Thomas & Galbraith - Cincinnati

Name

Thomas & Galbraith - Cincinnati

Legal name

Thomas & Galbraith Heating, Cooling & Plumbing

Website

https://thomasgalbraith.com

Company type

Private

Founded year

1977

Operating status

Operating

Ownership category

akta.pro rank

Product category

Residential Home Services (HVAC, Plumbing & Electrical)

NAICS

Plumbing, Heating, and Air-Conditioning Contractors (23822)

akta.pro primary industry

Residential HVAC System Installation (Furnace/AC/Heat Pump) (HSAOAGAA)

akta.pro secondary industry

Residential Plumbing Fixture Installation & Repair (HSAOAAAA)

Keywords

• Residential HVAC services
• Home plumbing repair
• Electrical services home
• Duct sealing solutions
• Indoor air quality

Headquarters

HQ city

Fairfield

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Others

Revenue model

1. Service and Repair Fees: One-time fees for HVAC, plumbing, and electrical repair services. Services include AC repair, furnace repair, drain cleaning, electrical repairs, and more. Pricing is upfront with flat-rate quotes provided before work begins.
2. Equipment Installation Sales: Revenue from installing new HVAC systems, water heaters, generators, air purifiers, water softeners, and other equipment. Offers financing options and promotional pricing on equipment purchases.
3. True Comfort Membership: Recurring subscription program providing members with priority scheduling, annual preventive maintenance tune-ups, continuous discounts on services, and transferability benefits.
4. Financing Revenue: The company offers financing options for equipment purchases and major repairs, generating revenue through financing arrangements with partners.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Thomas & Galbraith is a residential home services company that sells and delivers HVAC, plumbing, and electrical services to homeowners in the Greater Cincinnati and Dayton area. The company installs, repairs, and maintains heating systems (furnaces, heat pumps, boilers, ductless), air conditioning, plumbing (water heaters, water softeners, leak repair, drains/sewers), and electrical systems (generators, EV charging, panels), supported by a True Comfort Membership program for recurring maintenance.

Product overview

Thomas & Galbraith is a residential home services company offering a unified portfolio of HVAC, plumbing, and electrical services. The core service offering spans heating (furnaces, heat pumps, boilers, ductless systems), air conditioning, plumbing (water heaters, water softeners, leak repair, drains/sewers), and electrical (generators, EV charging, panels). Add-on modules include indoor air quality products (humidifiers, dehumidifiers, media air cleaners, UV purifiers, ventilators), Aeroseal duct sealing, water leak detectors, water filtration/RO systems, and duct cleaning. The company operates a membership program (True Comfort Membership) offering priority service and discounts. Services are delivered through certified technicians across multiple Ohio locations (Cincinnati, Dayton, Centerville, Mason) with 24/7 emergency availability.

Differentiator

Problem solved

Functional benefit

Products and services

• Heating Services Heating system installation, repair, replacement, and maintenance services including furnaces, heat pumps, boilers, and ductless systems for residential homes in the Greater Cincinnati and Dayton area.
• Air Conditioning Services Air conditioning installation, repair, replacement, and maintenance services for residential cooling systems including central AC and ductless systems.
• Plumbing Services Full-service residential plumbing including repair, water heaters (tank and tankless), water softening, leak repair, sump pumps, garbage disposals, faucets, toilets, and whole-home repiping.
• Drains & Sewers Services Drain cleaning, sewer repair and replacement, pipe lining services, rooter services, and hydro jetting for residential plumbing systems.
• Electrical Services Electrical repair, generator installation and repair, electrical panels, surge protectors, EV charging stations, lighting and ceiling fans, smoke detectors, and electrical safety inspections for residential properties.
• Indoor Air Quality Solutions Whole-home air quality solutions including humidifiers, dehumidifiers, media air cleaners, ultraviolet purifiers, electric air purifiers, and whole-home ventilators to improve residential air quality.
• Aeroseal Duct Sealing Professional-grade duct sealing service using Aeroseal technology that seals leaks from inside damaged ductwork using non-toxic polymer nanoparticles, backed by a 10-year guarantee and delivering up to 40% energy savings.
• Tankless Water Heater Installation On-demand tankless water heater installation offering up to 35% energy savings versus conventional tank water heaters.
• Water Filtration Systems Water quality analysis and filtration solutions testing for pH, total dissolved solids, chlorine, chloramine, iron, and calcium to address hard water and contamination issues in residential homes.
• Reverse Osmosis Systems Multi-stage reverse osmosis water treatment systems that remove impurities including chlorine, lead, fluoride, nitrates, pesticides, and detergents through semipermeable membrane technology.
• Water Leak and Freeze Detection Systems Smart Wi-Fi water sensing systems with app alerts for leak and freeze detection, with optional automatic shutoff valve capability for protection in basements, utility rooms, bathrooms, sump pits, laundry rooms, and HVAC areas.
• True Comfort Membership

Quantifiable outcome

• Up to 40% savings on monthly energy bills through Aeroseal duct sealing
• +2 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• CarriercoreChannel Partner/ Reseller/ DistributorThomas & Galbraith is a Carrier Residential Factory Authorized Dealer and recipient of the 2026 President's Award from Carrier. They sell, install, and service Carrier HVAC equipment including furnaces, air conditioners, and heat pumps. Carrier provides equipment, training, and certification while Thomas & Galbraith provides local installation and service.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Horizon Services: Multi-trade residential HVAC, plumbing, and electrical service provider serving the Mid-Atlantic. Closely mirrors Thomas & Galbraith's combined-service offering and 24/7 emergency model.
• One Hour Heating & Air Conditioning: National residential HVAC service franchise with strong local-operator positioning. Directly comparable business model focused on HVAC repair, replacement, and maintenance for homeowners.
• Hiller Plumbing, Heating, Cooling & Electrical: Multi-trade residential HVAC, plumbing, and electrical service company serving Tennessee and the Southeast. Operates an analogous unified-service, technician-driven home services platform comparable to Thomas & Galbraith's model.
• Benjamin Franklin Plumbing: National residential plumbing franchise emphasizing punctuality, upfront pricing, and guarantees — comparable service-promise positioning and customer experience to Thomas & Galbraith.
• Blanton's Air, Plumbing & Electric: Regional multi-trade HVAC, plumbing, and electrical residential service company in the Carolinas. Highly comparable single-region, multi-trade, technician-driven model.

Broad incumbents

• Service Experts Heating & Air Conditioning: Large national residential HVAC services brand offering heating, cooling, and indoor air quality services. Overlaps with Thomas & Galbraith's HVAC and IAQ core offering at greater scale.
• Mr. Rooter Plumbing: National residential and commercial plumbing franchise brand. Comparable plumbing service category with broader geographic reach than Thomas & Galbraith's regional footprint.
• Roto-Rooter: National plumbing and drain cleaning incumbent with strong brand recognition. Overlaps with Thomas & Galbraith's plumbing and drain/sewer services as part of a wider services portfolio.
• ARS / Rescue Rooter: Multi-state residential HVAC, plumbing, and drain services operator. Comparable service mix and customer base; broader geographic footprint than the Cincinnati/Dayton operator.

Others

• HomeAdvisor (Angi Leads): Lead-generation and pros-marketplace platform that connects homeowners with HVAC, plumbing, and electrical contractors. Indirectly comparable as a customer-acquisition channel used by residential service pros including Thomas & Galbraith.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tg_cinci
• YouTubeyoutube.com/channel/UCTx8iQX8H8p_BGeiqdtFYHg
• Facebookfacebook.com/ThomasGalbraithCincy
• LinkedInlinkedin.com/company/thomas-galbraith-dayton
• Instagraminstagram.com/thomasgalbraith_cinci

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Thomas & Galbraith - Cincinnati