Town Of Grifton

What Town Of Grifton does

The Town of Grifton is a municipal government entity located in southern Pitt County, North Carolina, serving a population of approximately 2,702 residents across portions of Pitt and Lenoir counties. It operates under a Mayor–Board of Commissioners form of government and delivers the standard suite of municipal services: water and sewer utilities, garbage and recycling collection (contracted to GFL Environmental), police, volunteer fire, and rescue/EMS, public works, parks and recreation, a public library (with OverDrive digital lending), a historical museum and Indian Village, and community event programming including the long-running Grifton Shad Festival (since 1971) and John Lawson Legacy Days (since 2010).

Core operational technology is modest and centered on a Munibit content management system from MembershipWare, which powers the town's WCAG 2.1 AA-compliant website, news/calendar posting, document management, and resident communications. Online utility billing is delivered through a third-party portal (grifton.payacp.com), and utility billing integrates with GFL for solid waste billing. The wastewater collection system spans 20 linear miles of gravity sewer, 6.4 linear miles of force mains, and 16 pump stations operating under NC permit WQCS00247.

Grifton's revenue model is typical of a small-town municipality: recurring monthly utility charges to residents and businesses, property taxes collected through Pitt and Lenoir counties, capital and operating grants from state agencies (notably a $980,400 Drinking Water State Revolving Fund award in July 2021 for water main replacement), facility rental fees for St. David's Park and the Train Depot, and nominal surcharges such as $8/month for additional garbage containers. Go-to-market is purely direct-to-resident through Town Hall, the municipal website, and community events. The town is currently executing a financial and operational turnaround under new executive leadership (Mayor William Barnes sworn in December 2025; Town Manager Dylan Haman appointed 2025), with strategic emphasis on commercial corridor development along the NC-11 highway, where existing sewer infrastructure and 30,000+ daily vehicle trips create shovel-ready development capacity.

Name

Town Of Grifton

Legal name

Town of Grifton

Website

https://grifton.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Town of Grifton is a municipal government in southern Pitt County, North Carolina, serving approximately 2,702 residents with water and sewer utilities, solid waste coordination, public safety, parks, library, and community programming, and is currently executing a financial turnaround and NC-11 commercial corridor development strategy.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water, Sewage and Other Systems (2213), Sewage Treatment Facilities (22132), Waste Collection (56211), Administration of Housing Programs, Urban Planning, and Community Development (925), Utilities (221)

SIC

Electric, Gas & Sanitary Services (4900), Refuse Systems (4953), Sanitary Services (4950), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industries

Solid Waste & Recycling Services Administration (BPAIACAH), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Parks, Recreation & Cultural Services (BPAIACAI), Public Works / In-House Municipal Collection Operations (EUAIAAAF), Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE)

Keywords

• Municipal government services
• Water and sewer utilities
• Public safety services
• Waste management services
• Parks and recreation

Headquarters

HQ city

Grifton

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Utility Services Revenue: The town operates water and sewer utilities, billing residents for water and sewer services. Revenue is generated through monthly utility bills collected from residential and commercial customers. The town has received DWSRF funding ($980,400) for water system improvements.
2. Property and Facade Grants: The town participates in facade grant programs funded by the City of Greenville, providing matching grants up to $1,500 per facade to property owners for exterior improvements. This is pass-through funding, not direct revenue.
3. Property Tax Revenue: The town collects property taxes through Pitt County and Lenoir County tax offices for properties within town limits.
4. Grants and State Funding: The town receives grants from state agencies including NC Division of Water Infrastructure for water system improvements and Local Government Commission oversight for financial management.
5. Facility Rental Fees: The town generates revenue from renting community facilities including St. David's Park ($50 deposit + $200-$300/day) and Train Depot ($350-$500/day for residents/non-residents).
6. Garbage Collection Fees: The town contracts with GFL for solid waste collection. Additional roll-out containers cost $8 per month added to utility bills.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

The Town of Grifton delivers municipal government services to its 2,702 residents and local businesses, including water and sewer utilities, garbage and recycling collection, public safety (police, fire, and EMS), parks and recreation, a public library, permitting and zoning administration, and community programming. It also operates a website-based bill payment portal, facility rentals (St. David's Park, Train Depot, RV Park), and community events such as the Shad Festival and John Lawson Legacy Days.

Product overview

Town of Grifton operates a municipal government website that serves as a digital hub for town information and services. The site, built on the Munibit (MembershipWare) platform, provides residents with access to government departments, community resources, utilities management, public safety information, and local events. The website offers online bill payment capabilities, meeting agendas and minutes, permit applications, and community engagement tools. The town provides services including water and sewer utilities, garbage and recycling collection, public works, police and fire protection, rescue/EMS, parks and recreation, and a public library. The product is not a commercial software offering but rather a government transparency and citizen services portal.

Differentiator

Problem solved

Functional benefit

Brands

• Grifton Shad Festival: Annual festival established in 1971 featuring fishing contest, carnival rides, arts shows, dances, and athletic competitions
• John Lawson Legacy Days
• Back-N-Time Book Club
• Grifton Volunteer Fire Department Station 43
• Grifton Rescue Squad

Products and services

• Water and Sewer Utility Services
• Garbage and Recycling Collection Contracted solid waste and recycling collection service through GFL Environmental, providing one roll-out container per residential unit. Additional roll-out containers available at $8/month added to utility bills.
• Police Protection Services
• Fire Protection Services
• Rescue and EMS Services Rescue and emergency medical services provided by Grifton Rescue Squad, serving Grifton, Pitt County, and providing mutual aid to surrounding counties.
• Grifton Public Library
• Facility Rentals (St. David's Park and Train Depot)
• Contentnea Creekside RV Park and Walking Trails
• Facade Grant Program
• Permits, Licenses, and Zoning Services
• Grifton Historical Museum and Indian Village
• National Flood Insurance Program Participation

Quantifiable outcome

• Successfully removed from Local Government Commission's Unit Assistance List following financial and governance improvements including fund balance increases, improved billing practices, expense reduction, and grant-funded capital projects.
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• GFL EnvironmentalcoreChannel Partner/ Reseller/ DistributorGFL Environmental is the contracted solid waste management provider for the Town of Grifton, responsible for collection of solid waste and recycling. GFL provides one roll-out container per residential unit for solid waste. The town adds $8/month to utility bills for additional containers.
• Duke EnergycoreOthersDuke Energy is the power service provider for the town. The town directs residents to Duke Energy for outage alerts, outage maps, and outage reporting. Duke Energy provides the electricity infrastructure for town operations.
• MembershipWarecoreTechnology or IntegrationMembershipWare provides the Munibit content management system powering the Town of Grifton's website. The platform enables online utility billing, event calendars, news posts, document management, and resident communications.
• City of GreenvilleminorStrategic or Co-development PartnerThe City of Greenville provides funding for the Grifton Facade Grant Program, offering matching grants up to $1,500 per facade for exterior improvements to properties in eligible areas.
• Pitt CountycoreOthersPitt County provides tax collection services, floodplain management resources, landfill services, and sheriff department services for the Town of Grifton area.
• Lenoir CountyminorOthersLenoir County provides tax collection services and tax office resources for portions of Grifton that fall within Lenoir County jurisdiction.
• Craven, Lenoir & Greene CountiesminorOthersDue to Grifton's geographical location, the Grifton Rescue Squad provides mutual aid to Craven, Lenoir and Greene Counties while maintaining primary service to Grifton and Pitt County.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Town of Ayden: Neighboring small town in Pitt County, NC, with comparable population scale and similar municipal services, utilities, and economic development positioning along the NC-11 corridor.
• Town of Bethel: Small eastern NC town of comparable population and rural municipal profile, providing a like-for-like peer for fiscal management and service delivery scale.
• Town of Winterville: Pitt County municipality similar in governance structure and service delivery, offering comparable small-town municipal services and utility operations in eastern North Carolina.
• Town of Pikeville: Wayne County, NC municipality similar in size and service portfolio, often subject to the same NC Local Government Commission oversight framework.
• Town of Farmville: Small Pitt County, NC town with comparable municipal service profile including water/sewer utilities, public safety, and parks and recreation.

Others

• OpenGov: Government financial management and budgeting software provider serving small municipalities similar to Grifton; comparable as a vendor serving this segment of local government operations.
• CivicPlus: Leading provider of municipal government technology platforms including CMS, utility billing, and citizen engagement portals; relevant as a peer to the MembershipWare/Munibit CMS powering Grifton's website.

Regional players

• City of Kinston: Nearby Lenoir County municipality with similar utility and public safety operations; provides a regional comparison point for governance scale and economic development approach in eastern NC.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/GriftonPolice
• LinkedInlinkedin.com/company/town-of-grifton

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Town Of Grifton