Jobcenter Lippe

What Jobcenter Lippe does

Jobcenter Lippe is a public municipal job center organized as an Anstalt des öffentlichen Rechts (public institution) that administers Germany's Bürgergeld (citizen's income) benefits program and labor market integration services under §6d of the Social Code Book II (SGB II). As a designated zugelassener kommunaler Träger, it serves approximately 346,737 inhabitants across 16 cities and municipalities in the Kreis Lippe district of North Rhine-Westphalia, with roughly 23,112 persons in benefit communities as of January 2026. The organization operates with approximately 400 employees distributed across five main service offices in Detmold, Bad Salzuflen, Lage, Lemgo, and Blomberg, supported by external branch locations and a comprehensive e-government service portal.

The organization's service portfolio centers on a unified digital platform powered by ekom21 – KGRZ Hessen that handles Bürgergeld applications, change notifications (Veränderungsmitteilung), and document submission, with multilingual support covering German, Arabic, Bulgarian, English, Romanian, Russian, Turkish, and Ukrainian for education and participation benefits. Core digital products include the Bewerber-Börse applicant exchange, the Bildungsträgerangebote vocational training marketplace, and employer services spanning recruitment support, candidate pre-screening, and subsidy administration. Accessibility is anchored by BITV NRW and BGG NRW compliance, with explicit support for Easy Language (Leichte Sprache) and German Sign Language (Deutsche Gebärdensprache). In 2025, the organization processed approximately 5,150 new Bürgergeld applications, conducted 60,500 counseling sessions, and integrated 3,351 customers into employment or training positions.

Jobcenter Lippe's operating model is a publicly-funded administration rather than a commercial revenue enterprise. The entity is entirely financed through federal and state budget allocations under SGB II, with no commercial pricing structure for citizen-facing services. In 2025, total benefit outflows included €202.2 million in living expenses and housing, €4.3 million in education and participation benefits, and €15.4 million in labor market integration measures. The organization is governed by Kreis Lippe through a 19-member Verwaltungsrat (administrative council), with the Landrat serving as chairman. Its commercial ecosystem is limited to procurement relationships with training providers (Bildungsträger) such as AGA – Arbeitsgemeinschaft Arbeit gGmbH and Netzwerk Lippe gGmbH for outsourced activation and placement measures.

Name

Jobcenter Lippe

Legal name

Jobcenter Lippe, Anstalt des öffentlichen Rechts

Website

https://jobcenter-lippe.de

Company type

Private

Founded year

2005

Operating status

Operating

Short description

Jobcenter Lippe is a municipal job center administering Bürgergeld benefits and labor market integration programs for approximately 23,000 benefit recipients and local employers across the Kreis Lippe district of North Rhine-Westphalia, Germany.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Services (5613), Employment Placement Agencies and Executive Search Services (56131)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

Workforce & Job-Seeker Services (Community-Based) (EDAAAFAM)

akta.pro secondary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

Keywords

• Unemployment benefits administration
• Labor market integration services
• Public employment services
• Vocational training funding
• Citizen's income support

Headquarters

HQ city

Detmold

HQ country

Germany

HQ region

Europe

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Public Funding - Benefits Administration: Jobcenter Lippe is a government agency funded by federal and state funds to administer Bürgergeld (citizen's income) benefits. In 2025, the organization distributed €202.2 million in living expenses and housing benefits, €4.3 million for education and participation benefits, and €15.4 million for labor market integration measures.
2. Labor Integration Services: Provides employment integration services funded through the Eingliederungsbudget, integrating 3,351 customers into work and training positions in 2025.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Jobcenter Lippe is a public employment agency that administers Bürgergeld (citizen's income) and provides integrated labor market services for residents of Kreis Lippe. It offers benefits processing, employment counseling and job placement, vocational training funding, education and participation benefits for children, and recruitment support for local employers. Delivery combines in-person service offices across the district with a digital e-government portal for applications and document submission.

Product overview

Jobcenter Lippe operates as a digital government employment services portal for the district of Lippe, Germany. The platform provides a unified citizen-facing service delivery system for unemployment benefits (Bürgergeld), job placement, employer services, and vocational education. The core offering consists of an integrated online services portal for benefit applications, a Bewerber-Börse applicant exchange for job matching, an Arbeitgeber-Service for employer recruitment support, a Bildungsträgerangebote marketplace connecting job seekers with training providers, and a Bildung und Teilhabe program for family education support. Additional services include a Schlichtungsstelle mediation service, a whistleblower protection office, an ombudsman for customer feedback, and a Chancengleichheit (equal opportunity) advisory service. The platform distributes downloadable forms, publishes annual reports and labor market programs, and maintains social media channels for community engagement.

Differentiator

Problem solved

Functional benefit

Products and services

• Bürgergeld Online-Services Digital platform enabling citizens to apply for Bürgergeld (citizen's income support), submit change notifications (VAM), submit continuation requests, and apply for one-time benefits, with document upload and save/resume functionality.
• Bewerber-Börse Applicant exchange platform connecting local employers with job seekers. Employers can search anonymized candidate profiles and initiate contact through the job center to facilitate hiring.
• Arbeitgeber-Service Employer service providing recruitment support, candidate pre-selection, and information on financial incentives such as Eingliederungszuschuss, training subsidies, and conversion premiums, with service locations across Detmold, Bad Salzuflen, Lemgo, Lage, and Blomberg.
• Bildungsträgerangebote Education provider search directory enabling citizens to search vocational training programs by occupational field, type of offering, location, and duration, connecting job seekers with accredited training providers across the region.
• Bildung und Teilhabe Education and participation benefits program providing financial support for children from low-income families, covering school supplies, excursions, tutoring, meals, and cultural activities, with multi-language digital application available in German, Arabic, Bulgarian, English, Romanian, Russian, Turkish, and Ukrainian.
• Bildungsziel- und Maßnahmenplanung Vocational training and measure planning services for education providers, including funding for professional training (FbW), activation and placement measures (AVGS), and procurement measures.
• Schlichtungsstelle Mediation service providing voluntary conflict resolution between job seekers and their integration advisors regarding the creation or updates of cooperation plans (Eingliederungsvereinbarung).
• Interne Meldestelle (Hinweisgeberschutz) Internal reporting office for whistleblowers to report professional misconduct safely and confidentially, operated in compliance with the Hinweisgeberschutzgesetz (Whistleblower Protection Act).
• Ombudsstelle Customer feedback and complaint office handling praise, suggestions, and unresolved concerns from citizens regarding Jobcenter services, operating independently from formal appeal processes.
• Chancengleichheit am Arbeitsmarkt (BCA) Equal opportunity advisory service covering gender equality, family-career balance, single-parent support, childcare options, and professional reintegration after family phases.
• Praxisparcours Beruf Practical career orientation program for young people to explore occupations and gain hands-on experience before choosing an apprenticeship or career path, targeted at benefit recipients under 25.

Quantifiable outcome

• 3,351 customers successfully integrated into employment and training in 2025
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature4 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Kommunale Jobcenter DeutschlandscoreStrategic or Co-development PartnerJobcenter Lippe is a member of the national network of 104 municipal job centers operating under the 'Stark. Sozial. Vor Ort.' (Strong. Social. On Site.) brand. This network represents the collective identity and advocacy platform for municipal job centers in Germany, sharing best practices and influencing policy.
• Charta zur Vereinbarkeit von Beruf & Pflege (NRW)coreStrategic or Co-development PartnerPart of the NRW state program 'Vereinbarkeit Beruf & Pflege' supporting work-life balance for employees with caregiving responsibilities. Jobcenter Lippe commits to creating a supportive work environment for staff with family caregiving duties.
• Charta der VielfaltcoreStrategic or Co-development PartnerGermany's largest corporate initiative for diversity, equal opportunity, and inclusion. Jobcenter Lippe commits to respectful treatment of all employees and customers regardless of gender, nationality, ethnic origin, religion, disability, age, sexual orientation, or identity.
• #sicherimDienst NRW (Safety in Service NRW)coreStrategic or Co-development PartnerStatewide prevention network in North Rhine-Westphalia dedicated to protecting public sector employees from violence. Jobcenter Lippe supports zero-tolerance policy against verbal and physical violence and participates in exchanging best practices.
• Deutscher Verein für öffentliche und private Fürsorge e.V.minorStrategic or Co-development PartnerCentral platform for cooperation between government, municipal administrations, welfare organizations, and academia in social work. Provides recommendations and positions on SGB II topics affecting job centers.
• Initiative für Beschäftigung OWL e.V.coreStrategic or Co-development PartnerNon-profit association founded in 2002 by leading business and labor market stakeholders in East Westphalia-Lippe (OWL) region. Promotes recruitment and retention of skilled workers, integration of disadvantaged groups, and exchange between educational institutions and companies.
• AGA - Arbeitsgemeinschaft Arbeit gGmbHminorChannel Partner/ Reseller/ DistributorTraining provider (Bildungsträger) offering vocational training and placement services through the job center's provider network.
• Netzwerk Lippe gGmbHminorChannel Partner/ Reseller/ DistributorLocal training provider (Bildungsträger) based at Braunenbrucher Weg 18, offering vocational training and employment services as part of the job center's provider network.
• ekom21 - KGRZ HessencoreTechnology or IntegrationE-government service provider supplying the digital application portal (Bürgergeld online) used by Jobcenter Lippe for electronic application submission and document handling.

Scale indicators11 records

Recent moves7 records

Expansion highlights6 records

Regional players

• DIS AG: German-focused personnel services provider specializing in temporary, permanent and contracting placements; competes for the same skilled-labor matchmaking activity that Jobcenter Lippe performs in the OWL region.
• Agentur für Arbeit Detmold (Lippe branch of Bundesagentur): Co-located local Bundesagentur für Arbeit office in the same Detmold building, administering SGB III unemployment insurance; together with Jobcenter Lippe it forms the local 'Jobcenter' duo under shared governance arrangements.

Broad incumbents

• Randstad Deutschland: Largest private staffing and workforce-services firm in Germany, competing for the same employer-recruitment spend that Jobcenter Lippe's Bewerber-Börse targets; offers a private-sector commercial benchmark for cost-per-placement.
• Adecco Deutschland: Major private-sector staffing and HR-services provider in Germany operating across temporary work, permanent placement and outplacement; comparable as a competing channel for employers and candidates in the same labor market.
• Bundesagentur für Arbeit (Federal Employment Agency): National federal employment agency that administers the broader SGB III system and oversees the 303 cooperative Jobcenters; Jobcenter Lippe operates alongside it in a parallel §6d SGB II track, making it the natural structural counterpart and policy benchmark.

Direct peers

• Jobcenter Berlin (Jobcenter Berlin Mitte / Lichtenberg / Marzahn-Hellersdorf, etc.): Berlin operates as an Optionskommune through twelve district-level municipal job centers; Jobcenter Lippe's structure and §6d operating model are directly mirrored here, differing mainly in caseload scale.
• Jobcenter Hamburg: Hamburg is an Optionskommune operating its own municipal job center under §6d SGB II, comparable to Jobcenter Lippe in statutory form, services delivered and digital infrastructure expectations.
• Jobcenter Köln: Another zugelassener kommunaler Träger under §6d SGB II serving the Cologne district. Operates the same Bürgergeld / SGB II service portfolio and digital channels, making it the closest 1:1 functional and governance comparable.
• Jobcenter München (Agentur für Arbeit München - gemeinsames Jobcenter): Cooperative Jobcenter for the Munich district, providing the same Bürgergeld administration and SGB II integration services; useful as a performance and unit-cost benchmark versus the kommunaler Träger model.

Others

• GIZ (Deutsche Gesellschaft für Internationale Zusammenarbeit): Not a direct competitor but a publicly funded operator of large-scale employment and integration programs globally; relevant as a peer for benchmarking public-funded social-service delivery infrastructure and impact measurement frameworks.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/channel/UCgwUFbct9_dfpbPV269Ko-Q
• Instagraminstagram.com/jobcenter_lippe
• LinkedInlinkedin.com/company/jobcenterlippe

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jobcenter Lippe