LiverWELL

Name

LiverWELL

Legal name

LiverWELL Limited

Website

https://liverwell.org.au

Company type

Private

Operating status

Operating

Ownership category

akta.pro rank

Product category

Community Health and Liver Disease Support Services

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Educational Support Services (611710)

SIC

Services-Social Services (8300)

akta.pro primary industry

Hepatology (Viral Hepatitis) (HLAKAGAC)

akta.pro secondary industry

Hepatology & Liver Disease (HLAKAEAB)

Keywords

• Liver health education
• Viral hepatitis support
• Community health outreach
• Health workforce training
• Multilingual health resources

Headquarters

HQ city

North Melbourne

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Government Funding: LiverWELL is primarily funded by the Victorian Government and other government bodies. The organization is a statutory body that receives ongoing public funding to deliver viral hepatitis and liver health programs across Victoria.
2. Donations: The organization accepts tax-deductible donations (ABN 48 656 812 701). LiverWELL is endorsed by the ATO as a Deductible Gift Recipient, with donations over AUD$2.00 fully tax deductible. Donations are facilitated through the Shout for Good platform.
3. Merchandise Sales: LiverWELL sells branded merchandise at events, with a 14-day refund policy for items returned in original condition. Transactions appear as 'LiverWELL Limited' on credit card statements.

Pricing tiers

Go-to-market motion1 record

Distribution channels7 records

Marketing channels9 records

Core offering

LiverWELL is a Victorian non-profit that provides free liver health education, support, and referral services to people affected by or at risk of viral hepatitis and liver disease. Its core offerings include the LiverLine telephone helpline, a consumer mobile health app for self-management, HEPReady Essentials workforce training for health and community workers, community outreach programs for CALD and Aboriginal and Torres Strait Islander populations, multilingual educational resources, and the Hep Services Directory.

Product overview

LiverWELL is a Victorian (Australia) health organization that provides a suite of services focused on preventing and reducing the impact of liver disease and viral hepatitis. The core offerings include the LiverWELL mobile app for personal health management, the HEPReady Essentials workforce training program for health professionals, the LiverLine support hotline, and the Hep Services Directory for service referrals. Additionally, LiverWELL operates community programs targeting CALD and Aboriginal/Torres Strait Islander populations, educational resources in multiple languages, and youth engagement initiatives like the StreetShot program. These services are unified by the organization's mission of 'Liver Health for All.'

Differentiator

Problem solved

Functional benefit

Products and services

• LiverWELL Mobile App A free mobile application that helps individuals manage liver health through medication reminders, appointment scheduling, test result storage and tracking, and timely information on diet, physical activity, mental wellbeing, and alcohol awareness.
• HEPReady Essentials Workforce Training A workforce training course providing health and community workers with a foundational overview of viral hepatitis and liver health, covering new treatments, stigma reduction, lived experience perspectives, and techniques for sensitive client conversations.
• LiverLine Helpline (1800 703 003) A free, confidential, non-judgmental information, support, and referral service for Victorians affected by viral hepatitis and liver disease, available by phone (1800 703 003) and online chat.
• Hep Services Directory An online searchable directory that helps individuals and healthcare providers find local hepatitis prevention, testing, treatment, and support services across Victoria.
• StreetShot Youth Program A youth arts and photography initiative that uses creative expression to raise awareness about viral hepatitis among young Victorians aged 15–29.
• Community Programs (CALD and Aboriginal and Torres Strait Islander) Targeted liver health education and support programs for culturally and linguistically diverse communities and Aboriginal and Torres Strait Islander communities across Victoria, delivered through community partnerships and bilingual workers.
• Resources Hub A digital library of educational materials — videos, podcasts, translated brochures, and lifestyle guides — covering hepatitis B, C, fatty liver, cirrhosis, liver cancer, and general liver health in multiple languages.

Quantifiable outcome

• More than 22 targeted outreach activities delivered to Chinese and Vietnamese communities across Victoria with HepLink funding
• +2 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

16 partnerships are on record, tiered core, secondary and minor.

• Hepatitis AustraliacoreStrategic or Co-development PartnerLiverWELL operates as a Victorian member organization of Hepatitis Australia and receives HepLink funding through Hepatitis Australia to deliver targeted outreach activities. This partnership enables national coordination of viral hepatitis awareness campaigns and access to federal resources.
• Ethnic Communities Council of Victoria (ECCV)secondaryStrategic or Co-development PartnerLiverWELL staff participated in the Celebrating Multicultural Seniors event hosted by ECCV, where outreach and liver health education were delivered to multicultural senior communities across Victoria.
• Chinese Cancer and Chronic Illness Society of Victoria (CCCIS)secondaryStrategic or Co-development PartnerLiverWELL partners with CCCIS for World Hepatitis Day community events focused on hepatitis B awareness, education, and support for the Chinese community in Victoria.
• cohealthsecondaryStrategic or Co-development PartnerLiverWELL's Community Activator Dr Maryaan Essa works as a bicultural worker with cohealth, delivering hepatitis B education to Arabic-speaking women and communities.
• Multicultural Women's Health CentresecondaryStrategic or Co-development PartnerDr Maryaan Essa, a Community Activator with LiverWELL, also serves as a health educator at the Multicultural Women's Health Centre, supporting access to culturally meaningful health information for women from CALD backgrounds.
• St Vincent's HospitalsecondaryStrategic or Co-development PartnerLiverWELL collaborates with St Vincent's Hospital for HEPReady Essentials workforce training sessions, combining clinical expertise with community health education to build capacity among health workers.
• Thorne Harbour CountrysecondaryStrategic or Co-development PartnerLiverWELL partnered with Thorne Harbour Country to co-host the Bendigo Regional Forum 2026, focusing on strengthening BBV and sexual health workforce practice in regional Victoria.
• Department of Health VictoriasecondaryStrategic or Co-development PartnerThe Department of Health Victoria is listed as a contributor/speaker at the Bendigo Regional Forum 2026, representing government engagement on BBV and sexual health policy.
• Harm Reduction VictoriaminorStrategic or Co-development PartnerListed as a speaker/contributor at the Bendigo Regional Forum 2026, representing peer-led perspectives on BBV and harm reduction in the regional health workforce.
• Victorian Viral Hepatitis RoundtablecoreStrategic or Co-development PartnerLiverWELL hosts the Victorian Viral Hepatitis Roundtable (also referred to as 'Make Vic Hep Free'), a collaborative body coordinating the Victorian response to viral hepatitis elimination.
• South East Public Health Unit (SEPHU)secondaryStrategic or Co-development PartnerJayashree Kunigal Shivanna served as Cultural Liaison Officer at SEPHU, supporting newly arrived migrants to navigate hepatitis follow-up care under Health Undertaking requirements. This partnership bridged public health units and community hepatitis services.
• Cancer Council VictoriasecondaryStrategic or Co-development PartnerLiverWELL works with Charissa Feng at Cancer Council Victoria to bring together the viral hepatitis and cancer sectors, sharing ideas, unlocking funding opportunities, and improving outcomes for people at risk of liver cancer.
• The Alfred, Bayside HealthsecondaryStrategic or Co-development PartnerKico Chan works as a Hepatitis C Integrated Care Nurse Consultant at The Alfred, bridging community and specialist care in partnership with LiverWELL's mission to eliminate hepatitis C.
• Burnet InstitutesecondaryStrategic or Co-development PartnerKico Chan began her career as a research nurse at the Burnet Institute with a focus on eliminating hepatitis C and increasing access to testing and treatment. The Burnet Institute is a key research partner in Victoria's viral hepatitis elimination efforts.
• NEWGENs at Braybrook Community HubminorStrategic or Co-development PartnerLiverWELL partnered with NEWGENs at Braybrook Community Hub to deliver a Vietnamese community consultation workshop, elevating community insights for liver health education.
• Hep B VoicessecondaryStrategic or Co-development PartnerJayashree Kunigal Shivanna currently works part-time with Hep B Voices on a national hepatitis B awareness campaign in partnership with Hepatitis Australia, contributing to co-design and evaluation.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• cohealth: Victorian community health provider delivering primary care, allied health, and community programs to marginalized populations. Comparable as a delivery partner for CALD and Aboriginal outreach, with overlapping bicultural worker programs.
• Harm Reduction Victoria: Peer-led organization working on BBV, drug use, and harm reduction in Victoria. Comparable as a community-led, lived-experience-driven advocacy and workforce organization with overlapping populations and forum participation.
• Multicultural Centre for Women's Health: National organization advocating for the health and wellbeing of migrant and refugee women. Comparable as a CALD-focused health educator with translated resources, bicultural workers, and community-led programs.
• Thorne Harbour Health: Victorian community organization working in BBV, sexual health, and stigma reduction. Co-hosts regional forums with LiverWELL and shares overlapping community-led GTM, lived-experience advocacy, and CALD engagement approaches.
• Hepatitis Australia: National peak body for viral hepatitis in Australia. Directly comparable to LiverWELL as a sector advocacy and education organization, but operating at the federal level and channelling HepLink funding to state members like LiverWELL.
• Hepatitis Queensland: State-based hepatitis organization providing education, support, and advocacy in Queensland. Operates a near-identical community-led GTM model targeting priority populations and CALD communities.
• Hepatitis NSW: State-level hepatitis organization for New South Wales with a similar mix of community outreach, multilingual resources, helpline, and workforce training. Closely parallel in mission and operating model to LiverWELL.

Broad incumbents

• St Vincent's Hospital Melbourne: Major Victorian tertiary hospital and key clinical partner delivering LiverWELL's HEPReady Essentials training. Comparable as a large incumbent with deep viral hepatitis clinical expertise that LiverWELL complements with community delivery.
• Burnet Institute: Major Australian medical research institute with active hepatitis C elimination programs and a research-to-practice pipeline. Comparable as a stakeholder in Victoria's viral hepatitis ecosystem and a partner in workforce and clinical initiatives.
• Cancer Council Victoria: Large state-based health charity working across cancer prevention, screening, and support, with explicit partnership into LiverWELL's liver cancer program. Comparable as a Victorian health charity with government funding and multi-channel community engagement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/hepatitisvic
• Facebookfacebook.com/hepvic
• LinkedInlinkedin.com/company/hepatitis-victoria/?originalSubdomain=au
• Instagraminstagram.com/hepvic/?hl=en

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LiverWELL