Hicksville Water Dist

What Hicksville Water Dist does

Hicksville Water District (HWD) is a New York State special-purpose municipal water district established in 1921 under the jurisdiction of the Towns of Oyster Bay and Hempstead in Nassau County, Long Island. The District supplies drinking water to approximately 48,000 residential and commercial customers across a 7.9-square-mile service area covering Hicksville and portions of Bethpage, East Meadow, Jericho, Levittown, Syosset, and Westbury. Water is extracted from 15 wells sunk approximately 600 feet into the Magothy aquifer, treated across 9 plants, and distributed through 166 miles of water mains serving more than 15,400 service connections, with 7.23 million gallons of storage capacity and more than 1,500 fire hydrants. Annual production exceeds 2 billion gallons, averaging 7 million gallons per day and capable of doubling to 14 million gallons during summer peak demand.

The District's core technology stack centers on groundwater extraction and treatment for emerging contaminants — notably 1,4-dioxane, PFOS, and PFOA — using Advanced Oxidation Process (AOP) systems paired with Granular Activated Carbon (GAC) filtration, with the November 2024 commissioning of Plant 8 bringing the fifth dedicated treatment plant online and representing a $14.1 million investment within a broader $70 million emerging-contaminant capital program partially funded by over $7.1 million in New York State grants. Customer-facing technology includes Badger Meter digital meters integrated with the EyeOnWater mobile application for hourly usage monitoring and leak alerting, a live water-main-break and hydrant-flushing map, and a MyAccount portal supporting credit card, ACH, PayPal, Venmo, Apple Pay, and Google Pay billing. The District also administers a Smart Controller Rebate Program, a Backflow Prevention Program, and free lead/copper testing for qualified homeowners, conducting more than 10,000 water quality tests annually across 130-plus parameters.

HWD is funded through a hybrid municipal revenue model: tiered water-service fees billed to nearly 48,000 residential and commercial customers, ad valorem benefit assessments on properties in the service area, and municipal bond issuances supplemented by state grants for capital projects. Customer acquisition is automatic by geographic franchise; there are no third-party distributors or resellers. The District is governed by an elected three-member Board of Commissioners and operates with a small administrative staff (firmographic headcount 1–10) under Superintendent Paul Granger. Revenue, ARR, and detailed financial figures are not publicly disclosed, consistent with the District's status as a non-profit special-purpose government entity rather than a commercial enterprise.

Name

Hicksville Water Dist

Legal name

Hicksville Water District

Website

https://hicksvillewater.org

Company type

Private

Founded year

1921

Operating status

Operating

Headcount range

1–10 employees

Short description

Hicksville Water District is a New York State municipal water district established in 1921 that supplies drinking water to approximately 48,000 residential and commercial customers across a 7.9-square-mile service area in Nassau County, Long Island, extracting groundwater from the Magothy aquifer.

Ownership category

akta.pro rank

Headquarters

HQ city

Hicksville

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Technology or R&D, Personnel, Marketing or Sales

Revenue model

1. Water Service Fees: The District generates revenue through water service billing to nearly 48,000 customers. Residential and commercial customers pay water bills based on usage tiers. Payment options include online portal, mail, drop-off, and phone payments.
2. Infrastructure Investment Funded by State Grants: Plant 8 and treatment infrastructure projects totaling $70 million, with over $7.1 million in grant funding from New York State for emerging contaminant treatment

Pricing tiers

Go-to-market motion2 records

Distribution channels1 record

Marketing channels6 records

Core offering

Hicksville Water District is a public water utility that extracts groundwater from the Magothy aquifer via 15 wells, treats it at nine plants using advanced oxidation and granular activated carbon filtration, and distributes potable water through 166 miles of mains to nearly 48,000 residential and commercial customers across a 7.9-square-mile service area in Nassau County, Long Island. The District supplements its core supply service with the EyeOnWater monitoring app, lead/copper testing programs, backflow prevention, smart controller rebates, and an online bill payment portal.

Product overview

Hicksville Water District operates as a municipal water utility providing a single, unified core service: delivering potable water to nearly 48,000 residential and commercial customers across a 7.9-square-mile service area. The utility draws water from 15 wells in the Magothy aquifer and distributes it through 166 miles of mains. The product portfolio consists of the core water supply service supplemented by value-added modules including the EyeOnWater smart monitoring app for leak detection and usage tracking, Advanced Oxidation Process (AOP) and Granular Activated Carbon (GAC) water treatment systems for emerging contaminant removal (1,4-dioxane, PFAS), a Lead and Copper Testing Program, Backflow Prevention Program, Smart Controller Rebate Program, and the MyAccount Online Bill Payment Portal. The district also maintains a live water main break map and conducts semi-annual hydrant flushing operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Municipal Water Supply Service Core potable water delivery service drawing more than 2 billion gallons per year from 15 Magothy aquifer wells, treated at nine plants and distributed through 166 miles of mains to nearly 48,000 residential and commercial customers across 7.9 square miles in Nassau County.
• EyeOnWater App and Digital Water Meter Monitoring Mobile and desktop application (by Badger Meter) enabling customers to monitor water usage hourly, daily, weekly, monthly or yearly, set leak alerts, identify abnormalities and reduce bills.
• Advanced Oxidation Process (AOP) and Granular Activated Carbon (GAC) Water Treatment State-of-the-art treatment at Plant 8 using two AOP systems and four GAC filters to remove emerging contaminants including 1,4-dioxane, PFOS, and PFOA from drinking water, producing 4 million gallons per day at non-detectable contaminant levels.
• Lead and Copper Testing Program Free home testing program for lead and copper in drinking water for qualified homeowners, supported by annual testing of 130+ parameters and 10,000+ samples via NY State-certified laboratory.
• Backflow Prevention Program Regulatory program requiring installation and annual testing of backflow prevention devices on appliances connected to the public water system, including underground irrigation systems, swimming pools, and solar heating systems.
• Smart Controller Rebate Program Rebate program encouraging residents to install smart irrigation controllers that optimize outdoor water usage and reduce waste during peak irrigation seasons.
• MyAccount Online Bill Payment Portal Online platform enabling customers to pay water bills via credit card, debit card, or ACH bank transfer, supporting MasterCard, Discover, Visa, PayPal, Venmo, Apple Pay, and Google Pay as well as retail payment at CVS and Walgreens.

Quantifiable outcome

• Reduces water usage by up to 90 percent through leak detection
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature4 records

Partnerships

Four partnerships are on record, tiered core and strategic.

• Nassau County Legislator Rose Marie WalkercoreOthers · 22 November 2024Key advocacy partner who supported the Plant 8 project through legislative support for grant funding. Joined the District in celebrating the ribbon cutting of Plant 8, representing county-level partnership for water infrastructure investment.
• Town of Oyster Bay Supervisor Joseph SaladinocoreOthers · 22 November 2024Municipal government partner who participated in Plant 8 ribbon cutting ceremony. Represents local government collaboration for water infrastructure projects and community support.
• State Senator Steve Rhoads (Legislative Aide Keith Presti)coreOthers · 22 November 2024State-level legislative partner whose advocacy helped secure funding for Plant 8. Represented at ribbon cutting ceremony by Legislative Aide Keith Presti.
• H2M Architects + EngineersstrategicTechnology or IntegrationEngineering firm partner assisting with lead and copper service line inventory and survey efforts. Survey results are shared exclusively with H2M for analysis and compliance reporting.

Scale indicators14 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bethpage Water District: Adjacent Long Island special-purpose water district serving the Bethpage community - directly listed within HWD's service area description and operating under the same NY State Town Law framework.
• Plainview Water District: Neighboring Long Island special-purpose water district that also draws from the Magothy aquifer and serves a similar demographic footprint; HWD's own Superintendent (Paul Granger) previously served as Plainview's Superintendent of Engineering and Business.
• Port Washington Water District: Long Island municipal water district in Nassau County serving a comparable population through aquifer wells and treatment plants; Superintendent Granger led PWD from 2016-2019, making it a directly comparable operational peer.

Broad incumbents

• Essential Utilities (formerly Aqua America): Large publicly traded water and natural gas utility with extensive regulated water operations across multiple states; comparable rate-regulated water-supply business model and customer-scale economics, though geographically diversified.
• American Water Works Company: Largest publicly traded U.S. water and wastewater utility; provides the closest large-scale analog to HWD on rate-regulated tariff revenue, treatment-plant CapEx, and emerging-contaminant remediation practice.
• New York American Water: Investor-owned water utility subsidiary operating across New York State; comparable regulated water-supply business model but serving a broader geography under private (rather than municipal) ownership.
• Veolia Water New York: Subsidiary of Veolia North America operating municipal water and wastewater contracts in the U.S.; a potential outsourced operations peer for treatment-plant management and contract operations similar in scope to HWD's Plant 8.
• Suffolk County Water Authority: Larger Long Island water utility serving Suffolk County with a far broader territory, larger customer base, and more extensive treatment infrastructure; analog business model (aquifer-based water supply) makes it a strong broader-incumbent peer.

Others

• Long Island Water Conference: Industry association coordinating Long Island water utilities; not a peer operator but the trade body shaping policy, sourcing, and emerging-contaminant advocacy for HWD and adjacent districts.

Regional players

• Liberty Utilities (Long Island): Investor-owned water/wastewater utility providing regulated service on Long Island; operates within the same geography and regulatory framework but under private (rather than special-district) ownership.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HicksvilleWaterDistrict
• LinkedInlinkedin.com/company/hicksville-water-dist

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hicksville Water Dist