New Energy Tech Consumer Code
New Energy Tech Consumer Code (NETCC) is an ACCC-authorised Australian consumer protection program, administered by the Clean Energy Council, that certifies over 2,000 retailers of solar, battery storage, EV chargers, and related new energy technologies against industry- and consumer-body-designed standards.
- Company typePrivate
- Founded2023
- HeadquartersMelbourne, Australia
- Headcount1–10
- GTM typeB2B
- OfferingServices
What New Energy Tech Consumer Code does
New Energy Tech Consumer Code (NETCC) is an Australian consumer protection program that sets and enforces standards for retailers selling new energy technologies, including solar PV systems, battery storage, electric vehicle chargers, and virtual power plants. The program is administered by the Clean Energy Council under a 10-year appointment (through December 2033) and operates under conditional authorisation from the Australian Competition and Consumer Commission (ACCC), originally granted in December 2019 and varied by the Australian Competition Tribunal in September 2020. NETCC is governed by a multi-stakeholder Council comprising peak industry and consumer bodies (Australian Energy Council, Clean Energy Council, Consumer Action Law Centre, Energy Consumers Australia, Energy Networks Australia, and Renew), with independent compliance oversight provided by a Code Monitoring and Compliance Panel chaired by Associate Professor Penelope Crossley.
The program certifies retailers as "Approved Sellers" who must demonstrate compliance with NETCC standards covering the entire customer journey from sales and marketing through installation, warranty, and complaint handling. Core offerings include the NETCC Standards document, the Approved Seller Certification Program, an online Approved Seller Directory, Consumer Information Products (CIPs) developed by Energy Consumers Australia, a customisable Sales and Installation Agreement template authored by Hamilton Locke, technical guidance documents, and a Finance Provider Approval Program for deferred payment products. Enforcement comprises complaint investigation, audits, compliance actions, and (in serious cases) suspension of Approved Seller status.
NETCC generates revenue through a non-refundable application fee ($480 + GST, or $160 + GST if bundled with the Sales Agreement), tiered annual membership fees based on each seller's new energy tech sales revenue ($800-$10,000 + GST across six tiers), optional Sales and Installation Agreement templates ($800 + GST), and Finance Provider application fees ($3,500 + GST). The customer base comprises over 2,000 approved retailers distributed across Australia, with approximately 77% paying the minimum Tier 1 annual fee, supplemented by a smaller cohort of enterprise-level finance providers (Plenti, AGL, Brighte Capital, Intellihub) and integration with multiple state government rebate and incentive programs that require NETCC Approved Seller status.
New Energy Tech Consumer Code firmographics
Firmographics- Name
- New Energy Tech Consumer Code
- Legal name
- Clean Energy Council Limited
- Website
- https://newenergytech.org.au
- Company type
- Private
- Founded year
- 2023
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- New Energy Tech Consumer Code (NETCC) is an ACCC-authorised Australian consumer protection program, administered by the Clean Energy Council, that certifies over 2,000 retailers of solar, battery storage, EV chargers, and related new energy technologies against industry- and consumer-body-designed standards.
- Ownership category
- akta.pro rank
New Energy Tech Consumer Code industry classification
Industry- Product category
- Industry Certification & Consumer Protection Standards
- NAICS
- Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Professional Organizations (81392)
- SIC
- Services-Services, Nec (8900)
- akta.pro primary industry
- Third-Party Certification, Code Compliance & Regulatory Inspection (ASME/API/ISO) (EUAEAHAN)
Keywords
Where New Energy Tech Consumer Code is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
New Energy Tech Consumer Code business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Others
Revenue model
- Application Fees: Businesses applying to become Approved Sellers pay a non-refundable application fee of $480 + GST. If purchasing the optional Sales and Installation Agreement bundle, the application fee is reduced to $160 + GST.
- Annual Membership Fees: Approved Sellers pay tiered annual fees based on the total value of new energy tech products sold: Tier 1 ($0-1M): $800, Tier 2 ($1-2M): $1,500, Tier 3 ($2-4M): $3,000, Tier 4 ($4-6M): $6,000, Tier 5 ($6-8M): $8,000, Tier 6 ($8M+): $10,000 (all excl. GST).
- Sales and Installation Agreement: Optional customisable sales contract template priced at $800 + GST for non-members, free for current Approved Sellers who previously purchased under ASR program.
- Appeals Fees: Appeals against denied applications incur a non-refundable fee of $750. Appeals against compliance determinations are free.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Annual fee for businesses with $0-1M in NET sales |
| Subscription | Annual | Annual fee for businesses with $1-2M in NET sales |
| Subscription | Annual | Annual fee for businesses with $2-4M in NET sales |
| Subscription | Annual | Annual fee for businesses with $4-6M in NET sales |
| Subscription | Annual | Annual fee for businesses with $6-8M in NET sales |
| Subscription | Annual | Annual fee for businesses with $8M+ in NET sales |
| One time/ perpetual license | Pay-as-you-go | One-time fee for new seller application |
| One time/ perpetual license | Pay-as-you-go | Sales and Installation Agreement bundle |
| One time/ perpetual license | Pay-as-you-go | Optional NETCC-compliant sales contract template |
| One time/ perpetual license | Pay-as-you-go | Application appeal fee |
| One time/ perpetual license | Pay-as-you-go | Finance provider application fee |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
New Energy Tech Consumer Code product offering
Product offeringCore offering
NETCC is a consumer protection code that establishes mandatory standards for businesses selling new energy technology products (such as solar panels, batteries, and EV chargers) to Australian residential consumers. It provides a formal accreditation and approval program for retailers, finance providers, and installers, set and administered by the Clean Energy Council under authorisation from the Australian Competition and Consumer Commission (ACCC). The code covers product warranties, complaint handling, sales practices, and standardised contracts.
Product overview
The New Energy Tech Consumer Code (NETCC) is a consumer protection program, not a traditional software product. It operates as a standards and certification body for the new energy tech sector in Australia. The core offering consists of the NETCC Standards (a comprehensive consumer protection code), the Approved Seller Certification Program (which certifies retailers meeting those standards), and the associated Consumer Information Products (educational guides). Supporting offerings include a customizable Sales and Installation Agreement template for retailers, Technical Guidance Documents, Complaints Handling and Compliance Services, an Approved Seller Directory for consumers, and a Finance Provider Approval Program. The ecosystem works together: retailers become certified by meeting NETCC standards, consumers access guidance and approved seller directories, and the program enforces compliance through investigation and audit processes.
Differentiator
Problem solved
Functional benefit
Products and services
- NETCC Approved Seller Accreditation Accreditation program for retailers and installers of new energy technology products in Australia. Businesses apply, pay fees, and upon approval are listed on the Approved Seller Directory and permitted to display the NETCC approved-seller logo. Covers solar, battery, EV charger, and other new energy tech sales.
- NETCC Finance Provider Approval Program Approval program for finance providers (such as green-loan or solar-financing providers) that fund new energy technology purchases by consumers. Approved providers must comply with NETCC standards around responsible lending and consumer disclosure.
- NETCC Sales and Installation Agreement Standardised sales-and-installation contract template provided to NETCC-approved sellers for use with residential customers. Sold/licensed by NETCC (priced at $800 + GST per template) to ensure consistent consumer protections and disclosure across the industry.
- NETCC Approved Seller Directory Public-facing online directory that allows consumers to search for NETCC-approved sellers in their area. Functions as a verification tool supporting consumer trust and is referenced in dispute-resolution and complaint processes.
- NETCC Complaints Handling & Compliance Services Operational compliance services managed through the Code Monitoring & Compliance Panel, handling consumer complaints, retailer appeals, and enforcement actions against approved sellers who breach the code.
Quantifiable outcome
- Over 2,000 approved sellers committed to consumer protection standards
- +2 more outcomes
Companies that use New Energy Tech Consumer Code
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles2 records
New Energy Tech Consumer Code technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
New Energy Tech Consumer Code partnerships and signals
Strategic signalPartnerships
17 partnerships are on record, tiered core and minor.
- Clean Energy CouncilcoreThe Clean Energy Council is the peak body for the clean energy industry in Australia and has been appointed as the Administrator and Steward of the NETCC program for a period of 10 years until December 2033. They are responsible for day-to-day operations of the NETCC program including assessing applications, monitoring compliance, and enforcing the code.
- Australian Energy CouncilcoreRepresents major electricity and downstream natural gas businesses that collectively provide gas and electricity to more than 10 million Australian homes and businesses. Part of the NETCC Council governance structure.
- Consumer Action Law CentrecoreA campaign-focused consumer advocacy organisation offering free legal services to vulnerable consumers and financial counselling. Part of the NETCC Council governance structure.
- Energy Consumers AustraliacoreThe independent national voice for residential and small business energy consumers. Part of the NETCC Council governance structure. Developed Consumer Information Products for the program.
- Energy Networks AustraliacoreThe national industry body representing Australia's electricity transmission and distribution and gas distribution networks. Part of the NETCC Council governance structure.
- RenewcoreA national not-for-profit organisation that inspires, enables and advocates for people to live sustainably in their homes and communities. Part of the NETCC Council governance structure.
- Hamilton LockecoreAppointed as the Finance Delegate to assess and monitor compliance with the Payment and Finance requirements of the NETCC. Assists in assessing applications from credit providers to have their deferred payment arrangements approved.
- Associate Professor Penelope CrossleycoreExpert in energy transition law, including renewable energy and energy storage law, and electricity market governance. Appointed as Chair of the Code Monitoring and Compliance Panel. Has PhD in international and comparative renewable energy law and runs Energy Law Program at The University of Sydney Law School.
- Plenti Finance Pty LtdminorApproved Finance Provider offering Plenti's Zero-Interest Payment Plan (ZIPP), an NCC exempt credit product issued by Plenti Finance Pty Ltd and managed by Plenti RE Limited (AFSL 449176 and ACL 449176).
- AGL Energy Services Pty LimitedminorApproved Finance Provider offering Electric Vehicle Charger Installation Interest Free Payment Plan for consumers purchasing EV chargers through approved sellers.
- Brighte Capital Pty LtdminorApproved Finance Provider offering BrightePay, a deferred payment arrangement for new energy tech purchases.
- Intellihub Australia Pty LtdminorApproved Finance Provider offering Enreal Home Energy Subscription Agreement and Zelora Home Energy Subscription Agreement for home energy solutions.
- Solar VictoriacoreVictorian government program offering rebates and interest free loans for solar. Requires retailers to be NETCC Approved Sellers to participate.
- NSW GovernmentcoreNSW Home Energy Saver program offering upfront discounts and interest-free loans for eligible households for home energy upgrades including solar, batteries, and EV chargers. Requires NETCC Approved Seller status.
- WA GovernmentcoreWA Residential Battery Scheme offering rebates and no interest loans for battery installations with virtual power plants. Requires NETCC Approved Sellers.
- QLD GovernmentcoreSupercharged Solar for Renters program offering rebates for rooftop solar systems for rental properties. Requires retailers to be NETCC Approved Sellers.
- SA GovernmentcorePowering Business Grants program for businesses for solar, battery and energy efficiency projects. Requires NETCC Approved Seller status.
Scale indicators6 records
Recent moves8 records
Expansion highlights5 records
New Energy Tech Consumer Code competitors and assessment
Company assessmentOthers
- Energy Networks Australia: Australian national body for electricity transmission, distribution, and gas networks. Comparable as a Council member and a stakeholder that shapes the regulatory environment in which NETCC-approved sellers operate.
- Energy Consumers Australia: Australian national voice for residential and small business energy consumers. Comparable as a Council member and the developer of NETCC's Consumer Information Products, serving the same consumer-protection mission from a complementary angle.
- Renew: Australian national not-for-profit advocating sustainable home energy. Comparable as a Council member of NETCC and a peer in producing consumer information products and educational content for households purchasing new energy tech.
Broad incumbents
- Solar Energy UK: UK solar and energy storage trade association that administers a consumer code for solar retailers. Highly comparable as the international analogue of NETCC, executing a similar voluntary consumer protection code with signatory membership and complaint handling.
- Clean Energy Council: The peak body for Australia's clean energy industry and the Administrator/Steward of NETCC. Comparable as the parent organisation running the program and offering overlapping accreditation for solar designers/installers and battery installers.
- Smart Energy Council: Australian peak body for renewable energy retailers and installers. Comparable as a competing industry association offering accreditation, certification, and policy advocacy for the same new energy tech member base that NETCC serves.
Direct peers
- Solar Accreditation Australia: National accreditation body for solar PV installers in Australia. Directly comparable as a competing/sister accreditation scheme that certifies installers against an industry code, addressing similar consumer protection concerns in the new energy tech retail chain.
- Master Electricians Australia: Peak trade body licensing electricians across Australia. Comparable as a membership-based certification scheme that many NETCC-approved sellers must also hold, and one that competes for the same retailer/installer participation and annual fees.
Regional players
- Energy Safe Victoria: Victorian regulator for electrical and gas safety. Comparable as a quasi-regulatory body that performs licensing, inspection, and compliance functions for the same new energy tech retail and installation industry, with potential to absorb or compete with NETCC's role.
Emerging players
- National Electrical and Communications Association (NECA): Australian electrical and communications industry peak body. Comparable as a membership-driven certification body that many of NETCC's approved sellers must also join, operating in the same electrical/installer ecosystem.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
New Energy Tech Consumer Code social profiles
Digital presenceNew Energy Tech Consumer Code compliance and trust
Trust signalCompliance2 records
New Energy Tech Consumer Code financial estimates
Financial estimateRevenue estimate
Valuation estimate
New Energy Tech Consumer Code leadership team
Management profileNumber of profiles
Profiles1 record
New Energy Tech Consumer Code funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
New Energy Tech Consumer Code M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about New Energy Tech Consumer Code
What does New Energy Tech Consumer Code do?
NETCC is a consumer protection code that establishes mandatory standards for businesses selling new energy technology products (such as solar panels, batteries, and EV chargers) to Australian residential consumers. It provides a formal accreditation and approval program for retailers, finance providers, and installers, set and administered by the Clean Energy Council under authorisation from the Australian Competition and Consumer Commission (ACCC). The code covers product warranties, complaint handling, sales practices, and standardised contracts.
Is New Energy Tech Consumer Code a public or private company?
New Energy Tech Consumer Code is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was New Energy Tech Consumer Code founded?
New Energy Tech Consumer Code was founded in 2023. It employs 1 to 10 people.
Where is New Energy Tech Consumer Code based?
New Energy Tech Consumer Code is headquartered in Melbourne, Australia, in the Oceania region.
How does New Energy Tech Consumer Code make money?
Four revenue lines are on record. Application Fees are the primary driver. The others are annual Membership Fees, sales and Installation Agreement and appeals Fees.
Who are New Energy Tech Consumer Code's main competitors?
Others on record are Energy Networks Australia, Energy Consumers Australia and Renew. Broad incumbents are Solar Energy UK, Clean Energy Council and Smart Energy Council. Direct peers are Solar Accreditation Australia and Master Electricians Australia. Energy Safe Victoria is listed as a regional player. National Electrical and Communications Association (NECA) is listed as an emerging player.
Does New Energy Tech Consumer Code have an API?
No public API is recorded for New Energy Tech Consumer Code.
What industry is New Energy Tech Consumer Code in?
New Energy Tech Consumer Code's product category is Industry Certification & Consumer Protection Standards. Its primary akta.pro industry code is EUAEAHAN, Third-Party Certification, Code Compliance & Regulatory Inspection (ASME/API/ISO). Its NAICS code is 92615 and its SIC code is 8900.