Nationwide Digital Monitoring Co., Inc.

What Nationwide Digital Monitoring Co., Inc. does

NationWide Digital Monitoring Co., Inc., operating as NationWide Central Station Monitoring Corp., is a family-owned wholesale central station monitoring company founded in 1972 and headquartered in Freeport, New York. The firm provides 24/7/365 monitoring across security, fire, radio, internet, video, and Personal Emergency Response Services (PERS) signal types to hundreds of independent alarm dealers across the United States, Canada, and Puerto Rico. It is the primary operational entity behind the website nationwidedigital.com and also does business as NationWide Digital and NationWide. The company is UL-listed for both Protective Signaling and Commercial Burglar monitoring, holds FDNY approval as a central station fire alarm company, and is TMA Five Diamond certified, with licensing in 47+ US jurisdictions.

The core technology is the proprietary MASterMind monitoring platform — a custom-developed automation and database system built on MASterMind (SBSA) technology — supplemented by the MASweb dealer portal and MASmobile application (available on iOS and Android) for real-time account management, system testing, and event history access. The Freeport central station operates triple-redundant systems meeting UL specifications, with dealer-specific customization of dispatch procedures. The firm consumes third-party interactive and video verification services including Alarm.com, Honeywell AlarmNet/Total Connect, DSC C24 Interactive, Telguard, and I-View Now rather than developing those platforms in-house.

Revenue is generated through recurring monthly monitoring (RMR) fees from dealers across all signal types, plus dealer funding and financing programs that pay 15X-37X RMR multiples, offer commercial equipment financing from $5,000 to $500,000, and provide account transfer incentives up to $250,000. The company also operates the exclusive Security Doctors sub-brand, providing branded alarm products with 100% account retention for authorized dealers. The go-to-market is exclusively indirect through an authorized alarm dealer network — there is no direct-to-consumer channel — supported by dedicated Business Development Representatives and a sales department reaching dealers via trade shows, referrals, and direct outreach.

Name

Nationwide Digital Monitoring Co., Inc.

Legal name

NationWide Central Station Monitoring Corp.

Website

https://nationwidedigital.com

Company type

Private

Founded year

1972

Operating status

Operating

Short description

NationWide Digital Monitoring is a family-owned wholesale central station monitoring company founded in 1972, providing 24/7 security, fire, video, internet, and PERS monitoring to hundreds of independent alarm dealers across the US, Canada, and Puerto Rico from its UL-listed Freeport, NY facility.

Ownership category

akta.pro rank

Product category

Central Station Security Monitoring Services

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Investigation and Security Services (5616)

akta.pro industry

PRIMARYBPAKAFAI

Central Station Monitoring (Third-Party Wholesale Monitoring)

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

SECONDARYBPAKAFAB

Commercial & Industrial Alarm Monitoring

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

SECONDARYBPAKAFAC

Fire Alarm Monitoring & Dispatch

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

SECONDARYHSAHAAAI

Fire Alarm Monitoring Services

Home & Personal Services/Home Security, Alarm & Smart Home Services/Monitored Security & Intrusion Alarm Services

SECONDARYHSAHAAAA

Professional Monitoring (Burglar/Intrusion)

Home & Personal Services/Home Security, Alarm & Smart Home Services/Monitored Security & Intrusion Alarm Services

SECONDARYBPAKAFAA

Residential Alarm Monitoring (Burglar/Intrusion)

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

SECONDARYBPAKAFAF

Guard Tour / Lone Worker / Duress & Panic Alarm Monitoring

Business & Public Services/Security & Investigations Services/Alarm Monitoring & Emergency Dispatch Services

Keywords

• Central station monitoring
• Alarm monitoring services
• Wholesale security monitoring
• Dealer monitoring programs
• PERS monitoring services

Headquarters

HQ city

Freeport

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales, Others

Revenue model

1. Recurring Monthly Monitoring Revenue (RMR): Dealers pay recurring monthly fees for central station monitoring services across multiple signal types including security, fire, radio, internet, video, and PERS monitoring
2. Dealer Funding Program: NationWide provides funding to dealers based on multiples of their subscriber RMR (32-37X multiples) in exchange for account commitments
3. Account Financing: Financing programs for dealers including loan multiples (15X for 24-month, 23X for 36+ months) and equipment financing from $5,000 to $500,000

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

NationWide Digital Monitoring provides wholesale central station monitoring services for security/burglar, fire, radio, internet/interactive, video, and PERS (personal emergency response) alarm signals on a 24/7/365 basis from its UL-listed, TMA Five Diamond Freeport, NY monitoring center. It sells these services to independent alarm dealers through authorized dealer agreements, supported by the proprietary MASterMind platform with MasWeb and MasMobile dealer tools, and an exclusive Security Doctors dealer program offering funding, account transfer incentives, and branded products.

Product overview

Nationwide Digital Monitoring operates as a central station monitoring provider offering a unified platform of security, fire, radio, PERS, internet/interactive, and video monitoring services. The core monitoring services are supported by the MASterMind platform and its associated dealer tools: MASweb (web portal) and MASmobile (mobile app) for account management. The company also offers a sub-brand called Security Doctors, an exclusive dealer program featuring branded products, 100% account retention, and various funding and support options. The portfolio is distributed through authorized alarm dealers rather than direct-to-consumer.

Differentiator

Problem solved

Functional benefit

Brands

• Security Doctors: Exclusive alarm products and services sub-brand featuring branded alarm keypads, 100% account retention, and dealer support programs including training, marketing materials, sales and tech support.

Products and services

• Security Monitoring Commercial and residential burglar alarm monitoring with customizable dispatch procedures controlled by the dealer; includes UL-listed Commercial Burglar monitoring for high-security environments.
• Fire Monitoring Fire alarm monitoring compliant with NFPA codes and UL standards, supporting dealer compliance with local Authority Having Jurisdiction (AHJ) requirements for fire monitoring procedures.
• Radio Monitoring Wireless monitoring services supporting multiple providers including AlarmNet, Alarm.com, Telguard, and others for cellular and radio-based alarm transmission.
• PERS Monitoring (Personal Emergency Response Services) Personal emergency response system monitoring for seniors, supporting in-home landline, cellular, mobile GPS, fall detection, telehealth, and medication scheduling.
• Internet / Interactive Services Monitoring Interactive monitoring services enabling smartphone control, text notifications, and remote system management via Honeywell AlarmNet, Alarm.com, DSC C24 Interactive, and Telguard platforms.
• Video Monitoring Video verification monitoring through I-View Now integration, providing camera clip associations with alarm events to verify causes and reduce false alarms.
• Security Doctors Dealer Program Exclusive dealer program offering branded alarm products with Security Doctors keypads, 100% account retention, optional funding (32-37X RMR multiples), dealer financing, marketing materials, lead generation, and identity theft protection; available exclusively to authorized dealers.
• Dealer Funding and Account Financing Program Funding and financing program for dealers based on RMR multiples (32-37X for funding; 15X for 24-month and 23X for 36+ month loan multiples), commercial equipment financing from $5,000 to $500,000, and account transfer incentives up to $250,000.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

Feature3 records

Partnerships

Ten partnerships are on record, tiered minor and core.

• Kirschenbaum & Kirschenbaum, P.C.minorOthersPartner in Service providing legal representation to the alarm industry since 1977. Firm has litigated more cases for the alarm industry than any other firm in New York. Provides errors and omissions insurance representation and handles alarm company disputes, including tortuous interference of contracts and shareholder disputes.
• Alarm ExchangeminorOthersPartner in Service for alarm company announcements, solicitations, and business listings including dealer programs, central stations, insurance brokers, business brokers, and equipment sales. Provides a forum for industry transactions and networking.
• Honeywell AlarmNet / Total ConnectcoreTechnology or IntegrationProvides internet and interactive monitoring services including cellular, IP, and interactive services for residential and commercial security systems. Allows customers to monitor and control security systems via smartphones.
• Alarm.comcoreTechnology or IntegrationProvides interactive services for security, video monitoring, and smart home automation. Enables remote monitoring, text notifications, and system control through mobile applications.
• I-View NowcoreTechnology or IntegrationVideo verification service that provides camera clips associated with alarm events. Sends clips via text or email to operators and customers, allowing them to see why an alarm was triggered and reducing false alarms.
• TelguardcoreTechnology or IntegrationRadio monitoring service provider offering cellular monitoring solutions as an alternative to traditional POTS lines. Provides interactive services for security systems.
• DSC C24 InteractivecoreTechnology or IntegrationDSC's interactive services platform providing internet-based monitoring and control capabilities for security systems.
• MASterMind (SBSA)coreTechnology or IntegrationCentral station automation software provider used as the foundation for NationWide's proprietary monitoring platform. Provides database management for customer accounts and monitoring operations.
• Sur-GardcoreTechnology or IntegrationTechnology provider for central station monitoring systems and receiver technology.
• Digital Monitoring ProductscoreTechnology or IntegrationTechnology provider for monitoring equipment and systems.

Scale indicators6 records

Recent moves1 record

Expansion highlights5 records

Direct peers

• COPS Monitoring: COPS Monitoring is one of the largest wholesale central station monitoring providers in North America, offering security, fire, PERS, and video monitoring services to independent alarm dealers. Directly comparable to NationWide on business model (wholesale dealer channel), service mix, and target customer.
• Security Partners: Security Partners is a wholesale central station providing UL-listed monitoring services (burglary, fire, medical, video) to independent alarm dealers. Closely comparable business model and target customer base to NationWide.
• AvantGuard Monitoring Centers: AvantGuard is a wholesale-only central station monitoring company providing UL-listed intrusion, fire, PERS, and IoT monitoring to alarm dealers across North America. Comparable in wholesale-only GTM and dealer funding programs.
• Criticom Monitoring Services (CMS): CMS is a wholesale central station serving independent dealers with security, fire, medical, and environmental monitoring from redundant facilities. Directly comparable in wholesale-only positioning and dealer-focused service model.
• Becklar (Freeus): Becklar operates wholesale monitoring centers including PERS/mPERS monitoring and traditional security/fire central station services for dealers. Comparable in multi-signal wholesale monitoring with PERS specialization.
• DigiLog Security Solutions: DigiLog operates wholesale central station monitoring services for security and fire alarms serving independent dealers across the US. Comparable wholesale dealer-only model and multi-jurisdictional UL-listed operations.
• Rapid Response Monitoring: Rapid Response Monitoring operates a network of wholesale central stations across the US and Canada, providing intrusion, fire, medical, and video monitoring to dealers. Closest direct competitor to NationWide in the wholesale dealer-only model with multi-signal offerings.

Broad incumbents

• Brinks Home (Monitronics): Brinks Home is a large national residential and commercial security provider with in-house monitoring capabilities. Although it operates its own retail dealer channel and central stations, it competes indirectly for monitoring relationships and represents the consolidation pressure facing NationWide's dealer base.
• ADT Inc. ADT is the largest US residential and commercial security provider, operating its own monitoring centers and a national authorized dealer program. Overlaps with NationWide through dealer channel partnerships and competing for end-customer relationships.

Others

• Alarm.com: Alarm.com is a leading platform provider for interactive security, video, and smart home services that NationWide integrates with for end-user smartphone control. It is an ecosystem partner (technology dependency) rather than a direct competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/nationwide-digital-monitoring-co

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nationwide Digital Monitoring Co., Inc.