Stadt Reinbek

What Stadt Reinbek does

Stadt Reinbek is a German municipal government entity (Gemeinde) located in the district of Stormarn, Schleswig-Holstein, near Hamburg, founded in 1238 and currently employing 101-250 staff. It delivers local governance and public services to residents, local businesses, and visitors of the Reinbek municipality within the Metropolregion Hamburg framework. Core functional responsibilities include citizen administration, public utilities (water, waste, street cleaning), social services, education and childcare, environmental and climate protection, cultural programs (including Schloss Reinbek), and emergency services through the volunteer fire brigade.

The municipality operates a digital citizen services platform built on TYPO3 CMS, with proprietary features including Rathaus Online (e-government portal), Digitaler Ortsplan (interactive OpenStreetMap-based map), Terminvergabe (online appointment booking, mandatory for town hall visits), Mängelmelder (defect reporting), Barriere Melden (accessibility reporting), Interaktiver Haushaltsplan (budget visualization), Geodatenportal (geographic data portal), and Kitaportal (childcare registration). The platform is integrated with Matomo (privacy-focused analytics), ReadSpeaker (text-to-speech accessibility), Front Desk ApS (appointment booking), and GiroSolution/GiroCheckout (e-payment including credit cards and PayPal), and is fully DSGVO/GDPR and TDDDG compliant.

The entity operates under a non-commercial public funding model, with no revenue from product sales; finances come from municipal taxes, fees, and state/federal allocations. Distribution combines physical service delivery through the Rathaus at Hamburger Straße 5-7 and partner institutions (schools, kindergartens, libraries, fire brigade), the unified 115 municipal service number, and digital self-service channels. The municipality participates in inter-municipal cooperations including the Mittelzentrum Reinbek-Glinde-Wentorf (with a shared economic development office), the Metropolregion Hamburg, and the AktivRegion Sieker Land Sachsenwald. Governance is led by Bürgermeister Björn Warmer under the administrative oversight of Kreis Stormarn and the state of Schleswig-Holstein.

Name

Stadt Reinbek

Legal name

Stadt Reinbek

Website

https://reinbek.de

Company type

Public

Operating status

Operating

Headcount range

101–250 employees

Short description

Stadt Reinbek is a German municipal government entity providing local governance, administrative services, public utilities, education, and cultural programs to residents, businesses, and visitors of Reinbek in Schleswig-Holstein through a digital e-government platform and traditional town hall services.

Ownership category

akta.pro rank

Product category

Municipal Government Administration

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (9251), Waste Management and Remediation Services (562), Services to Buildings and Dwellings (5617)

SIC

Non-Operating Establishments (9995), Sanitary Services (4950), Services-Child Day Care Services (8351)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

Keywords

• Municipal government services
• Citizen e-government portal
• Public administration
• Municipal infrastructure
• Local government digital services

Headquarters

HQ city

Reinbek

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Distribution channels4 records

Marketing channels4 records

Core offering

Stadt Reinbek is the municipal government of the city of Reinbek in Schleswig-Holstein, Germany, providing statutory local administrative services to residents, businesses, and visitors. Its core offerings include a digital citizen services portal (Rathaus Online) for e-government transactions, online appointment booking, interactive city mapping, citizen defect and accessibility reporting tools, transparent budget visualization, and a childcare registration portal, delivered alongside traditional in-person services at the town hall and through partner institutions.

Product overview

Stadt Reinbek operates a comprehensive digital citizen services platform built as a web-based portal with multiple integrated modules. The core offerings include Rathaus Online for e-government transactions, the Digitaler Ortsplan for interactive mapping, and Terminvergabe for appointment scheduling. Supporting modules include the Mängelmelder for defect reporting, Barriere Melden for accessibility reporting, an Interaktiver Haushaltsplan for budget transparency, a Geodatenportal for geographic data, and the Kitaportal for childcare services. The platform is accessible via desktop and mobile browsers, with cookie consent management and accessibility features including text-to-speech.

Differentiator

Problem solved

Functional benefit

Products and services

• Rathaus Online Online administrative services portal allowing citizens to complete official procedures and transactions digitally without visiting the town hall in person.
• Digitaler Ortsplan Interactive digital map of the city providing locations of civic facilities, businesses, healthcare providers, schools, kindergartens, and points of interest.
• Terminvergabe (Appointment Booking) Online appointment scheduling system for citizens to book time slots for in-person visits to the town hall, mandatory for all town hall visits.
• Mängelmelder (Defect Reporter) Citizen reporting tool for logging damage or defects in public spaces, allowing residents to submit category, image, description, and location information online.
• Barriere Melden (Accessibility Reporter) Online form for citizens to report accessibility barriers in public spaces, including location, description, image, and improvement suggestions.
• Interaktiver Haushaltsplan Interactive budget visualization tool allowing citizens to explore and understand municipal budget allocations and financial planning.
• Geodatenportal Geographic data portal providing access to spatial data, maps, and location-based information for citizens and businesses.
• Kitaportal (Kita Portal) Childcare portal for parents to find and register children for kindergartens, daycare, and related childcare services across the municipality.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• Metropolregion HamburgcoreStrategic or Co-development PartnerStadt Reinbek participates in the Metropolregion Hamburg metropolitan cooperation, which coordinates regional development, infrastructure planning, and economic development across the greater Hamburg metropolitan area including parts of Schleswig-Holstein and Lower Saxony.
• Mittelzentrum Reinbek-Glinde-WentorfcoreStrategic or Co-development PartnerIntermunicipal cooperation between Reinbek, Glinde, and Wentorf serving as a middle-level central municipality (Mittelzentrum) providing shared administrative services, economic development, and infrastructure for the surrounding area. The partnership includes shared economic development office located at Hamburger Straße 7 in Reinbek.
• AktivRegion Sieker Land SachsenwaldminorStrategic or Co-development PartnerStadt Reinbek participates in the AktivRegion Sieker Land Sachsenwald, a regional development association that promotes sustainable rural development, environmental protection, and economic growth in the Sachsenwald region through EU-funded programs.

Recent moves1 record

Expansion highlights5 records

Direct peers

• Stadt Glinde: Reinbek's direct Mittelzentrum partner municipality (~18,000 residents); shares economic development office, intermunicipal cooperation framework, and Stormarn-district administrative structure.
• Stadt Schwarzenbek: Nearby town (~17,000 residents) in Herzogtum Lauenburg district, comparable in size and service portfolio, providing a Schleswig-Holstein cross-district peer.
• Gemeinde Wentorf bei Hamburg: Third partner in the Mittelzentrum Reinbek-Glinde-Wentorf (~13,000 residents), co-develops shared economic and administrative services and faces identical Hamburg-metro positioning.
• Stadt Bargteheide: Stormarn-district town (~16,000 residents) with comparable municipal structure, digital services stack, and demographic profile, providing a natural within-district comparison point.
• Stadt Ahrensburg: Largest town in Kreis Stormarn (~32,000 residents), same district as Reinbek and comparable in size, function, and digital municipal service delivery, making it the closest structural peer for benchmarking.
• Stadt Bad Oldesloe: District capital of Kreis Stormarn (~25,000 residents); operates the full suite of municipal services at a slightly larger scale, sharing identical legal and oversight framework.

Broad incumbents

• Stadt Norderstedt: Larger Hamburg-metro city (~80,000 residents) in Segeberg district, offering overlapping municipal services and acting as a regional benchmark for e-government scale in the metropolitan area.
• Hansestadt Lübeck: Larger historical Schleswig-Holstein city (~215,000 residents) operating the same German municipal administration model with broader portfolio including UNESCO heritage, port, and university services.
• Stadt Wedel: Hamburg-metro town in Pinneberg district (~34,000 residents) with similar affluent residential profile and overlapping administrative service portfolio.

Others

• Kreis Stormarn: Parent administrative district overseeing Reinbek and providing shared services (including data protection officer contact); not a competitor but the supervising public authority whose policy decisions directly shape Reinbek's operating context.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCa5zSs6wXaV6AdC0UmU2Tlw
• Facebookfacebook.com/stadtreinbek
• LinkedInlinkedin.com/company/stadt-reinbek
• Instagraminstagram.com/stadtreinbek

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadt Reinbek