Sapphire Condominium Management

What Sapphire Condominium Management does

Sapphire Condominium Management is a privately held condominium management firm founded in 2023 and headquartered in Petrolia, Ontario. The company provides property, financial, and governance management services to condominium corporations in London, Sarnia, and the surrounding Southwestern Ontario communities of Corunna, Bright's Grove, Point Edward, and Petrolia. Service delivery is organized around three tiered offerings: Stability Management (full-service property management with continuous owner communication, vendor coordination, and reserve fund planning), Financial Control System (financial reporting, fee collection, accounts payable, budget drafting, and audit support), and Board Decision Support (advisory calls, governance, by-law, and risk management consulting for self-managed condos). A free 30-minute financial review is offered as a no-cost entry point to generate qualified leads from boards currently using other managers.

The underlying technology stack is built on the UpperBee cloud property management platform, which provides the owner portal, communication tracking, and financial reporting that underpin Sapphire's stated performance commitments (88.2% phone answer rate, sub-90-minute email response time). Operational forms run on Microsoft Office Forms and JotForm. Internally, Sapphire has codified structured systems for onboarding (dedicated onboarding manager, comprehensive audit, reserve fund review, owner welcome process, transition timeline), communication timing standards, and proactive maintenance planning. Pricing is quote-based and tailored per condominium corporation, billed monthly on recurring subscription terms, with customers choosing the service tier that matches board involvement preferences.

Sapphire's go-to-market is consultative and relationship-driven, relying on direct sales outreach to condo boards supported by an extensive content marketing engine (50+ SEO-targeted blog articles on Ontario condo governance) and word-of-mouth referrals in the Southwestern Ontario market. The company is independently owned with no disclosed external funding, manages over $60 million in client reserve funds, and reports supporting boards making operating decisions on over $10 million of annual budget. Key operational metrics cited include a 4.3/5 average client rating, 95% pre-authorized debit enrollment among owners, and 99%+ collection recovery rates.

Name

Sapphire Condominium Management

Legal name

Sapphire Condominium Management

Website

https://sapphirecondomgmt.ca

Company type

Private

Founded year

2023

Operating status

Operating

Headcount range

1–10 employees

Short description

Sapphire Condominium Management is a privately held Ontario firm that provides tiered property, financial, and governance management services to condominium corporations across London, Sarnia, and Southwestern Ontario.

Ownership category

akta.pro rank

Product category

Condominium Property Management Services

NAICS

Residential Property Managers (531311), Real Estate Property Managers (53131)

SIC

Real Estate Agents & Managers (For Others) (6531), Real Estate (6500)

akta.pro primary industry

Condominium Association Management (BPAJAHAA)

Keywords

• Condominium management services
• Property management services
• Reserve fund planning
• Condo board support
• Financial reporting services

Headquarters

HQ city

Petrolia

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Condominium Management Services: Recurring management fees charged to condominium corporations for full-service property management, financial control, and board decision support. Services are offered in tiers: Stability Management (full-service), Financial Control System, and Board Decision Support, allowing boards to select the level of service that fits their needs. Revenue is recurring in nature as management contracts typically renew annually.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Sapphire Condominium Management provides recurring condominium property management services to condominium corporation boards in Southwestern Ontario. Its core offering is organized in three subscription tiers — Stability Management (full-service board support, owner communication, vendor coordination, reserve fund planning), Financial Control System (monthly financial reporting, owner ledger, condo fee collection, accounts payable, budget drafting, reserve fund management, audit support), and Board Decision Support (advisory calls, governance and by-law support, vendor contract review, risk management). The firm also provides structured onboarding/transition services and a complimentary financial review to onboard new clients.

Product overview

Sapphire Condominium Management offers a unified suite of condo management services organized around three core offerings: Stability Management (full-service management with board support, owner communication, vendor coordination, and reserve fund planning), Financial Control System (financial reporting, bookkeeping, budget management, and audit support), and Board Decision Support (advisory calls, governance guidance, and risk management planning). The company serves condo corporations in London, Sarnia, and Southwestern Ontario with a focus on responsive communication and proactive management. Optional add-on services include a free financial review for prospective and current clients.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• 88.2% of phone calls answered before and after hours
• +7 more outcomes

Named customers6 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

One partnership is on record.

• UpperBeecoreTechnology or IntegrationSapphire uses UpperBee as its primary property management software platform. UpperBee provides the owner portal, communication tracking, and financial reporting tools that enable Sapphire's responsive service standards including the 88.2% phone answer rate and <90-minute email response time commitments.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ICC Property Management: Canadian condominium and property management provider offering full-service and financial-only tiers. Comparable to Sapphire's tiered service model and customer base (condo corporations), with a regional but multi-province operating footprint.
• Brownlee Condominium Management: London, Ontario-based condominium management firm specifically focused on Southwestern Ontario condo boards. Comparable as the closest direct geographic peer competing for the same London/Sarnia-area condo board relationships.
• DMSI Property Management: Ontario condominium and property management company serving boards in Southwestern Ontario. Comparable as a similar-sized regional competitor targeting the same condo corporation segment with overlapping service offerings in financial management and board support.
• HighView Condominium Management: Ontario-focused condominium management company serving condo boards with full-service and financial service models. Comparable in target customer (condo corporations) and geographic focus on Southwestern/Ontario markets.

Broad incumbents

• FirstService Residential: Largest residential condominium management company in North America with extensive Ontario footprint. Comparable because it manages condo corporations across the same jurisdictions and competes for the same board-level RFPs, though at vastly greater scale and with a broader service catalog than Sapphire.
• Wilson Blanchard Management: Established Ontario-focused condominium management firm serving boards across the GTA and Southwestern Ontario. Comparable as a direct competitor for condo board contracts in the same geography, with a broader portfolio of buildings and longer operating history.
• Larlyn Property Management: Diversified Ontario property and condominium manager with multi-region presence. Comparable as a competitor for Ontario condo board contracts, though operating at a larger scale and with more diversified portfolio types than Sapphire.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/SapphCondomgmt
• Facebookfacebook.com/Sapphire-Condominium-Management-100090740052706
• LinkedInlinkedin.com/company/sapphirecondomanagement

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sapphire Condominium Management