What NEXUS IT does

NEXUS IT is a French managed IT services provider (infogérance) headquartered in Villiers-sur-Marne, Île-de-France, founded in 1999 by Julien Tanguy and reincorporated as a SAS in 2005. The firm exclusively serves very small and small-to-medium businesses (TPE/PME) with 5 to 50 computer workstations across the Paris and Île-de-France region, delivering outsourced IT administration, preventive and corrective maintenance, cybersecurity, backup, and Microsoft 365 deployment under annual managed-services contracts with custom per-workstation pricing.

The technology stack is built on mainstream SMB-IT infrastructure: Microsoft 365 and Azure AD for productivity and identity, Hyper-V virtualization, Veeam and Synology HyperBackup/C2 for the 3-2-1 backup methodology, Stormshield firewalling, TeamViewer for remote support, and Dell hardware procurement. Operational differentiation rests on a 15-minute average response time (versus a contractual 2–4 hour SLA), 24-hour typical resolution, daily automated security patching and backup verification performed remotely without client disruption, and on-site intervention within 20 minutes in Paris and 1 hour across Île-de-France from the Villiers-sur-Marne headquarters. The 2023 acquisition of the AFNOR-certified ExpertCyber label (audited under ANSSI) and listing on cybermalveillance.gouv.fr formalize the cybersecurity positioning.

The business model is recurring managed services billed annually on quote-based subscription packages, supplemented by hardware pass-through (Dell, Synology) and project-based consulting (network design, Active Directory migrations, Microsoft 365 migrations, P2V virtualization, VPN/WiFi). Distribution is exclusively direct: website inbound, phone, consultative on-site meetings, and a word-of-mouth channel powered by clients retained 10–25+ years. The team consists of 6 people — the founder/director, four support technicians, and one administrative/accounting assistant — making NEXUS IT a deliberately small, relationship-driven SMB MSP rather than a scaling platform business.

Name

NEXUS IT

Legal name

NEXUS IT

Website

https://nexus-it.fr

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

NEXUS IT is a French managed IT services provider in Villiers-sur-Marne delivering outsourced IT administration, cybersecurity, maintenance, backup, and Microsoft 365 to small and medium businesses (5–50 workstations) across Paris and Île-de-France.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Service Desk & ITSM Outsourcing (BPAEAMAF)

Keywords

• Managed IT services
• IT infrastructure management
• Cybersecurity services
• Data backup solutions
• Microsoft 365 deployment

Headquarters

HQ city

Villiers-sur-marne

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Infogérance): Full outsourcing of daily IT infrastructure management for SMBs, including administration, supervision, updates, and security. This is the primary revenue stream. Services are typically delivered under long-term maintenance contracts with recurring fees.
2. IT Maintenance & Support: Preventive and corrective maintenance services for IT systems. Includes daily monitoring, anomaly correction, and incident resolution. Billed as part of contracts with guaranteed response times (typically 2h for blocking issues, 4h for non-blocking).
3. Cybersecurity Services: Security audits, penetration testing coordination, and deployment/maintenance of cybersecurity tools (antivirus, firewall, MFA, VPN, encryption). Can be standalone or bundled with managed services.
4. Backup & Data Protection Solutions: Setup and management of backup solutions (Veeam, Synology HyperBackup/C2, Azure) following the 3-2-1 methodology. Typically included in managed services contracts.
5. Hardware & Material Supply: Procurement and supply of IT hardware through partnerships with Dell and Synology. Complementary service offered alongside managed services.
6. Project-Based IT Consulting: Ad-hoc consulting for specific projects such as network design, WiFi infrastructure, VPN setup, server virtualization (P2V), Active Directory migrations, and Microsoft 365 migrations. Billed on a per-project basis.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

NEXUS IT provides outsourced IT infrastructure management (infogérance), cybersecurity, preventive and corrective maintenance, and data backup services to small and medium businesses with 5 to 50 workstations in the Paris and Île-de-France region. The company manages, monitors, and secures client IT environments remotely from its Villiers-sur-Marne office, complemented by on-site intervention across Île-de-France.

Product overview

Nexus IT is a managed IT services provider offering a unified portfolio of six core and add-on services for SMEs (5–50 computer stations) in Paris and Île-de-France. The core offering is Infogérance (outsourced IT infrastructure management), which bundles daily administration, remote monitoring, security updates, and maintenance into a single managed service. This is complemented by four specialized services: Cybersécurité (security audits and protective tools), Maintenance & Dépannage (reactive troubleshooting with a 15-minute SLA), and Solutions de Sauvegarde (automated backup using the 3-2-1 rule via Veeam, Synology, and Azure). Microsoft 365 and Travail Collaboratif function as add-on modules for productivity and team collaboration. All services are delivered remotely from the company's Villiers-sur-Marne office, with on-site intervention across the Île-de-France region.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance PME/TPE Full outsourced IT infrastructure management (administration, supervision, daily updates, security patch management) delivered remotely for SME client environments with 5-50 workstations.
• Cybersécurité PME Cybersecurity services including security audits, penetration testing, phishing simulations, and deployment of protective tools (antivirus, firewall, VPN, MFA) to protect SME IT infrastructure, certified by ExpertCyber.
• Maintenance & Dépannage Informatique Preventive and corrective IT maintenance combined with responsive troubleshooting support, including daily infrastructure monitoring, automated security updates, alert systems, and an average 15-minute response SLA.
• Solutions de Sauvegarde

Quantifiable outcome

• Average response time of 15 minutes for support requests, compared to contractual 2–4 hours
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• MicrosoftcoreTechnology or IntegrationNEXUS IT is a longstanding Microsoft partner providing Microsoft 365 (Word, Excel, PowerPoint, Outlook, Exchange, Teams, SharePoint, OneDrive) and Azure AD services to SMB clients. The partnership involves deployment, configuration, and ongoing management of Microsoft environments including 2FA implementation, workstation security, and cloud integration.
• StormshieldcoreTechnology or IntegrationStormshield (Airbus CyberSecurity subsidiary) is a cybersecurity technology partner providing firewall and security solutions. The partnership was established in 2023 as part of NEXUS IT's expanded cybersecurity offerings, offering French-sourced security technology backed by over 20 years of expertise.
• FRP+ (Fédération des Réseaux de Proximité)minorStrategic or Co-development PartnerNEXUS IT is a member of the FRP+ (Fédération des Réseaux de Proximité) network, a federation of local proximity service networks, as evidenced by the FRP2i logo displayed on the website homepage.
• Peripheral IT Service Partners (Cabling, Internet, VoIP, Domain, Web, Surveillance, Copiers)minorChannel Partner/ Reseller/ DistributorNEXUS IT works with a curated network of trusted partners for peripheral services including: structured cabling, internet connectivity/fiber, VoIP telephony, domain management and email, web design/hosting, video surveillance, and copier/scanner equipment. These partners complement NEXUS IT's managed services to offer clients a complete one-stop IT solution.

Scale indicators6 records

Recent moves12 records

Expansion highlights5 records

Direct peers

• Hardis Group: French IT services and software company headquartered in Grenoble with a strong SMB and mid-market focus. Most directly comparable peer given its similar managed IT services / infogérance model and French market positioning, though significantly larger than NEXUS IT.
• Alcyconie: French managed IT services provider focused on SMBs with cybersecurity, backup, and infrastructure offerings. Highly comparable as a direct competitor serving the same SMB managed services market in France, with similar scope and customer profile.
• Foliateam: French managed IT services provider focused on SMBs with telecommunications, cloud, and cybersecurity offerings. Comparable as a direct competitor in the French SMB managed services market, with similar client size focus though larger team and broader geographic coverage.

Broad incumbents

• Devoteam: French IT consulting and managed services firm with deep Microsoft partnership serving SMB through enterprise clients. Highly comparable as a French managed IT services competitor with similar Microsoft 365 / Azure focus and cybersecurity capabilities.
• Capgemini: Global IT services giant with French roots, offering managed infrastructure, cybersecurity, and cloud services across all customer segments. Comparable as a French-headquartered competitor with managed services capabilities spanning SMB through enterprise clients.
• Sopra Steria: Major French-headquartered IT services and digital transformation firm with extensive managed services, cybersecurity, and infrastructure practices. Comparable as a French MSP/IT services competitor, though operating at enterprise scale well above NEXUS IT's SMB focus.
• Econocom: Major French-headquartered digital transformation and IT infrastructure services provider serving SMBs through enterprise clients across Europe. Comparable as a French MSP competing for similar SMB managed services contracts, though operating at much greater scale with broader geographic reach.
• SCC France: Major European IT infrastructure provider with French operations covering hardware, managed services, and cybersecurity. Comparable as a competitor in the French IT services market with broader portfolio spanning hardware procurement, managed services, and security.

Regional players

• Nomios: European cybersecurity and managed network services provider with strong presence in France. Comparable for its French cybersecurity services focus and Stormshield/Veeam-aligned partnerships, though more cybersecurity-specialized than NEXUS IT's broader MSP positioning.
• Advens: French cybersecurity pure-play with ANSSI-recognized expertise serving SMB through enterprise clients. Comparable for its French cybersecurity services model and government-platform credibility (similar to ExpertCyber positioning), though operating at significantly larger scale.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/nexus-services-informatiques

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about NEXUS IT