Busticket
Busticket is a Chilean cloud-based SaaS provider of digital ticketing and fleet management software for passenger transport operators across Latin America, with AI-powered fraud detection serving bus, ferry, tourism, and cinema customers in Chile, Costa Rica, Panama, and Brazil.
- Company typePrivate
- Founded2018
- HeadquartersSantiago, Chile
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What Busticket does
Busticket, operating legally as M Solutions SPA, is a Chilean cloud-based SaaS company founded in 2018 that builds software to digitize ticket sales and fleet management for passenger transport operators. Its core platform, Sistema Venta de Pasajes (marketed as Onboard Ticket), replaces paper-based on-board ticketing with a cloud system that supports on-board, agency, and online sales channels, integrates with payment processors Webpay Transbank and PayPal, and exposes a web-based administrative dashboard for real-time sales and route monitoring. The platform includes role-based access control, electronic invoicing, branch interconnection, and a mobile POS system for drivers.
In 2025 the company launched Busticket Supervisor AI 24/7, a computer vision add-on that uses 1080p and 360-degree in-bus cameras (with night vision) to count boarding and alighting passengers, validate every ticket transaction against payment data, and detect fraud indicators on a 24/7 basis. The company claims this module can recover up to 50% of revenue leakage from unrecorded sales, a problem it states affects roughly 9 out of 10 bus operators in Latin America.
Busticket generates revenue through multi-year SaaS subscriptions, POS hardware sales, professional implementation services, and transaction fees on ferry bookings. It operates a direct enterprise sales motion via WhatsApp, email, and Calendly-scheduled virtual meetings, supported by content marketing. The company is headquartered in Santiago, Chile (with a secondary Santiago address listed), maintains a regional office in Rio de Janeiro through partner Orion Solutions and Digital Projects, and serves customers in Chile, Costa Rica, Panama, and Brazil across bus, ferry, tourism, and entertainment verticals.
Busticket firmographics
Firmographics- Name
- Busticket
- Legal name
- Busticket
- Website
- https://busticket.cl
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Busticket is a Chilean cloud-based SaaS provider of digital ticketing and fleet management software for passenger transport operators across Latin America, with AI-powered fraud detection serving bus, ferry, tourism, and cinema customers in Chile, Costa Rica, Panama, and Brazil.
- Ownership category
- akta.pro rank
Busticket industry classification
Industry- Product category
- Passenger Transport Software
- NAICS
- Travel Agencies (561510), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- Services-Miscellaneous Amusement & Recreation (7990)
- akta.pro primary industry
- Mobile Ticketing & Digital Pass Apps (THAIAMAB)
- akta.pro secondary industry
- Ticketing, Registration & Event Technology (Badging, Apps) (BPAFAGAL)
Keywords
Where Busticket is headquartered
LocationHeadquarters
- HQ city
- Santiago
- HQ country
- Chile
- HQ region
- Latin America
Offices3 records
Markets served
Busticket business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- SaaS Subscription for Ticket Sales Software: Busticket provides cloud-based ticket sales software to transport companies. Operators pay for access to the platform which enables on-board sales, agency sales, and online sales. The system centralizes all sales data and provides real-time analytics. Implementation includes setup support and training.
- AI Supervisor System: AI-powered video surveillance system for fraud prevention and sales validation. This premium add-on monitors all transactions and passenger movements 24/7 to identify fraudulent activities.
- POS Hardware Sales: Sale of POS terminals for on-board ticket sales. The hardware integrates with the cloud software platform.
- Professional Implementation Services: Custom implementation and configuration services for transport companies. The company provides expert setup to adapt the system to each client's workflow.
- Transaction Processing for Ferry Services: Busticket processes ticket sales for the Barcaza Tehuelche ferry service, handling passenger and vehicle bookings with payment integration through Webpay and PayPal.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing based on fleet size and features required |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Busticket product offering
Product offeringCore offering
Busticket develops a cloud-based SaaS platform that digitizes passenger ticket sales across onboard, agency, and online channels for bus, ferry, tourism, and entertainment operators. The system issues electronic tickets, centralizes branch sales data, and provides a real-time administrative dashboard accessible from mobile devices. An AI-powered video inspection add-on (Supervisor AI 24/7) uses onboard cameras and computer vision to validate 100% of transactions and detect fraud.
Product overview
Busticket is a cloud-based passenger transportation technology platform comprising a core ticket sales system (Sistema Venta de Pasajes / Onboard Ticket) with companion mobile apps for onboard sales and passenger ferry services. The platform includes an administrative dashboard (Panel de Administración) for fleet management, plus an AI-powered add-on module (Busticket Supervisor AI 24/7) that uses computer vision to validate ticket sales and detect fraud. The ecosystem serves bus operators across Chile, Costa Rica, and Brazil, supporting multiple sales channels including onboard, agency, and online.
Differentiator
Problem solved
Functional benefit
Brands
- OnBoard Ticket: Fleet management and ticket sales software for bus operators, enabling real-time monitoring, onboard sales, and administrative control.
- Busticket Supervisor AI 24/7
- App Barcazas
Products and services
- Busticket Supervisor AI 24/7 AI-powered inspection system that monitors 100% of ticket sales inside buses using computer vision and video analysis. Validates each payment against passenger counts, detects fraud, and operates 24/7 with night vision cameras. Sold as a premium add-on to transport operators.
- Sistema Venta de Pasajes (OnBoard Ticket) Cloud-based ticket sales and fleet management platform enabling digital ticket issuance, real-time sales monitoring, seat availability management, and administrative control for bus operators from any device including mobile.
- App Busticket Mobile application enabling onboard ticket sales for drivers and assistants, real-time data transmission to operators, and digital ticket generation for passengers.
- Panel de Administración Web-based administrative dashboard for fleet operators to monitor sales in real time, generate reports, manage collaborators, routes and buses, and access real-time closing reports.
- App Barcazas Dedicated mobile application for ferry passengers to purchase tickets for the Barcaza Tehuelche service crossing Lake General Carrera in Patagonia, operated by client Naviera RVC.
Quantifiable outcome
- 20-50% reduction in sales losses for current clients
- +3 more outcomes
Companies that use Busticket
Customer profileNamed customers9 records
Segments5 records
Ideal customer profiles3 records
Busticket technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature10 records
Busticket partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and major.
- Webpay TransbankcorePrimary payment processing integration for Chilean transactions. Busticket's online ticket platform accepts Webpay payments, enabling secure credit/debit card transactions for ticket purchases.
- PayPalcoreInternational payment platform integration allowing PayPal payments for online ticket purchases, expanding payment options beyond Chilean-specific Webpay.
- Naviera RVCmajorRVC operates the Barcaza Tehuelche ferry service since January 2023. Busticket powers their entire ticketing platform including online sales, on-board sales, and a dedicated passenger app (App Barcazas). Testimonials highlight the solution as comprehensive.
- CinesolmajorCinema chain partnership where Busticket developed the online ticket sales website and mobile app (App Cinesol). Described as 'digital partners' launching multiple products together.
- Orion Solutions and Digital Projects BrazilmajorBrazilian partner company handling Busticket operations in Rio de Janeiro. Located at Avda Pasteur 0110, Botafogo, Rio de Janeiro. Supports large-scale implementations of 1 million+ trips per month.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Busticket competitors and assessment
Company assessmentMarket position
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Busticket social profiles
Digital presenceBusticket financial estimates
Financial estimateRevenue estimate
Valuation estimate
Busticket leadership team
Management profileNumber of profiles
Busticket funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Busticket M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Busticket
What does Busticket do?
Busticket develops a cloud-based SaaS platform that digitizes passenger ticket sales across onboard, agency, and online channels for bus, ferry, tourism, and entertainment operators. The system issues electronic tickets, centralizes branch sales data, and provides a real-time administrative dashboard accessible from mobile devices. An AI-powered video inspection add-on (Supervisor AI 24/7) uses onboard cameras and computer vision to validate 100% of transactions and detect fraud.
Is Busticket a public or private company?
Busticket is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Busticket founded?
Busticket was founded in 2018. It employs 1 to 10 people.
Where is Busticket based?
Busticket is headquartered in Santiago, Chile, in the Latin America region.
How does Busticket make money?
Five revenue lines are on record. SaaS Subscription for Ticket Sales Software is the primary driver. The others are AI Supervisor System, POS Hardware Sales, professional Implementation Services and transaction Processing for Ferry Services.
Does Busticket have an API?
No public API is recorded for Busticket.
What industry is Busticket in?
Busticket's product category is Passenger Transport Software. Its primary akta.pro industry code is THAIAMAB, Mobile Ticketing & Digital Pass Apps, with a secondary code of BPAFAGAL, Ticketing, Registration & Event Technology (Badging, Apps). Its NAICS code is 561510 and its SIC code is 7990.