Ygos - Youth Guidance Outreach Services

What Ygos - Youth Guidance Outreach Services does

Youth Guidance Outreach Services (YGOS) is a Singapore-based non-profit charitable organisation founded in 1996, registered as an Institution of Public Character (IPC000225) and a full member of the National Council of Social Service (NCSS). It delivers a continuum-of-care model spanning preventive, developmental, remedial, and rehabilitative programmes for youths-at-risk aged 10-21 and their families, operating three physical Youth Drop-In Centres in Woodlands, Ang Mo Kio, and Jurong, alongside school-based social work embedded in neighbourhood schools. Its core services include the Experiential Learning and Mentoring Programme (ELMP) at drop-in centres, the M.O.S.T mobile outreach initiative using an electric vehicle (launched May 2023), Cyber Outreach on Twitch and Discord (launched January 2025), MSF-designated Integrated Service Provider diversionary programmes (Streetwise, Guidance Programme), the Community Rehabilitation Centre for young male drug offenders where YGOS is Singapore Prison Service-appointed Managing Agent (since May 2020), Reformative Training Centre aftercare Case Management Services as a REACH Community Services consortium partner (since April 2024), Singapore Girls' Home Post Care Support in joint initiative with REACH, and single-session Counselling Services priced at SGD 80/hour standard or SGD 40/hour subsidised for low-income families. Technology infrastructure is minimal — no proprietary platforms, no APIs, no AI/ML components are disclosed; delivery is fundamentally human-led by qualified social workers, counsellors, and youth workers. The revenue model combines three streams: tax-deductible donations from individuals and corporations (via IPC status and Giving.sg campaigns), recurring government grants through MSF ISP designation and Singapore Prison Service contracts, and modest counselling fees that are secondary to mission delivery. Customer concentration is structurally high because two government agencies (MSF and Singapore Prison Service) anchor both referral flow and contract income, supplemented by individual families accessing subsidised counselling and corporate donors such as SP Group and Acadian.

Name

Ygos - Youth Guidance Outreach Services

Legal name

Youth Guidance Outreach Services

Website

https://ygos.sg

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Youth Guidance Outreach Services (YGOS) is a Singapore non-profit founded in 1996 that delivers preventive, developmental, remedial, and rehabilitative programmes for at-risk youths aged 10-21 and their families via three drop-in centres, school-based social work, mobile and cyber outreach, government-designated diversionary programmes, and residential rehabilitation services under MSF and Singapore Prison Service contracts.

Ownership category

akta.pro rank

Product category

Youth Social Services

NAICS

Child and Youth Services (62411), Individual and Family Services (6241), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

akta.pro secondary industries

Court/Community School Programs (Diversion, Probation-Linked, Community Day Schools) (EDAJAEAI), Substance Use Prevention & Student Assistance Programs (School-Based) (EDAKAMAJ), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Youth rehabilitation services
• Community outreach programmes
• Diversionary youth services
• Youth counselling services
• Social work interventions

Headquarters

HQ city

Singapore

HQ country

Singapore

HQ region

Asia

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Donations and Charitable Contributions: As an Institution of Public Character (IPC), YGOS receives tax-deductible donations from individuals and corporations. Donations support operational needs and programme delivery.
2. Government Funding: Designated by Ministry of Social and Family Development (MSF) as an official Integrated Service Provider (ISP). Appointed by Singapore Prison Service (SPS) as Managing Agent for Community Rehabilitation Centre and as consortium partner for Reformative Training Centre aftercare services.
3. Counselling Fees: Fees charged for counselling services at $80 per hour (standard rate) and $40 per hour (subsidised rate for low-income families). Revenue is secondary to mission delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Youth Guidance Outreach Services (YGOS) is a non-profit charitable organisation delivering preventive, developmental, remedial, and rehabilitative programmes for youths-at-risk aged 10-21 and their families in Singapore. Service offerings span community-based drop-in centres, school-based social work, mobile and cyber outreach, diversionary programmes, residential rehabilitation for drug offenders, aftercare case management, and individual/family counselling. Designated as an Integrated Service Provider by MSF and Managing Agent for the Community Rehabilitation Centre by Singapore Prison Service, YGOS operates a continuum of care model funded through government grants, tax-deductible donations, and subsidised counselling fees.

Product overview

YGOS operates as a non-profit social service organization offering multiple interconnected programmes across a preventive-developmental-remedial spectrum. The core portfolio includes Youth Drop-In Centres (ELMP with iCan/iConnect mentoring), School Social Work (P.E.A.R.L.S, After-School Engagement, Mentoring Alliance programmes), M.O.S.T mobile outreach (EV-based Jurong outreach since 2023), Cyber Outreach (digital isolation intervention since 2025), Diversionary Programmes (Streetwise, Guidance Programme, Triage), Community Rehabilitation Centre (drug offender rehabilitation since 2020), Reformative Training Centre Aftercare CMS (appointed 2024), Singapore Girls' Home PCSS (joint initiative), and single-session Counselling Services. The Experiential Learning and Mentoring Programme connects school, drop-in centre, and community-based interventions. Additional offerings include volunteering, donations, and corporate partnerships. Three physical centres in Woodlands, Ang Mo Kio, and Jurong support the service delivery network.

Differentiator

Problem solved

Functional benefit

Products and services

• Youth Drop-In Centres Preventive drop-in centres offering the Experiential Learning and Mentoring Programme (ELMP) with group mentoring (iCan) and individual mentoring (iConnect) over 12 sessions for youths aged 10-19. Centres operate in Woodlands, Ang Mo Kio, and Jurong with facilities including sports equipment, gaming consoles, and art materials.
• School Social Work School-based developmental programmes including P.E.A.R.L.S Programme, After-School Engagement Programme, Mentoring Alliance Programme, and Smoking & Vaping Cessation Programme. Delivers life skills activities through games, arts, sports, and mentorship in school settings.
• Cyber Outreach Online engagement programme launched January 2025 to reach socially withdrawn and digitally isolated youths. Uses Twitch live streaming and Discord communities to build rapport and gradually invite youths into supportive online communities.
• M.O.S.T (Mobile Outreach Support Team) Mobile drop-in initiative launched May 2023 using an electric vehicle to conduct outreach at community hotspots in Jurong. Provides a safe, supportive space for under-engaged children and at-risk youths, offering pathways to mentoring, career guidance, or mental health services.
• Diversionary Programmes Integrated Service Provider (ISP) programmes including Streetwise Programme (SWP)/Enhanced Streetwise Programmes (ESWP) for gang-affiliated youths, Guidance Programme (GP)/Positive Adolescent Sexuality Treatment (GP P.A.S.T) for first-time juvenile offenders, and Triage assessment services. Provides 6-month preventive and rehabilitative interventions with group work, counselling, and family support.
• Community Rehabilitation Centre (CRC) Step-down centre from the Drug Rehabilitation Centre for young male drug offenders aged 16 to below 21. Provides structured living environment while allowing youths to attend school or work outside.
• Reformative Training Centre (RTC) - Aftercare Case Management Service Aftercare Case Management Service providing rehabilitation and reintegration support for reformative training residents. Helps youths reflect on behaviour, build responsible lifestyles, and develop skills through tailored programmes.
• Singapore Girls' Home (SGH) - Post Care Support Service Joint initiative with REACH Community Services providing trauma-informed, gender-responsive support for at-risk female youths under 18. Offers holistic pathways including safe accommodation, financial stability, positive behaviour change, identity building, family support, education/employment training, and health services.
• YGOS Counselling Services Single-session counselling services for children, youths, and families experiencing distress in parent-child relationships or mental/emotional/behavioural challenges. Provides both online and face-to-face sessions using eclectic therapeutic approaches. Fee is $80/hour with subsidies available for low-income families at $40/hour.

Quantifiable outcome

• Over 3,402 clients helped since 2018 through diversionary programmes
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• National Council of Social Service (NCSS)coreStrategic or Co-development PartnerFull member of NCSS, Singapore's coordinating body for social service agencies. YGOS operates under NCSS guidelines and standards for social service delivery.
• REACH Community ServicescoreStrategic or Co-development PartnerJoint initiative partner for Singapore Girls' Home Post Care Support Service and consortium partner with YGOS for Reformative Training Centre aftercare Case Management Services appointed by Singapore Prison Service.
• Singapore Prison Service (SPS)coreStrategic or Co-development PartnerAppointed Managing Agent for Community Rehabilitation Centre (CRC) since May 2020. Consortium partner for Reformative Training Centre aftercare Case Management Services since April 2024.
• Ministry of Social and Family Development (MSF)coreStrategic or Co-development PartnerDesignated official provider of Integrated Service Provider (ISP) programmes. MSF funding and oversight for diversionary programmes including Streetwise Programme and Guidance Programme.
• SP GroupminorGTM or Marketing PartnerCorporate partner supporting YGOS through CSR initiatives and donations. Logo featured on YGOS website partners section.
• Providence Care CentreminorStrategic or Co-development PartnerHost location for YGOS Jurong Centre, providing space for youth drop-in services in the Jurong community.
• Ngee Ann PolytechnicminorGTM or Marketing PartnerStudent volunteers collaborate with YGOS to host activities including Art Jamming and DIY sessions at drop-in centres.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• AMKFSC Community Services: Singapore IPC charity (Ang Mo Kio Family Services Centres) offering youth, family, and eldercare services with a community drop-in and outreach model. Directly comparable to YGOS in operating drop-in centre programming in the Ang Mo Kio neighbourhood.
• Pertapis: Singapore IPC-registered social service organisation providing residential and community-based programmes for youth, women, and families in crisis. Comparable to YGOS in residential youth rehabilitation and family-focused intervention services.
• Care Corner Singapore: Singapore IPC-registered social service NGO offering youth, family, and community-based programmes including counselling, youth outreach, and family services — directly comparable to YGOS's mix of counselling, family support, and at-risk youth intervention.
• Singapore Children's Society: Long-established Singapore IPC charity focused on children and youth at risk, operating Touch Youth Drop-In Centres, counselling, and intervention programmes. Closely comparable to YGOS in target population, IPC status, NCSS membership, and youth drop-in service model.
• REACH Community Services: Singapore-based social service NGO that is YGOS's direct consortium partner on the Singapore Girls' Home Post-Care Support Service and Reformative Training Centre aftercare Case Management Services appointed by Singapore Prison Service. Operates overlapping youth, family, and community programmes with comparable IPC/NCSS positioning.
• Fei Yue Community Services: Singapore-based social service agency delivering youth, family, and community programmes including youth mentoring and family counselling — overlapping with YGOS's preventive-developmental-remedial service pillars in the same Singapore market under similar IPC funding models.
• Boys' Town Singapore: Singapore IPC charity providing residential and community-based services for at-risk boys and youth, including a residential home and outreach programmes. Comparable to YGOS's Community Rehabilitation Centre and residential rehabilitation model.
• Touch Community Services: Singapore IPC-registered social service organisation offering youth intervention, family services, and community programmes. Comparable to YGOS across counselling, youth outreach, and family support under similar IPC and NCSS framework.
• Methodist Welfare Services: Singapore IPC charity operating residential and community-based programmes for at-risk youth, families, and disadvantaged groups. Comparable to YGOS in operating residential step-down facilities (e.g., for youth offenders) and government-funded social services.

Broad incumbents

• Thye Hua Kwan Moral Charities: One of Singapore's largest IPC-registered charities operating a broad portfolio of family, youth, elderly, and community services. Comparable to YGOS as a major MSF-funded social service provider, though significantly larger and more diversified across social segments.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCeUfsNcIengK_8ylONiUpfA
• Facebookfacebook.com/ygos.sg
• Instagraminstagram.com/ygos_sg
• TikToktiktok.com/@ygos_sg?
• LinkedInlinkedin.com/company/youth-guidance-outreach-services

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Ygos - Youth Guidance Outreach Services