Paramedic Services Victoria

What Paramedic Services Victoria does

Paramedic Services Victoria (legal entity GOMED (VIC) Pty Ltd) is a privately held, Victorian-owned non-emergency patient transport (NEPT) operator incorporated in 1994 and headquartered at 31 Sir Laurence Drive, Seaford VIC 3198. The company delivers stretcher transfers at Low, Medium, and High acuity levels under license from the Victorian Department of Health, alongside specialized bariatric transfer capability for patients up to 450kg, clinic transfers for walker and wheelchair-bound patients using Ricon hoists and Q'Straint restraint systems, and a multi-purpose Mercedes Cab Chassis mass casualty vehicle equipped with Ferno, Mangar, and Hover jack hardware. Staff are credentialed under Department of Health and Ambulance Victoria guidelines and operate within Victorian Non-Emergency Clinical Practice Protocols under a Clinical Oversight Committee. PSV is the only NEPT provider in Australia reportedly certified to ISO 9001:2015, ISO 14001:2015, and ISO 45001:2018, and has operated continuously since 1994 under the same principals, with leadership holding over 75 years of combined ambulance and NEPT industry experience.

The business model is per-transaction fee for service, with revenue generated directly from public and private hospitals, diagnostic facilities, private individuals (residence transfers, aged care relocations, medical appointments), and Ambulance Victoria, where PSV holds a long-standing contractual position. An international air ambulance and medical repatriation channel has been added through partnerships with trusted aeromedical providers, extending geographic scope beyond Victoria and Australia to global patient transfers. Distribution is direct via a 24-hour phone booking line (1300 364 574), a basic company website with online contact form, and healthcare-provider referrals, with no disclosed pricing. The company is privately held with no parent, no external institutional investors, and no funding rounds identified; a hiring campaign for Ambulance Transport Attendants and Patient Transport Officers indicates ongoing service capacity build-out.

Name

Paramedic Services Victoria

Legal name

GOMED (VIC) Pty Ltd

Website

https://psvamb.com.au

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

1–10 employees

Short description

Paramedic Services Victoria is a privately owned, Victorian-licensed non-emergency patient transport operator providing stretcher, bariatric, clinic, and mass casualty transfers across Metropolitan Melbourne and Regional Victoria, and serving as a long-standing contractor to Ambulance Victoria.

Ownership category

akta.pro rank

Product category

Non-Emergency Patient Transport

NAICS

Ambulance Services (62191), Special Needs Transportation (485991)

SIC

Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)

akta.pro primary industry

Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF)

akta.pro secondary industry

Medical Air Transport (Air Ambulance/Patient Transfer) (TLAFABAG)

Keywords

• Non-emergency patient transport
• Stretcher transfer services
• Bariatric patient transport
• Medical repatriation services
• Ambulance transport services

Headquarters

HQ city

Seaford

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Non-Emergency Patient Transport Services: PSV generates revenue through providing non-emergency patient transport services including stretcher transfers, bariatric transfers, clinic transfers, and tailored transport solutions. Services are charged per transport episode based on acuity level and transport requirements.
2. Air Ambulance and Medical Repatriation Coordination: Revenue generated through collaboration with air ambulance providers for international medical repatriation and global patient transfers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels3 records

Core offering

Paramedic Services Victoria (PSV) is a non-emergency patient transport (NEPT) provider operating since 1994, offering stretcher transfers at low, medium, and high acuity levels, specialized bariatric transfers for patients up to 450kg, clinic/wheelchair hoist transfers, tailored private client transport, and coordinated air ambulance and international medical repatriation services across Metropolitan Melbourne, Regional Victoria, Australia, and globally.

Product overview

Pro-Medic Services Victoria operates as a non-emergency patient transport (NEPT) provider offering a comprehensive suite of transport services from its founding in 1994. The company's core offerings include stretcher transfers at varying acuity levels, bariatric transfers for patients up to 450kgs, clinic transfers for walker and wheelchair-bound patients, and a specialized multi-purpose mass casualty ambulance vehicle. PSV also provides tailored private client transport solutions and collaborates with air ambulance providers for global aeromedical repatriation services. All services operate under Victorian Non-Emergency Clinical Practice Protocols with oversight from a Clinical Oversight Committee, and staff are credentialed per Department of Health and Ambulance Victoria guidelines.

Differentiator

Problem solved

Functional benefit

Products and services

• Stretcher Transfers Non-emergency patient transport service for patients requiring treatment, monitoring, observation, or supervision during transport at Low, Medium, or High acuity levels, using modern stretcher vehicles equipped with powered stretchers, powerload systems, Lifepak Monitors/Defibrillators, lifting cushions, and patient handling devices.
• Bariatric Transfers Specialized transport service for patients weighing up to 450kgs or those with unusual body proportions (e.g., large girth) that make standard stretcher transport impractical.
• Clinic Transfers (Walker/Hoist) Transport service for ambulant (walker) or wheelchair-bound patients using vehicles equipped with specialized Ricon wheelchair hoists and Q'Straint restraint systems.
• Multi Purpose/Mass Casualty Ambulance Vehicle Mercedes cab chassis ambulance equipped with Ferno Powerflexx and Ferno Inx stretchers, Ferno Venice powered stair chair, Ricon hoist, Mangar Camel patient lifting device, bariatric wheelchair, extended seating capacity, Hover jack, and specialist bariatric extrication equipment for mass casualty incidents.
• Tailored Patient Transport Solutions for Private Clients Customized non-emergency patient transport for private clients including residence-to-residence moves, aged care relocations, medical appointment transport, and patients with comorbidities, with emphasis on comfort, safety, and dignity.
• Global Reach Aeromedical: Air Ambulance and Medical Repatriation Air ambulance and international medical repatriation services provided through collaboration with trusted air ambulance providers, enabling patient transfers within Victoria, across Australia, and globally for medical repatriation from overseas or coordinated air ambulance transfers.

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered core and minor.

• Ambulance VictoriacoreStrategic or Co-development PartnerPSV is a long-standing contractor to Ambulance Victoria, providing non-emergency patient transport services under Department of Health licensing and Victorian Non-Emergency Clinical Practice Protocols. This partnership provides operational integration with the state's emergency ambulance service.
• Trusted Air Ambulance Providers (International)minorStrategic or Co-development PartnerPSV collaborates with trusted air ambulance providers and international medical repatriation services to offer comprehensive transport options for patients requiring transfers within Victoria, Australia, and globally. This enables medical repatriation from overseas and air ambulance transfers.

Scale indicators5 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CareFlight: CareFlight operates aeromedical retrieval and patient transport services across Australia. Comparable to PSV's air-ambulance/repatriation partnership channel, with direct ownership of rotary-wing and fixed-wing aeromedical assets.
• St John Ambulance Australia: St John Ambulance provides non-emergency patient transport alongside first-aid and event-medical services across Australia. Comparable to PSV in patient transport and credentialed-staff model, with a broader national footprint and event-coverage overlay.
• National Patient Transport (NPT): National Patient Transport is one of Australia's largest non-emergency patient transport operators, providing stretcher, wheelchair, and bariatric transfers across multiple states. Directly comparable to PSV in service mix (NEPT, bariatric, high-acuity) but operating at a substantially larger multi-state scale.
• Wilson Medic One: Wilson Medic One provides non-emergency patient transport across Western Australia and nationally, including bariatric and high-acuity transfers. Directly comparable to PSV on core NEPT services, acuity-tier licensing, and bariatric capability.
• ERMS Australia: ERMS provides non-emergency patient transport, event medical services, and specialized transfers across multiple Australian states. Directly comparable to PSV on core NEPT services, bariatric capability, and multi-state scaling.
• LifeFlight Australia: LifeFlight provides helicopter and fixed-wing aeromedical retrieval and inter-hospital transfers across Queensland and nationally. Comparable to PSV on the air-ambulance/repatriation side of the business and on interfacility high-acuity transfers.

Regional players

• Medical Rescue Group: Medical Rescue Group delivers non-emergency patient transport and event medical services across Victoria. Directly overlaps PSV's core Victorian NEPT market and competes for similar hospital and private-client work.

Broad incumbents

• Aspen Medical: Aspen Medical is a large Australian healthcare services provider delivering clinical, occupational health, and aeromedical services globally. Comparable to PSV on the international medical repatriation and clinical-credentialing dimensions, though at substantially larger scale.
• Ambulance Victoria: Ambulance Victoria is the state government's primary emergency and NEPT provider and PSV's largest contractor counterpart. Overlaps with PSV on non-emergency patient transport but operates as a broad public-sector incumbent with emergency response as its core remit.
• Royal Flying Doctor Service (RFDS): RFDS provides aeromedical retrieval and inter-hospital patient transfer across rural and remote Australia. Comparable to PSV on interfacility and long-distance patient transport, with a much broader national remit and air-ambulance fleet ownership.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights4 records

Customer concentration

• LinkedInlinkedin.com/company/paramedic-services-victoria

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Paramedic Services Victoria