Totalnet Telecom, S.a. De C.v.
Totalnet Telecom is a Monterrey-based, IFT-concessioned ISP offering residential, SMB, and enterprise dedicated internet (up to 10 Gbps), Cloud PBX VoIP, managed WiFi 6, and certified structured cabling over its own hybrid fiber and microwave backbone.
- Company typePrivate
- Founded2010
- HeadquartersMonterrey, Mexico
- Headcount1–10
- GTM typeB2B and B2C
- OfferingServices
What Totalnet Telecom, S.a. De C.v. does
Totalnet Telecom, S.a. De C.v. is a privately held Mexican telecommunications operator headquartered in Monterrey, Nuevo León, regulated and concessioned by IFT (Instituto Federal de Telecomunicaciones). The company provides internet connectivity, VoIP, managed enterprise WiFi, and structured cabling services to three customer segments: residential users (Hogar, fiber up to 300 Mbps and wireless up to 60 Mbps), small and medium businesses (PYMES, up to 300 Mbps fiber or 90 Mbps wireless bundled with Cloud PBX and SIP trunk), and enterprises (Internet Dedicado Empresarial, symmetric dedicated bandwidth from 100 Mbps to 10 Gbps with 99.9% SLA).
The company operates a hybrid fiber optic and microwave backbone with multi-homing to two Tier-1 global carriers, automatic failover redundancy, and an in-house 24/7 Network Operations Center in Monterrey. Its product portfolio bundles dedicated connectivity with managed services including WiFi 6 enterprise access points with cloud controller, TIA/EIA-compliant certified cabling installations (Cat5e, Cat6, Cat6A, fiber), and a cloud-based virtual PBX with unlimited extensions, call recording, and HD video conferencing. Latency under 3 ms to Totalnet POPs and 100% reserved 1:1 bandwidth ratio are core technical claims.
The business model is subscription-recurring across all three connectivity tiers, supplemented by project-based professional services revenue from structured cabling and managed WiFi administration. Distribution is entirely direct, via phone, WhatsApp, and local field engineers conducting feasibility studies; no third-party resellers or partner channels are used. Totalnet employs 1–10 people, has no disclosed funding history or M&A activity, and operates exclusively within Monterrey and the surrounding Nuevo León region.
Totalnet Telecom, S.a. De C.v. firmographics
Firmographics- Name
- Totalnet Telecom, S.a. De C.v.
- Legal name
- Totalnet Telecom, S.a. De C.v.
- Website
- https://totalnet.mx
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Totalnet Telecom is a Monterrey-based, IFT-concessioned ISP offering residential, SMB, and enterprise dedicated internet (up to 10 Gbps), Cloud PBX VoIP, managed WiFi 6, and certified structured cabling over its own hybrid fiber and microwave backbone.
- Ownership category
- akta.pro rank
Totalnet Telecom, S.a. De C.v. industry classification
Industry- Product category
- Internet Service Provider (Telecommunications Services)
- NAICS
- Wired and Wireless Telecommunications (except Satellite) (5171), Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Wired Telecommunications Carriers (517111)
- SIC
- Communications Services, Nec (4899)
- akta.pro primary industry
- Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband) (HDAIABAI)
- akta.pro secondary industries
- Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH) (HDAFACAI), Industrial/OT Private Connectivity (Factory, Mining, Ports) (HDAIAGAD), Wireless Networking Services (Wi‑Fi, Private LTE/5G) (BPAEAEAE)
Keywords
Where Totalnet Telecom, S.a. De C.v. is headquartered
LocationHeadquarters
- HQ city
- Monterrey
- HQ country
- Mexico
- HQ region
- Latin America
Offices1 record
Markets served
Totalnet Telecom, S.a. De C.v. business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Internet Dedicado Empresarial: Monthly subscription-based dedicated internet service with symmetric bandwidth from 100 Mbps to 10 Gbps. Flat-rate pricing with no hidden overage charges. Core revenue driver for enterprise segment.
- PYME Internet Services: Monthly subscription plans for small and medium businesses, including wireless and fiber optic options ranging from 60-300 Mbps with asymmetric and symmetric options.
- Hogar Internet Services: Residential internet plans including fiber optic (up to 300 Mbps) and wireless (up to 60 Mbps) options at monthly flat rates.
- Cloud PBX / VoIP Services: Cloud-based phone switch services bundled with internet plans, providing virtual extensions, call recording, and HD video conferencing under monthly subscription.
- Structured Cabling Installation: Design and installation services for certified structured cabling (Cat6A, fiber optic) following TIA/EIA and ISO 27001 standards. Project-based professional services.
- Enterprise WiFi Administration: Managed WiFi enterprise services including AP deployment, cloud controller management, and ongoing monitoring and maintenance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Internet Dedicado Empresarial: 100 Mbps to 10 Gbps symmetric dedicated bandwidth with SLA 99.9%, 24/7 NOC support |
| Subscription | Monthly | PYME FWA: Up to 90 Mbps asymmetric wireless, public IP included |
| Subscription | Monthly | PYME Fiber: Up to 300 Mbps symmetric fiber optic connection |
| Subscription | Monthly | Hogar Fibra+: Up to 300 Mbps fiber optic with unlimited downloads, dual-band WiFi router |
| Subscription | Monthly | Hogar Inalambrico: Up to 60 Mbps wireless connection |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
Totalnet Telecom, S.a. De C.v. product offering
Product offeringCore offering
Totalnet Telecom provides dedicated symmetric internet connectivity (100 Mbps to 10 Gbps) for enterprises, SMB-focused internet plans (60-300 Mbps), and residential broadband (up to 300 Mbps fiber or 60 Mbps wireless) over a hybrid fiber-and-microwave network in Monterrey, Mexico. The company bundles these connectivity services with managed enterprise WiFi 6/6E, certified structured cabling (Cat5e/Cat6/Cat6A/fiber under TIA/EIA-568), and a Cloud PBX/VoIP virtual switchboard. All services are sold on monthly recurring subscriptions with SLA 99.9% uptime guarantees on dedicated enterprise links.
Product overview
Totalnet Telecom is a telecommunications service provider offering a unified connectivity and communications platform for residential, SMB, and enterprise customers in Monterrey, Mexico. The portfolio centers on dedicated internet access across three tiers: Internet Hogar for residential (up to 300 Mbps fiber/60 Mbps wireless), Internet PYMES for small businesses (up to 300 Mbps fiber/90 Mbps wireless), and Internet Dedicado Empresarial for enterprises (100 Mbps to 10 Gbps symmetric with 99.9% SLA). These core connectivity services are complemented by add-on modules including WiFi Empresarial (managed WiFi 6 with cloud controller), Cableado Estructurado (certified structured cabling for Cat5e/Cat6/Cat6A/fiber), and VoIP CloudPBX (virtual PBX with SIP trunk, unlimited extensions, and HD video conferencing). The company operates its own fiber optic and microwave network infrastructure with Tier-1 carrier backbone connectivity.
Differentiator
Problem solved
Functional benefit
Products and services
- Internet Dedicado Empresarial High-speed dedicated symmetric internet service for enterprises in Monterrey with bandwidth ranging from 100 Mbps to 10 Gbps, backed by fiber optic and microwave redundancy with 99.9% SLA guarantee and 24/7 NOC monitoring. Includes guaranteed 1:1 capacity ratio, latency under 3 ms to Totalnet POPs, and flat-rate monthly pricing with no overage charges.
- Internet PYMES Dedicated internet plans for small and medium enterprises in Monterrey offering wireless connectivity up to 90 Mbps (PYME FWA at $3,889 MXN/month) or fiber optic up to 300 Mbps symmetric (PYME Fiber). Each plan includes a public IP, Cloud PBX, and 2-channel SIP trunk for integrated voice and data services.
- Internet Hogar Residential internet service for Monterrey households offering fiber optic connectivity up to 300 Mbps (Hogar Fibra+ at 489 MXN/month) or wireless up to 60 Mbps (Hogar Inalambrico). Includes unlimited downloads, dual-band WiFi router, and installation fees from 999 to 1,500 MXN.
- WiFi Empresarial Managed enterprise-grade WiFi service using WiFi 6 access points with cloud controller, secure roaming, VLANs for guests, and real-time traffic analytics. Totalnet deploys and monitors the wireless infrastructure so businesses can focus on operations.
- Cableado Estructurado Certified structured cabling services for voice, data, and fiber optic installations covering Cat5e, Cat6, Cat6A, and AV infrastructure. Designed for 10 GbE, Wi-Fi 6E, and IoT readiness and performed under TIA/EIA-568 and ISO 27001 standards by Totalnet engineers.
- VoIP - CloudPBX Cloud-based virtual PBX telephony solution with unlimited extensions, call recording, HD video conferencing, and SIP trunk connectivity for connecting branches and remote workers, delivered as a single monthly subscription.
Quantifiable outcome
- 99.9% uptime guarantee backed by redundant network architecture
- +2 more outcomes
Companies that use Totalnet Telecom, S.a. De C.v.
Customer profileSegments4 records
Ideal customer profiles4 records
Totalnet Telecom, S.a. De C.v. technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature7 records
Totalnet Telecom, S.a. De C.v. partnerships and signals
Strategic signalScale indicators7 records
Recent moves6 records
Expansion highlights5 records
Totalnet Telecom, S.a. De C.v. competitors and assessment
Company assessmentRegional players
- izzi Telecom: Major Mexican cable/fiber ISP serving residential and SMB customers in Monterrey and other metros — comparable residential and PYME broadband offerings with significant scale advantages.
- GigNet: Mexican fiber operator focused on enterprise and residential connectivity in the Mayan Riviera/Caribbean — comparable in dedicated fiber internet for enterprise customers, though geographically distinct.
- Megacable: Mexican cable operator providing broadband, TV, and telephony to residential and business customers in Monterrey — comparable residential/SMB connectivity offerings within the same geography.
Direct peers
- Axtel: Mexican telecom operator offering dedicated enterprise internet, managed services, and cloud/UC solutions to enterprises and SMBs nationally — directly comparable in B2B connectivity focus and Monterrey/Nuevo León market presence.
- Transtelco: Mexican/US enterprise telecom operator providing dedicated internet, MPLS, and managed network services — comparable in enterprise-grade connectivity, hybrid network architecture, and cross-border carrier relationships.
- Totalplay: Mexican fiber-to-the-home and enterprise ISP operating across major metros including Monterrey — directly comparable product set (fiber internet for home/SMB/enterprise) with overlapping geographic coverage.
Broad incumbents
- Telmex: Mexico's incumbent telecommunications operator with nationwide fixed-line, broadband, and enterprise services — overlapping enterprise and residential connectivity offerings as the dominant incumbent.
- Spectrum Enterprise: US enterprise broadband provider offering dedicated internet, Ethernet, managed WiFi, and UC services — comparable bundled B2B connectivity stack targeting mid-market and enterprise.
- Lumen Technologies: US/global enterprise telecom operator offering dedicated internet, Ethernet, and managed network services — comparable enterprise connectivity and multi-Tier-1 backbone approach at much larger scale.
Others
- Hughes Network Systems México: Satellite and managed network provider in Mexico for enterprise and SMB connectivity — adjacent peer addressing similar enterprise connectivity needs via a different technology (satellite vs fiber/microwave).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Totalnet Telecom, S.a. De C.v. social profiles
Digital presenceTotalnet Telecom, S.a. De C.v. financial estimates
Financial estimateRevenue estimate
Valuation estimate
Totalnet Telecom, S.a. De C.v. leadership team
Management profileNumber of profiles
Totalnet Telecom, S.a. De C.v. funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Totalnet Telecom, S.a. De C.v. M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Totalnet Telecom, S.a. De C.v.
What does Totalnet Telecom, S.a. De C.v. do?
Totalnet Telecom provides dedicated symmetric internet connectivity (100 Mbps to 10 Gbps) for enterprises, SMB-focused internet plans (60-300 Mbps), and residential broadband (up to 300 Mbps fiber or 60 Mbps wireless) over a hybrid fiber-and-microwave network in Monterrey, Mexico. The company bundles these connectivity services with managed enterprise WiFi 6/6E, certified structured cabling (Cat5e/Cat6/Cat6A/fiber under TIA/EIA-568), and a Cloud PBX/VoIP virtual switchboard. All services are sold on monthly recurring subscriptions with SLA 99.9% uptime guarantees on dedicated enterprise links.
Is Totalnet Telecom, S.a. De C.v. a public or private company?
Totalnet Telecom, S.a. De C.v. is a private company. It is classified as unknown and is currently operating.
When was Totalnet Telecom, S.a. De C.v. founded?
Totalnet Telecom, S.a. De C.v. was founded in 2010. It employs 1 to 10 people.
Where is Totalnet Telecom, S.a. De C.v. based?
Totalnet Telecom, S.a. De C.v. is headquartered in Monterrey, Mexico, in the Latin America region.
How does Totalnet Telecom, S.a. De C.v. make money?
Six revenue lines are on record. Internet Dedicado Empresarial is the primary driver. The others are PYME Internet Services, hogar Internet Services, cloud PBX / VoIP Services, structured Cabling Installation and enterprise WiFi Administration.
Who are Totalnet Telecom, S.a. De C.v.'s main competitors?
Regional players on record are izzi Telecom, GigNet and Megacable. Direct peers are Axtel, Transtelco and Totalplay. Broad incumbents are Telmex, Spectrum Enterprise and Lumen Technologies. Hughes Network Systems México is listed as an others.
Does Totalnet Telecom, S.a. De C.v. have an API?
No public API is recorded for Totalnet Telecom, S.a. De C.v..
What industry is Totalnet Telecom, S.a. De C.v. in?
Totalnet Telecom, S.a. De C.v.'s product category is Internet Service Provider (Telecommunications Services). Its primary akta.pro industry code is HDAIABAI, Business/Enterprise Fixed Connectivity Providers (SME/Enterprise Broadband), with a secondary code of HDAFACAI, Carrier & Public Venue Wi‑Fi (Hotspot/Passpoint/NGH). Its NAICS code is 5171 and its SIC code is 4899.