What Procentia does

Procentia Limited is a UK-headquartered PenTech software company founded in 2002 that develops and licenses IntelliPen, a cloud-based pension administration platform for pension schemes, third-party administrators, life insurers, and the bulk purchase annuities/pension risk transfer market. The Intelli suite comprises modular products covering core administration (IntelliPen), calculation engine (IntelliCalcs — sub-one-second processing of 800k+ calculations per hour), self-service portals (IntelliSite), payroll (IntelliPay — 115,000 payees in under two hours), accounting (IntelliCount), Pensions Dashboard connectivity (Intelli-ISP), actuarial valuation (Intelli-ACT), and pension risk transfer shadow administration (Intelli-PRT). The platform is built on Microsoft Azure, deployed via private cloud (IntelliVault) or hosted, and supports all major scheme types including DB, DC, CDC, Hybrid, PRT, Career Average, Annuities, Income Draw-down, and Cash Balance.

Procentia operates through two entities (Procentia Limited in Bristol, UK and Procentia, Inc. in Lincolnshire, Illinois) and has been majority-owned by Brightwell (formerly BT Pension Scheme Management) since 2019. The company generates revenue primarily through subscription-based software licensing of the IntelliPen suite, supplemented by professional services for 18–36 month enterprise implementations and ongoing training programs. Distribution is sales-led with dedicated sales directors for the UK and North America, supplemented by a strategic channel partnership with Wipro Limited (announced June 2026) to reach North American insurers and public pension plans.

The platform supports approximately 4.2 million pension members globally across enterprise clients including BT Pension Scheme (BTPS, 254k members, AUM ~£33bn), Legal & General (515k monthly payroll customers), Rolls-Royce, DHL, TMF Group, Mutual of Omaha, Isio, Atéssa Benefits, and Alaska Railroad. Procentia has been voted No.1 UK Pensions Administration Software Provider in 2022 and 2023, named Pensions Technology Firm of the Year 2024 by Pensions Age, and recognized with a Highly Commended Technology Innovation of the Year 2025 at the UK Pensions Awards. The company holds ISO 27001 and SOC 2 Type II certifications.

Name

Procentia

Legal name

Procentia Limited

Website

https://procentia.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

11–50 employees

Short description

Procentia develops the IntelliPen cloud-based pension administration software suite for pension schemes, third-party administrators, life insurers, and the pension risk transfer market. Majority-owned by Brightwell since 2019, the UK firm supports 4.2 million members globally through modular products covering calculations, payroll, portals, accounting, and actuarial valuation.

Ownership category

akta.pro rank

Product category

Pension Administration Software

NAICS

Insurance and Employee Benefit Funds (5251), Payroll Services (541214), Computer Systems Design and Related Services (54151)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371)

akta.pro primary industry

Digital Retirement Platforms (IRA/401(k), Pension & Decumulation) (FSAGAEAF)

akta.pro secondary industries

Pensions & Retirement Benefits Administration (BPAIAKAA), Pensions, Benefits & Retirement Disbursements (FSAMAKAI)

Keywords

• Pension administration software
• Pensions administration platform
• Pension risk transfer
• Actuarial valuation system
• Pension payroll software

Headquarters

HQ city

Bristol

HQ country

United Kingdom

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Software Platform Licensing (IntelliPen Suite): Procentia generates revenue primarily through licensing its IntelliPen pension administration platform and associated modular products (IntelliCalcs, IntelliSite, IntelliPay, IntelliCount, Intelli-ISP, Intelli-ACT, Intelli-PRT). The platform is delivered as a hosted/cloud solution or installed in-house, with ongoing software updates and support included.
2. Implementation Services: Large-scale implementation projects typically run 18-36 months with dedicated project teams including subject matter experts. Implementation services cover data migration, system configuration, workflow setup, and training delivery.
3. Training Services: Comprehensive training programs including introductory courses, troubleshooting, report writing, workflow development, system structure, and letter production. Community training programme with beginner, refresher and advanced courses available to IntelliPen users with 10% client discount.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

Procentia develops and licenses the IntelliPen cloud-based pension administration platform and its modular Intelli ecosystem (IntelliCalcs, IntelliPay, IntelliSite, IntelliCount, Intelli-ISP, Intelli-ACT, Intelli-PRT) to pension schemes, insurers, and third-party administrators. The platform automates workflows for DB, DC, CDC, Hybrid, and Pension Risk Transfer schemes, supports member self-service portals, processes payroll, generates actuarial valuations, and connects to UK Pensions Dashboards in real time. Implementation services (18–36 months) and training programmes are delivered alongside the software.

Product overview

Procentia offers IntelliPen, a multi-award-winning modular pension administration platform for the Pensions and Bulk Purchase Annuities market. The platform comprises integrated modules: IntelliPen (core administration), IntelliCalcs (calculation engine), IntelliPay (payroll), IntelliSite (CMS/portals), IntelliCount (accounting), Intelli-ISP (Pensions Dashboard connectivity), Intelli-ACT (actuarial valuation), and Intelli-PRT (Pension Risk Transfer shadow admin). The platform is cloud-based (deployed on Microsoft Azure), supports all scheme types (DB, DC, CDC, Hybrid, PRT), and emphasises automation, self-service member experiences, and real-time connectivity. Procentia also offers private cloud hosting via IntelliVault and data integration via IntelliFeed.

Differentiator

Problem solved

Functional benefit

Brands

• IntelliPen: All-in-one fully online pensions administration and management software for schemes of any type and size.
• IntelliCalcs
• IntelliSite
• IntelliPay
• IntelliCount
• Intelli-ISP
• Intelli-ACT
• Intelli-PRT

Products and services

• IntelliPen All-in-one fully online pension administration and management software platform supporting DB, DC, CDC, Hybrid, Pension Risk Transfer, Career Average, Annuities and Income Draw-down, and Cash Balance schemes. Bundles modular solutions including IntelliCase workflow engine, payroll, calculations, reporting, document management, and member self-service portals.
• IntelliCalcs Advanced calculation engine with sub-one-second processing speed for pension schemes and Pension Risk Transfer markets. Processes 800k+ calculations per hour while supporting 100+ simultaneous users. Available standalone for integration with any SQL-based pension administration system.
• IntelliPay Purpose-built pension payroll software handling calculations, HMRC deductions, voluntary contributions, automated pension processing, BACS transactions, payslips, and end-of-year reporting. Scalable to run daily, weekly, four-weekly, monthly, quarterly, and annual payrolls.
• IntelliSite Thin-client browser-based content management system (CMS) for building and maintaining sophisticated dynamic member and employer websites that integrate with IntelliPen. Delivers consumer-like self-service experiences with XHTML, WAI, and W3C WCAG 2.1 AA level accessibility compliance.
• IntelliCount Full-featured pensions and cashbook accounting system providing trial balance, nominal ledger, transaction analysis, journals, and accruals. Fully integrated with IntelliPen. Produces SORP and other accounting reports with BACS integration via AccessPay.
• Intelli-ISP Integrated Service Provider (ISP) solution connecting IntelliPen directly to the Pensions Dashboard Programme ecosystem. Provides real-time secure connection to live scheme database without data lakes or file exports, ensuring accurate and up-to-date member information.
• Intelli-ACT End-to-end actuarial valuation system delivering highly granular liability cashflow outputs at speed. Processes 250,000 members into monthly cashflows for every tranche in every member's benefits in 30 minutes. Generates nearly a billion rows of cashflow data. Offers daily valuation extracts, automated validation, and direct integration with IntelliPen.
• Intelli-PRT Shadow administration platform for insurers, superfunds, and reinsurers systemising claims validation during the buy-in phase of Pension Risk Transfer transactions. Uses modern data and benefit specifications tailored for quotation, transition, and administration processes. Provides consistent modelling and validation across buy-in, buy-out, and reinsurance.
• IntelliVault

Quantifiable outcome

• 63% improved cost per member within two years of implementation
• +8 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core and supporting.

• Wipro LimitedcoreStrategic or Co-development Partner · 1 June 2026Strategic partnership to provide scalable, end-to-end digital administration solutions for insurers and public pension plans across North America. Combines Procentia's IntelliPen pension administration platform with Wipro's AI-powered operations through Wipro Intelligence™. Partnership focuses on three areas: commercial administration platform for high-volume complex plans, end-to-end pension risk transfer support (buy-ins and buy-outs), and GenAI-enabled administration services including conversational assistants for administrators. Both firms aim to 'industrialize pension risk transfer operations' and strengthen their joint position in the retirement and life insurance market.
• BrightwellcoreStrategic or Co-development Partner · 1 February 2026Intelli-ACT actuarial valuation system developed in partnership with Brightwell. BTPS, with £33bn of AUM and 254,000 members, is the first pension scheme to implement Intelli-ACT as its exclusive valuation solution in December 2025.
• OnfidosupportingTechnology or IntegrationOnfido's AI-powered identity verification and document checking solution embedded into IntelliPen's online retirement function. Automatically validates personal data and checks for fraudulent IDs to enable secure end-to-end self-service retirement processing without administrator support.

Scale indicators14 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Descartes Underwriting: While primarily an insurance player, emerging insurtech and PenTech vendors targeting the pension risk transfer workflow (e.g., data exchange, shadow admin tooling) represent emerging competitive threats to Intelli-PRT in the buy-in/buy-out market.

Broad incumbents

• Willis Towers Watson (WTW): WTW provides pensions administration, actuarial, and risk services globally, including its own administration platforms that overlap with IntelliPen for large DB, DC, and multinational scheme clients.
• Mercer (Marsh McLennan): Mercer provides global pensions administration, actuarial, and investment services to large corporate and public pension schemes, with administration platforms and BPO services that overlap with IntelliPen for large multinational scheme deployments.
• Aon (Retirement Solutions): Aon's Retirement Solutions business offers global pension administration and actuarial consulting with proprietary platforms, competing for large enterprise scheme mandates alongside IntelliPen in the UK, Europe, and North America.
• Broadridge Financial Solutions: Broadridge provides data, analytics, and technology solutions including recordkeeping and pension administration capabilities that overlap with IntelliPen for North American and global defined contribution and DB clients.

Direct peers

• Capita (Pension Solutions): Capita's Pension Solutions division provides pensions administration software and BPO services to UK DB and DC schemes, including SaaS platforms that overlap directly with IntelliPen for administration, member portals, and pensioner payroll.
• XPS Pensions Group: XPS Pensions Group is a UK-focused pensions consulting and administration firm offering its own administration platforms (e.g., Aurora) used by DB and DC schemes, directly competing with Procentia in the UK scheme administration market.
• Equiniti: Equiniti offers pensions administration, share registration, and employee benefits technology, including administration platforms used by UK corporate DB schemes that compete with IntelliPen and related Intelli modules.
• Barnett Waddingham (now part of Howden): Barnett Waddingham is a UK actuarial and pensions administration consultancy providing DB and DC scheme administration services with proprietary tooling that competes with IntelliPen for mid-to-large UK scheme mandates.
• Civica (Wincasa / Pension Software): Civica provides pensions administration software (e.g., Pensions Master, Altair) widely used by UK local authority pension funds and private schemes, competing head-to-head with IntelliPen for scheme-side administration mandates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/procentia-ltd
• Xx.com/procentia

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Procentia