What Foliateam does

Foliateam is a French communications integrator and cloud operator providing IT infrastructure, cybersecurity, unified communications, and network services to enterprises and public sector organizations. Founded in 2002 as Venice Telecom and headquartered in Saint-Maur-des-Fossés, the company operates proprietary sovereign datacenters in France (with its primary Paris Nation facility ISO 27001 certified) connected through a multi-operator fiber backbone spanning 11 carriers and 36 collection points. Its portfolio is organized around four pillars: Cloud IT (IaaS, sovereign private cloud), Cybersecurity (SAAAFE framework, MicroSOC/EDR, backup, pentest, Microsoft 365 protection), Collaboration (Teams/Mitel/ALE telephony, Kiamo omnichannel contact center, videoconferencing), and Networks (SD-WAN Fortinet, fiber FTTH/FTTO). The company holds HDS certification across all 6 health data hosting activities and SecNumCloud certification, giving it privileged positioning in regulated French healthcare and sovereign cloud segments.

Foliateam generates revenue through a recurring subscription model across managed IT services, connectivity, unified communications, contact center licensing, and cybersecurity subscriptions, supplemented by professional services (Qualiopi-certified training priced €760-€2,750 per session) and hardware sales. Pricing tiers span from €46/month for FTTH fiber to €270/month for dedicated 1 Gbps FTTO, with managed services in three tiers (Essential, Advanced, Premium). The go-to-market combines direct enterprise sales via 17 regional agencies across France, channel partnerships through the Resadia network of 35 associates, and public procurement frameworks (CANUT, UGAP) that enable government clients to procure without competitive bidding. The company serves 5,000+ active clients with 50,000+ active licenses and reports €70M annual revenue with 400+ employees following the July 2024 acquisition of Fastnet.

Ownership is held by institutional investors including BPI France, France Valley, Société Générale Capital Partenaires, Etoile Capital (CREDIT DU NORD subsidiary), and Eurazeo, alongside a management equity stake through FG Partners representing 20 managers. The company maintains top-tier partner status with Microsoft (Gold Partner), Fortinet (Advanced Integrator), Mitel, and Alcatel-Lucent Enterprise. AI capabilities are primarily delivered through Microsoft Copilot 365 integration and the Kiamo contact center's embedded generative AI features for intent detection and response formulation, with no disclosed proprietary AI model development.

Name

Foliateam

Legal name

SASU FOLIATEAM

Website

https://foliateam.com

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

101–250 employees

Short description

Foliateam is a French sovereign cloud operator and IT integrator providing cybersecurity, unified communications, managed IT services, and network connectivity to 5,000+ enterprise and public sector clients across France through proprietary datacenters and a 17-agency regional footprint.

Ownership category

akta.pro rank

Headquarters

HQ city

Saint-maur-des-fossés

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed IT & Cloud Services: Recurring subscription-based managed services including infrastructure management, system administration, security operations (MicroSOC), and cloud hosting (IaaS/private cloud). Revenue from ongoing service contracts with SLA commitments.
2. Network Operator Services: Telecommunications connectivity services including fiber (FTTH/FTTO), SD-WAN, MPLS VPN, and trunk SIP. Recurring connectivity fees plus one-time installation charges.
3. Professional Services - Training: Qualiopi-certified training programs for various platforms (Teams, Kiamo, Mitel, ALE, Enreach, Copilot 365). Per-session or per-module pricing ranging from €760 to €2,750.
4. Unified Communications & Collaboration: VoIP/telephony services including Teams Phone (Direct Routing/Operator Connect), Mitel, ALE Rainbow, and video conferencing. Monthly per-user subscriptions plus infrastructure fees.
5. Contact Center Solutions: Kiamo omnichannel platform licensing with three tiers (PackMedia Voice, Add PackMail & Chat, Add PackSocial Messaging). Revenue from platform fees and professional services.
6. Security Services: Cybersecurity services including Full Safety 365 protection tiers (Essentiel, Avancé, Premium), pentest, security audits, and Terranova awareness training. Combination of subscription and per-user pricing.
7. Hardware Sales: Endpoint devices, networking equipment, and telecommunications hardware bundled with managed service contracts or sold separately.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels7 records

Core offering

Foliateam is a French sovereign cloud operator and IT/communications integrator that delivers managed IT infrastructure (IaaS private cloud, SD-WAN, business fiber), cybersecurity services (SAAAFE framework, MicroSOC EDR, backup, pentest, Microsoft 365 protection), unified communications (Teams telephony, Mitel, ALE Rainbow, Kiamo omnichannel contact center, videoconferencing), and business continuity (PRA/PCA) to enterprises and public sector organizations. Services are delivered through 17 regional agencies, 7 sovereign datacenters including an ISO 27001- and HDS-certified Paris Nation site, and a 11-operator multi-carrier fiber backbone, with regulatory compliance anchored by HDS, SecNumCloud, and Qualiopi certifications.

Product overview

Foliateam is a French cloud operator and IT services provider offering a comprehensive portfolio of integrated products organized around four pillars: Cloud IT (IaaS, sovereign private cloud), Cybersecurity (SAAAFE framework, MicroSOC/EDR, backup, pentest, Microsoft 365 protection), Collaboration (VoiceCloud Teams telephony, Mitel, ALE, Kiamo omnichannel contact center, videoconferencing), and Networks (SD-WAN Fortinet, fiber optic connectivity). The company operates its own ISO 27001-certified Paris Nation datacenter connected to 7 sovereign facilities, and serves 5,000+ clients with 400+ employees across 16-17 agencies in France. AI capabilities are delivered through Microsoft Copilot 365 integration and Kiamo's generative AI for contact centers. The portfolio is complemented by professional services including change management, cybersecurity training (Terranova), customer training center, and managed services tiers.

Differentiator

Problem solved

Functional benefit

Brands

• SAAAFE: Foliateam's cybersecurity framework comprising 6 pillars: Sauvegarde (backup), Audit et prévention, Analyse périmétrique et comportementale, Administration de parc et des identités, Formation des utilisateurs, and Exploitation et accompagnement.
• MicroSOC
• Kiamo
• Full Safety Services 365
• VoiceCloud
• Fastnet

Products and services

• IaaS et Cloud Privé Souverain Sovereign private cloud infrastructure (IaaS) hosted in the Paris Nation datacenter, marketed as a 100% French alternative to US cloud providers with guaranteed SLA and optimized performance for enterprises and public sector clients.
• SAAAFE Cybersecurity Framework Comprehensive managed cybersecurity framework organized around six pillars: backup, audit and prevention, perimeter and behavioral analysis, parc and identity administration, user training, and exploitation/support. Aligned with ANSSI recommendations for French enterprises and public sector.
• VoiceCloud Teams Telephony Cloud-based enterprise telephony delivered as a managed service for Microsoft Teams, integrating Direct Routing or Operator Connect. Includes per-user subscription billing, centralized administration via the Microsoft 365 portal, and bundled fixed and mobile calls across France and 35 international destinations.
• Mitel MiVoice Business and MiCollab Mitel-based unified communications platform deployable in cloud, hybrid, or on-premise modes with advanced features and Microsoft Teams integration. Delivered as a Mitel-certified integrator offering for French enterprises and CANUT-procured public sector clients.
• Alcatel-Lucent Enterprise (OmniPCX / Rainbow) Telephony Alcatel-Lucent Enterprise telephony including OmniPCX Enterprise, DECT, softphones, and Rainbow cloud collaboration, delivered as a Premium Business Partner for enterprises and via the CANUT framework for public sector clients.
• Kiamo Omnichannel Contact Center AI-augmented omnichannel contact center platform centralizing voice, email, chat, SMS, bots, and video assistance. Features generative AI for intent detection, intelligent routing (ACD/SVI), real-time supervision, and 800+ KPIs. Hosted in Foliateam's sovereign French datacenter and adopted by 400+ contact centers.
• Managed SD-WAN (Fortinet) Managed secure SD-WAN service combining FortiGate next-generation firewall with intelligent WAN routing. Includes self-healing WAN, zero-touch provisioning, AI-driven automation, and central orchestration via FortiManager; positioned to reduce WAN costs by up to 40% versus MPLS.
• Business Fiber Connectivity (FTTH/FTTO) Business-grade fiber connectivity delivered over an 11-operator multi-carrier backbone with 36 collection points. Offers FTTH up to 1 Gbps and dedicated FTTO from 10 Mbps to 1 Gbps, with 4-hour guaranteed time to restore, 99.99% availability, and 4G backup options.
• Sovereign PRA/PCA Disaster Recovery Business continuity and disaster recovery services delivered from 7 sovereign French datacenters, with ISO 27001 and SecNumCloud certification, 99.99% SLA, sub-2-hour RTO, and VM restart in under 15 minutes.
• Hébergement de Données de Santé (HDS) Certified health data hosting covering all 6 HDS activities — physical infrastructure, managed services, platform hosting, virtual infrastructure, system administration, and backup — delivered from ISO 27001-certified sovereign French datacenters for SaaS health editors, healthcare establishments, and health professionals.
• Microsoft Copilot 365 Integration Deployment, license management, change management, and user training services for Microsoft Copilot 365, integrating generative AI capabilities (document drafting in Word, presentations in PowerPoint, summaries in Teams, data analysis in Excel, email composition in Outlook) into clients' Microsoft 365 environments.
• MicroSOC Managed EDR 24/7 managed Security Operations Center delivering endpoint detection and response using ESET and Microsoft technologies. Includes threat analysis, alert processing, and proactive security monitoring for French enterprises and public sector clients.
• Managed IT Services (Infogérance) Tiered managed IT service for telecom and IT environments, offered in three levels (Essentiel, Avancé, Premium) covering supervision, co-managed exploitation (token-based), critical security patching, performance management, backup administration, and 24/7 support with delegated crisis management.
• CANUT Public Procurement Telephony Framework Public procurement vehicle enabling French public administrations to purchase IP telephony solutions from Foliateam (as Resadia member) in 100% Code des Marchés Publics compliance without competitive bidding; Foliateam acts as certified integrator for ALE telephony on this CANUT framework.
• Poly-powered Videoconferencing (Teams Rooms / Zoom Rooms) Professional videoconferencing solutions delivered as a Poly Premium partner, including native Teams Rooms and Zoom Rooms systems, Cloud Video Interoperability for cross-platform meetings, and Poly Studio hardware (P5, P15, P21 cameras, Poly Trio) for huddle rooms through boardrooms.
• Nurse Call and Patient Safety Systems Ascom teleCARE and Ackermann Systevo-based nurse call and patient safety systems for hospitals, clinics, and care homes. Includes normal and urgent patient calls, staff assistance, presence indication, fugue (wandering patient) control, and DECT-based staff communication.
• Change Management and Customer Success Services Change management and user adoption services including communication planning, personalized training, and dedicated Customer Success Manager support to ensure smooth digital transformation and technology adoption across enterprise client organizations.
• Qualiopi-certified Training Programs (Centre des Usages) Qualiopi-certified professional training programs delivered through the Centre des Usages at the Paris Nation datacenter, covering Teams Voice/Admin, Kiamo Kiwi Agent and Admin, ALE Administration 8770, Mitel Inattend and MiCollab, and Copilot 365, enabling OPCO funding for client trainees.

Quantifiable outcome

• WAN cost reduction up to 40% with SD-WAN compared to MPLS
• +8 more outcomes

Named customers16 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

AI capability10 records

Feature8 records

Partnerships

Twelve partnerships are on record, tiered core and standard.

• ResadiacoreChannel Partner/ Reseller/ DistributorFoliateam is a historical member and key associate of the Resadia group, the #1 integrator of IP convergent solutions in France with 35 independent associates. The partnership provides national coverage, privileged agreements with publishers, and competitive pricing without competitive bidding for clients.
• CANUTcoreChannel Partner/ Reseller/ DistributorCentral purchasing body for French public sector (collectivités, administrations, public establishments). Resadia is the contract holder with Foliateam as certified integrator. Enables 100% compliant procurement without competitive bidding for IP telephony solutions.
• UGAPcoreChannel Partner/ Reseller/ DistributorSeule centrale d'achat public 'généraliste' française. Resadia/Foliateam provides telecommunications and IT systems through UGAP market, enabling simplified procurement for government entities.
• FortinetcoreTechnology or IntegrationAdvanced Integrator partner for Fortinet Secure SD-WAN. Foliateam deploys FortiGate NGFW with SD-WAN capabilities, zero-touch provisioning, and FortiManager orchestration. Achieves up to 40% WAN cost reduction.
• MicrosoftcoreTechnology or IntegrationGold Microsoft Partner with 15+ years of voice expertise. Foliateam offers Teams Phone (Direct Routing/Operator Connect), Copilot 365 integration, and Microsoft 365 security services. Enables calls to 35+ countries.
• Alcatel-Lucent Enterprise (ALE)coreTechnology or IntegrationPremium Business Partner for ALE Rainbow cloud communications. Foliateam deploys ALE telephony, DECT, softphones, and Rainbow collaboration. CANUT contract holder for public sector ALE deployments.
• MitelcoreTechnology or IntegrationCertified Mitel integrator with 6,000+ global partners. Foliateam deploys Mitel MiVoice, MiCollab, and contact center solutions. #1 worldwide in unified communications with 70M+ users and 2,100 patents.
• KiamocoreTechnology or IntegrationStrategic distribution partner for Kiamo omnichannel contact center. Foliateam provides implementation, sovereign French hosting (ISO 27001), connectivity, and managed services. 400+ contact centers equipped.
• Poly (HP)standardTechnology or IntegrationPremium partner for Poly video conferencing equipment. Foliateam deploys Poly Studio devices for Teams Rooms and Zoom Rooms, including P5, P15, P21 cameras and huddle room solutions.
• ZoomstandardTechnology or IntegrationCertified Zoom partner for video conferencing deployment. Foliateam provides Zoom Rooms solutions and deployment services for enterprise and public sector clients.
• Terranova SecuritystandardTechnology or IntegrationSaaS platform provider for cybersecurity awareness and training. Foliateam distributes Terranova's phishing simulation and training modules to help clients measure cyber maturity.
• AscomstandardTechnology or IntegrationTechnology partner for nurse call systems (teleCARE) in healthcare facilities. Foliateam integrates Ascom solutions in hospitals and nursing homes for patient safety.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Orange Business Services: French telecom incumbent's enterprise division offering cloud, managed IT, cybersecurity, SD-WAN, and unified communications to enterprises and public sector — direct overlap with Foliateam's portfolio, but with substantially larger scale, direct network ownership, and broader international reach.
• Computacenter: UK-headquartered European enterprise IT integrator providing cloud, security, networking, and managed services to large enterprises. Comparable to Foliateam in vendor-partnership-led model (Microsoft, Fortinet) but operates at significantly larger scale across multiple geographies.
• SFR Business (Altice): French B2B telecom operator offering fiber, SD-WAN, cloud, cybersecurity, and unified communications to enterprises. Direct competitor to Foliateam in the French mid-market, with comparable product breadth and broader mobile offerings.
• Capgemini (French SMB/Cloud services): Global IT services giant with strong French roots offering cloud, cybersecurity, networking, and managed services. Overlaps with Foliateam in technology and customer type but operates at vastly larger scale with global delivery; serves as an aspirational ceiling on services-led IT consulting.
• Bechtle: German-headquartered European IT services and integration company offering cloud, cybersecurity, networking, and managed services. Comparable business model to Foliateam but with broader European footprint and stronger hardware distribution.
• Bouygues Telecom Entreprises: Enterprise arm of Bouygues Telecom providing connectivity, cloud, cybersecurity, and managed IT services to French businesses and public sector. Closely comparable to Foliateam in target market and service mix, with stronger fixed-mobile convergence bundling and larger brand recognition.

Direct peers

• Hardis Group: French IT services and software company specializing in cloud, IT infrastructure management, and digital workplace services for enterprises. Comparable to Foliateam in target customer base (French mid-market), sovereign French cloud positioning, and managed services focus.
• Cheops Technology: French managed IT services and cloud infrastructure provider focused on mid-market and enterprise customers with cloud, cybersecurity, and IT outsourcing offerings. Closely comparable to Foliateam in business model, customer segment, and product portfolio.
• Helpline: French IT services company providing cloud, cybersecurity, managed IT, and contact center solutions to enterprises. Closely comparable to Foliateam in business model, geographic focus (France), and customer base, with similar reliance on Microsoft and UC vendor partnerships.
• Econocom: French-headquartered European IT services and managed services group serving enterprises with cloud, cybersecurity, workplace, and financing solutions. Closely comparable to Foliateam in business model (managed IT integrator), target market (mid-market European enterprises), and product portfolio breadth.

Market position

Strengths5 records

Weaknesses3 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UC6updnf1o43wPBeHPbZWX5g
• LinkedInlinkedin.com/company/foliateamoperateurcloud
• Xx.com/Foliateam

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Foliateam