IT Works AG

Managed IT Infrastructure Servicesitworks-ag.de

IT Works AG is a Munich-based, privately held DACH IT infrastructure provider that builds, migrates, and operates heterogeneous Windows and Linux environments for small and medium-sized enterprises with 20–200 workstations, delivering managed services, projects, and the CoreBiz open-source product suite.

Company typePrivate
Founded1992
HeadquartersMünchen, Germany
Headcount11–50
GTM typeB2B
OfferingServices

What IT Works AG does

IT Works AG is a Munich-based, privately held German IT infrastructure provider founded in 1999 (with roots dating to 1992) that specializes in building, migrating, and operating heterogeneous Windows/Linux environments for small and medium-sized enterprises with 20 to 200 workstations. The company operates roughly four regional offices across the DACH region (Munich headquarters, Regensburg, Hückelhoven in North Rhine-Westphalia, and Kufstein in Austria via its sister company Linux Systems Consulting Austria GmbH) and serves approximately 150 customers with about 1,000 servers under management, of which roughly 70% run Windows.

The company's core technology is the CoreBiz product family, developed by its wholly-owned subsidiary CoreBiz Engineering GmbH and distributed and supported by IT Works AG. CoreBiz consists of CoreBiz Cluster (a hyperconverged, highly available infrastructure stack virtualizing compute, storage, and networking), CoreBiz Directory (a Samba4- and Microsoft Active Directory-compatible identity management solution), CoreBiz Monitoring (built on Checkmk for infrastructure and security monitoring), CoreBiz System Update Server (built on OPSI for automated client deployment and software distribution), and CoreBiz Works (an ERP/CRM system based on ERPNext). These products are layered on top of mature open-source foundations to deliver digital-sovereignty-friendly alternatives to proprietary stacks.

IT Works AG generates revenue through four streams: recurring managed services (full operational responsibility for customer IT, on-premises or in the IT Works data center, with SLA-bound tiers such as KoAd/Cooperative Administration, PrePaid time blocks, and monthly hourly quotas), project-based professional services (consulting and migrations, with over 1,500 projects completed), and hardware resale (new and refurbished servers, storage, and networking). Go-to-market is direct enterprise field sales targeting mid-market and SMB accounts, supported by a content-driven marketing program (technical blog, monthly newsletter, case studies, LinkedIn/Xing presence, and industry events such as Munich AI Day). The company has remained bootstrapped since founding, with no institutional funding or external shareholders beyond the original founders, and is led by CEO Rudolf Strobl and board member Marvin Werblow.

IT Works AG firmographics

Firmographics

Name: IT Works AG
Legal name: IT Works AG
Website: https://itworks-ag.de
Company type: Private
Founded year: 1992
Operating status: Operating
Headcount range: 11–50 employees
Short description: IT Works AG is a Munich-based, privately held DACH IT infrastructure provider that builds, migrates, and operates heterogeneous Windows and Linux environments for small and medium-sized enterprises with 20–200 workstations, delivering managed services, projects, and the CoreBiz open-source product suite.
Ownership category
akta.pro rank

IT Works AG industry classification

Industry

Product category: Managed IT Infrastructure Services
NAICS: Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512)
SIC: Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Prepackaged Software (7372)
akta.pro primary industry: Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE)
akta.pro secondary industries: ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.) (BPAEAJAC), IT Knowledge Management & Service Desk Platforms (HDAEALAH), Network & Connectivity Support (LAN/WAN, Wi‑Fi, ISP/Telco) (BPAAACAD)

Keywords

IT infrastructure services
Managed IT services
Open Source IT solutions
Linux and Windows integration
Hyperconverged infrastructure

Where IT Works AG is headquartered

Location

Headquarters

HQ city: München
HQ country: Germany
HQ region: Europe

Offices4 records

Markets served

IT Works AG business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Others

Revenue model

Managed Services: Ongoing IT infrastructure management with SLAs covering 24x7 support. Servers can run at customer site or in company data center. Optional hardware provisioning.
Service Contracts: Cooperative Administration (KoAd), PrePaid time blocks, monthly hourly quotas, and managed service models. Maintenance and service contracts with defined SLAs.
Project Services: Consulting and migration projects, system implementation, and custom configuration work. Includes individual concepts and programs.
Hardware Sales: Sale of new and refurbished IT hardware including servers, storage, and networking equipment.

Pricing tiers

Model	Billing	Price
Subscription	Monthly	KoAd - Cooperative Administration
Subscription	Multi-year contract	PrePaid Time Block
Subscription	Monthly	Monthly Hourly Quota
Subscription	Monthly	Managed Services

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

IT Works AG product offering

Product offering

Core offering

IT Works AG provides full-service IT infrastructure solutions and managed services for mid-sized companies with 20–200 workstations, specializing in heterogeneous Linux and Windows environments. The company offers the proprietary CoreBiz product line (Cluster, Directory, Monitoring, System Update Server, Works ERP) built on Open Source foundations, complemented by consulting, migration projects, ongoing managed services with SLAs, cloud services, and IT security.

Product overview

IT Works AG offers a comprehensive portfolio of IT infrastructure solutions combining an open-source product portfolio (CoreBiz) with managed services. The CoreBiz product family includes CoreBiz Cluster (hyperconverged high-availability infrastructure), CoreBiz Directory (Samba4-based identity management replacing Microsoft Active Directory), CoreBiz Works (modern ERP system based on ERPNext), CoreBiz Monitoring (Checkmk-based infrastructure monitoring), and CoreBiz System Update Server (OPSI-based client management). These products are complemented by professional services including managed services, IT service and support, cloud services, and IT security. The company specializes in heterogeneous IT environments combining Linux and Windows, serving medium-sized businesses with 20-200 workstations.

Differentiator

Problem solved

Functional benefit

Brands

CoreBiz: Open Source IT infrastructure product suite including CoreBiz Cluster (hyperconverged infrastructure), CoreBiz Directory (identity management on Samba4), CoreBiz Monitoring (Checkmk-based monitoring), CoreBiz System Update Server (OPSI-based client management), and CoreBiz Works (ERP/CRM on ERPNext).
CoreBiz Works

Products and services

CoreBiz Cluster Hyperconverged, highly available infrastructure cluster combining virtualized operating systems, storage, and network switches on servers, supporting both Linux and Windows environments with failover capabilities.
CoreBiz Directory Identity management solution based on Samba4 and Microsoft Active Directory, providing user, hardware, software, group, and permission management across organizations without requiring Microsoft Active Directory.
CoreBiz Works (ERP/CRM) Modern open-source ERP and CRM system based on ERPNext, offering integrated modules for CRM, project management, contracts, invoicing, accounting, purchasing, inventory, and HR, accessible via web browser on any device.
Managed Services Full-service IT infrastructure management where IT Works operates customer servers either on-premises or in their datacenter, handling day-to-day operations with optional hardware provision.
IT Service & Support Comprehensive IT support services including cooperative administration, prepaid time accounts, 24x7 support, and multivendor helpdesk with configurable SLAs and response times.
Consulting and Migration Projects Consulting and migration projects, system implementation, and custom configuration work, covering Windows/Linux migrations and digital sovereignty initiatives.
Cloud Services Cloud-based IT services and hosting solutions complementing on-premises infrastructure deployments for mid-sized customers.
IT Security Services

Companies that use IT Works AG

Customer profile

Named customers3 records

Segments2 records

Ideal customer profiles1 record

IT Works AG technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Integration8 records

Feature5 records

IT Works AG partnerships and signals

Strategic signal

Partnerships

Three partnerships are on record, tiered core.

CoreBiz Engineering GmbHcoreStrategic or Co-development Partner · 1 January 2018Sister company that develops the CoreBiz product portfolio including CoreBiz Cluster, Directory, Monitoring, System Update Server, and CoreBiz Works ERP. Product development was outsourced to CoreBiz Engineering in 2018 for focused development and stability.
Linux Systems Consulting AGcoreStrategic or Co-development PartnerSister company within LIS group providing Linux consulting with Red Hat specialization.
Linux Systems Consulting Austria GmbHcoreStrategic or Co-development PartnerAustrian sister company in Kufstein with technical support point in Vienna, operating as Linux Systems Consulting Austria.

Scale indicators4 records

Recent moves11 records

Expansion highlights5 records

IT Works AG competitors and assessment

Company assessment

Direct peers

ATIX AG: Munich-based IT consulting firm specializing in Open Source infrastructure (Linux, Ansible, Kubernetes, Foreman). Closely comparable as a German Open Source infrastructure services specialist with similar customer profile and managed services offerings.
B1 Systems GmbH: German Linux/Open Source consulting and managed services provider. Comparable for its focus on Open Source infrastructure, virtualization, and hybrid Linux/Windows environments serving German mid-market customers.
Netways GmbH: German Open Source managed services and monitoring specialist (strong in Nagios/Icinga). Directly comparable for Checkmk-adjacent monitoring expertise, Open Source infrastructure focus, and DACH mid-market customer base.
Linux Systems Consulting AG: Sister company within the LIS group providing Linux consulting with Red Hat specialization. Directly comparable as a DACH-based Open Source/managed Linux services firm; part of the same affiliated entity cluster as IT Works AG.
Consol Consulting & Solutions Software GmbH: Munich-headquartered Open Source consulting firm offering application development, infrastructure, and monitoring services. Comparable as a DACH Open Source IT services peer with overlapping Linux/middleware expertise and mid-market customer focus.

Broad incumbents

Bechtle AG: One of Germany's largest IT services and hardware resellers with broad IT infrastructure, managed services, and cloud offerings across Europe. Operates in the same German IT services market as IT Works but at vastly greater scale and breadth.
CANCOM SE: Major German/DACH IT services provider with managed services, cloud, and hybrid infrastructure offerings. Overlaps with IT Works on hybrid Windows/Linux infrastructure and mid-market managed services but operates at much larger scale.
SVA System Vertrieb Alexander GmbH: Large German IT systems integrator and managed services provider with data center, virtualization, and hybrid infrastructure capabilities. Comparable for DACH mid-market/enterprise infrastructure services but with a broader product portfolio.

Regional players

Thomas-Krenn.AG: Bavarian/DACH server, storage, and refurbished hardware vendor with adjacent managed services. Comparable for DACH mid-market infrastructure focus, hardware resale, and Open Source/Linux server specialization.

Emerging players

Univention GmbH: Bremen-based provider of Open Source identity management and UCS platform (similar positioning to CoreBiz Directory). Comparable as a German Open Source infrastructure product company serving mid-market digital sovereignty needs.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights4 records

Customer concentration

IT Works AG financial estimates

Financial estimate

Revenue estimate

Valuation estimate

IT Works AG leadership team

Management profile

Number of profiles

Profiles2 records

IT Works AG subsidiaries and ownership

Company hierarchy

Subsidiaries2 records

IT Works AG funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

IT Works AG M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about IT Works AG

What does IT Works AG do?

Is IT Works AG a public or private company?

IT Works AG is a private company. It is classified as founder individual operated bootstrapped and is currently operating.

When was IT Works AG founded?

IT Works AG was founded in 1992. It employs 11 to 50 people.

Where is IT Works AG based?

IT Works AG is headquartered in München, Germany, in the Europe region.

How does IT Works AG make money?

Four revenue lines are on record. Managed Services are the primary driver. The others are service Contracts, project Services and hardware Sales.

Who are IT Works AG's main competitors?

Direct peers on record are ATIX AG, B1 Systems GmbH, Netways GmbH, Linux Systems Consulting AG and Consol Consulting & Solutions Software GmbH. Broad incumbents are Bechtle AG, CANCOM SE and SVA System Vertrieb Alexander GmbH. Thomas-Krenn.AG is listed as a regional player. Univention GmbH is listed as an emerging player.

Does IT Works AG have an API?

No public API is recorded for IT Works AG.

What industry is IT Works AG in?

IT Works AG's product category is Managed IT Infrastructure Services. Its primary akta.pro industry code is BPAAACAE, Cloud & Infrastructure Support (Servers, Storage, Virtualization), with a secondary code of BPAEAJAC, ITSM Platform Implementation & Administration (ServiceNow/JSM/BMC/etc.). Its NAICS code is 5415 and its SIC code is 7373.