Samen 010

What Samen 010 does

Samen 010 is a Dutch non-profit foundation (Stichting) with ANBI public-benefit status, headquartered at Hartmansstraat 15 in Rotterdam, providing volunteer-coordinated social welfare services to vulnerable residents of Rotterdam and Capelle aan den IJssel. Founded in its current form in 2014 as a rebrand of the merged KSA/GCW organizations (themselves originating from post-WWII Protestant church diaconal work), the foundation operates approximately 25 paid staff coordinating nearly 600 active volunteers across 20+ programs. Service lines include elderly companionship (Motto across seven neighborhoods), financial coaching (Budgetmaatjes Capelle, Geld & Gezin), energy poverty support (Energiebank Rotterdam in partnership with Stedin), dementia day services (Odensehuis Rotterdam), respite care (Logeerhuis De Buren), holiday programs for children and seniors (Donderdag Bijzonderdag), refugee support (Welkom onthaal), and interfaith dialogue (Veelkleurige Religies Rotterdam).

The organization runs on a hybrid funding model combining municipal subsidies from Gemeente Rotterdam and Gemeente Capelle aan den IJssel, diaconal contributions from a network of 23+ Protestant churches (Raad van Aangeslotenen), grants from approximately 40 foundations and corporate sponsors (Oranje Fonds, Stedin, EU/EFRO/Kansen voor West), and individual donations enabled by ANBI tax deductibility. All services to beneficiaries are provided free of charge. Distribution is direct and hyper-local: volunteer home visits, physical day centers (Odensehuis at Goudseplein 245, Logeerhuis De Buren at Astanaplein 7), a telephone helpdesk (HipHelpt Rotterdam, 010-303 27 30), and neighborhood-based program locations.

The business is governance by a six-person unpaid board led by chairman Piet van Poelgeest, with operational direction by directeur Stefphen Mans. No proprietary technology systems underpin operations; service delivery depends entirely on the volunteer force, partner ecosystem, and personal relationships with municipalities, churches, and beneficiary families. The organization positions itself as bridging gaps in Dutch welfare provision through diaconal tradition rather than competing with municipal or commercial care providers.

Name

Samen 010

Legal name

Stichting Samen 010

Website

https://samen010.nl

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

11–50 employees

Short description

Samen 010 is a Rotterdam-based Dutch non-profit foundation coordinating nearly 600 volunteers and ~25 staff across 20+ social welfare programs — elderly companionship, financial coaching, energy poverty support, dementia care, and refugee services — for vulnerable residents of Rotterdam and Capelle aan den IJssel, funded by municipal subsidies, Protestant church diaconies, and foundation grants.

Ownership category

akta.pro rank

Product category

Social Welfare Services

NAICS

Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422)

SIC

Services-Social Services (8300)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Refugee, Migration & Displacement Support (BPAGABAH), Disability Services & Independent Living Support (BPAGACAG), Companion Care & Social Support (non-clinical) (HLADAGAB), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Social welfare services
• Elderly companion support
• Volunteer financial coaching
• Dementia day care
• Community volunteer programs

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Municipal Subsidies: Core funding from municipalities of Rotterdam and Capelle aan den IJssel for social welfare programs and community projects.
2. Church/Diaconal Contributions: Financial support from Protestant churches in Rotterdam through diaconieën (church deaconries) who participate in the Raad van Aangeslotenen.
3. Foundation and Corporate Grants: Funding from approximately 40+ named foundations and sponsors including Oranje Fonds, Stedin, various Rotterdam-based charitable foundations. Supported by European Union funds (Kansen voor West, EFRO).
4. Individual Donations: One-time and periodic donations from private individuals. Organization has ANBI status making donations tax-deductible. Accepts legacies and bequests.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Samen 010 coordinates a portfolio of free, volunteer-driven social welfare programs in Rotterdam and Capelle aan den IJssel, including in-home elderly companionship (Motto), budget coaching (Budgetmaatjes Capelle and Capelle-Light), energy coaching for low-income households (Energiebank Rotterdam), dementia day-support (Odensehuis Rotterdam), respite care accommodation (Logeerhuis De Buren), practical-help matching (HipHelpt Rotterdam), family financial support (Geld & Gezin), and inclusion, refugee, and community programs. Services are produced by ~25 paid staff and nearly 600 volunteers embedded in a network of 23+ Protestant churches and funded via municipal subsidies, church diaconal contributions, foundation grants, and individual donations under ANBI status.

Product overview

Samen 010 is a social organization that executes volunteer projects in care, poverty, and social isolation for people in Rotterdam and Capelle, working together with churches and volunteers. The organization operates approximately 25 employees and nearly 600 volunteers managing a diverse portfolio of programs. The core offerings include: Motto (compassionate support for home-dwelling elderly through conversation partners), Budgetmaatjes Capelle/Light (budget coaching for financial management), Energiebank Rotterdam (energy coaching for low-income households), Odensehuis Rotterdam (dementia care and support center), Logeerhuis De Buren (respite care accommodation), Zin in het leven! (senior theme meetings), Geld en Gezin (family financial support), Donderdag Bijzonderdag & Vrijdag Xtra Bijzonderdag (youth holiday programs), Donderdag Bijzonderdag Senior (senior social days), HipHelpt Rotterdam (practical help matching), Serve the City Rotterdam (volunteer activation campaigns), Kerkplein (inclusion for people with disabilities), Train (volunteer training services), Veelkleurige Religies Rotterdam (interfaith dialogue), Laurentiusdag (poverty awareness event), and Welkom onthaal (refugee support). The organization also provides advisory services, training, and support for diaconies (church welfare organizations).

Differentiator

Problem solved

Functional benefit

Products and services

• Motto Compassionate in-home support for home-dwelling elderly in Rotterdam and Capelle aan den IJssel, providing trained volunteer conversation partners who regularly visit seniors to offer a listening ear and discuss meaningful life questions. Operates across 7 neighborhoods (IJsselmonde, Prins Alexander, Hillegersberg-Schiebroek, Delfshaven, Kralingen-Crooswijk, Noord, and Capelle).
• Budgetmaatjes Capelle Free budget coaching service that matches volunteers with residents in Capelle aan den IJssel who struggle with finances to help organise their financial administration and regain control over their money matters.
• Budgetmaatjes Capelle-Light Lighter version of Budgetmaatjes for residents who want to maintain control over their finances with monthly or bi-monthly support from a volunteer Budgetmaatje.
• Energiebank Rotterdam Energy coaching service helping low-income households (up to 120% of welfare benefit) reduce energy costs through personalised advice, free energy-saving products, and group coaching workshops. Jointly run with energy grid operator Stedin and supported by EU/Kansen voor West/EFRO for Rotterdam Zuid.
• Odensehuis Rotterdam Low-threshold drop-in, information, and meeting center located at Goudseplein 245 in Crooswijk for people with memory problems, Alzheimer's, or early-stage dementia and their caregivers, family, friends, and neighbors.
• Logeerhuis De Buren Temporary accommodation facility for people who cannot rely on their own network after illness or hospital discharge, offering volunteers who assist with daily care tasks. Located at Astanaplein 7, Katendrecht, with an additional Zuid location.
• Zin in het leven! Theme meetings for elderly residents of Rotterdam focusing on meeting others, conversation, and meaning in life, with activities such as film afternoons and lunches across various Rotterdam neighborhoods.
• Geld en Gezin Connects families experiencing financial problems with trained volunteers who provide practical support to regain control over finances, with specific attention to children in the household.
• Donderdag Bijzonderdag & Vrijdag Xtra Bijzonderdag Special day trips during school holidays for children (6–10 years) and teens (11–14 years) from families who cannot afford vacation activities, providing free outings with food and transport.
• Donderdag Bijzonderdag Senior Monthly special days for seniors (65+) featuring meals, activities, and social connection, targeting those on limited budgets or at risk of isolation. Delivered in Rotterdam-Noord and Rotterdam-Zuid.
• HipHelpt Rotterdam Matches people without a social network who need practical help (walking, coffee, errands, minor household tasks) with volunteers from churches in Rotterdam and Capelle. Operates a telephone helpdesk (010-303 27 30) active Tue–Thu 9:30–12:30.
• Serve the City Rotterdam Organizes two annual campaigns — Hemelvaartsactie (Ascension Day neighborhood projects by churches) and Sint voor Kint (charity for families with limited means during Sinterklaas). Has been part of Samen 010 since 2016.
• Kerkplein Saturdays-only inclusion program for people with intellectual disabilities offering celebrations, crafts, meals, and excursions, with participation potentially expanding participants' social networks.
• Train Skills development and training service for volunteers and volunteer organizations in Rotterdam, offering multi-day knowledge sessions, skills training, and custom weekend trainings.
• Welkom onthaal City-wide network of church groups supporting refugees and status holders through monthly vigils at Detention Center Rotterdam and distributing Christmas packages.
• Veelkleurige Religies Rotterdam Brings people of different religions together to promote mutual knowledge and understanding of each other's beliefs through organised tours of prayer houses in Rotterdam.

Quantifiable outcome

• Nearly 600 volunteers engaged in social welfare programs
• +2 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Ten partnerships are on record, tiered core and minor.

• Logeerhuis De BurencoreStrategic or Co-development PartnerSeparate but related organization providing respite care accommodation. Listed as partner organization on Samen 010 website. Co-located at Katendrecht.
• Serve the City RotterdamcoreStrategic or Co-development PartnerOrganizational partner that since 2016 is part of Samen 010. Coordinates two major annual campaigns: Hemelvaartsactie and Sint voor Kint (charity for children in poverty).
• Centrum voor Levensvragen RotterdamminorStrategic or Co-development PartnerRelated organization addressing life questions, cross-referenced as partner on Samen 010 website.
• Energiebank RotterdamcoreStrategic or Co-development PartnerJoint project between Samen 010 and Stedin (energy grid operator). Provides free energy coaching and efficiency products to low-income households.
• StedincoreStrategic or Co-development PartnerRotterdam energy grid operator co-running Energiebank Rotterdam project with Samen 010 to help households reduce energy consumption.
• LaurenscoreStrategic or Co-development PartnerHealthcare organization from which Hildegard Faber is detached to coordinate Motto Noord project. Stichting Laurens provides staffing support for this program.
• 23+ Protestant Churches (Raad van Aangeslotenen)coreStrategic or Co-development PartnerNetwork of Protestant churches participating in governance, providing volunteers, financial contributions, and serving as eyes and ears in society. Includes churches from various denominations across Rotterdam.
• Gemeente RotterdamcoreOthersCity of Rotterdam provides municipal subsidy for social welfare programs. Primary government funding partner alongside Gemeente Capelle aan den IJssel.
• Gemeente Capelle aan den IJsselcoreOthersMunicipality of Capelle aan den IJssel provides subsidy supporting social programs in the Capelle area.
• Alzheimer NederlandminorStrategic or Co-development PartnerNational dementia organization providing online platform and resources for Odensehuis Rotterdam visitors and caregivers.

Scale indicators4 records

Recent moves9 records

Expansion highlights5 records

Broad incumbents

• Het Nederlandse Rode Kruis: The Dutch Red Cross is a much larger national humanitarian organization with broader emergency relief, first aid, and refugee support mandates. It overlaps with Samen 010's Welkom onthaal refugee support and Energiebank-adjacent emergency relief work, but operates at a national scale rather than a single metropolitan footprint.

Direct peers

• Stichting Present: Stichting Present is a Christian-inspired volunteer organization connecting church-based volunteers with practical help requests from vulnerable people (house moves, odd jobs, companionship). Its model closely mirrors HipHelpt Rotterdam and Serve the City Rotterdam, and it operates in many Dutch cities — making it a peer both functionally and structurally.
• Stichting Leergeld: Leergeld is a Dutch national nonprofit helping low-income families afford children's participation in sports, school, and cultural activities via local volunteer-run Leergeld branches. It is a direct peer in the volunteer-supported poverty alleviation space, with a Rotterdam branch operating in the same community as Samen 010's Donderdag Bijzonderdag youth programs.
• Vincentiusvereniging Nederland: Vincentius is a Catholic charitable organization providing direct material and financial aid to people in poverty, with local branches across the Netherlands including Rotterdam. It compares to Samen 010's Geld & Gezin, Budgetmaatjes, and Energiebank programs serving financially distressed households, and is even a funder of Samen 010 through DCI Rotterdam.
• Leger des Heils Nederland: The Dutch Salvation Army operates faith-based social welfare programs (shelters, debt coaching, elderly support) across the Netherlands with both paid staff and volunteer bases. It is the most direct large-scale competitor in Rotterdam's welfare landscape, mirroring Samen 010's combination of volunteer-driven service delivery and Christian institutional backing.
• Humanitas Nederland: Humanitas is a major Dutch volunteer-led nonprofit delivering human-closeness services — including buddy support, home visits for isolated elderly, and financial/debt coaching — directly overlapping Samen 010's Motto, Budgetmaatjes, and HipHelpt programs. Comparable service model (volunteer maatjes) and comparable target populations (lonely seniors, financially stressed families) make it a close functional peer.

Others

• Energiebank Nederland: Energiebank Nederland is the national umbrella network coordinating local Energiebank branches — including Energiebank Rotterdam, which Samen 010 co-runs with grid operator Stedin. It is structurally related (parent ecosystem of one of Samen 010's programs) rather than a competitor, providing the model and partly the funding for Samen 010's energy poverty work.

Regional players

• Cordaan: Cordaan is a large Amsterdam-based care organization providing elderly home care, dementia support, and social services in the Amsterdam metropolitan area. It is a comparable service provider in the elderly and dementia support categories (Odensehuis, Motto) but is regional rather than Rotterdam-based and not faith-rooted.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/Samen010
• Instagraminstagram.com/samen010
• LinkedInlinkedin.com/company/samen010

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Samen 010