The Salvation Army of Durham, Orange and Person Counties

What The Salvation Army of Durham, Orange and Person Counties does

The Salvation Army of Durham, Orange and Person Counties is a local corps community center of The Salvation Army operating at 909 Liberty St, Durham, NC, providing food assistance, emergency shelter referrals, financial/utility assistance referrals, youth and senior services, and holiday programs to residents of Durham, Orange, and Person Counties. The local unit operates Monday through Friday 9:00 AM–3:00 PM and is one of approximately 7,400 service centers under The Salvation Army National Corporation headquartered in Alexandria, VA. As part of the national organization's 134-country footprint, the Durham unit draws on shared infrastructure including the Classy digital fundraising platform, a tiered corporate partnership program (Walmart, Lilly Endowment, UPS, FedEx, Kroger, Lowe's, etc.), and accreditation from ECFA, GuideStar Platinum, and the BBB Wise Giving Alliance.

The Salvation Army's core product portfolio spans hunger relief (food pantries, mobile distributions, community kitchens, SNAP enrollment), housing services (emergency shelters, transitional and permanent supportive housing for men, women, youth, and families), disaster response through Emergency Disaster Services, Adult Rehabilitation Centers (180-day residential substance abuse programs funded by 887 thrift stores), youth services (after-school, summer camps, mentorship), senior services across 192 centers, and signature holiday programs (Angel Tree with Walmart, Red Kettle campaign). Underlying technology is a standard web platform with donation processing, volunteer management, and location-finder functionality; the organization integrates Google Analytics, Adobe Analytics, and Microsoft Clarity for web analytics, Classy for online donation processing, and accepts cryptocurrency donations.

The revenue model is a hybrid nonprofit funding structure: individual one-time and recurring monetary donations, donated goods sold through 887 thrift stores, corporate partnerships (cause marketing, in-kind, volunteer engagement, matching gifts, point-of-sale round-up), and federal/state/local government grants. All client-facing services are provided free of charge with no income, religious, or immigration-status requirements, and the organization accepts cryptocurrency, stock, and planned gifts alongside cash.

Name

The Salvation Army of Durham, Orange and Person Counties

Legal name

The Salvation Army National Corporation

Website

https://salvationarmydurham.org

Company type

Private

Founded year

1865

Operating status

Operating

Headcount range

11–50 employees

Short description

The Salvation Army of Durham, Orange and Person Counties is a local nonprofit corps center providing free food assistance, shelter referrals, financial/utility aid, and holiday programs to residents of three North Carolina counties as one of roughly 7,400 service centers in The Salvation Army's national network.

Ownership category

akta.pro rank

Product category

Social and Community Services

NAICS

Community Food and Housing, and Emergency and Other Relief Services (6242), Temporary Shelters (624221), Community Food Services (624210), Religious Organizations (8131)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Local Congregations & Worship Communities (Churches, Mosques, Temples, Synagogues) (BPAGAJAA), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC)

Keywords

• Social services
• Hunger relief
• Emergency shelter
• Disaster relief
• Addiction rehabilitation

Headquarters

HQ city

Durham

HQ country

United States

HQ region

North America

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Individual Monetary Donations: One-time and monthly financial donations from individual donors supporting the organization's mission to serve communities in need
2. Donated Goods: Donations of clothing, household items, and other goods through SATRUCK.org or 1-800-SA-TRUCK, which are sold at thrift stores to fund rehabilitation programs
3. Thrift Store Sales: Proceeds from 887 thrift stores across the United States fund local programs including Adult Rehabilitation Centers
4. Corporate Partnerships: Partnerships with corporations including seasonal programs (Red Kettle), disaster response, grants, in-kind donations, point of sale/round up, cause marketing, volunteer engagement, and matching gifts
5. Government Grants and Contracts: Federal, state, and local government funding to support disaster relief, homelessness services, and other community programs
6. Angel Tree Program: Corporate partnership with Walmart for Christmas gift program providing clothing and toys to over 1 million children annually

Pricing tiers

Go-to-market motion2 records

Distribution channels8 records

Marketing channels7 records

Core offering

The Salvation Army of Durham, Orange and Person Counties operates as a local corps community center providing direct social services to individuals and families in need. Services include food pantries and hunger relief, emergency shelter referrals, disaster response, youth and senior programs, holiday giving, and thrift store operations that fund rehabilitation programs. The center also functions as part of a Christian worship community, motivated by the love of God to meet human needs without discrimination.

Product overview

The Salvation Army is a charitable social services organization offering a comprehensive portfolio of interconnected community programs. Core services include food pantries and hunger relief, homeless shelters (emergency, transitional, and permanent supportive housing for men, women, youth, and families), disaster relief services, and Adult Rehabilitation Centers. Additional programs include senior services, youth services with after-school programs and summer camps, holiday giving through the Angel Tree program, thrift stores that fund rehabilitation programs, and volunteer opportunities. Kroc Community Centers serve as flagship facilities combining multiple services. The organization serves nearly every ZIP code in America through approximately 7,400 service centers, providing approximately 183 million meals annually and 10 million nights of shelter.

Differentiator

Problem solved

Functional benefit

Brands

• Kroc Centers: State-of-the-art community centers offering after-school programs, recreational opportunities, and community programs dedicated to fostering healthy futures.
• Family Stores
• Angel Tree
• Red Kettle

Products and services

• Durham Corps Community Center Local Salvation Army service center at 909 Liberty St, Durham providing community programs and social services including food assistance, shelter referrals, and emergency support.
• Food Pantries and Hunger Relief Neighborhood food pantries, mobile food distributions, community kitchens, food parcel delivery, and SNAP enrollment assistance providing nutritious meals and groceries to families and individuals struggling with food insecurity.
• Homeless Shelters Emergency and transitional shelters providing safe lodging, meals, case management, job-readiness training, and permanent supportive housing for men, women, children, veterans, and families experiencing homelessness.
• Disaster Relief Services Immediate and long-term wildfire, flood, tornado, and hurricane relief including emergency feeding, mobile showers, emotional and spiritual care, and long-term recovery assistance.
• Adult Rehabilitation Centers 180-day residential work-therapy programs providing spiritual, social, and emotional assistance for individuals struggling with substance abuse and social problems.
• Women's Shelters Safe, confidential shelters for women experiencing homelessness, domestic violence, economic instability, or crisis with services including secure housing, meals, case management, and trauma-informed care.
• Youth Shelters Supportive shelters for young people experiencing homelessness, aging out of foster care, or leaving unstable environments with focus on safety, education support, mentoring, and life-skills training.
• Senior Services Community centers, activities, housing assistance, adult day care facilities, and residential quarters for elderly individuals promoting dignity, independence, and well-being.
• Youth Services After-school programs, summer camps, mentorship, sports, clubs, dance, art, music programs, and parental involvement coaching for children and youth.
• Summer Camps Free summer camp programs offering outdoor recreation, educational activities, swimming, arts and crafts, music, drama, leadership training, and community service projects for children from low-income families.
• Holiday Giving Programs Angel Tree gift program providing clothing and toys to children in need, Red Kettle campaign, utility assistance, and holiday meals during Christmas season.
• Angel Tree Program Christmas gift program providing new clothing and toys to more than one million children in need each year through in-store tags and Walmart Spark Good Registry.
• Thrift Stores 887 thrift stores across the United States offering affordable clothing, household items, and other goods. Proceeds fund rehabilitation programs and community services.
• Financial and Utility Assistance Bill assistance programs providing rent, utility, and financial support to households in need to prevent homelessness and financial crisis.
• Volunteer Programs Opportunities for individuals, families, groups, and corporations to volunteer including food pantry support, shelter assistance, disaster response, holiday programs, and thrift store support.

Quantifiable outcome

• 183,111,494 meals served to those in need last year
• +7 more outcomes

Named customers14 records

Segments9 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Partnerships

Eight partnerships are on record, tiered flagship, core and supporting.

• WalmartflagshipGTM or Marketing Partner40+ year partnership with Walmart for Angel Tree Christmas gift program. Walmart provides in-store registries and collection bins enabling donors to support over 1 million children annually. Platinum Partner with $1M+ cumulative annual giving.
• Map InternationalflagshipStrategic or Co-development PartnerPlatinum Partner providing medical supplies and humanitarian aid for disaster response and international programs.
• SBGIcoreGTM or Marketing PartnerGold Partner supporting media and communications for disaster response awareness.
• Habitat for HumanitycoreStrategic or Co-development PartnerPartnership for construction and rehabilitation of homes for disaster survivors. Over 400 homes built or rehabilitated through the partnership.
• KrogersupportingGTM or Marketing PartnerSilver Partner ($100K-$499K annual giving) supporting community programs through cause marketing campaigns.
• ClassycoreTechnology or IntegrationDigital fundraising platform partner processing online donations. Classy's security protocols protect donor data with state-of-the-art privacy measures.
• United WaysupportingStrategic or Co-development PartnerCollaborating nonprofit partner supporting community programs and heat relief efforts in various locations.
• SafewaysupportingGTM or Marketing PartnerWestern region partner supporting community programs and hunger relief through in-store campaigns.

Scale indicators21 records

Recent moves2 records

Expansion highlights5 records

Direct peers

• Feeding America: Feeding America is the largest U.S. hunger-relief nonprofit, operating a network of 200+ food banks. Directly comparable in food insecurity programming (pantries, mobile distributions, meal programs) and competes for corporate food-donation partnerships (Kroger, Food Lion, Walmart).
• Goodwill Industries International: Goodwill operates a comparable nonprofit model combining thrift retail stores that fund workforce development and job-training programs, with community-based social services. Both organizations use donated-goods retail as a cross-subsidy engine for mission-driven programs.
• United Way Worldwide: United Way operates a comparable community-services funding and delivery model, aggregating donations and directing them to local agencies for social services. The Salvation Army is a United Way partner; both compete for workplace giving campaigns and corporate partnerships.
• American Red Cross: The American Red Cross is a direct peer in disaster relief, emergency shelter, and humanitarian services, responding to thousands of disasters annually and operating a similarly large volunteer base. Both organizations compete for government disaster contracts and corporate disaster-response partnerships.
• Catholic Charities USA: Catholic Charities USA is a direct faith-based peer operating food pantries, homeless shelters, refugee resettlement, and emergency assistance across a national network of agencies. Comparable model of religion-motivated, mission-driven social service delivery without discrimination requirements.
• Boys & Girls Clubs of America: Boys & Girls Clubs is a direct peer in youth-services programming (after-school programs, mentorship, summer camps) serving low-income children. Both organizations depend on corporate partnerships and operate community-based facilities targeting youth development outcomes.
• Habitat for Humanity International: Habitat for Humanity is a direct peer in housing and shelter services for vulnerable populations and is also a Salvation Army partner (400+ homes built together). Both organizations address homelessness and disaster recovery through construction and rehabilitation.

Emerging players

• Mercy Corps: Mercy Corps is a comparable international humanitarian aid and disaster-relief organization with global reach, focusing on emergency response and recovery. Less direct domestic overlap but competes for corporate disaster-response funding and international grants.

Broad incumbents

• YMCA of the USA: YMCA operates comparable community-center-based youth programs, summer camps, after-school care, and senior services. While broader in mission (fitness, aquatics), it overlaps significantly on youth development and community services that the Salvation Army delivers via Kroc Centers.

Regional players

• Habitat for Humanity of Durham County: Habitat for Humanity of Durham County is a direct peer at the local-market level in the same Durham geography, operating home construction and rehabilitation programs for low-income families. Comparable volunteer-driven, donation-funded community service model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/the-salvation-army-of-durham-orange-and-person-counties

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about The Salvation Army of Durham, Orange and Person Counties