Twn Beratungsges. Mbh

What Twn Beratungsges. Mbh does

TWN Beratungsgesellschaft mbH (operating as TWN Business IT) is a privately held German managed IT services provider headquartered in Hanau, established in 1994 as a sole proprietorship and reorganized as a GmbH in 2004. The company delivers a full-service IT partner role spanning consulting, implementation, and ongoing operations (described internally as 'Berater, Realisierer und Betreiber') to small and medium-sized enterprises. Core offerings include Business IT (rightsourcing, service desk, rightsizing), Cyber Security (network protection, firewall, VPN, backup/restore, malware and spam protection), New Work (home-office enablement), Software Services, Hardware Services (workstations, servers, IT infrastructure), and Cloud Services including private cloud. Solutions are delivered through remote support via pcvisit.com-based infrastructure, on-site service, and VPN-enabled decentralized project execution.

The customer base is concentrated in the Hanau region within roughly a 50km radius, with selective nationwide delivery of IT security projects. TWN has developed vertical specializations in medical practices (Practice Management Systems, Telematics Infrastructure / KIM / eAU integration, and German healthcare compliance), architectural and engineering firms (AutoCAD, ArchiCAD, MicroStation, BIM servers, plotter integration, large-volume NAS and backup), and, since 2015, industrial customers (IoT, Industry 4.0, machine integration, OT/business network separation). Revenue is generated through recurring managed services contracts, one-time hardware resale (Lenovo, HPE, Fujitsu, Microsoft Surface, Apple), software licensing (Microsoft, Sophos, Veeam, Arcserve, VMware), and project work. The company is founder-controlled, managed by Thomas Wendt, with no disclosed external investment and a headcount of 1-10 employees.

The go-to-market is sales-led and relationship-driven, relying on the company website, direct phone (+49 6181 180 180), and email ([email protected]) for customer acquisition. Vendor partnerships with Sophos, HPE, Fujitsu, Microsoft, Veeam, Arcserve, Reddoxx, and VMware underpin the technology stack. Strategic technology differentiators are described as remote-maintenance infrastructure, service desk support with guaranteed response times, and integrated network security combining backup, VPN, separated WLAN, firewalls, and email filtering.

Name

Twn Beratungsges. Mbh

Legal name

TWN Beratungsgesellschaft mbH

Website

https://twn.de

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

TWN Beratungsgesellschaft mbH is a Hanau-based German managed IT services provider serving SMEs since 1994 with consulting, infrastructure, cybersecurity, cloud, hardware, and software solutions across medical, architecture, and industrial verticals.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design Services (541512), Computer Facilities Management Services (541513), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

akta.pro secondary industries

IT Service Desk & End-User Support (L1/L2) (BPAAACAA), Identity & Access Management (IAM) Managed Services (BPAEADAE), ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK)

Keywords

• Managed IT services
• IT infrastructure consulting
• Network security solutions
• Cloud migration services
• SME IT support

Headquarters

HQ city

Hanau

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. IT Consulting and Managed Services: Ongoing IT support, monitoring, maintenance, and management services for business IT infrastructure including Service Desk, Rightsourcing, and Rightsizing offerings
2. Hardware Sales: Sale and deployment of workstations, servers, networking equipment from preferred vendors including Lenovo, HPE, Fujitsu, Microsoft Surface, Apple, and networking components
3. Software and Licensing: Sale and configuration of software solutions including Microsoft products, Sophos security, backup solutions (Arcserve, Veeam), virtualization (VMware), and industry-specific software
4. Rightsourcing Services: Cooperation model providing IT support to supplement internal customer IT resources, reducing personnel gaps during vacation or illness while keeping costs calculable

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

TWN Beratungsgesellschaft mbH provides managed IT services for small and medium-sized enterprises, covering the full lifecycle of business IT infrastructure — consulting, implementation, and ongoing operation (Berater, Realisierer und Betreiber). Core offerings include Business IT management (rightsourcing, service desk, rightsizing), cyber security with network protection, cloud services including private cloud, hardware procurement and configuration, software implementation for industry-specific needs, and home office integration. Service is delivered primarily within a 50km radius of Hanau, Germany, with national reach for specialized IT security projects.

Product overview

TWN Business IT is a managed IT services provider offering a comprehensive portfolio of interconnected IT services. The core offerings include Business IT (rightsourcing, service desk, rightsizing), Cyber Security (network security with firewall/VPN/malware protection), New Work (home office solutions), Software Services, Hardware Services (IT infrastructure, workstations, servers), and Cloud Services (private cloud). These services are complemented by industry-specific solutions for Medicine, Architecture, and Industry sectors. TWN operates as a full-service IT partner providing consulting, implementation, and ongoing operation - all integrated through their service desk and continuous monitoring capabilities.

Differentiator

Problem solved

Functional benefit

Products and services

• Business IT Core managed IT services covering planning, implementation, and ongoing operation of business IT infrastructure, including rightsourcing, service desk, and rightsizing offerings for SME customers.
• Cyber Security IT security services including intelligent protection mechanisms and continuous monitoring to identify vulnerabilities and attacks, primarily delivered using Sophos products.
• New Work Services enabling modern collaborative work environments with flexible team structures and remote work capabilities for SME customers.
• Software Services IT infrastructure services with operating systems, communication solutions, and security components, supporting Sophos, Arcserve, Veeam, Tobit, Microsoft, Reddoxx, and VMware products.
• Hardware Services Hardware procurement, configuration, and support from established manufacturers including Lenovo, HPE (Proliant servers), Fujitsu (Primergy), Microsoft Surface, and Apple, with 5-year warranty contracts.
• Cloud Services Cloud computing solutions for rapid IT project implementation without large initial investment, including planning, migration, and Private Cloud implementation in specialized data centers or on-premises.
• Medical Practice IT Solutions (Medizin) IT services for medical practices including PVS integration (MEDICAL OFFICE, Medistar, DAMPSOFT, Albis, M1, Z1, Consys), TI infrastructure (Konnektor, KIM, eAU), server mirroring, VPN, and secure telematics connectivity compliant with KBV IT security guidelines.
• Architecture Firm IT Solutions (Architektur) IT services for architecture firms including CAD software optimization (AutoCAD, ArchiCAD, Microstation), plotter integration, BIM servers, NAS platforms, and secure remote access for large image data volumes.
• Industrial IT Solutions (Industrie) IT services for industrial customers including machine integration, network separation, server infrastructure, secure cloud connectivity, and IoT/Industry 4.0 solutions since 2015.

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core and standard.

• SophoscoreTechnology or IntegrationPreferred security technology partner providing firewall, VPN, spam protection, and malware protection solutions. TWN offers Sophos downloads and implements Sophos security products for network security across customer environments.
• HPE (Hewlett Packard Enterprise)coreTechnology or IntegrationPreferred hardware vendor for servers (Proliant) and network switches (Aruba). HPE servers come with 5-year warranty contracts covering standard depreciation and leasing periods for maximum investment protection.
• FujitsucoreTechnology or IntegrationPreferred server vendor (Primergy series) alongside HPE. Fujitsu servers are configured to customer needs with 5-year warranty contracts for reliable hardware performance.
• LenovostandardTechnology or IntegrationPreferred manufacturer for workstations and business PCs. Also provides tablets and notebooks as part of hardware offerings for business customers.
• MicrosoftcoreTechnology or IntegrationTechnology partner for operating systems, productivity software, SharePoint implementations, and Surface devices. TWN implements Microsoft Hyper-V virtualization alongside VMware.
• VeeamstandardTechnology or IntegrationBackup software partner providing data backup and recovery solutions integrated into customer IT infrastructure.
• ArcservestandardTechnology or IntegrationBackup software partner for enterprise backup solutions and data protection strategies.
• ReddoxxstandardTechnology or IntegrationEmail security and management solutions partner for spam protection and email management.
• VMwarestandardTechnology or IntegrationVirtualization platform partner (vSphere) for server virtualization alongside Microsoft Hyper-V options.
• bitplex GmbHstandardTechnology or IntegrationExternal hosting provider for TWN's website hosting. Located in Overath, Germany.
• MEDICAL OFFICEstandardTechnology or IntegrationMedical Practice Management System (PVS) supported in healthcare IT implementations.
• MedistarstandardTechnology or IntegrationMedical Practice Management System (PVS) vendor supported for medical sector customer implementations.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Medatixx GmbH & Co. KG: Germany-specialist provider of practice management software and IT services for medical practices, including PVS hosting, TI connectivity, and KIM services. Direct overlap with TWN's medical vertical - both implement and operate the same PVS platforms (MEDICAL OFFICE, Medistar, etc.) and TI Konnektor infrastructure for Arztpraxen.
• ACP Group: German-Austrian managed-services, software, and hardware reseller serving SMEs with end-to-end IT outsourcing. Comparable to TWN through shared service portfolio (managed services, hardware, cloud, security) and SME-focused customer profile in Germany.
• All for One Group SE: German IT consulting and managed-services firm specializing in ERP (SAP), CRM, and managed cloud for SMEs and mid-market. Overlaps with TWN through its full-service IT outsourcing and managed-service offerings for small and mid-sized German businesses.
• SVA System Vertrieb Alexander GmbH: German IT service provider delivering managed services, infrastructure, and cybersecurity to enterprise and mid-market customers. Comparable to TWN through shared managed-service delivery model and Germany-centered customer base, though operating at much larger scale.

Broad incumbents

• Computacenter plc: UK-headquartered, with deep operations across Germany, Computacenter is a leading provider of managed IT services, workplace, and security solutions. Comparable to TWN through managed-service desk, IT outsourcing, and infrastructure delivery for German enterprises and SMEs, but as a multinational incumbent.
• Bechtle AG: One of Europe's largest IT systems houses with full managed-service, hardware, software, and cloud portfolios for mid-market and enterprise clients. Overlaps with TWN across managed services, hardware resale (Lenovo, HPE, Microsoft), and multi-vendor infrastructure delivery, but at vastly greater scale.
• CompuGroup Medical SE & Co. KGaA: Leading European provider of medical practice management software and telematics infrastructure, with a direct footprint in the German PVS and TI markets that TWN integrates via MEDICAL OFFICE, Medistar, and KIM. Relevant adjacent competitor shaping TWN's medical-practice customer environment.
• DATEV eG: German cooperative IT provider for tax advisors, auditors, legal and medical practices, supplying software and infrastructure for compliance-heavy workflows. Comparable to TWN through German regulated-vertical IT delivery, particularly medical-practice IT service infrastructure.
• CANCOM SE: Germany- and Austria-focused hybrid IT and cloud services provider serving SMEs and mid-market with managed services, cloud, and security. Directly comparable to TWN's cloud, cybersecurity, and managed IT portfolio, especially in the German Mittelstand segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/twn-beratungsgesellschaft-mbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Twn Beratungsges. Mbh