What AlticeDo does

Altice Dominicana (AlticeDo) is a private telecommunications operator wholly owned by Grupo Altice, a Netherlands/Luxembourg-headquartered conglomerate listed on Euronext Amsterdam. The company entered the Dominican Republic market in November 2013 through the simultaneous acquisition of incumbent operators Orange Dominicana and Tricom, consolidating two legacy networks into a single integrated platform. It serves more than 4 million customers across mobile, fixed-line, television, and enterprise segments, employs over 2,000 direct staff and 3,000 indirect staff, and operates in excess of 500 retail and service stores across all 32 Dominican provinces, headquartered in Santo Domingo de Guzmán.

The company's core technology stack includes a 4G LTE and nationwide 5G mobile network, a fiber-optic (fibra) fixed-line network supporting speeds up to 1,000 Mbps, VoLTE / VoWiFi / ViLTE voice-and-video services, and an IPTV platform (Altice TV Pro) running on Android TV with integrations to Netflix, HBO Max, Universal+, and NBA League Pass. Proprietary consumer applications include Mi Altice (self-care mobile app), Altice Play (live TV and on-demand streaming), and Altice Music (130M+ songs, zero-rated data). For enterprise and SMB clients, Altice distributes Microsoft 365, Samsung Knox Manage, fleet management, cybersecurity, and managed cloud services under the Altice Cloud portfolio. Cumulative infrastructure investment is stated at more than 44,700 million Dominican pesos since market entry.

Altice monetizes primarily through recurring monthly subscriptions across postpaid and prepaid mobile plans, TriplePlay and DoblePlay converged bundles (internet + TV + voice), premium channel packages (HBO, ASN, Golden Premier, Universal+), and usage-based revenue from international roaming. Secondary revenue streams include interest-free device installment financing (Samsung, Motorola, Honor, Xiaomi, TCL), business-grade SD-WAN and dedicated links, premium SMS content, extended warranty (Renta Segura, Garantía Extendida), and the Fidepuntos loyalty program that can be redeemed for devices, content, or donations to JOMPEAME. GTM combines direct-to-consumer (own website, Mi Altice app, 500+ branded stores), authorized distributor and door-to-door reseller networks, and dedicated business sales teams for the PYMEs and enterprise (Negocios) segments. Strategic positioning is built on a converged-bundle value proposition, nationwide 5G/fiber leadership, and an integrated content-and-connectivity ecosystem.

Name

AlticeDo

Legal name

Altice

Website

https://altice.com.do

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Altice Dominicana is a private Dominican Republic telecommunications operator (wholly owned by Grupo Altice) serving 4M+ customers across mobile, fixed fiber internet, television, and enterprise services through 500+ retail stores, a nationwide 5G and fiber optic network, and converged TriplePlay/DoblePlay bundles with premium streaming content.

Ownership category

akta.pro rank

Product category

Telecommunications Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711), Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers (516210)

SIC

Radiotelephone Communications (4812), Cable & Other Pay Television Services (4841), Telephone Communications (No Radiotelephone) (4813)

akta.pro primary industry

Consumer Mobile Network Operators (Retail MNOs) (HDAIAAAA)

akta.pro secondary industry

Virtual MVPDs (Live TV Streaming Bundles) (MPABAHAE)

Keywords

• Telecommunications services
• Mobile network operator
• Broadband internet
• Pay television
• Fixed line telephony

Headquarters

HQ city

Santo Domingo De Guzmán

HQ country

Dominican Republic

HQ region

Latin America

Offices23 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Mobile Services (Pospago/Prepago): Recurring subscription revenue from postpaid (monthly plan billing) and prepaid (airtime recharges and data top-ups/paqueticos) mobile services. Postpaid plans include voice minutes, data, and bundled features; prepaid users purchase airtime credits and data packages as needed.
2. Fixed/Bundled Services (Internet, TV, Voice): Monthly subscription revenue from TriplePlay (Internet + TV + Digital Voice), DoblePlay (two-service combos), and standalone home internet (fiber and wireless) and television plans.
3. Todo Altice Bundles: Converged family plans combining mobile lines with home fiber/TV services under a single account, generating multi-line recurring revenue with discounts for bundling.
4. Equipment Sales and Financing (Cuotas): One-time sales of mobile devices (Samsung, Motorola, Honor, Xiaomi, TCL) and fixed equipment (MiFi, Flybox) with installment payment options (cuotas sin intereses). Revenue recognized upfront for device purchases.
5. Premium Content Subscriptions: Revenue from premium TV channel packages (HBO, Universal+, ASN, Golden Premier, Adult channels) and streaming add-ons billed as monthly subscriptions on top of base TV plans.
6. Roaming Services: Revenue from international roaming charges for voice, SMS, and data usage outside the Dominican Republic. Also includes roaming packages (Paqueticos GO/GO Plus) for travel to USA and +80 international destinations.
7. Business/Enterprise Services (PYMEs/Negocios): Tailored mobile and fixed plans for small-to-medium businesses and large enterprises, including fleet management, cloud services (Microsoft 365, Samsung Knox), cybersecurity, and managed services.
8. SMS Premium Services: Revenue from premium SMS services including on-demand and subscription-based content (sports, games, entertainment, health) billed per message or recurring subscription.
9. Value-Added Services: Fees for optional services including equipment insurance (Renta Segura), extended warranties (Garantía Extendida), universal assistance, guaranteed recharge, and maintenance services.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels9 records

Core offering

AlticeDo is a Dominican Republic telecommunications operator that sells mobile (prepaid and postpaid), fiber-optic home internet up to 1,000 Mbps, pay TV through its Altice TV Pro IPTV platform, on-demand streaming via Altice Play, and fixed-line voice services. Customers acquire these offerings either à la carte or as converged bundles branded TriplePlay and DoblePlay. The company distributes these services through more than 500 retail stores across all 32 Dominican provinces, supported by a nationwide 5G mobile network and Grupo Altice's content and procurement scale.

Differentiator

Problem solved

Functional benefit

Brands

• Altice TV Pro: Android TV-based entertainment platform with streaming apps, linear channels, and recording capabilities
• Altice Play
• Altice Music
• Mi Altice
• TriplePlay
• DoblePlay

Products and services

• Mobile services (prepaid and postpaid)

Quantifiable outcome

• 5G network covers all 32 provinces of the Dominican Republic with speeds up to 10 times higher than 4G LTE.
• +5 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Feature9 records

Partnerships

13 partnerships are on record, tiered core and minor.

• Grupo MedranocoreStrategic or Co-development Partner · 1 January 2026Altice partnered with Grupo Medrano as the official sponsor of the Carnaval de La Vega 2026, continuing a collaboration that began in 2004. This partnership supports Dominican cultural traditions by backing one of the most emblematic carnival celebrations in the country, reinforcing cultural identity and national heritage.
• JOMPEAMEcoreStrategic or Co-development PartnerAltice partners with JOMPEAME to enable customers to donate their Fidepuntos loyalty points to support Dominican families in need. This creates a solidarity community where Altice clients can convert accumulated points into social impact.
• Instituto Politécnico Loyola (IPL)coreStrategic or Co-development PartnerPartnership with IPL includes installation of a telepresence room (2024) promoting digital education equity in San Cristóbal, and integration of 12 technical students (networking, electronics, IT, software development) as interns in Altice's operations.
• Universidad Autónoma de Santo Domingo (UASD)coreStrategic or Co-development PartnerAltice partnered with UASD to equip the new Constanza campus with a smart classroom featuring 50 Mbps symmetric fiber internet, fiber optic network, digital screen, and sound equipment. Also donated 20 tablets with coordination of device manufacturer TCL. The partnership benefits 1,020 students and includes internship opportunities.
• Fundación Solidaridad Calasancia (SOLCA)minorStrategic or Co-development PartnerAltice has provided internet connectivity at SOLCA's facilities in La Puya de Arroyo Hondo since 2018, supporting educational and community programs for children and youth in vulnerable conditions, enabling digital education access.
• HBO (Warner Bros. Discovery)coreTechnology or IntegrationAltice distributes HBO premium channel packages (HBO, HBO2, HBO Plus, HBO Family, HBO Signature, HBO Xtreme, HBO Pop, HBO Mundi) and HBO Max streaming platform as add-ons to home TV plans. HBO Max content is also available via Altice TV Pro Android platform.
• Universal+ (NBCUniversal)coreTechnology or IntegrationAltice distributes Universal+ premium channel packages (Universal Premier, Universal Cinema, Universal Comedy, Universal Crime, Universal Reality) as add-ons to home TV plans.
• NBA League PasscoreTechnology or IntegrationAltice distributes NBA League Pass sports streaming as a subscription included in TriplePlay plans and available as add-on for mobile and home internet plans, providing full-season and individual game access.
• SamsungcoreChannel Partner/ Reseller/ DistributorSamsung is a key device brand sold through Altice's retail and online stores, with a wide range of 5G smartphones (Galaxy S and A series, Galaxy Z Fold/Flip). TCL is another device partner for fixed equipment donations.
• MotorolacoreChannel Partner/ Reseller/ DistributorMotorola devices (including 5G smartphones like Motorola G56) are sold through Altice's retail and online store channels.
• MicrosoftcoreTechnology or IntegrationAltice distributes Microsoft 365 products (Office 365 E1/E3/E5, Microsoft 365 A1/E1/E2/E3/E5/Business Basic/Business Standard/Business Premium) to PYMEs and enterprise clients as part of Altice Cloud managed services. Includes Samsung Knox Manage for mobile device management.
• Ágora MallminorStrategic or Co-development PartnerAltice placed 2 additional RAEE (electronic waste) collection containers at Ágora Mall (levels 2 and 1M) in 2025 as part of its electronic waste recycling program expansion.
• TCLminorChannel Partner/ Reseller/ DistributorTCL partnered with Altice to donate 20 tablets to UASD Constanza as part of the smart classroom initiative, complementing Altice's connectivity contribution.

Scale indicators14 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Telefónica (Movistar): Global telecommunications group with significant Latin American heritage (Movistar brand). Comparable as a large-scale telco that has historically competed in converged mobile/broadband/TV bundles across LatAm and shaped the strategic playbook for ARPU-led growth.
• América Móvil: Parent of Claro, one of the largest telecom groups in the world with operations across 20+ countries. Comparable as the dominant scaled incumbent in mobile and fixed that sets the competitive ceiling on AlticeDo's pricing, capex, and market share in the DR.
• Liberty Latin America: Cable, broadband, and mobile operator across the Caribbean and Latin America (including Cable & Wireless and Flow brands). Comparable as a regional converged telco/cable platform that competes in adjacent Caribbean/LatAm markets and pursues similar bundle strategies.
• Millicom International Cellular (Tigo): Telecom and media operator focused on Latin America and Africa under the Tigo brand, offering mobile, broadband, cable, and content. Comparable as a publicly listed emerging-markets converged telco with similar ARPU/monetization dynamics in the region.

Regional players

• Digicel: Mobile operator across the Caribbean and Central America. Comparable as a regional mobile carrier operating in neighboring Caribbean markets with overlapping customer demographics and competitive dynamics, though not directly competing in the DR.

Direct peers

• Claro República Dominicana: Mobile and fixed telecommunications operator in the Dominican Republic owned by América Móvil. Directly competes with AlticeDo across consumer mobile, broadband, pay-TV, and enterprise segments in the same geography with a comparable bundled offering.
• Viva República Dominicana: Third mobile network operator in the Dominican Republic providing consumer mobile and home services. Competes head-to-head with AlticeDo on mobile plans, port-in offers, and prepaid/postpaid pricing in the same market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/alticedominicana

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about AlticeDo