Mapfre Bhd Seguros

What Mapfre Bhd Seguros does

MAPFRE BHD Seguros (legal name MAPFRE BHD Compañía de Seguros, S.A.) is a Dominican Republic insurance company incorporated on January 1, 2007, as a joint venture between Centro Financiero BHD León and Spain's Grupo MAPFRE. It operates as a composite insurer offering both personal lines (auto, life, home, health, personal accident, and travel) and commercial lines (property, liability, transportation, technical, surety, group life/health, and credit insurance), distributed through a nationwide branch network, the SI24 call center, the MI MAPFRE self-service platform, and an intermediated broker channel using the Oficina Virtual Intermediarios portal. The company holds roughly 15% of the Dominican Republic insurance market, ranking third by premiums, and is the only insurer in the country with a Fitch AAA (dom) financial strength rating (six consecutive years) and an AENOR/ISO 22301 Business Continuity certification.

Revenue is generated primarily through recurring insurance premiums across personal and commercial lines, supplemented by reinsurance arrangements and health insurance administration via its MAPFRE Salud ARS subsidiary. Pricing is quote-based across product tiers (e.g., the seven-tier Trébol auto family and Platinum/Gold/Silver travel tiers with national plans starting at US$25), with annual billing as the dominant cadence; public price disclosure is limited. Distribution is multi-channel: direct sales via field offices, inside sales via the SI24 line, self-serve via MI MAPFRE and online stores (contrata.mapfrebhd.com.do and salesportal.mawdy.com), and reseller/agent channels.

The company is headquartered at Av. Abraham Lincoln No. 952, Piantini, Santo Domingo, with regional presence in Santiago, La Vega, La Romana, Moca, Punta Cana, and San Cristóbal, and is led by CEO Andrés Mejía (effective January 1, 2024). Within Grupo MAPFRE's global footprint, MAPFRE BHD functions as the Dominican Republic platform for personal and commercial P&C, life, and health distribution, with parent-level reinsurance, brand, and rating support underpinning its competitive position.

Name

Mapfre Bhd Seguros

Legal name

MAPFRE BHD Compañía de Seguros, S. A.

Website

https://mapfrebhd.com.do

Company type

Private

Founded year

2007

Operating status

Operating

Short description

MAPFRE BHD Seguros is a Dominican Republic composite insurer offering personal and commercial lines — auto, life, home, health, travel, property, liability, and surety — through a nationwide branch network, call center, and MI MAPFRE digital platform, serving individual and enterprise customers as a joint venture of Grupo MAPFRE and BHD León.

Ownership category

akta.pro rank

Headquarters

HQ city

Santo Domingo

HQ country

Dominican Republic

HQ region

Latin America

Offices7 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Operations, Personnel, Marketing or Sales, Infrastructure, Technology or R&D

Revenue model

1. Insurance Premiums - Personal Lines: Collection of insurance premiums from personal lines including auto, life, health, home, travel, and accident insurance policies. Revenue is generated through periodic premium payments from individual policyholders.
2. Insurance Premiums - Commercial Lines: Collection of insurance premiums from commercial/enterprise lines including property, liability, transportation, technical, surety bonds, and group life/health insurance for businesses.
3. Reinsurance Ceded Premiums: The company operates with a reinsurance program with low exposures to events and catastrophes, providing adequate risk coverage as noted by Fitch Ratings.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

MAPFRE BHD Seguros is a Dominican Republic insurance company that underwrites and distributes personal and commercial insurance products including automobile, life, home, health, personal accident, travel, property, liability, transportation, technical, surety and credit insurance. The company operates through a nationwide branch network, a call center (SI24), an intermediary/agent network, and digital self-service platforms (MI MAPFRE).

Product overview

MAPFRE BHD Seguros operates as a comprehensive insurance company offering both individual and commercial insurance products. The portfolio is organized into distinct lines: automobile insurance (with Trébol product family spanning from basic Econo Trébol to premium Trébol Plus Más, including women-specific Trébol Mujer), life insurance (including flexible protection, multi-protection, funeral assistance, and group life/credit life), home insurance (multirisk coverage for residences and condominiums), health insurance (international health and critical illness Dx7), personal accident insurance (family and professional plans), travel insurance (Platinum/Gold/Silver tiers plus Business/Student/EuroSchengen/Nacional variants), property insurance (fire, business interruption, SME multirisk), liability insurance, transportation/casco insurance (aircraft, marine, cargo), miscellaneous insurance (theft, art, glass, fidelity), technical insurance (construction all-risk, equipment, machinery, electronics), and surety bonds (commercial, customs, construction). The company also offers digital self-service through MI MAPFRE platform. This multi-product architecture serves both individual consumers and enterprise clients across the Dominican Republic market.

Differentiator

Problem solved

Functional benefit

Brands

• MI MAPFRE: Digital self-service platform for customers to access policy information, file claims, and manage their insurance coverage.
• Trébol Ley
• Econo Trébol
• Trébol Clásico
• Trébol Plus
• Trébol Plus Más
• Trébol Cero
• Trébol Mujer

Products and services

• Personal Auto Insurance (Seguros de Automóvil) Comprehensive personal automobile insurance covering private vehicles with multiple coverage tiers from basic (Trébol Ley) to premium (Trébol Plus Más), including a zero-deductible plan (Trébol Cero) and a women-specific plan (Trébol Mujer) with benefits such as zero deductible on partial/total loss, theft or glass breakage, superior rental car availability, women's assistance services, reconstructive facial surgery coverage, document replacement, and female cancer coverage. Sold to individual vehicle owners across the Dominican Republic.
• Personal Life Insurance (Seguros de Vida) Individual life insurance products including Vida Protección Flexible (customizable life protection), Vida Multi-protección (multi-scenario comprehensive life coverage), and Seguro Asistencia Exequial (funeral assistance covering end-of-life services). Targeted at individuals and families seeking financial security and protection against death-related expenses.
• Home Insurance (Seguros de Hogar) Multi-risk home insurance covering residential properties (Multirriesgo Vivienda and Multirriesgo Vivienda Plus) and condominiums/shared residential buildings (Multirriesgo Condominio) against multiple perils. Sold to homeowners and condominium boards.
• Personal Health Insurance (Seguros de Salud) Personal health insurance including Seguro Salud Internacional MAPFRE BHD (international health coverage providing medical treatment domestically and abroad through the MAPFRE network) and Seguro Dx7 Enfermedades Graves (lump-sum benefit payment upon diagnosis of seven major critical illnesses). Sold to individuals seeking health and critical-illness protection.
• Personal Accident Insurance (Seguros de Accidentes Personales) Personal accident coverage including Plan Familiar (family accident plan covering all family members under a single policy) and Plan Profesional (professional plan tailored to occupational risks). Sold to families and individual professionals.
• Travel Insurance (Seguros de Viaje) Travel insurance offered in multiple tiers — Platinum (premium coverage for frequent travelers), Gold (mid-tier international travel), Silver (standard travel), Business (corporate travelers), Student (international students), EuroSchengen (Schengen visa requirements), and Nacional (domestic travel within Dominican Republic) — with national travel coverage starting from US$25.
• Commercial Auto Insurance Commercial automobile insurance for business fleets and corporate vehicles, offered in the same Trébol tiers as the personal line. Sold to corporate clients and fleet operators.
• Commercial Property Insurance (Seguros de Propiedades) Commercial property insurance for businesses covering fire and allied lines, multi-risk for SMEs (Multirriesgo Pyme and Pyme Plus), and business interruption (Interrupción de Negocios) covering loss of income during operational disruptions. Sold to SMEs and corporations.
• Civil Liability Insurance (Seguros de Responsabilidad Civil) Commercial civil liability insurance protecting businesses against third-party claims for bodily injury or property damage. Sold to corporate clients requiring liability coverage.
• Transportation and Hull Insurance (Seguros de Transporte y Cascos) Transportation and hull insurance covering aircraft (Naves Aéreas), marine vessels (Naves Marítimas), and cargo in transit (Transporte de Carga) via various transportation modes. Sold to shippers, airlines, vessel owners, and logistics operators.
• Technical Insurance (Seguros Técnicos) Technical insurance covering construction all-risk (Todo Riesgo de Construcción), contractors' equipment all-risk (Equipos de Contratistas), erection all-risk (Todo Riesgo de Montaje), electronic equipment all-risk (Equipo Electrónico), machinery breakdown (Avería de Maquinaria), and refrigerated goods (Bienes Refrigerados). Sold to construction firms, contractors, manufacturers, and operators of industrial equipment.
• Surety Bonds (Seguros de Fianzas) Surety bonds covering commercial bonds (Fianzas Comerciales — guaranteeing contractual performance), customs bonds (Fianzas Aduaneras — guaranteeing import/export duties and taxes), and construction bonds (Fianzas de Construcción — performance and payment bonds). Sold to importers, contractors, and businesses needing contract guarantees.
• Miscellaneous Commercial Insurance (Seguros Diversos) Miscellaneous commercial insurance including theft and robbery (Asalto y Atraco), fine art and valuables (Obras de Arte y Objetos Valiosos), glass and signage breakage (Rotura de Cristales y Letreros), and fidelity bonds (Fidelidad) protecting against employee dishonesty. Sold to retailers, galleries, and businesses needing specialized coverage.
• Credit Insurance (Seguro de Crédito)

Quantifiable outcome

• Six consecutive years (2018-2023) with AAA (dom) financial strength rating from Fitch Ratings
• +3 more outcomes

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Four partnerships are on record, tiered core and minor.

• AENORcoreStrategic or Co-development Partner · 1 January 2021AENOR provides Business Continuity Management System certification (ISO 22301) to MAPFRE BHD. The company has been certified since 2021 and recertified for four consecutive years, making it the only insurer in Dominican Republic with this international certification.
• UBERminorGTM or Marketing Partner · 12 July 2018Mobility partnership providing UBER ride credits (RD$500) to MAPFRE BHD auto insurance clients during emergencies such as tropical storm Beryl. Clients could access mobility assistance by calling SI24 service line.
• SOLUNIONcoreStrategic or Co-development PartnerStrategic partnership with SOLUNION, an expert in credit insurance, to launch Credit Insurance product in the Dominican Republic. Pioneers in offering this product in the country, designed to protect businesses against client payment default risk.
• Fitch RatingscoreOthersInternational credit rating agency that has assigned MAPFRE BHD the AAA (dom) financial strength rating for six consecutive years since 2018. Rating reflects company's strong business profile, adequate capitalization, conservative investment policies, and low reinsurance exposures.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Seguros BanReservas: Dominican state-owned insurance subsidiary of Banco de Reservas, one of the leading insurance groups in the Dominican Republic. Directly comparable to MAPFRE BHD as a multi-line insurer leveraging a major local bank for distribution, competing head-to-head in personal and commercial lines.
• ARS Humano: One of the leading Dominican health insurers (ARS) and broader insurance group. Comparable as a Dominican-anchored multi-line insurer that MAPFRE BHD competes with in health, life, and P&C segments, and is also relevant to MAPFRE Salud ARS positioning.
• Palic Salud (now MAPFRE Salud ARS): Dominican health insurer (ARS) acquired by MAPFRE in 2020, now operating as MAPFRE Salud ARS. Comparable as a sister entity competing in the health insurance / ARS segment under the same MAPFRE ownership umbrella.
• Seguros Sura (Sura Seguros) Dominican Republic: Sura's Dominican operation offers personal and commercial P&C and life insurance through bancassurance and direct channels. Comparable as a LATAM-headquartered multi-line insurer competing for similar customer segments in the Dominican Republic.

Others

• Centro Financiero BHD León (BHD Seguros): Local financial holding and joint venture partner of MAPFRE BHD (49% shareholder). While not a direct competitor, the deep integration through bancassurance and shared ownership makes BHD León a strategic peer/advisor whose decisions directly affect MAPFRE BHD's distribution and governance.

Regional players

• Sagicor Life Caribbean: Leading Caribbean-based life and health insurer with a long-standing presence in the Dominican Republic. Comparable as a regional player focused on life and health insurance with similar Caribbean market dynamics.
• Seguros Universal: Dominican-anchored multi-line insurer offering personal and commercial coverage. Comparable as a Caribbean/Dominican regional player directly competing in auto, property, and life segments, with similar distribution via agents and brokers.

Broad incumbents

• Chubb Seguros Dominicana: Dominican operations of global insurance carrier Chubb, providing P&C, accident, and specialty lines. Comparable as a broad incumbent multinational with overlapping capabilities in commercial and high-end personal insurance segments.
• Grupo MAPFRE (Iberia / LATAM): Parent group of MAPFRE BHD operating in 45+ countries with full multi-line capabilities. While the parent, its broader portfolio and global scale set the strategic context, product templates, and reinsurance leverage for the Dominican subsidiary, making it broadly comparable as the umbrella incumbent.
• Zurich Seguros (Dominican Republic): Global insurer with presence in the Dominican Republic offering commercial P&C and specialty lines. Comparable as a broad incumbent multinational competing for the same corporate and SME client base in property, liability, and technical lines.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

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Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mapfre Bhd Seguros