Pro-Claim Group

Property Restoration Servicespcgroup.ca

Pro-Claim Group is a private Canadian network of restoration and construction contractors serving property owners impacted by fire, water, and disaster damage across British Columbia and Alberta, operating through wholly-owned subsidiaries and partner affiliates.

Company typePrivate
Founded-
HeadquartersRichmond, Canada
Headcount1–10
GTM typeB2B and B2C
OfferingServices

What Pro-Claim Group does

Pro-Claim Group is a private Canadian property restoration company that operates as a centralized network of wholly-owned subsidiary and partner restoration contractors across British Columbia and Alberta. The company serves property owners impacted by fire, water, and general building damage, delivering flood restoration, fire damage repair, contents handling, and construction-related services (carpentry, drywalling, painting, general labor) through brands including Platinum Pro-Claim Restoration (Richmond), Downs Construction (Victoria and Nanaimo), Pro-Claim Calgary, Pro-Claim Canmore, and Paulson Fire & Flood. The company describes itself as operating "Canada's largest network of restoration contractors" and recently combined with the GUS Group under the banner "Pro-Claim Group & GUS" to expand national coverage.

The group's underlying technology stack combines third-party documentation and workflow platforms — DocuSketch 360° cameras for project capture and the Restorify platform for restoration management — with a proprietary KPI monitoring system that scores partner performance on response times and productivity. A ClimateSmart partnership provides carbon-footprint tracking, EV charging/fleet support, and recycling programs, with partners white-labeled as ClimateSmart certified. Group-level functions (sustainability, KPI monitoring, marketing, partner recruitment) are managed by a central C-suite while operating subsidiaries retain independent field execution.

The business model is a professional-services platform with two intertwined revenue mechanics: (1) end-customer restoration and construction work performed by network operators on a project/quote basis, and (2) a partner-affiliation model where independent restoration contractors join the network to access sustainability certification, technology tools, KPI benchmarking, and community-marketing support. Customer acquisition occurs through a "Find a Member" tool, social media, email marketing via Constant Contact, website content, and community/charity partnerships. No public pricing is disclosed; pricing is quote-based and project-specific.

Pro-Claim Group firmographics

Firmographics

Name: Pro-Claim Group
Legal name: Pro-Claim Group
Website: https://pcgroup.ca
Company type: Private
Operating status: Operating
Headcount range: 1–10 employees
Short description: Pro-Claim Group is a private Canadian network of restoration and construction contractors serving property owners impacted by fire, water, and disaster damage across British Columbia and Alberta, operating through wholly-owned subsidiaries and partner affiliates.
Ownership category
akta.pro rank

Pro-Claim Group industry classification

Industry

Product category: Property Restoration Services
NAICS: Remediation and Other Waste Management Services (5629), Services to Buildings and Dwellings (5617), Remediation Services (562910)
SIC: General Bldg Contractors - Residential Bldgs (1520), General Bldg Contractors - Nonresidential Bldgs (1540), Services-To Dwellings & Other Buildings (7340)
akta.pro primary industry: Post-Disaster Whole-Home Rebuild (Fire/Water/Storm) (HSAPAEAH)
akta.pro secondary industries: Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI), Insurance Claims Estimation, Documentation & Managed Repair (HSAPAOAL), Disaster Recovery & Restoration General Contracting (IMAFAAAJ), Code Compliance, Permitting & Inspections (Rebuild) (HSAPAOAK)

Keywords

Property restoration services
Water damage restoration
Fire damage restoration
Disaster recovery services
Reconstruction contracting

Where Pro-Claim Group is headquartered

Location

Headquarters

HQ city: Richmond
HQ country: Canada
HQ region: North America

Offices5 records

Markets served

Pro-Claim Group business model

Business model

GTM type: B2B and B2C
Offering type: Services
Cost components: Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

Restoration Services: Provides restoration services for property owners impacted by building damage, including flood restoration, fire damage, and general restoration work through a network of contractor partners across Canada.
Construction and Trade Services: Construction services including carpentry, drywalling, painting, and general labour provided through subsidiary companies like Downs Construction and Platinum Pro-Claim Restoration.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Pro-Claim Group product offering

Product offering

Core offering

Pro-Claim Group delivers fire, water, mould, and disaster damage restoration services to residential and commercial property owners through a branded network of regional restoration contractors. It complements restoration work with full reconstruction services and supports member operators with shared technology (DocuSketch, Restorify), a proprietary KPI system, and a sustainability program in partnership with ClimateSmart.

Product overview

Pro-Claim Group is a network of professional restoration contractors operating as a platform of subsidiary brands, including Downs Construction (Nanaimo, Victoria), Platinum Pro-Claim Restoration (Richmond), Pro-Claim Calgary, and Pro-Claim Canmore. The group positions itself as Canada's largest restoration contractor network, offering flood restoration, construction, contents handling, and moving services. Technology tools including DocuSketch 360° cameras and Restorify support service delivery, while a proprietary KPI system monitors partner performance. A ClimateSmart partnership enables carbon footprint tracking for sustainability initiatives.

Differentiator

Problem solved

Functional benefit

Brands

Platinum Pro-Claim Restoration: Restoration services provider operating in Richmond, BC
Pro-Claim Calgary
Pro-Claim Canmore
Downs Construction
Paulson Fire & Flood

Products and services

Fire, Water, Mould and Disaster Restoration Services End-to-end emergency mitigation and restoration of residential and commercial properties damaged by fire, water, mould, or storm events, delivered through the Pro-Claim Group network of regional contractors.
Platinum Pro-Claim Restoration Regional restoration services brand operating under the Pro-Claim Group umbrella, providing local fire, water, and mould restoration response.
Pro-Claim Calgary Calgary-based regional restoration services brand within the Pro-Claim Group network, serving property owners in southern Alberta with fire, water, and disaster restoration.
Pro-Claim Canmore Canmore-based regional restoration services brand within the Pro-Claim Group network, serving the Bow Valley area with fire, water, and disaster restoration.
Downs Construction Reconstruction and rebuild services brand within the Pro-Claim Group, providing post-mitigation construction and restoration build-back for residential and commercial properties.
Paulson Fire & Flood Specialty fire and flood response brand within the Pro-Claim Group, focused on dedicated fire and water loss response services.

Companies that use Pro-Claim Group

Customer profile

Segments2 records

Ideal customer profiles2 records

Pro-Claim Group technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Feature2 records

Pro-Claim Group partnerships and signals

Strategic signal

Partnerships

Six partnerships are on record, tiered core and supporting.

ClimateSmartcoreStrategic or Co-development PartnerClimateSmart partnership enables Pro-Claim Group partners to track, benchmark, and reduce their carbon footprint. The partnership includes EV charging stations, EV fleet promotion, and one-of-a-kind recycling programs. Partners are immediately white-labeled as ClimateSmart certified.
GUS GroupcoreStrategic or Co-development PartnerGUS Group has joined forces with Pro-Claim Group to bring Canadian communities enhanced service and support. The combined entity operates as Pro-Claim Group & GUS, offering joint sustainability initiatives and shared technology tools.
DocuSketchsupportingTechnology or IntegrationDocuSketch 360° cameras are used as part of the company's premium service tools for restoration documentation.
RestorifysupportingTechnology or IntegrationRestorify platform is used as part of the company's technology stack for restoration management and customer experience.
Boys & Girls Club VictoriasupportingOthersDowns Construction has been champion of Victoria's Boys & Girls Club since 2004, donating both time and resources.
Richmond Cares, Richmond Gives (RCRG)supportingOthersSince 2019, Platinum Pro-Claim Restoration in Richmond has been the Angel Donor for RCRG's Richmond Christmas Fund, helping collect, store and deliver toys to families in need during holidays.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Pro-Claim Group competitors and assessment

Company assessment

Market position

Weaknesses5 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

Pro-Claim Group financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Pro-Claim Group leadership team

Management profile

Number of profiles

Profiles6 records

Pro-Claim Group subsidiaries and ownership

Company hierarchy

Subsidiaries5 records

Pro-Claim Group funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Pro-Claim Group M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pro-Claim Group

What does Pro-Claim Group do?

Is Pro-Claim Group a public or private company?

Pro-Claim Group is a private company. It is classified as corporate owned and is currently operating.

When was Pro-Claim Group founded?

Pro-Claim Group was founded in -1. It employs 1 to 10 people.

Where is Pro-Claim Group based?

Pro-Claim Group is headquartered in Richmond, Canada, in the North America region.

How does Pro-Claim Group make money?

Two revenue lines are on record. Restoration Services are the primary driver. The others are construction and Trade Services.

Does Pro-Claim Group have an API?

No public API is recorded for Pro-Claim Group.

What industry is Pro-Claim Group in?

Pro-Claim Group's product category is Property Restoration Services. Its primary akta.pro industry code is HSAPAEAH, Post-Disaster Whole-Home Rebuild (Fire/Water/Storm), with a secondary code of HSAPAOAI, Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim). Its NAICS code is 5629 and its SIC code is 1520.