ShopUSA

What ShopUSA does

ShopUSA is a privately held package consolidation and international freight forwarding service operated by SUSA Solutions ehf, an Icelandic limited liability company founded in 2007. The company provides international consumers with a US shipping address (currently 200 Tradeport DR STE 400, Atlanta, GA 30354-3929) at which they can receive purchases made from US-based online retailers that do not ship internationally. Once packages are received at the facility, ShopUSA consolidates multiple parcels into single shipments, repacks items to reduce dimensional weight, and forwards them internationally via negotiated rates with FedEx and UPS, with delivery options ranging from Express (1-3 days) to Ocean (4-6 weeks). Additional services include a multi-tier membership (Basic free, Premium $4.99/month with $4.99 setup fee), a duties-and-taxes prepayment option for shipments under USD $500, and a freight service for larger items such as pallets, cars, and motorcycles.

The core technology is a self-serve web platform that combines freight-forwarding functionality with a package-consolidation system and an online shipping calculator. The business operates under a direct-to-consumer model with a freemium entry point and a transaction-based monetization layer on shipping and handling. Go-to-market relies on organic search, word-of-mouth referrals, localized franchise websites, and franchise partners in Denmark (2007), Sweden (2011), and India (2016), supported by e-commerce certification in Sweden. The company claims 200,000+ customers served across 210+ countries with 16 years of operating experience, no public funding rounds, and an unspecified number of employees.

Revenue is generated from three primary streams: Premium membership subscription fees ($4.99/month plus one-time setup), per-shipment shipping and handling fees (with dimensional-weight and oversized-package surcharges such as an $80 large-package fee and a $12 handling fee for sides over 48 inches or weight over 70 lbs), and ancillary consolidation and repackaging fees. The platform also imposes $3/day per-package storage charges after the free storage window expires. The company has no disclosed investors, no disclosed financial figures, and no disclosed AI capabilities, reflecting a long-running bootstrapped operator rather than a venture-backed scale-up.

Name

ShopUSA

Legal name

SUSA Solutions ehf

Website

https://shopusa.com

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

1–10 employees

Short description

ShopUSA is a privately held, Iceland-domiciled package consolidation and international freight forwarding service that gives consumers outside the US a US shipping address, then combines and ships their parcels globally via FedEx and UPS at claimed rates up to 85% below direct international shipping, serving 200,000+ customers across 210+ countries since 2007.

Ownership category

akta.pro rank

Product category

Package Forwarding & Consolidation Services

NAICS

Couriers and Express Delivery Services (492110)

akta.pro primary industry

International Fulfillment, Forwarding & Consolidation Services (CRAFAJAE)

Keywords

• International package forwarding
• Package consolidation services
• Cross-border shipping
• Freight forwarding
• Parcel forwarding

Headquarters

HQ city

Chennai

HQ country

India

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Operations, Supply Chain, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Premium Membership Fees: Monthly subscription fee of $4.99/month for Premium membership (with $4.99 one-time setup) providing extended storage (30 days), free consolidation services, and multi-package discounts up to 40%
2. Shipping and Handling Fees: Fees charged for international shipping services including Express (1-3 days), Air (4-7 days), and Ocean (4-6 weeks) delivery methods, plus handling fees for oversized packages and dimensional weight calculations
3. Consolidation and Repackaging Services: Additional services including package repacking, detailed photos, and consolidation to reduce shipping costs

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

ShopUSA provides international consumers with a free US shipping address (200 Tradeport DR STE 400, Atlanta, GA) to purchase goods from any US online retailer. Once packages arrive at its US warehouse, ShopUSA consolidates multiple packages into a single shipment, repacks when beneficial, and forwards them internationally via Express (1-3 days), Air (4-7 days), or Ocean (4-6 weeks) delivery methods, handling all customs paperwork and offering tracking and insurance.

Product overview

ShopUSA is a package consolidation and international shipping service that provides customers with a free US shipping address (200 Tradeport DR STE 400, Atlanta, GA) to shop from any US retailer. The core product is the Package Consolidation & Shipping Service, supported by two membership tiers: Basic (free with 5-day storage and standard features) and Premium ($1.99/month with 30-day storage, free consolidation, and extra discounts). Additional services include a Shipping Calculator for rate estimates, Freight Services for pallets/cars/motorcycles, Duties & Taxes Prepayment, and Package Repacking. The platform ships to 210 countries worldwide with delivery options ranging from Express (1-3 days) to Ocean freight (4-6 weeks).

Differentiator

Problem solved

Functional benefit

Products and services

• Package Consolidation & Shipping Service Core service providing international customers with a free US shipping address (200 Tradeport DR STE 400, Atlanta, GA 30354-3929) where they can have purchases from any US retailer delivered. ShopUSA then consolidates multiple packages into a single shipment and forwards them internationally via Express (1-3 days), Air (4-7 days), or Ocean (4-6 weeks) methods, with tracking and insurance included. Designed for international consumers and small resellers who want access to US products at up to 85% lower shipping rates than direct international shipping.
• Freight Services Shipping service for larger items including pallets, cars, and motorcycles via ocean, air, or express freight with transit times ranging from 2 days to 6 weeks. Carriers include FedEx Freight Economy (4-7 days), FedEx Freight Priority (2-4 days), and UPS Worldwide Express Freight (2-6 days). Designed for customers shipping oversized or heavy items that exceed standard parcel limits.
• Duties & Taxes Prepayment Service to prepay import duties and taxes upfront to avoid customs delays and additional invoices upon delivery, available when total product value is under USD $500. Allows recipients to receive packages with all duties and VAT settled, providing all-inclusive rates for international shipments.
• Package Repacking Service to repack packages to reduce dimensional weight and shipping costs. Available free for Premium members and as a paid add-on for Basic members. Helps customers minimize shipping charges calculated on the higher of actual or dimensional weight.

Quantifiable outcome

• Up to 85% lower shipping rates compared to direct international shipping
• +3 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• FedExcoreOthersFedEx handles ShopUSA's express shipping services with 2-4 day delivery for Premium customers. FedEx also handles customs clearance for express shipments.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Shipito: Shipito provides package forwarding, consolidation, and international shipping services similar to ShopUSA, with comparable membership tiers (free and premium) and country coverage. Acquired Borderlinx, expanding its market presence.
• comGateway: comGateway is a package forwarding service particularly strong in Asia-Pacific markets, offering US address, consolidation, and international shipping comparable to ShopUSA's offerings, especially relevant to ShopUSA's India franchise.
• MyUS: MyUS is one of the largest US-based package forwarding services, offering a US shipping address, package consolidation, and international shipping to consumers worldwide. It directly competes with ShopUSA in the same target market and value proposition.
• Reship: Reship provides package forwarding from the US, UK, and other countries to international destinations with consolidation and repackaging services. Directly competes with ShopUSA's core offering.
• Stackry: Stackry offers US package forwarding and consolidation services to international shoppers with similar value proposition to ShopUSA, including free US address, package consolidation, and discounted international shipping.
• Big Apple Buddy: Big Apple Buddy provides US-based package forwarding and personal shopping services for international consumers, competing directly with ShopUSA in the same target customer segment.
• USGoBuy: USGoBuy offers US package forwarding, consolidation, and international shipping services with membership tiers comparable to ShopUSA, serving a similar cross-border e-commerce shopper base.
• JetShipIt: JetShipIt provides cross-border package forwarding services from the US to international destinations, including consolidation and repackaging, directly comparable to ShopUSA's core offering.

Broad incumbents

• FedEx Shop & Ship: FedEx Shop & Ship is a package forwarding service offered by FedEx, one of ShopUSA's key carrier partners. As an incumbent with global infrastructure, it offers a similar service with broader scale and brand trust.
• Aramex: Aramex is a major Middle Eastern-based logistics and courier company that offers international shipping and forwarding services. It operates broadly in the same logistics space with overlapping capabilities, though as part of a wider portfolio.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xx.com/ShopUSA_India
• Facebookfacebook.com/shopusaIndiaofficial
• LinkedInlinkedin.com/company/shopusa-denmark-and-sweden

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ShopUSA