Paul Sartori Foundation Limited

What Paul Sartori Foundation Limited does

Paul Sartori Foundation Limited is a registered charity established in 1982 in Haverfordwest, Pembrokeshire, Wales, operating as the county's only Hospice at Home service. Founded in memory of Father Paul Sartori, a local parish priest who recognized the need for hospice care in the region, the charity delivers free end-of-life clinical and support services to patients in their own homes across Pembrokeshire, 24 hours a day, 365 days a year. Its core service portfolio encompasses home nursing care (day and night), medical equipment loans (hospital beds, mobility aids) distributed county-wide via a dedicated van, complementary therapy, physiotherapy, bereavement counselling and emotional support, and future care planning. Care is delivered by registered nurses, healthcare assistants, and clinical coordinators, with service demand served through an open referral system open to patients, family members, and carers.

The business model is a charitable donation-funded model rather than a commercial operation. All clinical services are provided free of charge at the point of delivery, with operating costs of approximately £3,600 per day (rising from £2,688/day in 2021/22). Revenue is generated through a diversified funding mix: approximately 30% from a contractual grant with Hywel Dda University Health Board, with the remaining ~70% sourced from nine charity retail shops and an eBay storefront selling donated goods, an upcycling partnership with Norman Industries, community donations, recurring Unity Lottery subscriptions, legacies and bequests, event fundraising (Voices at the Castle, Bingo Nights, Bike It 100, Light up a Life), payroll giving, and grants from charitable trusts including Hospital Saturday Fund, James Tudor Foundation, NFU Mutual, National Lottery funds, and The Grace Trust. Go-to-market is community-led and event-driven, supported by an extensive volunteer network and dedicated roles in community fundraising, retail operations, volunteering coordination, and grant development. The charity is currently expanding its physical retail footprint in 2026 with a new community store in Haverfordwest and an expanded shop in Pembroke Dock, alongside a dedicated mobility centre and a £40,000 equipment van replacement campaign.

There is no proprietary technology platform underpinning the service; operations rely on standard web infrastructure (WordPress-based website), third-party commerce platforms (eBay, easyfundraising, AmazonSmile, JustGiving), and conventional charity governance structures (Board of Trustees, Charity Manager, Clinical Team Manager). The organization is independently operated with no parent company, is headquartered at Paul Sartori House, Winch Lane, Haverfordwest (SA61 1RP), and serves a geographically bounded market in Pembrokeshire, Wales.

Name

Paul Sartori Foundation Limited

Legal name

Paul Sartori Foundation

Website

https://www.paulsartori.org

Company type

Private

Founded year

1982

Operating status

Operating

Short description

Paul Sartori Foundation Limited is a Welsh registered charity (founded 1982) providing free 24/7 hospice at home nursing, equipment loan, complementary therapy, and bereavement support to end-of-life patients across Pembrokeshire, funded by retail operations, donations, and grants.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Services for the Elderly and Persons with Disabilities (624120), Voluntary Health Organizations (813212)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

akta.pro secondary industries

Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Hospice & Palliative Respite Care (HSABAGAG), Palliative Care, Hospice & Serious Illness Support (BPAGACAK), Volunteer & Companion Support Services (Hospice Volunteer Programs) (HSABAFAO)

Keywords

• Hospice at home
• Palliative care services
• End-of-life nursing
• Charity retail shops
• Bereavement support

Headquarters

HQ city

Haverfordwest

HQ country

United Kingdom

HQ region

Europe

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Retail Operations: Nine charity retail shops and eBay department selling donated goods. Revenue supports clinical services delivery.
2. Community Donations and Fundraising: Direct donations, event fundraising, community challenges, wedding favours, special occasion donations, and corporate partnerships.
3. Lottery and Gaming: Unity Lottery scheme - monthly lottery program generating recurring donations from participants.
4. Legacies and Wills: Gifts in wills/bequests from supporters leaving legacy donations.
5. Grant Funding: Grants from healthcare funds, charitable trusts, and government bodies including Hywel Dda Health Board (approximately 30% of funding).

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Paul Sartori Foundation Limited delivers free hospice-at-home care to patients with life-limiting illnesses in Pembrokeshire, Wales, including clinical nursing, equipment loan, complementary therapy, bereavement support, physiotherapy, and future care planning. The charity also generates income through nine charity retail shops, an eBay online storefront, a Unity Lottery, and community fundraising activities.

Product overview

Paul Sartori Foundation Limited operates as a hospice at home charity providing a comprehensive range of free clinical and support services for people in the later stages of any life-limiting illness across Pembrokeshire. The core offering centers on the Hospice at Home Care Service, which encompasses Home Nursing Care (day and night), Equipment Loan, Complementary Therapy, Counselling and Bereavement Support, Physiotherapy, and Future Care Planning. The charity also runs a network of retail shops (Sartori Stores) and an online retail presence through eBay to generate income supporting clinical operations. All services are provided free of charge, 24 hours a day, 365 days a year, costing approximately £2,688-3,600 per day to deliver.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice at Home Nursing Care

Quantifiable outcome

• In 2021, provided over hours of hands-on nursing care
• +2 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core and minor.

• Pembroke CastlecoreStrategic or Co-development PartnerHosted Voices at the Castle music event featuring Russell Watson. Provides iconic venue for major annual fundraising concerts.
• Norman Industries (Pembrokeshire County Council)minorStrategic or Co-development PartnerPartnership to operate upcycling store at Letterston, transforming donated items into furniture and home accessories for sale.
• Shalom House Palliative Care Day CentreminorStrategic or Co-development PartnerJointly organised Traditional Skool Sports Day fundraising event. Both organisations support end-of-life care in Pembrokeshire.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Rennie Grove Hospice Care: UK hospice-at-home specialist charity (Hertfordshire and Buckinghamshire) delivering 24/7 hands-on nursing at home, similar to Paul Sartori's model. Closest direct peer for hospice-at-home-only service delivery.
• Marie Curie UK: The UK's largest charitable provider of hospice and palliative care at home for people with terminal illness. Directly comparable as a hospice-at-home charity funded by donations, legacies, and retail, operating across multiple UK regions.
• ellenor Hospice: Kent-based hospice charity providing hospice-at-home care, hospice beds, and bereavement support. Comparable integrated service model combining home nursing, equipment, therapy, and family support funded via community donations.
• Beaumond House Community Hospice: Small community hospice in Nottinghamshire providing hospice-at-home and day hospice services. Comparable scale and regional charity structure with similar NHS co-funding, retail, and volunteer-dependent model.
• Sue Ryder: Major UK hospice and palliative care charity running hospice-at-home services alongside inpatient hospices. Comparable model: NHS co-funding, charity shops, volunteer network, and community-based end-of-life care delivery.

Regional players

• Nightingale House Hospice: Welsh hospice serving Wrexham and surrounding areas with inpatient and community palliative care. Similar regional charity structure with NHS co-funding, retail network, and community fundraising events.
• St David's Hospice (Newport): Welsh hospice charity operating hospice-at-home and inpatient services across South East Wales. Directly comparable regional hospice model with NHS partnership and community fundraising, though serving a different Welsh county.
• Dorothy House Hospice Care: Regional hospice charity in Bath/Wiltshire/Somerset providing hospice-at-home nursing, bereavement support, and equipment loans. Closely matches Paul Sartori's service mix including clinical equipment loan.

Others

• Hospice UK: National umbrella body for UK hospices; not a direct competitor but the sector membership organisation Paul Sartori would engage with for advocacy, training, and benchmarking across UK hospice-at-home providers.

Broad incumbents

• Macmillan Cancer Support: Larger UK charity providing specialist palliative and end-of-life nursing support in homes and communities. Broader scope (cancer-only) but directly comparable funding mix (donations, legacies, retail partnerships) and home-based clinical delivery model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/paul-sartori-foundation

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paul Sartori Foundation Limited