ParentCareUSA LLC

What ParentCareUSA LLC does

ParentCareUSA LLC is a privately held, attorney-owned professional services firm headquartered at 70 Washington Street, Suite 402, Salem, Massachusetts. The firm provides Medicaid (MassHealth) planning, life care management, elder law, and financial guidance services to families in Massachusetts dealing with aging-parent care decisions. Its principals — Andrew G. Christensen, John D. Welch, and Lisa Dionne — operate as members of the National Academy of Elder Law Attorneys, and the firm explicitly positions itself as independent from nursing facilities to deliver unbiased, client-first guidance. Service delivery is consultation-based, combining attorney-supervised legal document preparation (wills, trusts, powers of attorney, healthcare proxies) with ongoing care coordination and Massachusetts-specific Medicaid application assistance.

The firm's offering is structured as an integrated 'one-stop shop' across four modules: Medicaid/MassHealth Planning (eligibility, asset protection, application assistance), Life Care Management (care assessments, monitoring, family meetings, advocacy), Elder Law (estate planning and guardianship), and Financial Guidance (asset protection and long-term care cost planning). There is no proprietary technology platform, mobile app, or AI component; the technology stack is limited to a Squarespace-hosted marketing website and a Square payment link for client billing. Products are delivered as bespoke professional engagements rather than standardized SaaS or packaged services.

The go-to-market motion is sales-led and inbound-driven. ParentCareUSA acquires customers through content marketing (an active blog covering seasonal eldercare topics and Massachusetts-specific procedural guidance), direct website contact/consultation forms, and phone inquiries, with two published phone numbers (978-750-0386, 866-885-6508) and a stated 24-hour inquiry response commitment. Pricing is not publicly disclosed; engagements are quote-based professional consultations. Customers are individual mid-market families (e.g., Marc in Jamaica Plain, MA; Judy in Brookline, MA) referred via the website and local community channels. Geographic reach is restricted to Salem and surrounding Massachusetts communities, reflecting the jurisdiction-specific nature of MassHealth/Medicaid eligibility rules.

Name

ParentCareUSA LLC

Legal name

ParentCareUSA LLC

Website

https://parentcareusa.com

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

ParentCareUSA LLC is an attorney-owned professional services firm in Salem, Massachusetts providing Medicaid (MassHealth) planning, elder law, life care management, and financial guidance to Massachusetts families navigating aging-parent care decisions.

Ownership category

akta.pro rank

Product category

Eldercare and Medicaid Planning Services

NAICS

Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro industry

PRIMARYHLADALAG

Caregiver Support, Coaching & Training

Healthcare & Life Sciences/Elder Care & Long-Term Care/Senior Care Coordination & Case Management (Geriatric Care Management)

SECONDARYHSABAIAI

Family Caregiver Coaching, Education & Support

Home & Personal Services/Elder Care & In-Home Care Services/Care Coordination & Geriatric Care Management

SECONDARYBPAGAEAC

Family & Parenting Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Medicaid planning services
• Elder law services
• Life care management
• Estate planning services
• Senior care consulting

Headquarters

HQ city

Salem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Professional Services - Consultation Fees: ParentCareUSA generates revenue through professional consultation services for eldercare planning, Medicaid/MassHealth applications, estate planning, and life care management. The firm is attorney-owned and provides services including document preparation, application assistance, and legal guidance tailored to Massachusetts regulations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels2 records

Core offering

ParentCareUSA LLC provides attorney-led Medicaid (MassHealth) planning, life care management, elder law, and financial guidance services to families with aging parents in Massachusetts. The firm assists clients with Medicaid/MassHealth applications, asset protection, estate planning documents (wills, trusts, powers of attorney, healthcare proxies), and ongoing care coordination under attorney supervision.

Product overview

ParentCareUSA LLC is an attorney-owned eldercare service company operating as a unified, one-stop-shop platform for Medicaid (MassHealth) planning and eldercare management. The company offers four integrated service modules: Medicaid/MassHealth Planning (application assistance and eligibility guidance), Life Care Management (ongoing care coordination and family support), Elder Law (legal document preparation and estate planning), and Financial Guidance (asset protection and resource management). These services are designed to work together under attorney supervision, providing families with coordinated support from legal planning through ongoing care management.

Differentiator

Problem solved

Functional benefit

Products and services

• Medicaid (MassHealth) Planning Attorney-supervised Medicaid application assistance and planning services that help families navigate MassHealth eligibility, asset protection, and the application process for long-term care coverage in Massachusetts.
• Life Care Management Comprehensive eldercare coordination services including care assessments, routine monitoring, family meetings, and ongoing advocacy to support aging adults in managing daily needs and health transitions.
• Elder Law Legal services covering wills, trusts, powers of attorney, healthcare proxies, estate planning, and guardianship matters, provided by attorneys who are members of the National Academy of Elder Law Attorneys.
• Financial Guidance Advisory services helping families understand financial aspects of eldercare, including asset protection strategies, resource management, and planning for long-term care costs.

Quantifiable outcome

• 24-hour response time for customer inquiries

Named customers2 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Emerging players

• AgingCare: Online community and resource site for family caregivers covering Medicare, Medicaid, and long-term care planning. Comparable as an information-and-lead-generation channel competing for the same caregiver search traffic that ParentCareUSA targets through its blog.
• Seniorly: Online platform helping families find senior living and care resources. Comparable because it serves the same family caregiver buyer journey at the research and decision-making stage, with partial overlap in life care planning content.
• Caring.com: Online resource and referral platform for senior care, aging-in-place, and family caregiving decisions. Comparable because it serves the same end-customer journey (families researching eldercare options) and overlaps with ParentCareUSA's educational content marketing strategy.
• ElderLawAnswers: National elder law information and attorney directory site. Comparable because it captures the same Medicaid planning and elder law search demand and serves as both a peer resource and a potential referral channel for attorney-led practices like ParentCareUSA.

Broad incumbents

• Care.com: Large online marketplace for senior care, child care, and household services. Comparable as a broad incumbent in the family care services category with overlap on senior care and caregiver coordination that ParentCareUSA touches through life care management.
• A Place for Mom: Large senior care referral network connecting families with assisted living, memory care, and eldercare services nationwide. Comparable because it monetizes the same family caregiver decision point that ParentCareUSA serves, though at scale and with broader geographic reach.

Others

• Massachusetts Executive Office of Elder Affairs: State agency administering elder services, MassHealth aging programs, and Aging Services Access Points (ASAPs) in Massachusetts. Comparable as the regulatory and referral ecosystem that ParentCareUSA operates within and is dependent on for client flow.
• National Academy of Elder Law Attorneys (NAELA): Professional association of elder law and special needs attorneys. Comparable because ParentCareUSA's principals are members, and the broader NAELA membership represents the relevant peer set of attorney-led elder law practices competing in the same category.
• National Care Planning Council: Long-term care planning resource organization connecting families with elder care attorneys, financial planners, and care managers. Comparable because it operates in the same long-term care planning category and adjacent provider ecosystem.

Direct peers

• LifeCare Advocates: Greater Boston-area geriatric care management and elder law coordination firm. Comparable because it offers directly overlapping life care management, MassHealth planning, and eldercare coordination services to families in the Massachusetts market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/parentcareusa-llc

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about ParentCareUSA LLC