Owd Osterreichischer Wachdienst Security Gmbh & Co Kg.

What Owd Osterreichischer Wachdienst Security Gmbh & Co Kg. does

ÖWD Österreichischer Wachdienst Security GmbH & Co KG is a privately held Austrian security and facility services group headquartered in Salzburg, founded in 1906. The group operates through a parent partnership and three core operating subsidiaries covering manned guarding, electronic security technology, building cleaning, and insurance brokerage, supported by a 24/7 Notruf ServiceCenter (monitoring and alarm response center) and a time tracking/access control business. The company deploys approximately 2,800 security personnel across all nine Austrian federal states via seven regional offices (Salzburg, Graz, Linz, Vienna, Klagenfurt, Innsbruck, Dornbirn), serving enterprise, public sector, financial, retail, and private customers. The go-to-market is sales-led and field-based, with quote-based pricing, direct enterprise relationships, and long contract durations evidenced by 15–30+ year relationships with customers including WÜRTH, Sparkasse Oberösterreich, Gebrüder Weiss, Palfinger, and ALPHAGOLD.

The core product portfolio spans physical security services (object protection, mobile patrols, event security, personal/property protection, fire safety, detective services, consulting) and electronic security systems (VSÖ-certified alarm systems, video surveillance, access control, GPS tracking, control center, cybercrime protection). ÖWD layers proprietary technology on top: the ÖWD EAGLE platform, the ÖWD Connect mobile app for remote alarm management, ÖWD SEC SIM for connectivity, ÖWD Hybrid Services bundling personnel with technology, and the ÖWD Alarmkoffer portable alarm case. The technology stack integrates with Milestone VMS, Davantis video analytics, and customer Active Directory environments. Revenue is generated from recurring guarding and monitoring subscriptions, one-time technology sales with maintenance service contracts, hardware sales for time tracking, and professional services commissions from insurance brokerage. The company is owned and managed by three Geschäftsführer (Mag. Hans-Georg Chwoyka, Mag. Clemens Chwoyka, Mag. Albert Hollweger) with no external investors or parent company, and operates exclusively within Austria.

Name

Owd Osterreichischer Wachdienst Security Gmbh & Co Kg.

Legal name

ÖWD Österreichischer Wachdienst security GmbH & Co KG

Website

https://owd.at

Company type

Private

Founded year

1906

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

ÖWD is a Salzburg-based, privately held Austrian security and facility services group, founded 1906, providing manned guarding, electronic security systems, 24/7 monitoring, cleaning, time tracking, and insurance brokerage to enterprise, public sector, and private customers across all nine Austrian federal states via ~2,800 personnel and seven regional offices.

Ownership category

akta.pro rank

Product category

Security Services

NAICS

Security Guards and Patrol Services (561612), Investigation, Guard, and Armored Car Services (56161), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Mobile Patrol & Alarm Response Services (BPABAMAB)

akta.pro secondary industry

Mobile Patrol & Alarm Response (HSAHAKAB)

Keywords

• Physical security services
• Electronic security systems
• Alarm monitoring services
• Facility cleaning services
• Insurance brokerage services

Headquarters

HQ city

Salzburg

HQ country

Austria

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Security Services Revenue: Recurring revenue from security personnel services including object protection (Objektschutz), mobile services, event security, personal and property protection, fire protection, detective services, and security consulting. These services are provided across all Austrian states with approximately 2,800 security personnel.
2. Security Technology Sales and Service: Revenue from sale, installation, and maintenance of security equipment including alarm systems, video surveillance, access control systems, tracking systems, and monitoring center connectivity. Service contracts provide recurring maintenance revenue.
3. Monitoring and Response Services: 24/7 alarm monitoring and response services through the Notruf ServiceCenter. Customers connect alarm systems to the monitoring center for real-time surveillance and emergency response coordination.
4. Cleaning Services: Building cleaning services including maintenance cleaning, special cleaning, and building management services (Gebäudereinigung).
5. Insurance Brokerage: Insurance brokerage services covering health, provision, automotive, legal protection, housing, leisure, and business customers.
6. Time Tracking and Access Control: Time recording terminals and access control systems for workforce management and building security.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

ÖWD provides integrated security solutions combining manned guarding services (object protection, mobile patrols, event security, fire safety, detective services) with electronic security technology (VSÖ-certified alarm systems, video surveillance, access control, GPS tracking) backed by a 24/7 Notruf ServiceCenter. The company also offers time tracking and access control systems, building cleaning services, and insurance brokerage through dedicated subsidiaries serving enterprise, government, and private clients across Austria.

Product overview

ÖWD (Österreichischer Wachdienst) is a comprehensive security services company offering an integrated portfolio of physical security services, electronic security technology, time tracking, and building management services. The core offering consists of Security Services (guarding, patrols, event security) and Security Systems (alarm systems, video surveillance, access control), supported by a 24/7 monitoring center. Key proprietary products include ÖWD EAGLE (security technology platform), ÖWD Connect (mobile alarm management app), ÖWD SEC SIM (connectivity), ÖWD Hybrid Services (combined physical/electronic security), and the portable ÖWD Alarmkoffer (mobile alarm case). Additional services include time tracking with access control, building cleaning, and insurance brokerage.

Differentiator

Problem solved

Functional benefit

Brands

• ÖWD security systems: Security technology division offering alarm systems, video surveillance, access control, and tracking systems
• ÖWD security services
• ÖWD cleaning services
• ÖWD insurance services
• ÖWD Hybrid Services
• ÖWD EAGLE
• ÖWD Connect
• ÖWD SEC SIM
• ÖWD Notruf ServiceCenter

Products and services

• ÖWD Security Services
• ÖWD Security Systems Electronic security technology including VSÖ-certified alarm systems, video surveillance, access control, control center operations, GPS tracking, cybercrime protection, and remote maintenance, with direct police connectivity where certified.
• ÖWD Notruf ServiceCenter (Monitoring Center) 24/7 alarm monitoring and dispatch center providing alarm classification, video verification, intervention coordination with police or ÖWD response teams, lift emergency call handling, and 24/7 helpdesk services.
• ÖWD Time Tracking (Zeiterfassung)
• ÖWD Cleaning Services (Gebäudereinigung) Building cleaning services including maintenance cleaning, special cleaning, and facility/housekeeping services for commercial and residential properties.
• ÖWD Insurance Services (Versicherungsmakler) Insurance brokerage for health, pension/provision, motor vehicle, legal protection, residential, leisure, and business customer policies, with online purchase capability.
• ÖWD Hybrid Services Bundled security solution combining alarm systems, video surveillance, access control, patrol services, and monitoring center connectivity to integrate physical guards with electronic security for comprehensive protection.
• ÖWD EAGLE Proprietary security technology platform providing advanced tracking and monitoring capabilities integrated with alarm systems and mobile app control.
• ÖWD Connect Mobile application enabling remote arming/disarming of alarm systems via smartphone, push/SMS/call notifications, and viewing of alarm images from connected customer sites.
• ÖWD SEC SIM Dedicated SIM card solution for security systems enabling reliable alarm transmission independent of fixed network infrastructure for connected electronic security devices.
• ÖWD Alarmkoffer Mobile alarm system in case format for securing sensitive rooms against eavesdropping and manipulation. Features wireless alarm sensors, dual-frequency ABI radio, jamming detection, and smartphone-based alarm notifications via push, SMS, or call.
• ÖWD Servicevertrag (Service Contract) Recurring service contract providing regular maintenance, technical support, and servicing of alarm, video, and access control installations installed by ÖWD.

Quantifiable outcome

• Serving prominent Austrian and international companies including Porsche Holding, WÜRTH, Palfinger, Lagermax, and Sparkasse Oberösterreich with long-term partnerships often exceeding 15-30 years
• +3 more outcomes

Named customers16 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature7 records

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• ISS A/S: Danish global facility services company with a large integrated security services practice alongside cleaning. Comparable to ÖWD because it bundles guarding with facility management and serves multi-site enterprise customers across Europe, including Austria.
• Securitas AB: Sweden-based global leader in security services (guarding, monitoring, technology). It directly competes with ÖWD for Austrian enterprise and government contracts, offers a broader international footprint, and represents the most direct threat on multi-site tenders.
• Siemens Building Technologies / Security: Global industrial conglomerate with a security systems portfolio (alarm, access, video). Comparable as a technology-side competitor for large enterprise and government video/access-control deployments where ÖWD competes with proprietary technology stacks.
• Sodexo (Security & Facility Services): French global facility services company with security services alongside food and facility management. Comparable because it pursues a similar integrated facility-services playbook that ÖWD replicates at smaller scale through its cleaning and insurance subsidiaries.
• Allied Universal: US-based global security services leader (post-G4S combination). Comparable to ÖWD on guarding + integrated technology offerings and competes for Austrian enterprise accounts, though primarily considered a broad-incumbent with deeper resources.
• Honeywell Building Technologies (Security): Global security electronics and building-management vendor. Relevant peer for the electronic security systems and monitoring center side of ÖWD's portfolio and an alternative that large Austrian enterprises may select for technology-only deployments.

Direct peers

• Kötter Group: German family-owned security and facility services group offering guarding, security technology, and cleaning. Highly comparable to ÖWD in size, ownership model (family-led), hybrid services strategy, and DACH regional focus.
• Wisag Sicherheit & Service: German security and facility services provider combining manned guarding with security technology. Comparable to ÖWD in mid-market enterprise focus, geographic proximity (DACH), and hybrid services go-to-market.
• Hammer GmbH: Austrian security services provider offering guarding, alarm systems, and monitoring. Comparable to ÖWD as a domestic Austrian head-to-head competitor targeting overlapping enterprise and government customers in the same regions.

Regional players

• Bavaria Sicherheit: German regional security services firm covering Bavaria and adjacent areas. Comparable in offering (guarding + alarm/monitoring) and DACH positioning, though it does not directly compete in Austria.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@owdsecurityservices/featured
• Facebookfacebook.com/OWDSICHERHEIT
• LinkedInlinkedin.com/company/%C3%B6wd
• Instagraminstagram.com/owd_security_and_services

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Owd Osterreichischer Wachdienst Security Gmbh & Co Kg.