New England Behavioral Health Services, Inc.

What New England Behavioral Health Services, Inc. does

New England Behavioral Health Services, Inc. (NEBHSI) is a privately held outpatient behavioral health and addiction treatment provider headquartered at 1351 Main St, Brockton, Massachusetts. The company delivers a coordinated suite of clinical services including Outpatient/Individual Counseling, Group Therapy, a Community Support Program for vulnerable and high-risk clients, an Intensive Outpatient Program (IOP), a Day Treatment Program (DTP), and DOT-qualified Substance Abuse Professional (SAP) evaluations for workplace drug and alcohol violations. Treatment is grounded in evidence-based modalities such as cognitive behavioral therapy, dialectical behavior therapy (DBT) skills including Wise Mind, and motivational incentives for addiction recovery.

The company operates a direct-to-consumer delivery model through a single physical clinic in Brockton, with online booking via the company website supplementing walk-in and referral channels. The clinical staff of approximately eight people is intentionally multilingual, offering services in Haitian Creole, Spanish, Portuguese, and French to address language and cultural barriers that limit access to behavioral health care among immigrant and minority populations in southeastern Massachusetts. Patients are billed through a mix of insurance (MassHealth, Blue Cross Blue Shield, AETNA, Cigna, United Healthcare, United Behavioral Health, Tufts Health Plan, AllWays Health Partners, and Optum) and self-pay, with no publicly disclosed pricing.

NEBHSI's go-to-market relies on digital presence (Facebook, LinkedIn, content blog, email newsletter) and community-based outreach. The organization is independently operated with no disclosed parent company, private equity backing, or venture capital investment, and markets itself primarily as a culturally and linguistically accessible alternative to mainstream addiction treatment providers in the Brockton service area. No funding rounds, acquisitions, mergers, regulatory actions, or leadership transitions are disclosed in the available data.

Name

New England Behavioral Health Services, Inc.

Legal name

New England Behavioral Health Services Inc

Website

https://nebhsi.net

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

New England Behavioral Health Services, Inc. is a privately held outpatient behavioral health and addiction treatment provider in Brockton, Massachusetts, serving individuals and families through counseling, group therapy, IOP, day treatment, and DOT SAP services delivered by a multilingual clinical staff.

Ownership category

akta.pro rank

Product category

Outpatient Behavioral Health and Addiction Treatment

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Outpatient Mental Health Clinics & Counseling Centers (HLAFACAA)

akta.pro secondary industries

Outpatient Substance Use Disorder (SUD) Treatment Programs (HLAFABAD), Outpatient Substance Use Treatment Programs (IOP/PHP/OP) (HLAFACAF)

Keywords

• Outpatient behavioral health
• Addiction counseling services
• Mental health treatment
• Intensive outpatient program
• DOT SAP evaluation

Headquarters

HQ city

Brockton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare revenue generated through outpatient treatment services billed to insurance providers or self-pay patients. Services include individual counseling, group therapy, intensive outpatient program, day treatment, and DOT SAP counseling.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

New England Behavioral Health Services, Inc. operates an outpatient behavioral health clinic in Brockton, Massachusetts providing mental health and addiction treatment services. Its clinical offerings span Outpatient/Individual Counseling, Group Therapy, Community Support (case management), an Intensive Outpatient Program (IOP), a Day Treatment Program (DTP), and DOT SAP Counseling for workplace drug and alcohol violations. Care is delivered by credentialed, multilingual clinicians and billed through major commercial and public insurance plans or self-pay.

Product overview

New England Behavioral Health Services, Inc. is an outpatient behavioral health and addiction treatment provider offering a coordinated suite of clinical services. The core offerings include Outpatient/Individual Counseling, Group Therapy, Community Support, Intensive Outpatient Program (IOP), Day Treatment Program (DTP), and DOT SAP Counseling. These services work together to provide treatment, counseling, and support for individuals with behavioral, mental, or addiction problems, ranging from standard outpatient care to intensive day treatment programs, with a focus on evidence-based treatments and culturally diverse care.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient/Individual Counseling
• Group Therapy Therapeutic group sessions that help clients relate to peers with similar struggles, providing mutual support and diverse perspectives through shared recovery experiences.
• Community Support (Case Management) Community Support Program providing case management services to vulnerable or high-risk clients, helping them find safety, empowerment, and care.
• Intensive Outpatient Program (IOP) Intensive treatment program for addictions, depression, and disorders that do not require detoxification, designed to establish coping strategies, support mechanisms, and relapse management.
• Day Treatment Program (DTP) Multi-disciplinary day program delivering a more intensive therapeutic experience than standard outpatient care, taking a holistic approach to help clients focus on growth and healing.
• DOT SAP Counseling Services provided by DOT-qualified Substance Abuse Professional (SAP) counselors for evaluations of employees who have violated alcohol or drug regulations, including counseling, follow-up testing, treatment, and aftercare advice.

Quantifiable outcome

• Patient testimonial: sobriety and career recovery achieved in under 8 months

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Eight partnerships are on record, tiered minor.

• MassHealthminorOthersMassHealth (Massachusetts Medicaid program) accepted as insurance payer for healthcare services provided.
• Blue Cross Blue ShieldminorOthersBlue Cross Blue Shield insurance accepted as payment for addiction treatment and mental health services.
• AETNAminorOthersAETNA health insurance accepted for outpatient addiction treatment services.
• CignaminorOthersCigna health insurance accepted for behavioral health and addiction services.
• United HealthcareminorOthersUnited Healthcare insurance plans accepted including United Behavioral Health.
• Tufts Health PlanminorOthersTufts Health Plan insurance accepted for outpatient services.
• AllWays Health PartnersminorOthersAllWays Health Partners insurance accepted for addiction treatment and mental health services.
• OptumminorOthersOptum behavioral health insurance network accepted for services.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Broad incumbents

• BayMark Health Services: One of the largest US outpatient addiction treatment operators with extensive Massachusetts presence. Offers OTP, OBOT, counseling, and IOP — directly overlapping with NEBHSI's SUD and behavioral health portfolio but at national scale.
• Beth Israel Lahey Health Behavioral Services: Major Massachusetts health system's behavioral health division operating outpatient mental health and addiction clinics throughout the region. Competes for the same patients and insurance contracts while offering hospital-level integration NEBHSI cannot match.
• Arbour Health Systems: Massachusetts behavioral health network with outpatient counseling, IOP, and addiction services across the state. Comparable service portfolio with broader geographic reach and hospital-affiliated clinical resources.

Direct peers

• Column Health: Massachusetts-based outpatient behavioral health provider offering addiction treatment, mental health services, and primary care integration. Operates multiple MA clinics with similar service mix (IOP, counseling, MAT) to NEBHSI and competes for the same payer networks.
• Spectrum Health Systems: Massachusetts-headquartered behavioral health organization providing outpatient addiction treatment, mental health services, and recovery support across the state. Closely comparable in service breadth (IOP, counseling, case management) and geography.
• CleanSlate Addiction Treatment Centers: Multi-state outpatient addiction treatment chain with locations across Massachusetts including the South Shore. Offers medication-assisted treatment and counseling in the same outpatient SUD space as NEBHSI, with significantly greater scale and corporate infrastructure.
• High Point Treatment Center: Massachusetts-based nonprofit providing outpatient and residential addiction and mental health treatment throughout the South Shore and Brockton region. Direct competitor for outpatient referrals and MassHealth contracts.

Regional players

• Old Colony YMCA Behavioral Health Services: Brockton-area community organization offering outpatient behavioral health and addiction services with deep local roots. Competes for the same Brockton/South Shore patient population and MassHealth funding.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights5 records

Customer concentration

• Facebookm.facebook.com/profile.php?id=100085838967231&_rdr
• LinkedInlinkedin.com/company/new-england-behavioral-health-services-inc

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New England Behavioral Health Services, Inc.