Living Waters Services Ltd

What Living Waters Services Ltd does

Living Waters Services Ltd is a UK-based, CQC-regulated social care provider delivering supported living and specialist therapeutic care for vulnerable young people aged 16-25 and adults with complex needs, including mental health conditions, autism, learning disabilities, and those transitioning from care or facing crisis. The company operates across multiple English regions including the West Midlands, Herefordshire, Walsall, Wiltshire, and Barnsley, with its head office at 9 Little Park Street, Coventry. Its service portfolio comprises Supported Living, Autism/Complex Behaviours, Mental Health, Crisis Services, TDDI/Complex Care, Short Breaks, 16+ Care Provision, and Floating Support, unified by a trauma-informed Social Recovery Model and delivered by multidisciplinary teams of Registered Learning Disability Nurses, Registered Mental Health Nurses, and Social Workers.

The technology backbone consists of third-party platforms: ClearCare for children's social care management, Tri.X (used by 97% of UK local authorities) for safeguarding workflows, and QCS for policy and compliance, supplemented by a proprietary real-time digital care tracking system that updates care tasks and medication changes immediately. The company is vertically extending through a Property Development Organisation collaborating with local authorities on supported housing, and is launching the Living Waters Training Academy in 2024 to offer CPD-certified e-learning and blended professional development for social care staff.

Revenue is generated primarily through commissioned care placements from local authorities, Integrated Care Boards, and social workers on a managed-services basis, with referrals managed through a structured onboarding process. Living Waters is privately held, founder-led (Tee Bako, Founder & CEO), and operates without disclosed external institutional investment or parent company ownership.

Name

Living Waters Services Ltd

Legal name

Living Waters Services Ltd

Website

https://livingwatersltd.co.uk

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

11–50 employees

Short description

Living Waters Services Ltd is a UK-based, CQC-regulated social care provider delivering supported living, specialist therapeutic care, and crisis services for vulnerable young people aged 16-25 and adults with autism, mental health needs, and learning disabilities across multiple English regions.

Ownership category

akta.pro rank

Product category

Supported Living and Specialist Social Care Services

NAICS

Other Residential Care Facilities (62399), Residential Intellectual and Developmental Disability Facilities (623210), Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities (6232), Other Individual and Family Services (624190)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082), Services-Social Services (8300), Services-Skilled Nursing Care Facilities (8051)

akta.pro industry

PRIMARYHLADAGAI

Live-In & 24/7 In-Home Care

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHLADABAJ

Specialized Assisted Living for Developmental/Intellectual Disabilities (Adult)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

SECONDARYHSABAGAI

Respite Care for Adults with Disabilities / Special Needs

Home & Personal Services/Elder Care & In-Home Care Services/Respite Care Services

SECONDARYHSABAHAK

Pediatric 24/7 In-Home Care (Medically Fragile Children)

Home & Personal Services/Elder Care & In-Home Care Services/Live-In & 24/7 In-Home Care

Keywords

• Supported living services
• Specialist social care
• Mental health support
• Autism care services
• Therapeutic intervention

Headquarters

HQ city

Coventry

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Commissioned Care Services: Living Waters generates revenue through contracted services commissioned by local authorities, ICBs, and social services. Services are provided to vulnerable young people and adults with complex needs, with funding typically secured through local authority commissioning processes and personal care arrangements.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Living Waters Services Ltd provides commissioned supported living accommodation and specialist social care services for vulnerable young people (aged 16+) and adults with autism, mental health conditions, learning disabilities, and complex behavioural needs. Core offerings include personalised supported living, autism and complex behaviour support, mental health services, crisis intervention, TDDI/complex care, short breaks/respite, 16+ care provision, and floating support. The company operates as a CQC-regulated provider, delivering services primarily through local authority and ICB commissioning across multiple English regions.

Product overview

Living Waters Services Ltd operates as a supported living and social care services provider offering a comprehensive portfolio of interconnected services. The core offering centres on Supported Living Services complemented by specialised programmes including Autism/Complex Behaviours Services, Mental Health Services, Crisis Services, and TDDI/Complex Care. Additional services include Short Break Services for families, 16+ Care Provision, and the Floating Support Service for respite care. The Property Development Organisation supports the housing infrastructure needs, while the Living Waters Training Academy (launching 2024) will provide professional development for staff. The portfolio is unified by a person-centred, trauma-informed approach and serves vulnerable young people and adults.

Differentiator

Problem solved

Functional benefit

Products and services

• Supported Living Services Personalised accommodation and support services for vulnerable young people and adults transitioning from care, providing a supportive environment to foster growth and independence.
• Autism / Complex Behaviours Services Specialised therapeutic support for individuals with autism and complex behavioural needs, employing trauma-informed approaches and positive behaviour support.
• Mental Health Services Comprehensive mental health support for individuals struggling with anxiety, panic disorders, bipolar syndrome, and major depressive disorder, providing personalised care and therapeutic interventions.
• Young People Services Specialised care services for young people including care leavers, young offenders, and unaccompanied youth, focusing on independence, education, and life skills development.
• Crisis Services Trauma-informed crisis intervention services for young people facing acute challenges, including therapeutic interventions and activity-based therapy.
• TDDI / Complex Care Personal care delivered in a person-centred approach for individuals with learning disabilities, mental health needs, or complex medical conditions, including enteral/PEG feeding, stoma care, and tracheostomy care.
• Short Break Services Flexible respite care for children and young people with learning disabilities, autism, physical disabilities, and complex needs, providing families with rest while ensuring safe, therapeutic care.
• 16+ Care Provision Specialised care services for individuals aged 16 and above, focusing on safe environments, education, training, and life skills development to foster independence.
• Floating Support Service Flexible, short-term respite care for families and caregivers, offering companionship, daily living assistance, medication management, and specialised care.
• Living Waters Training Academy Comprehensive professional development platform offering e-learning, webinars, and blended learning solutions for social care professionals, providing CPD hours and certification.
• Property Development Organisation Collaborative property development services working with Local Authorities to create sustainable, high-quality living environments for supported housing.

Quantifiable outcome

• 40% reduction in self-harm incidents within 12 weeks
• +3 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Six partnerships are on record, tiered core.

• Refugee CouncilcoreStrategic or Co-development PartnerLiving Waters has established a successful partnership with the Refugee Council to support young people seeking asylum. The partnership focuses on providing accommodation and support while Refugee Council organises activities and ESOL lessons that help young asylum seekers engage, connect, and build friendships with others facing similar circumstances.
• Herefordshire CouncilcoreStrategic or Co-development PartnerLiving Waters has established a fruitful partnership with Herefordshire Council, collaborating closely for nearly two years with their 16plus social worker team. The partnership focuses on supporting vulnerable young people with mental health support, life skills training, educational guidance, and overall well-being assistance, ensuring successful transition into independent adulthood.
• ClearCarecoreTechnology or IntegrationSocial care software specifically designed for management of children's social care settings. Implementation has improved productivity, freed up time and makes exchange of information across the business seamless.
• Tri.XcoreTechnology or IntegrationTrusted software provider serving 97% of Local Authorities and Local Safeguarding Children Partnerships (LSCP's), providing suite of services that promote best possible outcomes for children and vulnerable adults.
• QCS (Quality Compliance Systems)coreTechnology or IntegrationTrusted policy and procedure partner helping maintain up-to-date policies and procedures to guide practice. Ensures compliance with regulatory standards and best practices in care delivery.
• Local Authorities (Various)coreStrategic or Co-development PartnerLiving Waters works in synergy with various Local Authorities, leveraging collective expertise to formulate strategic housing plans that meet social and healthcare needs of communities. Collaborations include NHS, Community Mental Health Teams (CMHT), Community Psychiatric Nurses (CPNs), and Local Authority Social Care teams.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Compass Community: UK provider of children's residential homes and supported accommodation for vulnerable young people including care leavers and those with complex needs. Directly mirrors Living Waters' young-people service line and trauma-informed crisis/residential model.
• Dimensions: UK charity providing personalised support to people with learning disabilities and autism, including supported living and community-based services. Comparable on personalised support delivery and local authority commissioning model.
• Lifeways: UK provider of supported living, residential, and home care services for adults with learning disabilities, autism, mental health conditions, and acquired brain injuries. Directly comparable service portfolio and reliance on local authority referrals.
• Voyage Care: One of the largest UK specialist care providers, offering supported living, residential, and home care for adults with learning disabilities, autism, mental health needs, and complex behaviours. Directly comparable to Living Waters on population served, commissioning channels (local authorities), and trauma-informed service model.
• Consensus: UK specialist care provider focused on supported living and residential services for adults with learning disabilities, autism, and complex needs. Closely comparable on case complexity, commissioner base, and positive behaviour support approach.
• Achieve Together: UK specialist supported living and residential care provider for adults and young people with learning disabilities, autism, and complex needs. Comparable to Living Waters in target population, commissioner mix, and emphasis on personalised support plans.
• United Response: UK social care charity delivering supported living, residential, and home care for people with learning disabilities, autism, and mental health needs. Similar geography (national), target population, and trauma/person-centred care philosophy.
• Hft: Long-established UK charity providing supported living, residential, and community support for adults with learning disabilities. Comparable to Living Waters in mission-driven social-care model and emphasis on independent living outcomes.

Broad incumbents

• Priory Group: Large UK-wide operator of mental health hospitals, supported living, residential care, and specialist education. Significant overlap with Living Waters on mental health, autism, and complex care services, but operates at much greater scale across a wider portfolio.
• Cygnet Health Care: Established UK provider of mental health, learning disability, and social care services including supported living. Overlaps with Living Waters on mental health and complex-needs provision, but its broader acute and residential mental health portfolio makes it a broader incumbent rather than a direct niche peer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/living-waters-services-ltd

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Living Waters Services Ltd