What Alarm.com does

Alarm.com (NASDAQ: ALRM), founded in 2000 and headquartered in Tysons, Virginia, provides a cloud-based connected property platform that unifies intrusion detection, video surveillance, access control, fire monitoring, energy management, and home/business automation under a single mobile-first interface. The platform is delivered through an authorized service provider network of licensed security dealers across the U.S. and Canada, supplemented by direct sales for commercial accounts ([email protected] / (866) 725-2765). Alarm.com generates approximately 70% of revenue from recurring SaaS, licensing, and monitoring fees and 30% from hardware (cameras, panels, sensors, communicators), with $1.01 billion in FY2025 revenue, a 66% gross margin, a 20% EBITDA margin, and approximately 95% revenue retention.

The portfolio spans residential, SMB, and commercial/enterprise segments and is augmented by a portfolio of subsidiaries and acquisitions: EnergyHub (demand response across ~2.5M properties and 3+ GW of capacity), Shooter Detection Systems (gunshot detection with dual acoustic/infrared sensors), CHeKT (AI-driven video verification, 81% stake acquired in February 2025 for $23.6M), Vintra (AI video analytics), EBS (Polish security communicator manufacturing), Noonlight (connected safety), and the Resideo Grid Services acquisition announced in February 2026. Hardware innovation remains active, including the ADC-V530 indoor Wi-Fi camera with privacy shutter, the ADC-V731B battery spotlight camera, the ADC-VDB775 video doorbell with familiar-face recognition, and the Fire Communicator (ADC-FC100), a UL Listed and NFPA 72-compliant device replacing legacy POTS fire lines.

Customer signals are diversified: D.R. Horton standardizes Alarm.com-powered smart home security as a baseline feature in every home it builds; Surety offers DIY packages and has been a Gold Partner for five consecutive years; Rivian participates in EnergyHub's managed-charging program; and a December 2025 strategic partnership with Everon (the third-largest U.S. commercial security provider serving 300,000+ customer locations) opens a large enterprise channel. The company holds approximately 95% revenue retention, $425M of 2.25% Convertible Senior Notes due 2029, and a market valuation of approximately $2.18 billion.

Name

Alarm.com

Legal name

Alarm.com Incorporated

Website

https://alarm.com

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Alarm.com provides a cloud-based connected property platform integrating security, video surveillance, access control, fire, energy, and automation, distributed exclusively through licensed service providers to residential, SMB, and commercial customers.

Ownership category

akta.pro rank

Product category

Smart Home & Business Security Software

NAICS

Security Systems Services (56162), Security Systems Services (except Locksmiths) (561621), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512)

SIC

Auto Controls For Regulating Residential & Comml Environments (3822), Industrial Instruments For Measurement, Display, And Control (3823), Telephone & Telegraph Apparatus (3661)

akta.pro primary industry

Smart Home Security Automation & Integration (Monitored) (HSAHAAAF)

akta.pro secondary industries

Home Security & Access Control (Cameras, Alarms, Smart Locks) (HSAPAQAB), Fire Alarm Monitoring Services (HSAHAAAI), Video Doorbell & Intercom Monitoring Services (HSAHAAAH), Wireless/Smart Connected Fire & CO Detection (App Alerts, Smart Integration) (HSAHAFAH), Network/Wi‑Fi & Connectivity Setup for Alarm Systems (HSAHABAG)

Keywords

• Smart security platform
• Connected property software
• Commercial security systems
• Professional monitoring services
• Smart home automation

Headquarters

HQ city

Vienna

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Software

Cost components

Personnel, Technology or R&D, Supply Chain, Marketing or Sales, Operations, Infrastructure

Revenue model

1. SaaS and License Revenue: Recurring software-as-a-service revenue from platform subscriptions, monitoring services, and cloud-based functionality. Represents approximately 70% of total revenue. Revenue reached $180.2 million in Q4 2025 (up 8.8% YoY) and $689.4 million for full year 2025 (up 9.2%). The company projects SaaS and license revenue of $743-745 million for full year 2026.
2. Hardware Sales: One-time hardware revenue from cameras, sensors, control panels, thermostats, and other connected devices. Represents approximately 30% of total revenue. Hardware margin pressure noted as ongoing concern.
3. Professional Monitoring Services: 24/7 professional security monitoring provided through service provider network, included as part of monthly service fees. Subscription-based model with recurring monthly revenue.
4. EnergyHub Demand Response Services: Energy management and demand response aggregation services through EnergyHub subsidiary, managing approximately 2.5 million properties and over 3 gigawatts of capacity. Revenue diversification opportunity.
5. Connected Fleet Services: Fleet tracking and telematics services through Alarm.com Connected Fleet platform, offering GPS tracking, fuel monitoring, vehicle diagnostics, and driver behavior monitoring at $8-15 per vehicle per month.

Pricing tiers

Go-to-market motion2 records

Distribution channels7 records

Marketing channels15 records

Core offering

Alarm.com provides a cloud-based connected property platform that integrates security, video surveillance, access control, energy management, and home/business automation into a unified system with dedicated cellular connectivity, AI-powered analytics, and mobile control. The platform is sold, installed, and serviced through a nationwide network of licensed security professionals and includes hardware such as Wi-Fi cameras, video doorbells, smart thermostats, locks, garage controllers, fire communicators, gunshot detection sensors, and OBD-II car connectors for fleet telematics.

Product overview

Alarm.com is a cloud-based connected property platform delivering integrated security, video surveillance, access control, energy management, and automation solutions. The platform operates through a network of licensed professional service providers who install and service systems for residential, commercial, and enterprise customers. The core Alarm.com Platform powers products including Alarm.com for Home (residential security and smart home), Alarm.com for Business (commercial security), the Alarm.com Mobile App (remote control), and specialized solutions like the Fire Communicator (commercial fire monitoring), SDS Perimeter (outdoor gunshot detection), EnergyHub (demand response), CHeKT (video verification), and Connected Fleet (vehicle management). Hardware products span security cameras (ADC-V530, ADC-V731B, ADC-V730), video doorbells (ADC-VDB775), smart thermostats, smart locks, garage controllers, water shutoff valves, and the Universal Communicator (legacy system upgrade). The company generates recurring SaaS revenue (~70% of total) alongside hardware sales (~30%), with approximately 95% revenue retention and operations spanning over 10 million connected properties globally.

Differentiator

Problem solved

Functional benefit

Brands

• EnergyHub: Subsidiary focused on demand response and energy management solutions, managing approximately 2.5 million properties and over 3 gigawatts of energy capacity.
• Alarm.com for Business
• CHeKT
• Shooter Detection Systems (SDS)

Products and services

• Alarm.com for Home
• Alarm.com for Business
• Fire Communicator (ADC-FC100)
• Universal Communicator
• SDS Perimeter Outdoor Gunshot Detection System
• Shooter Detection Systems (SDS)
• EnergyHub
• CHeKT
• ADC-V530 Indoor Wi-Fi Camera
• ADC-V731B Battery Spotlight Camera
• ADC-VDB775 Video Doorbell
• ADC-V730 Wi-Fi Spotlight Camera
• Smart Thermostat (ADC-T25, ADC-T40)
• Smart Lock Integration
• Garage Door Controller
• Water Shutoff Solution
• Safety Button
• Cell Connector for Video
• Car Connector
• Mobile Security Trailers
• Video Intercom Mobile Directory
• nami Agile Security System

Quantifiable outcome

• Up to 23% winter heating energy savings and up to 16% summer cooling energy savings with ENERGY STAR certified smart thermostat
• +5 more outcomes

Named customers4 records

Segments12 records

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability11 records

Feature15 records

Partnerships

Five partnerships are on record, tiered core, major and minor.

• RiviancoreTechnology or Integration · 24 February 2026Rivian partnered with EnergyHub (an Alarm.com subsidiary) enabling Rivian customers across North America to participate in utility-managed charging programs. The technology allows Rivian vehicles to automatically charge during off-peak hours, helping drivers reduce costs while assisting utilities in managing grid strain as EV adoption grows. This partnership helps utilities recruit drivers and scale managed charging programs that unlock EVs as grid resources.
• EveroncoreStrategic or Co-development Partner · 4 December 2025Alarm.com and Everon announced a strategic partnership to deliver a unified commercial security platform combining Alarm.com's platform technology with Everon's operational expertise. The partnership provides integrated intrusion protection, access control, remote video monitoring, and business management solutions for commercial customers ranging from small businesses to multi-location enterprises. Everon supports over 300,000 customer locations across the United States as the third-largest security company in the U.S. market. Future development will include remote video monitoring integration and integration with Everon's monitoring software suite and order-to-cash tools.
• Surety Home / SuretymajorChannel Partner/ Reseller/ DistributorSurety, a Columbus, Ohio-based DIY Alarm.com security provider, has received the Alarm.com Gold Partner Award for five consecutive years (2021-2025). The company has expanded significantly, launching Surety Business Fleet GPS tracking service, new products including Qolsys IQ Panel 5 and Alarm.com Prism cameras, and prepares to launch the Nami Agile Security System for renters and budget-conscious customers at price points comparable to Ring and SimpliSafe. Surety offers Alarm.com Safety Button free in all alarm monitoring plans.
• Surety Business FleetminorChannel Partner/ Reseller/ DistributorSurety Business launched affordable fleet tracking and telematics service powered by Alarm.com's Connected Fleet platform, targeting small and mid-size businesses. The service uses Alarm.com Car Connector devices that plug into standard OBD-II ports and offers GPS tracking, fuel monitoring, vehicle diagnostics, and driver behavior monitoring at $8-15 per vehicle per month with no contracts or setup fees.
• CHeKTcoreStrategic or Co-development PartnerAlarm.com acquired 81% stake in CHeKT for $23.6 million in February 2025. CHeKT is an Alarm.com company headquartered in Shreveport, Louisiana, positioned at the forefront of the security industry's transition from traditional reactive video surveillance to AI-driven visual intelligence solutions. CHeKT offers a cloud-based platform combining real-time video verification with AI analytics to detect and respond to incidents before they escalate. Expanded integration with Alarm.com was announced at ISC West 2026 to enhance operator workflows and reduce false alarms in video monitoring services.

Scale indicators15 records

Recent moves6 records

Expansion highlights7 records

Direct peers

• ADT Inc. Largest US professionally monitored home and business security provider. Both ADT and Alarm.com deliver 24/7 monitored intrusion, video, and automation through a dealer/installer network, competing for the same residential and commercial security dollar.
• SimpliSafe: Leading DIY home security company with professional monitoring add-on. Competes head-to-head with Alarm.com in the budget-conscious and renter segments where Alarm.com is launching the nami Agile system.
• Resideo Technologies (Honeywell Home): Provider of home security, comfort, and energy management solutions under Honeywell Home. Sells through a professional dealer network similar to Alarm.com and has a security-adjacent product portfolio with HVAC and water.
• Ring (Amazon): Amazon-owned DIY home security and video doorbell leader. Competes directly with Alarm.com's video doorbell, camera, and self-monitored tiers, with massive Amazon distribution and brand reach putting pressure on price points.
• Brink's Home: US monitored home security provider (former Monitronics). Competes in the same professionally monitored residential and small-business segment served through Alarm.com's authorized dealer network.
• Vivint Smart Home: Smart home security and automation provider offering professionally installed and monitored systems with video, access control, and energy management - very similar product surface and go-to-market to Alarm.com's residential platform.

Broad incumbents

• Google Nest: Google's smart home brand covering cameras, doorbells, and automation. Competes with Alarm.com's video and home automation products with deep ecosystem advantages (Android, Google Assistant, Pixel).
• Comcast Xfinity Home: Cable-broadco provider offering home security and automation bundled with broadband. Competes with Alarm.com for residential security on the strength of bundled connectivity and existing customer base.

Emerging players

• Eagle Eye Networks: Cloud video surveillance provider for multi-site commercial customers. Overlaps with Alarm.com's video offering and OpenEye/Everon integration story in the commercial security market.
• Verkada: Cloud-managed enterprise physical security platform combining video, access control, and environmental sensors. Competes with Alarm.com for Business in the commercial/enterprise segment with a vertically integrated hardware + cloud model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/AlarmDotCom
• YouTubeyoutube.com/user/alarmdotcomvideos
• Facebookfacebook.com/alarmdotcom
• LinkedInlinkedin.com/company/alarm-com
• Instagraminstagram.com/alarmdotcom

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries7 records

Funding overview

Funding rounds4 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A11 records

Investments2 records

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alarm.com