CITY OF NEW BUFFALO
The City of New Buffalo is a municipal government in New Buffalo, Michigan that administers public safety, zoning, permitting, utilities, parks, harbor, and parking services to its residents, property owners, businesses, and seasonal visitors via an official ProudCity-powered website with integrated BSA Online payment processing.
- Company typePrivate
- Founded-
- HeadquartersNew Buffalo, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What CITY OF NEW BUFFALO does
The City of New Buffalo is a municipal government entity in New Buffalo, Michigan, operating as a public administrative body under the authority of the State of Michigan. It administers essential local government services — public safety, zoning and planning, property tax administration, permitting and licensing, parking enforcement, parks and harbor management, brush and leaf pickup, and public works — to its residents, property owners, local businesses, and seasonal visitors. The City brands itself as the 'Gateway of Michigan' and manages seasonal tourism infrastructure around Lake Michigan beaches.
The City's digital infrastructure is centered on an official municipal website built on the ProudCity civic engagement platform, which provides a content management system, document library, public meetings calendar, and news publishing. Online resident transactions are enabled through two third-party integrations: BSA Online for utility bill payments and property records access, and pay.govpros.us for delinquent property tax payments. The website also supports email newsletter subscriptions, social sharing, and a feedback portal for community engagement. Distribution of services combines this 24/7 digital self-service channel with in-person municipal office services and physical public facilities (parks, harbor, parking enforcement).
As a municipal entity, the City is not a revenue-generating business; it is funded through local property taxes, utility fees, parking and permit fees, intergovernmental transfers, and state-shared revenues. It is governed by an elected City Council with no private equity, venture capital, or parent-company ownership. Recent operational activity includes a Comprehensive Asset Management Plan & Capital Improvement Plan developed with engineering partner ABONMARCHE, active RFP issuance, seasonal programming partnerships (Exit One Events), and seasonal staffing expansion (Parking Enforcement Officer recruitment).
CITY OF NEW BUFFALO firmographics
Firmographics- Name
- CITY OF NEW BUFFALO
- Legal name
- City of New Buffalo
- Website
- https://cityofnewbuffalo.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The City of New Buffalo is a municipal government in New Buffalo, Michigan that administers public safety, zoning, permitting, utilities, parks, harbor, and parking services to its residents, property owners, businesses, and seasonal visitors via an official ProudCity-powered website with integrated BSA Online payment processing.
- Ownership category
- akta.pro rank
CITY OF NEW BUFFALO industry classification
Industry- Product category
- Municipal Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925)
- akta.pro primary industry
- Mayor/City Manager & General Administration (BPAIACAA)
- akta.pro secondary industries
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Economic Development & Business Licensing (Local) (BPAIACAN)
Keywords
Where CITY OF NEW BUFFALO is headquartered
LocationHeadquarters
- HQ city
- New Buffalo
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CITY OF NEW BUFFALO business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Others
Distribution channels3 records
Marketing channels5 records
CITY OF NEW BUFFALO product offering
Product offeringCore offering
The City of New Buffalo is a municipal government entity that administers local public services including public safety, zoning and planning, property records access, property tax collection, parking enforcement, parks and harbor management, brush and leaf pickup, and community engagement. It delivers these services through an official municipal website portal that integrates online bill payment, property records lookup, document downloads, public meeting calendars, and news publishing for residents, property owners, visitors, and local businesses. The city also supports seasonal tourism-related services tied to Lake Michigan recreation.
Product overview
City of New Buffalo operates a municipal government services portal that serves as the primary digital interface for residents. The core platform provides access to city government information, services, and online transactions. The offering consists of a central website with integrated modules for online bill payment (via BSA Online), property records access, document library, news and events publishing, and public meetings scheduling. The site also connects to external payment services for delinquent property taxes.
Differentiator
Problem solved
Functional benefit
Companies that use CITY OF NEW BUFFALO
Customer profileSegments3 records
Ideal customer profiles3 records
CITY OF NEW BUFFALO technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
CITY OF NEW BUFFALO partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- BSA Online (Bsaonline.com)coreThird-party online payment and property records platform enabling residents to pay bills online and access municipal property records through the city's website integration.
- ABONMARCHEminorEngineering and consulting firm engaged to develop the Comprehensive Asset Management Plan & Capital Improvement Plan for municipal public works infrastructure.
- ProudCitycoreMunicipal website platform provider powering the City of New Buffalo's official website with content management and civic engagement tools.
- Exit One EventsminorEvent management partner organizing seasonal recreational activities and community events for residents and visitors during the summer season.
Recent moves5 records
Expansion highlights3 records
CITY OF NEW BUFFALO competitors and assessment
Company assessmentOthers
- Granicus: Enabling technology peer: GovTech vendor offering communications, records management, and digital service platforms to similar small/mid U.S. municipal governments — closely adjacent in capability to the ProudCity stack New Buffalo uses.
- ProudCity: Enabling technology peer: the civic website/CMS vendor that powers City of New Buffalo's official portal, comparable to other GovTech platforms that small U.S. municipalities use to deliver digital municipal services.
Direct peers
- City of Saugatuck, Michigan: Direct peer: small Lake Michigan Michigan tourism city offering the same core municipal services (zoning, planning, tax collection, parks/harbor) with a similar seasonal resident/visitor mix.
- City of South Haven, Michigan: Direct peer: Lake Michigan Michigan beach town of comparable scale, with overlapping services such as marinas/harbor, seasonal parking, beach operations, and similar zoning/DDA governance structure.
- City of Saint Joseph, Michigan: Direct peer: nearby Berrien County coastal city on Lake Michigan with the same tourism-driven municipal service mix (parks/beaches, parking, DDA, planning commission) and small public-sector headcount.
- City of Traverse City, Michigan: Direct peer: Michigan tourism gateway city on Lake Michigan offering the same municipal service portfolio (planning, zoning, parks/harbor, tax, parking) and similarly branded as a regional tourist anchor.
- City of Holland, Michigan: Direct peer: comparable-scale Michigan municipal government operating similar functional portfolios (zoning, planning, DDA, parks, public works) using analogous civic technology platforms.
- City of Grand Haven, Michigan: Direct peer: another small Lake Michigan Michigan municipality offering comparable municipal services (zoning, parks/harbor, parking enforcement, tax administration) to a similar mix of year-round residents and seasonal visitors.
Regional players
- City of Benton Harbor, Michigan: Regional peer: neighboring Berrien County Michigan city operating municipal government services (zoning, planning, parks, water, tax) in the same southwestern Michigan market.
- Charter Township of Chikaming: Regional peer: immediately adjacent local government providing overlapping municipal functions (zoning, parks, public works) to a coastal community with comparable scale and demographics.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
CITY OF NEW BUFFALO social profiles
Digital presenceCITY OF NEW BUFFALO financial estimates
Financial estimateRevenue estimate
Valuation estimate
CITY OF NEW BUFFALO leadership team
Management profileNumber of profiles
CITY OF NEW BUFFALO funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CITY OF NEW BUFFALO M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CITY OF NEW BUFFALO
What does CITY OF NEW BUFFALO do?
The City of New Buffalo is a municipal government entity that administers local public services including public safety, zoning and planning, property records access, property tax collection, parking enforcement, parks and harbor management, brush and leaf pickup, and community engagement. It delivers these services through an official municipal website portal that integrates online bill payment, property records lookup, document downloads, public meeting calendars, and news publishing for residents, property owners, visitors, and local businesses. The city also supports seasonal tourism-related services tied to Lake Michigan recreation.
Is CITY OF NEW BUFFALO a public or private company?
CITY OF NEW BUFFALO is a private company. It is classified as state government owned and is currently operating.
When was CITY OF NEW BUFFALO founded?
CITY OF NEW BUFFALO was founded in -1. It employs 11 to 50 people.
Where is CITY OF NEW BUFFALO based?
CITY OF NEW BUFFALO is headquartered in New Buffalo, United States, in the North America region.
Who are CITY OF NEW BUFFALO's main competitors?
Others on record are Granicus and ProudCity. Direct peers are City of Saugatuck, Michigan, City of South Haven, Michigan, City of Saint Joseph, Michigan, City of Traverse City, Michigan, City of Holland, Michigan and City of Grand Haven, Michigan. Regional players are City of Benton Harbor, Michigan and Charter Township of Chikaming.
Does CITY OF NEW BUFFALO have an API?
No public API is recorded for CITY OF NEW BUFFALO.
What industry is CITY OF NEW BUFFALO in?
CITY OF NEW BUFFALO's product category is Municipal Government Services. Its primary akta.pro industry code is BPAIACAA, Mayor/City Manager & General Administration, with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 925.