Osf Home Care

What Osf Home Care does

OSF Home Care Services is a non-profit division of OSF HealthCare, a faith-based Catholic health system founded in 1877 and headquartered in Peoria, Illinois. It provides home health, hospice, home infusion pharmacy, and home medical equipment services — including CPAP/BiPAP machines, oxygen concentrators, and mobility devices — to patients across Illinois and the Upper Peninsula of Michigan. The division operates within an integrated delivery network of 18 inpatient facilities, 16 licensed hospitals, and 150+ primary care and specialist offices, with referral and care coordination supported by the Epic-integrated OSF MyChart patient portal.

The underlying technology platform is the OSF OnCall digital health ecosystem, which delivers 24/7 virtual care, remote patient monitoring for chronic conditions (asthma, COPD, diabetes, heart failure, hypertension), hospital-at-home programs, mobile clinics, and a Virtual ICU with predictive analytics. AI features include the Clare chatbot for symptom triage using natural language processing and automated abnormal-vitals detection within remote monitoring kits. Additional digital offerings include Virtual Hospitalist services supporting seven OSF facilities, nurse triage, physician office answering service, and the SilverCloud behavioral health platform.

Revenue is generated through fee-for-service patient care (Medicare, Medicaid, commercial insurance, self-pay), recurring employer contracts for OSF OnCall virtual care and occupational health, and subscription-style CompleteCare 55+ primary care for adults 55+ with chronic conditions. Financial assistance programs offer up to 100% discounts based on federal poverty guidelines. Go-to-market combines direct-to-consumer digital access, physician referrals within the integrated network, enterprise field sales to Illinois employers, and retail urgent care clinics (23+ Illinois locations). Strategic growth vectors include remote monitoring product expansion, employer health solutions, and the 2024 acquisition of OSF Saint Katharine Medical Center.

Name

Osf Home Care

Legal name

OSF Healthcare System

Website

https://osfhomecare.org

Company type

Private

Founded year

1877

Operating status

Operating

Short description

OSF Home Care Services is a non-profit division of OSF HealthCare delivering home health, hospice, home infusion pharmacy, and home medical equipment to patients across Illinois and Michigan, supported by an integrated digital health platform and 16-hospital referral network.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Home Health Care Services (62161), Services for the Elderly and Persons with Disabilities (62412), Other Residential Care Facilities (62399)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Hospital-Based/Home Health System-Affiliated Skilled Home Health (HLADAFAB)

akta.pro secondary industry

Home-Based Chronic Disease Management (Skilled) (HLADAFAL)

Keywords

• Home health services
• Hospice care
• Home medical equipment
• Home infusion pharmacy
• Virtual care platforms

Headquarters

HQ city

Peoria

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Patient Care Services: Direct patient care services including home health, hospice, home medical equipment (CPAP/BiPAP, oxygen concentrators, mobility equipment), and home infusion pharmacy. Revenue generated through insurance billing, Medicare, Medicaid, and self-pay patients.
2. OSF OnCall Employer Health Solutions: Virtual care and digital health solutions sold to employers including urgent care virtual visits, remote patient monitoring programs, and wellness support for employees. Revenue from employer contracts and health plan arrangements.
3. OSF CompleteCare 55+: Primary care model for adults 55+ with chronic conditions, offering integrated healthcare with 24/7 access. Revenue through insurance billing including Medicare and commercial plans.
4. Financial Assistance Programs: Financial assistance available for uninsured, underinsured, or those lacking financial resources. Discounts up to 100% based on federal poverty income guidelines. Partners with Elevate PFS for free financial advocacy.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels6 records

Core offering

OSF Home Care Services is a division of OSF HealthCare providing home-based healthcare including home health skilled nursing and therapy, hospice end-of-life care, home infusion pharmacy, and home medical equipment (CPAP/BiPAP machines, oxygen concentrators, mobility equipment). It also operates the OSF OnCall digital health platform offering virtual urgent care, hospital-at-home, chronic condition remote monitoring, and employer health solutions across Illinois and Michigan.

Product overview

OSF Home Care Services is a comprehensive home-based health care service line within OSF HealthCare, offering home health, hospice, home infusion pharmacy, and home medical equipment (including CPAP/BiPAP machines, oxygen concentrators, and mobility equipment). The broader OSF HealthCare digital health ecosystem includes OSF OnCall platform with urgent care (in-person and virtual), chronic condition monitoring (OSF OnCall Connect), hospital-at-home (OSF OnCall Digital Hospital), mobile clinics, and employer health solutions. Specialty services include behavioral health (SilverCloud online platform, Behavioral Health Navigators, OSF Strive trauma recovery), pharmacy services, and OSF CompleteCare 55+ primary care for older adults. The ecosystem also includes Virtual ICU, Virtual Hospitalist services, Nurse Triage, and Physician Office Answering Service for provider support.

Differentiator

Problem solved

Functional benefit

Brands

• OSF OnCall: Digital health operating entity delivering virtual care, hospital-at-home, urgent care virtual visits, chronic condition monitoring, and digital wellness programs
• OSF CompleteCare 55+
• OSF Peace Meal
• OSF Richard L. Owens Hospice Home
• OSF Strive
• SilverCloud
• OSF MyChart

Products and services

• Home Health Skilled nursing, therapy services, and wound care delivered to patients in their homes to support recovery and independence. Targeted at patients requiring post-acute or ongoing clinical care at home.
• Hospice Services End-of-life care services providing comfort, dignity, and support for patients and families facing life-threatening illness, including the dedicated OSF Richard L. Owens Hospice Home facility.
• Home Infusion Pharmacy Intravenous medication and therapy administration services provided in the patient's home by trained clinicians, for patients requiring ongoing infusion treatments outside a hospital.

Quantifiable outcome

• 27% decrease in ICU length of stay with Virtual ICU
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature4 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Elevate PFSminorStrategic or Co-development PartnerOSF HealthCare partners with Elevate PFS to provide free financial advocacy for patients who do not have medical insurance. Elevate PFS works with patients to identify assistance that may be available for medical bills.
• Illinois Uninsured Discount ActcoreOthersCompliance with Illinois Uninsured Discount Act providing discounted healthcare to qualifying families based on federal poverty income guidelines.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pennant Group: Home health, hospice, and senior living operator with a decentralized operating model. Comparable in core service lines and operating in overlapping patient populations across multiple U.S. states.
• Amedisys: A leading publicly traded home health and hospice operator with skilled nursing, therapy, and hospice services across 30+ states. Directly comparable to OSF Home Care in core service lines (home health, hospice) and target patient populations.
• LHC Group: Major home health, hospice, and home infusion provider with deep joint-venture partnerships with hospital systems, similar to OSF's hospital-system-affiliated model. Acquired by Optum (UnitedHealth Group) in 2023, expanding its capital base relative to non-profit peers.
• Compassus: Hospice, home health, and palliative care provider operating across 30+ states. Directly comparable to OSF Home Care on hospice services and adjacent on home health.
• Aveanna Healthcare: Home health, hospice, and private duty nursing provider serving medically complex and elderly patients. Comparable home-based skilled nursing and therapy services, though with a stronger pediatric focus.
• BrightSpring Health Services: Diversified home and community-based health services provider including home health, hospice, pharmacy, and home medical equipment. Highly comparable to OSF Home Care's bundled service offering across the home care continuum.
• Addus HomeCare: Personal care, hospice, and home health provider with concentration in Medicaid-funded populations. Comparable service mix and patient demographic overlap with OSF Home Care's elderly and chronic disease populations.
• Help at Home: Personal care and home health services provider focused on Medicaid-eligible seniors and individuals with disabilities. Comparable patient demographic and in-home care delivery model.

Broad incumbents

• CenterWell Home Health (Humana): Humana-owned home health provider (formerly Kindred at Home) offering skilled home health, hospice, and primary care at home. A scaled payer-aligned competitor to OSF Home Care with integrated Medicare Advantage economics.
• Encompass Health: Large publicly traded post-acute care provider operating inpatient rehabilitation hospitals and a home health and hospice segment. Comparable on home health/hospice services, but broader because of its IRF portfolio.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/OSFHealth
• YouTubeyoutube.com/user/OSFHealthCare
• Facebookfacebook.com/OSFHealthCare
• LinkedInlinkedin.com/company/osf-home-care
• Instagraminstagram.com/osfhealthcare

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Osf Home Care