What C&C Complete Services does

C&C Complete Services is a private commercial emergency and disaster restoration company founded in 1992 by Bill Cornelius and headquartered in Clinton, Maryland. The company provides 24/7/365 response services for fire, smoke, water, mold, biohazard, and infectious disease damage to commercial properties, multi-family residential buildings, condominiums, and HOAs throughout the Washington DC metropolitan area (DMV). Its service portfolio spans initial mitigation—using Applied Structural Drying with air movers, dehumidifiers, and cavity drying vents; electrostatic misting disinfection; and IICRC-standard biohazard protocols—through full reconstruction as a Certified General Contractor, with insurance claims management provided at no additional charge.

The revenue model combines project-based emergency restoration work, in-house reconstruction services, and subscription-style Emergency Response Priority Program (ERPP) contracts that grant commercial property managers priority response, dedicated account managers, building-specific Emergency Response Plans, and pre-positioned MSA/COI/W9 documentation. Customer acquisition is driven primarily by a 24/7 emergency phone line (1-800-307-TEAM), a regional website presence, and direct relationship sales targeting property managers and commercial property owners, supplemented by referrals and active memberships in industry associations including IICRC, IREM, CAI, AOBAL, NVAA, NAPE, and Restoration Affiliates.

C&C is founder-owned and actively managed, with no institutional capital, recorded funding rounds, or M&A activity. The company holds IICRC Certified Firm status, EPA Lead-Safe Firm certification, follows IICRC Standard S540 for trauma and crime scene cleanup, and is a Certified General Contractor with Master Certified Restorers and a Certified Indoor Environmentalist on staff. Notable accounts include L'Enfant Plaza (enterprise, preferred service provider embedded in SOPs), One National Harbor Condominium, Vida Senior Residence, and Oculus Realty.

Name

C&C Complete Services

Legal name

C&C Complete Services, LLC

Website

https://cnccompleteservices.com

Company type

Private

Founded year

1992

Operating status

Operating

Short description

C&C Complete Services is a private, founder-owned commercial emergency and disaster restoration firm serving property managers, boards, and commercial property owners across the DMV region with 24/7 mitigation, reconstruction, and ERPP priority-response services.

Ownership category

akta.pro rank

Headquarters

HQ city

Washington

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Emergency Restoration Services: One-time project-based revenue from emergency response services including water damage, fire/smoke, mold remediation, biohazard cleanup, board-up, and structural drying. Services are typically triggered by disaster events and billed per project.
2. Reconstruction Services: Property restoration and reconstruction services performed by in-house employees after disaster mitigation. Full insurance claims management is offered at no charge as value-add service to secure ongoing reconstruction work.
3. Emergency Response Priority Program (ERPP): Subscription-style priority service agreements providing property managers with peace of mind through pre-signed emergency response contracts with dedicated account managers and priority response.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

C&C Complete Services is an emergency and disaster restoration company that provides 24/7/365 water, fire/smoke, mold, biohazard, board-up, and infectious disease cleanup, along with full reconstruction and insurance claims management for commercial and multi-family properties in the DMV (DC, Maryland, Virginia) area. The company combines immediate on-site mitigation with in-house general-contractor reconstruction under a single project manager, supported by an Emergency Response Priority Program for pre-qualified priority response.

Product overview

C&C Complete Services is a full-service emergency and disaster restoration company offering a comprehensive portfolio of specialized services. The core offerings include emergency response services (Water Damage, Applied Structural Drying, Fire & Smoke, Mold Remediation, Infectious Diseases, Biohazard Cleanup, Board-Up) combined with strategic planning (Emergency Response Planning) and full reconstruction capabilities. The company operates 24/7/365 with Master Certified Restorers and Water Damage Specialists, providing property managers, board members, and commercial property owners with an integrated solution from initial damage assessment through final repairs. The portfolio covers fire, smoke, flood, mold, biohazards, and infectious disease scenarios, with in-house capabilities for both mitigation and reconstruction.

Differentiator

Problem solved

Functional benefit

Products and services

• Water Damage Services Emergency water damage extraction, drying, and mitigation services available 24/7/365, staffed by Master Certified Restorers and Water Damage Specialists to prevent long-term damage and mold growth for commercial and multi-family properties.
• Applied Structural Drying Complete drying system using Air Movers, Dehumidifiers, Wall/Cavity Drying Vents, and Temperature and Air Filtration Devices to reduce demolition of walls, flooring, and building materials while thoroughly drying water-damaged areas including hidden cavities.
• Fire & Smoke Damage Services Full fire and smoke damage recovery, including odor control, soot removal, debris and demolition, and reconstruction to pre-loss condition, available 24/7 for commercial and multi-family properties.
• Mold Remediation Mold and environmental remediation services delivered by certified experts working alongside a third-party Certified Industrial Hygienist to address mold situations and prevent health concerns in commercial and residential properties.
• Infectious Diseases Services Preventative cleaning and disinfection services using electrostatic misting technology with three service tiers—preventative cleaning, suspected case cleaning, and active case cleaning—for commercial and institutional properties.
• Biohazard Cleanup Trauma and crime scene cleanup following IICRC Standard S540, including blood cleanup, bodily fluid removal, chemical residue disposal, sharps removal, and hoard cleanup for commercial and residential properties.
• Board-Up Services Emergency property securing service to prevent theft, wind, and rain damage through boarding windows, securing entryways, and fencing off buildings, available 24/7 for commercial and residential properties.
• Emergency Response Priority Program (ERPP) Subscription-style Emergency Response Priority Program providing property managers and commercial property owners with pre-signed professional service agreements, a dedicated account manager, priority response, building-specific Emergency Response Plans, and MSA/COI/W9 documentation.
• Reconstruction Services Property restoration and reconstruction services performed by in-house employees as a certified General Contractor firm, including full insurance claims management offered at no charge and negotiation with insurance carriers using industry-standard estimating software.

Quantifiable outcome

• Response time under 90 minutes
• +3 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered minor and core.

• Apartment and Office Building Association of Metropolitan Washington (AOBAL)minorOthersIndustry membership organization for commercial and residential property managers in the Washington DC metropolitan area. C&C displays membership logo on website indicating active participation in the regional property management community.
• National Association of Power Engineers (NAPE)minorOthersProfessional organization for power engineers and building operations professionals. Membership indicates engagement with building systems experts who may recommend or require restoration services.
• IICRC (Institute of Inspection Cleaning and Restoration Certification)coreOthersIndustry certification body for cleaning and restoration professionals. C&C is an IICRC Certified Firm, indicating adherence to industry standards and best practices for disaster restoration services.
• Institute of Real Estate Management (IREM)minorOthersGlobal professional membership organization for real estate and property managers. Membership provides networking and referral opportunities within the property management community.
• Community Associations Institute (CAI)minorOthersNational membership organization providing education, resources, and networking for community associations, HOA boards, and professional managers. C&C is listed as an Industry Partner.
• Restoration AffiliatesminorOthersNetwork of disaster restoration companies providing mutual support, referrals, and shared resources. C&C displays the Restoration Affiliates logo on their website.
• Northern Virginia Apartment Association (NVAA)minorOthersRegional industry association serving apartment communities in Northern Virginia. Membership supports visibility and credibility with property management companies in the Virginia market.
• American Bio Recovery AssociationminorOthersIndustry association for biohazard cleanup and remediation professionals. Membership displayed on biohazard cleanup service page indicates adherence to industry standards for trauma and crime scene cleanup.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• PuroClean: National franchised restoration franchise providing water, fire, mold, and biohazard services to residential and commercial clients. Direct peer with same IICRC-aligned service categories and emergency-response positioning.
• Steamatic: Restoration and cleaning franchise specializing in water, fire, and mold damage for commercial and residential properties. Comparable niche in specialty restoration with similar IICRC-driven quality positioning.
• Rainbow International Restoration: Neighborly-owned restoration franchise delivering water, fire, and mold damage services to homes and businesses. Closely comparable mitigation-plus-rebuild service mix and emergency response model.
• SERVPRO: National franchised disaster restoration leader offering water, fire, mold, and biohazard cleanup with 24/7 response. Directly comparable service mix and target customer base to C&C, but operating at vastly larger national scale.
• Paul Davis Restoration: National franchised restoration and reconstruction company covering water, fire, mold, and storm damage for residential and commercial customers. Closely comparable business model and ERPP-style preferred vendor relationships.
• Belfor Property Restoration: Global commercial-focused restoration and reconstruction company serving property managers, insurers, and enterprises. Direct peer given overlapping service portfolio and commercial customer orientation.
• ServiceMaster Restore: Flagship restoration brand under ServiceMaster offering mitigation and reconstruction services to commercial and residential customers. Comparable scope across fire, water, and mold restoration.

Others

• Restoration Affiliates: Network of independent restoration companies providing referral and mutual-support services, of which C&C is a member. Indirect competitor that can route or accept jobs across geographies, relevant for benchmarking partnership strategy.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xtwitter.com/CCCompleteServ1
• Facebookfacebook.com/cnccomplete
• LinkedInlinkedin.com/company/cnccompleteservices
• Instagraminstagram.com/cnccompleteservices

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about C&C Complete Services