSafeBC. The product offering features third-party medical supply brands (Sigvaris, Amoena, Anita, Coloplast, Hollister, Convatec) rather than proprietary products, supported by certified fitters and healthcare professionals.

Differentiator

Problem solved

Functional benefit

Products and services

• Ostomy Products Comprehensive ostomy care range including pouching systems (1-piece and 2-piece), accessories, hernia support belts, pediatric systems, and irrigation supplies from brands such as Hollister, Coloplast, Marlen Canada, Convatec, Safe n Simple, Corsinel, CUI Wear, and Salts. For colostomy, ileostomy, and urostomy patients.
• Breast Care Products Mastectomy and breast care supplies including breast forms (full, leisure, partial, swim), post-surgery bras, compression bras, lingerie, clothing, swimwear, and accessories from Amoena and Anita. For women post-mastectomy, breast reduction, or breast augmentation.
• Compression Therapy Products Medical-grade compression socks, stockings, and sleeves ranging from 15-20 mmHg to 30-40 mmHg, plus compression therapy accessories, donning/doffing devices, and EdemaWear products from Sigvaris, Jobst, BSN Medical, CEP, and Medi. For lymphedema, venous insufficiency, and post-surgical recovery.
• Compression Garments Post-surgical and medical compression garments including abdominal binders, breast wear, girdles, male garments, recovery kits, facial wear, and upper body wear for post-operative care.
• Continence Products Full range of incontinence solutions including catheters (external, Foley, intermittent), drain bags and bottles, enema devices, faecal incontinence supplies, clamps, and protective wear from Bard, Hollister, Covidien, and Tena.
• Bracing & Supports Durable medical bracing and support products for ankle, foot, back, abdomen, clavicle, posture, groin/hip/hernia, hand/wrist/thumb, knee/leg, maternity, and shoulder/elbow/arm from Mediven, BSN Medical, FLA Orthopedics, Ortho Active, Serola, and Trulife.
• Wound & Skin Care Comprehensive wound care including advanced dressings (alginates, antimicrobials, composites, foams, hydrocolloids, hydrogels, silicone, silver), drainage and suction supplies, general wound care, skin care, and scar therapy products.
• Scar Therapy Silicone-based scar treatment products including compression foam, gel sheeting for abdominal and breast surgery scars, ointments, serums, scar sticks, and tapes for scar management and treatment.
• Home Health Care Products Assistive devices and home medical equipment including bathroom safety products, bed rails, canes and crutches, commodes, hip protectors, personal care items, walkers, rollators, and wheelchairs/transport chairs.
• First Aid & Safety First aid supplies, safety equipment, kits, bandages, dressings, CPR masks, hot/cold therapy, splinting, and personal protective equipment (PPE) for workplace and home use.
• Foot Care Products Diabetic foot care supplies, foot instruments (forceps, nail nippers, scissors), skin care products, and corrective items for arches, bunions, corns, calluses, and hammer toe.
• Nutrition & Supplements Health supplements including fiber products, thickeners, and LiquaCel hydrolyzed collagen liquid protein (16g protein per 1oz serving) suitable for bariatric and dialysis patients.
• NSWOC Services Nurses Specialized in Wound, Ostomy and Continence (NSWOC/ET Nurse) consultations providing expert care, personalized assessments, and support plans for ostomy patients.
• Mastectomy Fittings Free personalized fittings by certified mastectomy fitters to help patients select appropriate breast forms, post-surgery bras, and post-surgical garments.
• Compression Fittings Free one-on-one appointments with certified compression fitters to ensure correct fit and pressure levels for compression socks and stockings.
• Foot Care Services Professional foot care services offered at select Nightingale Medical retail locations.

Quantifiable outcome

• Serving clients throughout BC for over 60 years

Segments5 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators4 records

Recent moves5 records

Expansion highlights3 records

Broad incumbents

• Amazon.ca: Dominant e-commerce platform carrying broad medical supply assortments from many of the same manufacturers as Nightingale. Competes on selection and delivery speed; lacks certified fitting services but pressures pricing.
• Pharmasave: National Canadian pharmacy cooperative with many stores offering home health care, medical supplies, and pharmacist-led consultations. Comparable as a channel for medical supply purchase, though broader pharmacy focus dilutes specialty positioning.
• London Drugs: Western Canadian retail chain (strong BC presence) carrying a broad assortment including medical supplies, mobility aids, and home health products. Larger incumbent with deeper assortment but lower specialization than Nightingale.
• Walmart Canada: Mass-market retailer with growing pharmacy and health product assortment including basic medical supplies and home health items. Competes primarily on price and convenience, lacking Nightingale's clinical-fitting differentiation.

Regional players

• Bayshore HealthCare: Major Canadian home and community health services provider with home health, nursing, and specialty pharmacy offerings. Adjacent rather than direct overlap, but competes for the same chronic-care patient relationships and provider referral pathways.
• Care Partners: Canadian home health care services provider offering in-home nursing, wound care, and personal support across Ontario and other provinces. Comparable on chronic-care and wound/ostomy patient focus, primarily operating in central Canada rather than BC.

Direct peers

• Wellwise by Shoppers Drug Mart: Shoppers Drug Mart's specialty health and wellness retail banner operating across Canada, offering medical supplies, mobility equipment, and home health products in physical stores plus online. Directly comparable to Nightingale's specialty-DME retail + fitting model, though with substantially broader geographic footprint and Loblaw backing.
• Motion Specialties: Canadian retailer specializing in mobility, seating, and home medical equipment with showrooms across several provinces. Comparable specialty DME retailer serving rehabilitation, post-surgical, and chronic-care patient populations.
• MediChair: Canadian franchise chain specializing in home medical equipment, mobility aids, and accessibility products with physical showrooms. Highly comparable as a specialty DME retailer serving similar chronic-care and post-acute patient segments across multiple provinces.
• Adapt Home Health Care: Canadian specialty retailer focused on home health care, mobility, and accessibility products serving customers across multiple provinces. Directly comparable specialty-DME model with in-store fittings and e-commerce.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks1 record

Key highlights6 records

Customer concentration

• Xx.com/nightingalemed
• LinkedInlinkedin.com/company/nightingale-medical

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NIGHTINGALE MEDICAL LTD