What ProudCity does

ProudCity is a US-based software company that provides an integrated digital-government platform to cities, towns, counties, and special districts. Founded in 2016 and headquartered in the San Francisco Bay Area, the company sells modular subscriptions for websites, meeting and agenda publishing, PDF document management, online forms, payments, notifications, disaster-recovery websites, and content management. The platform is purpose-built on open-source technologies — WordPress, Google Cloud, Kubernetes, Docker, Elasticsearch, Auth0, and PHP/MySQL — distributed under GNU AGPLv3, which is positioned as a no-vendor-lock-in alternative in government procurement.

The product suite is composed of a core website builder (ProudCity Web) plus add-on modules including Meetings, Documents, Forms, Payments, Notifications, Recovers, Search, Service Center, CMS, Care, Safe, Cloud, and a Marketplace of third-party integrations (Auth0, Stripe, Google Analytics, MailChimp/Constant Contact, YouTube, SoundCloud). ProudCity generates revenue through per-resident monthly subscriptions (Standard at $0.01/resident/month with a $250/month floor), enterprise contracts, and one-time onboarding fees ($0.20/resident, $4,000 minimum). The company serves dozens of municipalities across 14+ US states and has been named to Government Technology's GovTech 100 list every year since inception.

Go-to-market is sales-led and channel-supplemented: demos are scheduled via a direct sales team, implementation is augmented by Certified Service Partners (e.g., Department of Civic Things), and marketing relies on vertical-specific earned media (Government Technology, e.Republic, StateScoop, GCN) plus content marketing, SEO, and webinars. The company operates with a lean team of 1-10 employees, has not disclosed external funding, and maintains an active interest page signaling openness to investment or M&A discussions.

Name

ProudCity

Legal name

ProudCity Inc.

Website

https://proudcity.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

1–10 employees

Short description

ProudCity provides modular, open-source digital-government software — websites, forms, payments, meetings, and documents — to US cities, counties, and special districts on a per-resident subscription model.

Ownership category

akta.pro rank

Product category

Government Technology (Civic Engagement / Municipal Digital Services Software)

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Mobile App Development Platforms (MADP) (HDAEAKAD)

akta.pro secondary industry

Business Continuity Management (BCM) Platforms (HDABAIAD)

Keywords

• Government technology platform
• Local government websites
• Digital government services
• Municipal web solutions
• Civic engagement software

Headquarters

HQ city

Oakland

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Website Subscription (Standard): ProudCity Standard plan charges $0.01 per resident per month with a $250/month minimum. Includes custom domain, ProudCity Web, Service Center, Care, and Safe. Add-ons available for additional costs.
2. Enterprise Subscription: Enterprise tier includes ProudCity Search Plus, on-premise hosting, and single sign-on capabilities. Pricing is custom/contact-based for larger government entities.
3. Meetings Add-on: ProudCity Meetings available as upgrade for $700/year subscription or $500 onboarding fee with purchase of Standard website subscription. Stand-alone onboarding available for $2,500 without Standard subscription.
4. Search+Docs Subscription: Document search and management with tiered pricing: up to 200 documents at $100/month, up to 600 documents at $150/month, up to 1,200 documents at $300/month. 50MB file upload add-on available.
5. Onboarding Services: One-time onboarding fee calculated at $0.20 per resident with a $4,000 minimum for populations under 20,000. Includes 90-day training program with two 45-minute sessions per week.
6. Care Support: Continuous support included with Standard plan offering 24/7 ticketing, knowledge base access, and documentation. Enterprise support includes direct phone line to account representative.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels9 records

Core offering

ProudCity sells a modular, subscription-based digital government platform that enables U.S. cities, towns, counties, and special districts to launch and operate accessible, mobile-friendly websites along with integrated modules for meeting management, PDF document publishing, online forms with payment processing, email notifications, and disaster recovery websites. The platform is built on open source WordPress technology hosted on Google Cloud and includes a 90-day onboarding program that trains government staff to self-manage their digital services.

Product overview

ProudCity is a modular digital government platform consisting of a core product (ProudCity Web) plus interconnected add-on modules. The platform architecture includes ProudCity Meetings for agenda/minutes management, ProudCity Documents for PDF publishing, ProudCity Forms with drag-and-drop builder, ProudCity Payments for online transactions, ProudCity Notifications for subscription alerts, ProudCity Recovers for disaster response websites, ProudCity CMS for content management, ProudCity Search for site-wide search, ProudCity Service Center for widget-based service displays, and ProudCity Care/Safe/Cloud for support, security, and hosting. The platform is complemented by ProudCity Onboarding for guided implementation and ProudCity Marketplace for third-party integrations including Auth0, Stripe, Google Analytics, MailChimp, and YouTube.

Differentiator

Problem solved

Functional benefit

Brands

• ProudCity Recovers: A ready-made, customizable website theme used to communicate response and recovery resources and information during natural disaster events
• ProudCity Service Center
• ProudCity Notifications
• ProudCity Forms
• ProudCity Meetings
• ProudCity Documents
• ProudCity Payments
• ProudCity CMS
• ProudCity Care
• ProudCity Onboarding
• ProudCity Cloud
• ProudCity Safe

Products and services

• ProudCity Web (Standard Website Platform) ProudCity's flagship website platform for launching and managing accessible, mobile-friendly local government websites. Bundled with the Standard subscription at $0.01/resident/month ($250/month minimum) include proudcity service center, proudcity care, and proudcity safe as part of the standard plan.
• ProudCity Meetings Module for publishing and managing government meeting agendas, minutes, and videos, with YouTube and SoundCloud embedding, timestamp bookmarking, calendar export, and categorization by meeting type. Available as an add-on subscription of $700/year plus a $500 onboarding fee, or as a stand-alone $2,500 onboarding without the Standard plan.
• ProudCity Documents (Search+Docs) PDF document management module with tiered subscription pricing: up to 200 documents at $100/month, up to 600 at $150/month, and up to 1,200 at $300/month, with a 50MB file upload add-on. Provides unlimited file uploads, search, per-document web page generation, and media library organization.
• ProudCity Forms Drag-and-drop, WYSIWYG form builder for creating accessible online government forms with Section 508/ADA compliance, file upload capabilities, payment integration via Stripe, and CSV export functionality.
• ProudCity Payments Online payment processing module for government web and mobile payments with Stripe integration, supporting credit/debit card transactions including permits, tickets, fines, taxes, and event registrations. Includes recurring transaction support, refund capabilities, and PCI-compliant processing.
• ProudCity Notifications Email subscription notification system allowing community members to subscribe to page-specific updates on government websites. Integrates with MailChimp and Constant Contact for automated email delivery whenever new content is published.
• ProudCity Recovers Ready-made, customizable website theme for communicating response and recovery resources during natural disaster events. Accessible, mobile-friendly template deployed rapidly for emergency public information.
• ProudCity Onboarding One-time professional services program for implementation. Calculated at $0.20 per resident with a $4,000 minimum for populations under 20,000. Includes 90-day training with two 45-minute sessions per week, collaborative building, and digital government best practices coaching.
• ProudCity Service Center Digital services widget that displays government services either as a stand-alone mobile app or as an embedded widget on existing government websites. Bundled with the Standard subscription.
• ProudCity Search (Enterprise) Predictive, multi-site search solution offered as an Enterprise tier with custom pricing for larger government entities. Bundles on-premise hosting, single sign-on, and advanced document search capabilities.
• ProudCity Marketplace Integration marketplace providing connections to third-party applications including Auth0 (SSO), Stripe (payments), Google Analytics, Google Translate, Google Maps, Constant Contact, MailChimp, YouTube, and SoundCloud.
• ProudCity Search+Docs Search and document indexing upgrade priced on document volume tiers ($100-$300/month), with an enterprise tier available via contact for 1,200+ documents. Adds a 50MB file upload capability add-on for $100/month.

Quantifiable outcome

• Websites can be launched in 90 days through the structured onboarding program
• +3 more outcomes

Named customers10 records

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration9 records

AI capability8 records

Feature10 records

Partnerships

Twelve partnerships are on record, tiered core and supporting.

• Department of Civic ThingscoreImplementation/ SI/ Consulting PartnerStrategic implementation partner providing content design, content creation, content coaching, and ProudCity Onboarding implementation services. Particularly focuses on municipalities with staffing constraints who need additional support beyond standard onboarding.
• Auth0coreTechnology or IntegrationIdentity and authentication platform used for secure user login, single sign-on, multi-factor authentication, and user management. ProudCity leverages Auth0's security-compliant infrastructure for government login requirements.
• StripecoreTechnology or IntegrationPayment processing platform integrated into ProudCity Payments for processing credit/debit card transactions including permits, tickets, fines, taxes, and event registrations.
• Google CloudcoreTechnology or IntegrationCloud hosting infrastructure powering ProudCity's platform with Kubernetes and Docker containerization, providing scalable and reliable government website hosting.
• Let's EncryptcoreTechnology or IntegrationCertificate authority providing free SSL/TLS certificates enabling 100% HTTPS/HSTS encryption across all ProudCity-powered government websites.
• WordPresscoreTechnology or IntegrationOpen source CMS foundation for ProudCity's government platform, extended with proprietary government-specific plugins and features under GNU AGPLv3 license.
• ElasticsearchcoreTechnology or IntegrationSearch technology powering ProudCity Search and Search+Docs features with predictive, multi-site search capabilities across government websites.
• Google AnalyticssupportingTechnology or IntegrationWeb analytics integration for tracking government website traffic and usage patterns, viewable within ProudCity administrative dashboard.
• MailChimpsupportingTechnology or IntegrationEmail newsletter integration for ProudCity Notifications allowing governments to send automated updates to subscribed community members.
• Constant ContactsupportingTechnology or IntegrationAlternative email newsletter integration for ProudCity Notifications providing governments flexibility in email marketing platform choice.
• YouTubesupportingTechnology or IntegrationVideo platform integrated into ProudCity Meetings for embedding government meeting recordings with timestamp bookmarking capabilities.
• SoundCloudsupportingTechnology or IntegrationAudio embedding integration for ProudCity Meetings allowing governments to share audio recordings of meetings.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• CivicPlus: Provides websites, CMS, and citizen-engagement software exclusively for local governments, directly competing with ProudCity's core municipal website and services platform.
• Revize: Specialized vendor of local-government website and CMS solutions with citizen-engagement tools, targeting the same municipal buyers as ProudCity.
• OpenCities (OpenGov): Delivers government website/CMS and digital-service platforms for cities, competing directly with ProudCity's accessible, self-managed municipal websites.
• Vision Internet (GovPilot/Granicus): Longtime provider of local-government website design and CMS, a direct competitor for the municipal website procurement deals ProudCity pursues.
• CivicLive (West Corporation): Offers government website CMS and communication solutions for cities and public agencies, competing directly in ProudCity's core website category.

Broad incumbents

• Granicus: Large govtech provider of government websites, meeting/agenda management, and citizen communications, overlapping ProudCity's Web, Meetings, and Notifications modules at greater scale.
• OpenGov: Cloud ERP, budgeting, permitting, and citizen-services suite for state and local government, overlapping ProudCity's digital-government positioning across a broader portfolio.
• Tyler Technologies: Dominant public-sector software incumbent whose offerings include government websites and citizen engagement, competing with ProudCity as part of a much wider suite.

Emerging players

• GovPilot: Cloud platform digitizing local-government processes, forms, and permits, intersecting ProudCity's Forms and digital-services focus for municipalities.
• ClearGov: Provides local-government transparency, budgeting, and communication tools, sharing ProudCity's municipal customer base and digital-modernization thesis.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/getproudcity
• GitHubgithub.com/proudcity
• YouTubeyoutube.com/channel/UCVnqaioIx4qPbr5JWE_m1yQ
• LinkedInlinkedin.com/company/proudcity
• Facebookfacebook.com/getproudcity

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ProudCity