OS Travel
OS Travel is a Mississauga, Canada-based, full-service travel agency founded in 1977, offering online and agent-assisted booking for flights, hotels, cruises, tours, groups, and business travel across 185 countries.
- Company typePrivate
- Founded1977
- HeadquartersMississauga, Canada
- Headcount11–50
- GTM typeB2C
- OfferingServices
What OS Travel does
OS Travel Agency is a privately held, full-service travel agency founded in 1977 and headquartered at 3022 Novar Road in Mississauga, Ontario, Canada. Operating across a claimed 185 countries, the firm serves three primary customer segments — leisure travelers, corporate/business travelers, and groups of 10 or more — with a stated specialization in premium all-inclusive vacations, luxury cruises, and five-star resort stays. The product portfolio spans flight booking, hotels and resorts, car rentals, cruise packages (ocean, river, world, and discovery yacht), escorted tours, group travel, business travel, special events (F1, sports, concerts), Disney destinations, golf getaways, Manulife travel insurance, gift cards, and travel accessories.
The core technology is an online booking engine at ostravel.ca that aggregates supply by searching 125+ consolidator, airline, and online travel sites, surfacing fares from 60 airlines (over 2,000,000 consolidator fares), 450 airline options, and 220,000 hotel and resort properties. Distribution blends self-serve online booking with 24/7 agent-assisted phone (1-800-769-2922) and email sales and a walk-in office. The firm is accredited by TICO (Travel Industry Council of Ontario, registration #1912288) and IATA, and is recognized by Manulife as a top producer of World Travel Insurance.
OS Travel firmographics
Firmographics- Name
- OS Travel
- Legal name
- OS Travel Agency
- Website
- https://ostravel.ca
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- OS Travel is a Mississauga, Canada-based, full-service travel agency founded in 1977, offering online and agent-assisted booking for flights, hotels, cruises, tours, groups, and business travel across 185 countries.
- Ownership category
- akta.pro rank
OS Travel industry classification
Industry- Product category
- Travel Agency Services
- NAICS
- Travel Agencies (561510), Tour Operators (561520)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Cruise Aggregators & Online Cruise Agencies (THAKAAAK)
- akta.pro secondary industries
- Sports & Active Travel Agencies (e.g., ski, golf, dive) (THAKAFAJ), Island, Beach & Resort Travel Agencies (THAKAFAL), Luxury Yacht & Small-Ship Expedition Cruises (THAEABAF)
Keywords
Where OS Travel is headquartered
LocationHeadquarters
- HQ city
- Mississauga
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
OS Travel business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Travel Booking Commissions: Agency earns commissions from airlines, cruise lines, hotels, resorts, car rental companies, and tour operators on bookings made through the platform. Acts as intermediary between travelers and travel suppliers.
- Travel Insurance Sales: Sells Manulife World Travel Insurance to Canadian residents, earning commissions on policies for All-Inclusive, Global Medical, Trip Interruption, Trip Cancellation, Travel Canada, Annual, and Visitors to Canada plans.
- Merchandise and Gift Cards: Sells travel-related merchandise (Annual Calendars, Packing Cubes, Waterproof Bags) and gift cards ranging from $50 to $25,000 for travel bookings.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Best Price Guarantee |
| Unit Pricing | One time/ perpetual license | Annual Calendar |
| Unit Pricing | One time/ perpetual license | Packing Cubes |
| Unit Pricing | One time/ perpetual license | Waterproof Bag 2L |
| Unit Pricing | One time/ perpetual license | Gift Cards |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels4 records
OS Travel product offering
Product offeringCore offering
OS Travel is a multispecialty travel agency that books flights, hotels, cruises, car rentals, escorted tours, and all-inclusive vacation packages through an online search engine and agent-assisted channels. The agency aggregates inventory from 450+ airlines, 24 cruise lines, 220,000+ hotel and resort properties, 12 rental car companies, and 34 tour operators, serving leisure, business, and group travelers across 185 countries.
Product overview
OS Travel operates as a full-service online travel agency offering a comprehensive booking platform that aggregates travel services from global suppliers. The core offering consists of an online booking engine that searches over 125 consolidator, airline, and travel sites to provide the lowest fares across flights, hotels, car rentals, cruises, and tours. The product portfolio includes partnerships with 450+ airlines, 24 cruise lines, 220,000+ hotel and resort properties, 12 major rental car companies, and 34 tour operators. Additional services include travel insurance (Manulife), group travel management (10+ travelers), business travel services, special event packages (sports, music, entertainment), Disney vacation packages, and golf vacation packages. The company also operates a retail shop selling travel accessories and gift cards. OS Travel serves both consumer (leisure) and business travel segments with 24/7 online booking capabilities and agent-assisted booking.
Differentiator
Problem solved
Functional benefit
Quantifiable outcome
- Best Price Guarantee - searches 125+ consolidator, airline and travel sites to find lowest available fare
Companies that use OS Travel
Customer profileNamed customers3 records
Segments6 records
Ideal customer profiles3 records
OS Travel technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
OS Travel partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core.
- Disney Cruise LinecoreApproved agency partner for Disney Cruise Line voyages. Offers Disney Magic, Disney Wonder, Disney Dream, Disney Fantasy, Disney Wish, Disney Treasure, and Disney Destiny cruise bookings with special packages including Star Wars Day at Sea and Marvel Day at Sea.
- Ocean Cruise Lines (Ocean Liners)corePartnership with major ocean cruise lines including Carnival, Costa, Crystal, Cunard, Princess, Holland America, MSC, Royal Caribbean, Seabourn, Virgin Voyages, Viking Ocean, Windstar, and Celebrity.
- World Cruise LinescorePartnership with luxury world cruise operators including Oceania Cruises, Regent Seven Seas Cruises, and Silversea Cruises offering Grand Voyages of 100+ days.
- River Cruise LinescorePartnership with river cruise operators including Ama Waterways, Avalon Waterways, Azamara, Emerald Cruises, Tauck, Scenic Cruises, and Viking River Cruises.
- Discovery Yacht PartnerscorePartnership with luxury discovery yacht operators including Four Seasons Yacht Collection, Lindblad Expeditions-National Geographic, Ritz-Carlton Yacht Collection, Seadream Yacht Club, Scenic Luxury Cruises, Silversea, Star Clipper Cruises, and Viking Expeditions.
- Manulife World Travel InsurancecoreAs a top producer, OS Travel sells Manulife World Travel Insurance including All-Inclusive, Global Medical Emergency, Trip Interruption, Trip Cancellation, Travel Canada, Annual, and Visitors to Canada plans.
- TICO (Travel Industry Council of Ontario)coreRegulatory body governing travel agencies in Ontario, Canada. OS Travel is registered and licensed (#1912288).
- IATA (International Air Transport Association)coreGlobal airline trade association. OS Travel holds IATA accreditation as an authorized travel agency.
- Hotel & Resort PartnerscorePartnership with 220,000+ hotel and resort properties including Four Seasons, Ritz-Carlton, St. Regis, JW Marriott, Hotel Excelsior, Riu Palace, Hard Rock Resort, Club Med, Sandals, Melia, Royalton, Bahia Principe, Occidental, and Zoetry.
- Airline PartnerscoreAccess to 450 airlines through consolidator relationships including Air Canada, WestJet, Sunwing, Air Transat, Delta, United, American Airlines, Lufthansa, KLM, JetBlue, and 55+ others.
- Rental Car PartnerscorePartnership with 12 of the world's largest rental car companies for ground transportation options.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
OS Travel competitors and assessment
Company assessmentBroad incumbents
- Expedia Group: Largest global OTA operating Expedia, Hotels.com, and Vrbo. Provides the same flight, hotel, cruise, car, and package booking functionality that OS Travel's online engine competes against, at vastly greater scale.
- Booking Holdings: Parent of Booking.com, Priceline, and Kayak. A dominant global OTA and metasearch aggregator that competes with OS Travel's consumer-facing booking engine across flights, accommodations, and packages.
- Tripadvisor: Global metasearch and OTA platform offering hotels, flights, cruises, and experiences. Comparable to OS Travel as an online-driven discovery and booking funnel for cruise and tour inventory.
Direct peers
- Bon Voyage Travel: Independent Canadian retail travel agency specializing in premium and group travel, with cruise, resort, and escorted tour offerings analogous to OS Travel's mix.
- CAA Travel: Canadian retail travel agency network with multi-product booking (flights, cruises, tours, vacation packages) and a member-based, agent-assisted model. Directly overlaps OS Travel's customer segments and product mix across Canada.
- Flight Centre Travel Group: Canada-founded retail travel agency brand operating physical storefronts, phone-based agents, and online booking for flights, hotels, cruises, and tours. Directly comparable multi-channel agency model.
- TravelOnly: Canadian host agency network selling cruise, tour, and vacation packages through independent agents. Competes with OS Travel for the same small-business and group travel agents in Canada.
- TravelBrands: Canadian travel distribution company with host agency and consumer travel brands selling vacation packages, cruises, and group travel across multiple supplier relationships. Highly comparable in product breadth and supplier aggregation.
- Maritime Travel: Canadian retail travel agency operating both storefronts and online across leisure, group, cruise, and corporate travel. Closely comparable to OS Travel's premium-leisure and multi-channel distribution.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
OS Travel social profiles
Digital presenceOS Travel compliance and trust
Trust signalCompliance2 records
OS Travel financial estimates
Financial estimateRevenue estimate
Valuation estimate
OS Travel leadership team
Management profileNumber of profiles
OS Travel funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
OS Travel M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about OS Travel
What does OS Travel do?
OS Travel is a multispecialty travel agency that books flights, hotels, cruises, car rentals, escorted tours, and all-inclusive vacation packages through an online search engine and agent-assisted channels. The agency aggregates inventory from 450+ airlines, 24 cruise lines, 220,000+ hotel and resort properties, 12 rental car companies, and 34 tour operators, serving leisure, business, and group travelers across 185 countries.
Is OS Travel a public or private company?
OS Travel is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was OS Travel founded?
OS Travel was founded in 1977. It employs 11 to 50 people.
Where is OS Travel based?
OS Travel is headquartered in Mississauga, Canada, in the North America region.
How does OS Travel make money?
Three revenue lines are on record. Travel Booking Commissions are the primary driver. The others are travel Insurance Sales and merchandise and Gift Cards.
Who are OS Travel's main competitors?
Broad incumbents on record are Expedia Group, Booking Holdings and Tripadvisor. Direct peers are Bon Voyage Travel, CAA Travel, Flight Centre Travel Group, TravelOnly, TravelBrands and Maritime Travel.
Does OS Travel have an API?
No public API is recorded for OS Travel.
What industry is OS Travel in?
OS Travel's product category is Travel Agency Services. Its primary akta.pro industry code is THAKAAAK, Cruise Aggregators & Online Cruise Agencies, with a secondary code of THAKAFAJ, Sports & Active Travel Agencies (e.g., ski, golf, dive). Its NAICS code is 561510 and its SIC code is 4700.