Fredensborg Kommune
Fredensborg Kommune is a Danish municipal government entity providing statutory public services (citizen administration, eldercare, childcare, social welfare, infrastructure) to approximately 40,000–50,000 residents across four towns, supported by a digital platform featuring an AI chatbot and mobile citizen apps.
- Company typePublic
- Founded-
- HeadquartersKokkedal, Denmark
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Fredensborg Kommune does
Fredensborg Kommune is a Danish municipal government entity (CVR 29188335) headquartered at Egevangen 3 B, 2980 Kokkedal, serving approximately 40,000–50,000 residents across four towns: Fredensborg, Kokkedal, Humlebæk, and Nivå. As a statutory local authority under the Danish Local Government Act, it delivers the full spectrum of mandated municipal services, including citizen administration, social welfare, eldercare (220 home care workers), childcare and education, urban planning, environmental management, road infrastructure, waste management, and recreational facilities. Governance is exercised through an elected municipal council (Byrådet) led by Mayor Thomas Lykke Pedersen, with operational units including Jobcenter Fredensborg and the wholly-owned utility subsidiary Fredensborg Forsyning.
The core technology platform is a digital citizen services ecosystem anchored on fredensborg.dk, featuring an AI-powered chatbot (the second deployed by a Danish municipality, supporting English, Italian, Polish, German, and Ukrainian), the Mit Forum mobile app for job-center communication (via Schultz Forum integration), secure digital post through borger.dk/e-boks, the Foreningsportal association booking system (Winkas), the DriftWeb 3 rat-complaint management system, and accessibility tools such as the Blinfo app. Major construction and urban-development projects, including the Generationernes Hus multi-use facility (school, library, sports hall, swimming hall, scheduled for 2027 completion) and the Nivå Bymidte redevelopment, anchor a multi-year capex program running through 2030.
The municipality is funded through municipal income taxes (kommuneskat), state block grants, and user fees such as property-based rat-control charges (effective January 1, 2025) and hourly facility rentals (300–700 DKK). Service delivery combines direct-to-consumer digital channels (24/7 website, apps, AI chatbot), physical citizen-service centers (Borgerservice), and field services (home care, infrastructure maintenance). Strategic partnerships with Naturstyrelsen Nordsjælland, Friluftsrådet, RENTOKIL INITIAL, Schultz, and KFI Erhvervsdrivende Fond support programs spanning nature-based health, pest control, employment services, and commercial real-estate development.
Fredensborg Kommune firmographics
Firmographics- Name
- Fredensborg Kommune
- Legal name
- Fredensborg Kommune
- Website
- https://fredensborg.dk
- Company type
- Public
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Fredensborg Kommune is a Danish municipal government entity providing statutory public services (citizen administration, eldercare, childcare, social welfare, infrastructure) to approximately 40,000–50,000 residents across four towns, supported by a digital platform featuring an AI chatbot and mobile citizen apps.
- Ownership category
- akta.pro rank
Fredensborg Kommune industry classification
Industry- Product category
- Municipal Public Administration
- NAICS
- Social Assistance (624), Services for the Elderly and Persons with Disabilities (624120), Individual and Family Services (6241)
- SIC
- Services-Social Services (8300), Services-Home Health Care Services (8082)
- akta.pro primary industry
- Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
- akta.pro secondary industries
- Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing) (BPAIANAA), Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Large Campus / Multi-Building Assisted Living Communities (HLADABAG)
Keywords
Where Fredensborg Kommune is headquartered
LocationHeadquarters
- HQ city
- Kokkedal
- HQ country
- Denmark
- HQ region
- Europe
Offices4 records
Markets served
Fredensborg Kommune business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others, Marketing or Sales
Revenue model
- Municipal Tax Revenue: Primary funding through municipal taxes (kommuneskat) levied on resident income, supplemented by block grants from national government.
- Property Taxes (Ejendomsbidrag): Property-related fees including rottebekæmpelse (rat control) fees calculated based on built-up area (bebyggelse areal) from BBR register.
- Facility Rental Fees: Rental charges for municipal facilities including sports halls, meeting rooms, and artificial turf pitches for sports clubs and organizations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Artificial turf / Football pitch rental |
| Unit Pricing | Pay-as-you-go | Sports hall or large venue rental |
| Unit Pricing | Pay-as-you-go | Meeting room or small hall rental |
| Subscription | Annual | Rat control fee (Rottegebyr) |
Go-to-market motion1 record
Distribution channels6 records
Marketing channels6 records
Fredensborg Kommune product offering
Product offeringCore offering
Fredensborg Kommune is a Danish municipal government entity that delivers statutory public services to approximately 40,000-50,000 residents across four cities (Fredensborg, Kokkedal, Humlebæk, Nivå). Core offerings include citizen administration (Borgerservice), social welfare, home care for elderly and disabled residents, childcare and youth services, waste and pest control, urban planning, business licensing, and recreational facility management. Services are delivered through the fredensborg.dk digital portal, an AI chatbot, mobile applications, physical citizen service centers, and field services including home care delivered by 220 staff.
Product overview
Fredensborg Kommune operates as a Danish municipality offering a comprehensive digital citizen services platform alongside physical community services. The core offering is the digital citizen portal (fredensborg.dk) providing access to municipal services. Key digital products include an AI chatbot (second municipality in Denmark to deploy such technology) and the Mit Forum app for job center communication. The municipality also runs the Foreningsportal for association facility bookings, plus various recreational programs like Sund i Naturen (health in nature), Tour de Fredensborg (running events), and Oplevelsesruter (digital experience routes). Physical infrastructure includes Generationernes Hus construction project in Nivå, marked hiking trails, and outdoor sports facilities. These products function as an integrated citizen service ecosystem combining digital self-service platforms with community health, recreation, and cultural offerings.
Differentiator
Problem solved
Functional benefit
Products and services
- Digital Citizen Services Portal Primary digital touchpoint providing residents with access to municipal services including Borgerservice, job seeking, children and youth services, housing and construction, traffic and roads, health offerings, and business services. Available 24/7 with AI chatbot support.
- AI Chatbot AI-powered chatbot on the municipal website that answers citizen questions using artificial intelligence and content from the municipal website. Supports multilingual responses in English, Italian, Polish, German, and Ukrainian.
- Mit Forum App Mobile application enabling secure communication between job seekers and Job Center Fredensborg. Supports chat functionality with caseworkers, appointment booking, receipt of job listings, and access to news. Available on iOS and Android.
- Foreningsportal (Association Portal) Online portal for approved sports clubs and associations to view municipal facilities, book venues and halls, manage season allocations, and apply for grants. Powered by Winkas booking system.
- Lokale og Anlæg Booking (Facility Rental) Rental service for municipal facilities including sports halls (700 DKK/hour for venues over 800 sqm), meeting rooms (300 DKK/hour for halls under 800 sqm), amphitheater, football pitches, and artificial turf pitches (400 DKK/hour). Available to approved associations and organizations.
- Sund i Naturen (Healthy in Nature) Health program offering outdoor activities for adults managing chronic illness or stress, anxiety, or depression. Part of the 'Gang i Fredensborg' partnership established with Naturstyrelsen Nordsjælland since 2007.
- Tour de Fredensborg Annual running and walking event series held across the four towns in the municipality (Humlebæk, Kokkedal, Nivå, Fredensborg). Organized by six sports clubs in the Tour de Fredensborg consortium with municipal support.
- Rat Control Service (Rottebekæmpelse) Municipal pest control service for rat extermination, inspections, and prevention. Includes digital complaint registration system (DriftWeb 3). Funded through annual rat control fees (rottegebyr) calculated based on property's built-up area from BBR register.
Quantifiable outcome
- Self-managing teams in home care reduced sick leave by approximately 20%
- +4 more outcomes
Companies that use Fredensborg Kommune
Customer profileNamed customers8 records
Segments6 records
Ideal customer profiles4 records
Fredensborg Kommune technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability3 records
Feature4 records
Fredensborg Kommune partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Naturstyrelsen Nordsjælland (Nature Agency North Zealand)corePartnership established in 2007 for developing 'Gang i Fredensborg' - nature-based health activities bridging exercise, nature experiences, and public health. Collaborative initiative for creating outdoor activities and promoting health through nature.
- Friluftsrådet (Danish Outdoor Council)coreCollaboration on 'Sund i Naturen' (Healthy in Nature) project (2018-2020) developing best-practice knowledge for integrating nature activities in preventive and rehabilitative municipal health services.
- RENTOKIL INITIAL (Pest Control)coreContracted pest control services provider since August 2022 with contract extended to August 2027. Performs rat extermination, inspections, and prevention. Joint procurement with 5 other municipalities (Hillerød, Halsnæs, Egedal, Allerød, Ballerup).
- Fredensborg Forsyning (Utility Company)coreCollaboration on infrastructure maintenance including sewage system repairs to prevent rat infestations. Regular meetings and coordination on drainage improvements and sewer maintenance.
- Per Aarsleff A/S (Construction Contractor)minorConstruction partner for Fredensborg Forsyning on new drainage system in Niverød Øst including outlet pipeline installation from Nivå Center to Nivå Bay.
- Sports Clubs - Tour de Fredensborg ConsortiumcoreSix sports clubs collaborating under 'Tour de Fredensborg' umbrella for annual running/walking events: Fredensborg Atletik Klub, Kokkedal Løbeklub, Nivå Trim, Bjerre Strand Badelaug, Kulturstationen 3050, Humlebæk Roklub. Supported by Fredensborg Kommune.
- Core Property ManagementcoreInvestor partner with KFI Erhvervsdrivende Fond for Stage 1 of Nivå Bymidte urban development including grocery stores and residential buildings.
- Blindecenter BredegaardminorPartnership for 'Blinfo' app on Experience Routes in Fredensborg - accessibility solution for visually impaired and dyslexic citizens to access information about city landmarks.
- Schultz (Job Center Software)coreProvider of 'Mit Forum' app platform used by Fredensborg Jobcenter for citizen communication and job matching services.
- Øresundskommunerne (24 Municipalities)coreFredensborg Kommune holds chairmanship of Green Three-Party agreement (Den grønne trepart) with 24 municipalities, Naturstyrelsen, Danmarks Naturfredningsforening, and Landbrug og Fødevarer for CO2 reduction through wetland restoration.
- Nordsjællands Park og Vej (NSPV)coreMunicipal park and road maintenance partner monitoring environmental issues including oak processionary caterpillar (egeprocessionsspinder). Citizens report sightings via citizen portal.
Scale indicators6 records
Recent moves9 records
Expansion highlights5 records
Fredensborg Kommune competitors and assessment
Company assessmentBroad incumbents
- Københavns Kommune: Largest Danish municipality and frequent first-mover on digital citizen-service innovation including AI chatbots. Acts as a national benchmark whose service model Fredensborg's AI deployment explicitly references.
- Aarhus Kommune: Denmark's second-largest municipality, widely regarded as a digital government and citizen-service innovation leader. Comparable municipal mandate (citizen services, home care, urban development) but at materially larger scale.
- Odense Kommune: Large Danish municipality with comparable public-sector innovation programs and robot/automation pilots in eldercare and citizen service. Comparable mandate, materially larger scale.
- Gentofte Kommune: Affluent North Zealand municipality with greater scale and budget than Fredensborg, frequently cited as a reference site for digital citizen service innovation in Denmark. Broad incumbent rather than direct competitor due to size differential but highly comparable service portfolio.
Direct peers
- Rudersdal Kommune: North Zealand municipality of similar population scale (also ~40,000–55,000 residents) and affluent residential profile. Operates equivalent service portfolio — citizen portal, home care, school infrastructure — under the same Danish municipal law.
- Helsingør Kommune: Neighboring North Zealand municipality of comparable size, also providing integrated digital citizen services, home care, and eldercare under the same Danish municipal legal framework. Direct operational peer given geographic and demographic overlap.
- Allerød Kommune: Small North Zealand municipality participating in the same six-municipality pest control joint procurement and offering comparable citizen-service and recreation portfolio under the same statutory framework.
- Hillerød Kommune: Adjacent North Zealand municipality sharing the joint Rentokil Initial pest-control procurement and overlapping demographic profile. Comparable scale of services and jointly procured contracts make it the most direct operational peer.
- Halsnæs Kommune: North Zealand municipality co-procuring pest control with Fredensborg. Similar rural-suburban population base and full-service municipal mandate, making it a directly comparable operating peer.
Others
- Nordsjællands Park og Vej (NSPV): Joint park and road maintenance entity serving multiple North Zealand municipalities including Fredensborg. Implementation partner for oak processionary moth monitoring and environmental surveillance; relevant as outsourced service peer rather than a competing municipality.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Fredensborg Kommune social profiles
Digital presenceFredensborg Kommune compliance and trust
Trust signalCompliance3 records
Fredensborg Kommune financial estimates
Financial estimateRevenue estimate
Valuation estimate
Fredensborg Kommune leadership team
Management profileNumber of profiles
Profiles10 records
Fredensborg Kommune subsidiaries and ownership
Company hierarchySubsidiaries2 records
Fredensborg Kommune funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Fredensborg Kommune M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Fredensborg Kommune
What does Fredensborg Kommune do?
Fredensborg Kommune is a Danish municipal government entity that delivers statutory public services to approximately 40,000-50,000 residents across four cities (Fredensborg, Kokkedal, Humlebæk, Nivå). Core offerings include citizen administration (Borgerservice), social welfare, home care for elderly and disabled residents, childcare and youth services, waste and pest control, urban planning, business licensing, and recreational facility management. Services are delivered through the fredensborg.dk digital portal, an AI chatbot, mobile applications, physical citizen service centers, and field services including home care delivered by 220 staff.
Is Fredensborg Kommune a public or private company?
Fredensborg Kommune is a public company. It is classified as state government owned and is currently operating.
When was Fredensborg Kommune founded?
Fredensborg Kommune was founded in -1. It employs 1 to 10 people.
Where is Fredensborg Kommune based?
Fredensborg Kommune is headquartered in Kokkedal, Denmark, in the Europe region.
How does Fredensborg Kommune make money?
Three revenue lines are on record. Municipal Tax Revenue is the primary driver. The others are property Taxes (Ejendomsbidrag) and facility Rental Fees.
Who are Fredensborg Kommune's main competitors?
Broad incumbents on record are Københavns Kommune, Aarhus Kommune, Odense Kommune and Gentofte Kommune. Direct peers are Rudersdal Kommune, Helsingør Kommune, Allerød Kommune, Hillerød Kommune and Halsnæs Kommune. Nordsjællands Park og Vej (NSPV) is listed as an others.
Does Fredensborg Kommune have an API?
No public API is recorded for Fredensborg Kommune.
What industry is Fredensborg Kommune in?
Fredensborg Kommune's product category is Municipal Public Administration. Its primary akta.pro industry code is BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs), with a secondary code of BPAIANAA, Public & Affordable Housing Programs (Subsidies, Vouchers, Public Housing). Its NAICS code is 624 and its SIC code is 8300.