What MRMS does

MRMS Solutions Ltd is a privately held UK company operating from Bradford (head office), Gloucester, and Bridgend that delivers specialist drainage and utility maintenance alongside a proprietary in-house software portfolio. On the services side, MRMS provides CCTV surveys, high-pressure water jetting, vacuum tankering, CIPP trenchless repair using its Bluelight LED-cure system, interceptor cleaning, spill response, point-cloud laser scanning, and 24/7 emergency call-out for water utilities, civil engineering contractors, and commercial/industrial property operators. Select named enterprise customers include Yorkshire Water Services (three-year Reactive Tanker and On-Site Services framework), Thames Water (£1.3m Bramley Sewer Scheme), and Kier NR&N (culvert cleaning and CCTV after a Llangollen Canal breach).

The software side comprises six named platforms — Novus (intelligent asset management), Captis (project management), Salus (health and safety compliance), Curo (intelligent log book), Operis (job management for utilities/civil engineering), and Operis Tankering (launched June 2026) — plus a bespoke development service offering 25+ modules and API integrations with clients' existing systems. All products run on cloud and mobile infrastructure enabling real-time field-to-office data capture, and are positioned for utilities, drainage, and infrastructure providers needing compliance, scheduling, defect management, and commercial tracking.

The business model combines enterprise field services delivered through regional depots and framework contracts (the dominant revenue stream) with subscription-based software that can be sold either bundled with services or standalone. MRMS holds ISO 9001, ISO 45001, ISO 14001, Constructionline Gold, and SSIP accreditations, which act as procurement prequalification. The company is led by Managing Director Tom Persson (20+ years wastewater-sector experience), Director Matthew Popham, IT Director Sujon Miah, and Operations Manager Ben Harness, with a headcount in the 11–50 band and an explicitly expanding team. Sister company Maius, a multi-disciplinary civil engineering contractor, shares the Gloucester facility and supports cross-referral of regional infrastructure programmes.

Name

MRMS

Legal name

MRMS Solutions Ltd

Website

https://mrms.co.uk

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

MRMS provides specialist drainage, utility maintenance, and surveying services to UK water utilities, civil engineering contractors, and commercial/industrial clients, alongside a proprietary cloud software suite (Novus, Captis, Salus, Curo, Operis) for asset, project, and compliance management.

Ownership category

akta.pro rank

Product category

Drainage & Utility Services

NAICS

Water and Sewer Line and Related Structures Construction (23711), Surveying and Mapping (except Geophysical) Services (541370)

SIC

Refuse Systems (4953), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Municipal & Utility Specialty Vehicle MRO (Refuse Trucks, Sweepers, Bucket Trucks) (TLAKAHAF)

Keywords

• Drainage maintenance services
• Utility infrastructure services
• Asset management software
• Drainage surveying services
• Trenchless pipe repair

Headquarters

HQ city

Bradford

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Drainage & Utility Services: MRMS provides reactive and planned preventative maintenance services for drainage, sewer, and utility infrastructure. Services include CCTV surveys, high-pressure water jetting, vacuum tankering, interceptor cleaning, trenchless repair, spill response, and emergency 24/7 services. Revenue generated through service contracts and project-based work for utility companies, water authorities, and commercial/industrial clients.
2. Software Solutions (Novus, Captis, Salus, Curo, Operis): SaaS-style software platform subscriptions providing asset management, project management, health & safety compliance, and operational intelligence. Delivered as cloud-based platforms with mobile apps for field crews.
3. Surveys & Inspections: Precision surveying services including CCTV drain surveys, manhole surveys, point cloud laser scans, 3D drawings, and asset mapping. Provides data-driven insights for infrastructure planning and maintenance.
4. Bespoke Software Development: Custom software system builds and existing system integrations designed to specific business requirements. Features over 25+ modules including timesheet management, vehicle checks, asset maintenance, and health and safety reporting.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

MRMS provides drainage and utility maintenance services including CCTV surveys, high-pressure water jetting, vacuum tankering, interceptor cleaning, trenchless pipe repair, spill response, and 24/7 emergency response for water utilities, commercial/industrial operators, and civil engineering clients. Alongside its services, MRMS develops and sells its own cloud-based software platforms (Novus, Captis, Salus, Curo, Operis) for asset management, project management, health & safety compliance, log book management, and operations management, plus bespoke custom software development with API integrations.

Product overview

MRMS is a drainage, utility, and software services company operating a platform-plus-modules architecture. The software portfolio comprises six named products: Novus (intelligent asset management), Captis (project management), Salus (health & safety compliance), Curo (asset log book), Operis (operations management for utilities/tankering), and Bespoke Software (custom development with 25+ modules). These platforms share cloud and mobile infrastructure, enabling real-time data capture from field operations back to back-office teams. The software products integrate with MRMS's core drainage and utility service operations, which include CCTV surveys, high-pressure jetting, trenchless pipe repair, interceptor cleaning, and wet well/pump station maintenance across public, commercial, and industrial sectors.

Differentiator

Problem solved

Functional benefit

Brands

• Novus: Intelligent Asset Management software combining Vehicle Checks, Timesheets, Scheduling and project management tools for end-to-end project delivery.
• Captis
• Salus
• Curo
• Operis

Products and services

• Novus A complete end-to-end intelligent asset management software and mobile app that manages operational, commercial, and administrative data for both on-site operatives and back-office teams. Includes Vehicle Checks, Risk Assessments, Timesheet Management, Defect Management, Scheduling, Programme & Commercial tracking, and a Common Data Environment for BIM collaboration. Targets utilities, drainage, and infrastructure operators.
• Captis An end-to-end project-based asset management system that tracks the full lifecycle of operational, commercial, and customer delivery projects. Features Multiple Work Stream Management, Customer Appointment Hub, Regulatory Compliance tools, and a mobile app for live data capture. Designed for utility, drainage, and infrastructure project teams.
• Salus A cloud-based utilities compliance platform that streamlines health and safety and compliance tasks by collecting business-wide data in real time. Provides Health & Safety Reporting, Training Matrix, Trend Analysis, and a mobile app for field incident reporting. Targets utility, drainage, and construction firms needing health and safety compliance management.
• Curo Intelligent Log Book Software for managing the installation, maintenance, and servicing of key assets including Fire, CCTV, and Intruder alarm systems. Includes Asset Surveys, Maintenance scheduling, Detailed Reports, and a database of all assets. For facilities and security asset managers.
• Operis A cloud-based operations management platform designed for utilities, drainage, and civil engineering businesses. Provides job and workflow management, crew/plant/depot management, real-time operational visibility, and embedded commercial tracking with live WIP, TBI, and aging revenue monitoring.
• Operis Tankering A dedicated job management platform built specifically for modern tankering operations. Brings every stage of the job process into one platform—from initial call-out through invoicing—with real-time fleet visibility, automated commercial calculations, and comprehensive audit trails. Targeted at tankering operators within utilities and civil engineering.
• Bespoke Software Development Custom software development services offering features specifically developed to client requirements. Includes over 25+ modules (Timesheet Management, Vehicle Checks, Risk Assessments, Asset Maintenance, H&S Reporting, Training) and API-based integrations with existing systems. For enterprise utility and infrastructure clients with bespoke workflow needs.
• Drainage Services Comprehensive drainage maintenance and repair services including drain cleaning, high-pressure water jetting, vacuum tankering, CCTV surveys, trenchless pipe repair (CIPP lining), interceptor cleaning, and spill response. Delivered for public, commercial, and industrial clients by specialist field crews.
• Utility Services Specialist utility service provider for designing, installing, and maintaining wastewater systems, wet wells, pump stations, storm tanks, lagoons, septic tanks, and sustainable drainage schemes (SuDS). Targets water utilities, commercial/industrial operators, and civil engineering clients.
• Surveying Services Precision surveying services including CCTV drain surveys, manhole surveys, point cloud laser scans, 3D drawings, thermal heat mapping, LiDAR, and GIS flight plans for asset network documentation. Provides data-driven insights for infrastructure planning and maintenance.

Quantifiable outcome

• CIPP repairs last 50-60 years with proper maintenance
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature10 records

Partnerships

One partnership is on record.

• MaiuscoreStrategic or Co-development PartnerSister company and multi-disciplinary civil engineering contractor sharing the Gloucester facility. Enables close collaboration on regional infrastructure programmes while both businesses operate independently. MRMS provides drainage, sewer maintenance, inspection and surveying services in support of Maius civil engineering works or as standalone services.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• M Group Services: Parent group of multiple UK utility infrastructure businesses (including Cappagh Browne and Morrison Water Services). A broader incumbent in the same UK water/wastewater services space that MRMS competes in for framework contracts.
• Veolia UK: UK arm of global environmental services group operating across waste, water and recycling. Overlaps with MRMS's vacuum tankering, waste recycling, and environmental compliance work for industrial and utility clients.
• Suez Recycling and Recovery UK: UK division of global environmental services group covering waste collection, recycling, treatment and disposal. Comparable in scope (waste handling, recycling, environmental services) but at materially larger scale and broader portfolio than MRMS.

Direct peers

• Metro Rod: UK-wide drainage services franchise offering reactive and planned drain and sewer maintenance, CCTV surveys, jetting and tankering. Closely comparable to MRMS's drainage service offering and target customer set (commercial, industrial and residential).
• Morrison Water Services: UK provider of water and wastewater infrastructure services to major utilities, including drainage, pipelines and metering. Directly comparable to MRMS's core water-utility customer segment and reactive/planned maintenance scope.
• Clancy Docwra: Major UK multi-utility contractor delivering water, gas and drainage infrastructure for utilities and developers. Comparable to MRMS in serving enterprise water utility clients on planned and reactive drainage and sewer schemes.
• Cappagh Browne: UK utility infrastructure contractor providing water, wastewater and drainage services to water utilities and tier-one contractors. Highly comparable to MRMS's water-utility framework work, directional drilling and sewer construction projects.
• Lanes Group: Largest UK provider of drainage, sewer and utility maintenance services, including CCTV surveys, jetting, tankering and trenchless repair. Directly comparable to MRMS in core service lines, scale and customer base (UK water utilities, commercial and industrial clients).
• Adler & Allan: UK environmental and drainage services specialist covering interceptor cleaning, CCTV surveys, spill response and wastewater asset maintenance. Overlaps directly with MRMS's drainage, utility and commercial/industrial FOG-management services.

Emerging players

• Oneserve: UK field-service management software vendor targeting utilities, infrastructure and facilities management — closely comparable to MRMS's Novus, Captis, Salus, Curo and Operis platforms in functionality and target buyer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MRMSservices
• LinkedInlinkedin.com/company/mrms-solutions
• Instagraminstagram.com/mrmssolutions

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MRMS