What WeDoctor does

WeDoctor (微医) is a Chinese internet hospital online diagnosis and treatment platform headquartered in Hangzhou, operating a two-sided healthcare marketplace that connects individual patients with doctors from tertiary hospitals across China. The platform organizes its medical coverage by department and condition (internal medicine, surgery, obstetrics, dermatology, orthopedics, ENT, and others) and lists more than 10,000 tertiary hospital specialists as available for remote consultation. It runs two primary mobile applications — the WeDoctor User App (微医用户版) for patients and the WeDoctor Doctor App (微医生) for physicians — alongside a web portal at wedoctor.com, with single-tap authentication through WeChat and Alipay.

The core product surface spans online consultation (text, image, video) with a stated 3-minute response guarantee on quick consultations and a 48-hour response guarantee (with automatic refund on failure) for expert consultations, doctor appointment booking across hospitals, scheduled health checkups, free community Q&A, and a curated health product marketplace branded WeDoctor Selection (微医严选). Supporting infrastructure includes a Doctor Collaboration Network enabling cross-regional, cross-specialty physician coordination, a Patient Management System for follow-up care, and a Health Knowledge Base (知识库) of medical content. The company holds seven Chinese regulatory filings spanning telecommunications, Class B medical devices, food safety, online drug trading, and internet drug information services — the most recent dated 2025.

WeDoctor monetizes via transaction fees on paid expert and video consultations (per-session pricing ranging from 19 yuan for quick consultations to 200-400 yuan for video sessions, with specialist rates up to 400 yuan), supplemented by marketplace commissions on WeDoctor Selection and a premium High-End Medical (高端医疗) tier. Public hospital consultations are offered free as a funnel into paid expert services. Distribution is primarily self-serve digital through the owned apps and website, augmented by referral and login integration with WeChat, Alipay, Taobao, QQ, and Sina Weibo.

Name

WeDoctor

Legal name

WeDoctor (微医)

Website

https://wedoctor.com

Company type

Private

Founded year

2010

Operating status

Operating

Short description

WeDoctor (微医) is a Chinese internet hospital platform headquartered in Hangzhou that connects patients with over 10,000 tertiary hospital specialists for online consultations, appointment booking, and health services, monetizing through per-session consultation fees and a curated health product marketplace.

Ownership category

akta.pro rank

Product category

Internet Healthcare Services

NAICS

Offices of Physicians (6211), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Second Opinion & Expert Matching Platforms (HLALALAC)

Keywords

• Online medical consultations
• Internet hospital platform
• Telemedicine services
• Appointment booking services
• Healthcare marketplace

Headquarters

HQ city

Hangzhou

HQ country

China

HQ region

Asia

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Expert Consultation Fees: Patients pay for consultations with expert doctors. Prices vary by doctor specialty, experience, and rating. Public hospital consultations are offered free.
2. Video Consultation Fees: Video consultation services with specialists, priced per session (15-minute sessions)
3. Healthcare Product Marketplace: 微医严选 platform for health-related products and services

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels3 records

Core offering

WeDoctor (微医) operates an internet hospital online diagnosis and treatment platform connecting patients with doctors from tertiary hospitals across China. The platform provides online consultations (text, image, and video), hospital appointment booking, health checkup scheduling, premium medical services, and a curated health products marketplace. It serves as a self-serve healthcare marketplace with a freemium model where public hospital consultations are free and expert consultations are paid.

Product overview

WeDoctor (微医) operates as an integrated internet hospital platform offering a comprehensive suite of healthcare services. The platform consists of two primary mobile applications: the WeDoctor User App (微医用户版) for patients to access online consultations, appointment booking, and health services, and the WeDoctor Doctor App (微医生) enabling physicians to manage consultations and build their professional reputation. The core services include Online Consultation (在线问诊) with 10,000+ tertiary hospital specialists offering text, voice, and video consultations with 3-minute response times, Fast Consultation (快速问诊) for urgent care, Expert Consultation (专家问诊) for specialized in-depth medical advice, Free Consultation (免费咨询) for community Q&A, and Doctor Appointment Booking (预约挂号) for hospital visits. Additional services encompass Health Checkup (健康体检) scheduling, High-End Medical (高端医疗) premium care, and WeDoctor Selection (微医严选) curated health products. The platform also provides doctors with patient management tools and a doctor collaboration network for cross-specialty cooperation.

Differentiator

Problem solved

Functional benefit

Brands

• 微医用户版: 微医用户版APP - Patient-facing mobile application for online doctor consultations, appointment booking, and health services
• 微医生

Products and services

• Online Consultation (在线问诊) Remote medical consultation service connecting patients with doctors via text, image, and video, featuring 10,000+ tertiary hospital specialists with 3-minute response time for fast consultations.
• Fast Consultation (快速问诊) Quick consultation service offering immediate response from qualified medical professionals with a 3-minute response time commitment, priced at 19 yuan per consultation.
• Expert Consultation (专家问诊) Paid consultation service with top specialists from tertiary hospitals, offering in-depth medical advice and second opinions with text consultation priced 29-100 yuan and video consultation at 200-400 yuan depending on doctor.
• Doctor Appointment Booking (预约挂号) Service enabling patients to book appointments with doctors at hospitals across China, covering thousands of hospitals nationwide.
• Health Checkup (健康体检) Online health examination scheduling and management service for patients to book and manage medical checkups.
• High-End Medical (高端医疗) Premium healthcare services for patients seeking specialized treatment and VIP medical care.
• WeDoctor Selection (微医严选) Curated health products and medical supplies marketplace platform.
• WeDoctor User App (微医用户版) Patient-facing mobile application for online doctor consultations, appointment booking, health checkup scheduling, and medical information services.
• WeDoctor Doctor App (微医生) Doctor-facing mobile application for medical professionals to manage patient consultations, publish health articles, build their professional brand, and collaborate with other physicians.

Quantifiable outcome

• 3-minute response time commitment for quick consultations
• +1 more outcomes

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core and minor.

• WeChat (微信)coreGTM or Marketing PartnerWeChat partnership enabling quick login and sharing capabilities on the WeDoctor platform. Users can log in via WeChat and access services through the WeChat ecosystem.
• Alipay (支付宝)coreGTM or Marketing PartnerAlipay quick login integration allowing users to access WeDoctor services using Alipay accounts, expanding user acquisition channels.
• Taobao (淘宝)minorGTM or Marketing PartnerTaobao login integration for user authentication and access to WeDoctor platform.
• QQminorGTM or Marketing PartnerQQ platform login integration for user authentication on WeDoctor.
• Sina Weibo (新浪微博)minorGTM or Marketing PartnerSina Weibo login integration for user authentication on WeDoctor platform.

Scale indicators4 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• JD Health: JD Health operates one of China's largest online healthcare platforms, offering online consultations, drug retail, and chronic-disease management. It directly competes with WeDoctor for tertiary-hospital doctors and patient traffic, leveraging JD's logistics and ecosystem.
• Chunyu Doctor: Chunyu Doctor is a Chinese mobile-first telehealth platform connecting patients with verified doctors via text and video, directly competing with WeDoctor's fast-consultation and expert-consultation services.
• Ping An Healthcare and Technology: Ping An Healthcare and Technology (Ping An Good Doctor) is a leading Chinese internet-healthcare platform providing online consultations, family-doctor services, and hospital network access, directly competing for the same patient and doctor audiences as WeDoctor.
• Alibaba Health: Alibaba Health combines a flagship drug e-commerce platform with telehealth and medical-services offerings, overlapping directly with WeDoctor's consultation, pharmacy, and marketplace businesses and benefiting from Taobao/Alipay traffic.
• Hao Daifu Online (Haodf.com): Haodf is one of China's earliest doctor-discovery and online consultation platforms, focused on tertiary-hospital expert appointments and second opinions — a near-identical core use case to WeDoctor's expert consultation business.

Emerging players

• Medlinker: Medlinker is a Chinese platform focused on doctor community collaboration and pharmaceutical services, with an emerging telehealth offering that overlaps with WeDoctor's physician-side tools and online consultation flows.
• DXY (Dingxiang Yuan): DXY is a long-standing Chinese medical professional community and digital health platform with growing consumer telehealth offerings, overlapping with WeDoctor's physician tools and patient education services.

Regional players

• Dingdang Health: Dingdang Health operates online pharmacy and on-demand drug delivery alongside online consultation services in China, competing with WeDoctor's marketplace and consultation offerings in the same geographic market.

Broad incumbents

• Tencent Health: Tencent has invested in and partnered with multiple Chinese internet-health ventures and is a super-app incumbent whose WeChat integration footprint overlaps strategically with WeDoctor's distribution approach.
• Xiaomi Health / equivalent large Chinese tech entrant: Large Chinese consumer-tech companies (e.g., Xiaomi, Baidu, ByteDance) have entered online health-adjacent verticals such as AI triage, wearables, and information services, representing broader competitive pressure on telehealth specialists like WeDoctor.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xweibo.com/wedoctor

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WeDoctor