cohealth

What cohealth does

cohealth is a not-for-profit community health organisation headquartered in Melbourne, Australia, founded in 2014 (with its YRR program tracing origins to 2000), operating 30+ sites across Melbourne's CBD, inner-north, and inner-west, and the east coast of Tasmania. The organisation delivers over 46 health and support services spanning general practice, dental care, mental health, allied health (physiotherapy, podiatry, dietetics, occupational therapy, speech therapy), counselling, nursing, social work, alcohol and other drugs support, and specialist programs including Youth Residential Recovery (YRR), Youth Outreach Recovery Support (YORS), Mental Health and Wellbeing Local services, and Innerspace drug services for marginalised populations.

cohealth's technology stack consists primarily of off-the-shelf clinical and administrative systems rather than proprietary platforms: electronic health record systems including Best Practice and TrakCare for clinical documentation and automated referrals, HotDoc for online appointment booking, the Heidi AI scribe tool for consultation note-taking, and integrations with My Health Record and state-level databases (SHIP, CMI/ODS). The organisation's technology posture is therefore that of a clinical service operator deploying commodity healthcare IT rather than a technology developer.

The business model is a government-funded, community-led delivery model. Revenue is derived principally from Commonwealth and Victorian Government grants and contracts, supplemented by Medicare bulk billing and means-tested client fees (low/medium/high income tiers aligned to Centrelink standards, with concession card holders receiving free or discounted services). Customer segments prioritise vulnerable populations including refugees and asylum seekers, Aboriginal and Torres Strait Islander peoples, LGBTQIA+ community members, people experiencing family violence or homelessness, people with serious mental illness, and people at risk from alcohol and drug use. Services are accessed through walk-ins, online booking, phone booking, and professional referrals.

Name

cohealth

Legal name

cohealth

Website

https://cohealth.org.au

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

501–1,000 employees

Short description

cohealth is a Melbourne-based not-for-profit community health organisation delivering 46+ medical, dental, mental health, allied health, and social support services across 30+ sites in Victoria and Tasmania, primarily serving vulnerable and disadvantaged populations through government-funded, community-led care delivery.

Ownership category

akta.pro rank

Product category

Community Health Services

NAICS

Ambulatory Health Care Services (621), Services for the Elderly and Persons with Disabilities (62412), Other Individual and Family Services (624190), Home Health Care Services (6216)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Social Services (8300)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industries

Home Health Aide (HHA) Services (Medically Directed) (HSABACAB), Post-Acute Transitional Care / Subacute Rehab Centers (HLADAJAN), Subacute Care Facilities (HLAFAFAE)

Keywords

• Community health services
• Primary healthcare
• Mental health services
• Allied health services
• Refugee health support

Headquarters

HQ city

Melbourne

HQ country

Australia

HQ region

Oceania

Offices17 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Funding: cohealth is primarily funded by government sources including the Commonwealth Government and Victorian Government. The organization receives funding for delivering community health services, mental health programs, and specialized care for disadvantaged populations.
2. Medicare Billing: Bulk billing for medical appointments for Medicare card holders. Medicare rebates are claimed for doctor services, specialist appointments, and various allied health services.
3. Client Fees: Fees charged based on income levels (low, medium, high income). Concession card holders receive free or heavily discounted services. Some services like dental, counselling, and specialist appointments have associated fees for higher income clients or those without concession cards.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

cohealth is a not-for-profit community health organisation that delivers integrated medical, dental, allied health, mental health, youth residential recovery, alcohol and other drug, refugee, Aboriginal and Torres Strait Islander, family violence, homelessness and aged care services across approximately 30 sites in Melbourne and Tasmania. Services are delivered by multidisciplinary teams using trauma-informed, culturally safe practices with free interpreters and bicultural workers, and are funded through government contracts, Medicare bulk-billing, and an income-tiered client fee schedule.

Product overview

cohealth is a not-for-profit community health organization providing a comprehensive range of health and support services across Melbourne's CBD, inner-north and inner-west, and the east coast of Tasmania. The organization offers a broad portfolio of services including General Practice (GP) medical services, dental care, mental health services (including the Mental Health and Wellbeing Local program, Youth Residential Recovery/YRR, and Youth Outreach Recovery Support/YORS), allied health services (physiotherapy, podiatry, dietetics, occupational therapy, speech therapy), counselling, nursing, social work, AOD support, and community programs. cohealth operates as a single unified organization with multiple service lines rather than a platform-plus-modules architecture. The core service delivery includes direct clinical care, youth mental health residential and outreach programs, and various preventative and community-based health programs. Services are accessible through multiple locations and booking systems including HotDoc online booking.

Differentiator

Problem solved

Functional benefit

Brands

• Mental Health and Wellbeing Local: Free mental health and wellbeing treatment, care and support service delivered in collaboration with Jesuit Social Services, Carers Victoria, Mercy Health, and Western Health.
• Youth Outreach Recovery Support (YORS)
• Youth Residential Recovery (YRR)
• Innerspace

Products and services

• Mental Health and Wellbeing Local

Named customers3 records

Segments8 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature2 records

Partnerships

Eight partnerships are on record, tiered major and core.

• Victoria UniversitymajorStrategic or Co-development Partner · 1 February 2025Partnership commenced February 2025 to bring cohealth's expertise in community health together with VU's excellence in education and research, aiming for healthier, more equitable communities in Melbourne's west.
• Jesuit Social ServicescoreStrategic or Co-development PartnerCollaborative partner in delivering Mental Health and Wellbeing Local services across Brimbank, Wyndham, and Maribyrnong LGAs. Jesuit Social Services brings expertise in social services and community support to the partnership.
• Carers VictoriacoreStrategic or Co-development PartnerCollaborative partner in Mental Health and Wellbeing Local services, providing support and resources for carers of people with mental health concerns.
• Mercy HealthcoreStrategic or Co-development PartnerPartner in Mental Health and Wellbeing Local services bringing healthcare expertise and resources to the collaborative service delivery model.
• Western HealthcoreStrategic or Co-development PartnerHealthcare partner in Mental Health and Wellbeing Local services, contributing to integrated care pathways and service coordination.
• Unison HousingmajorStrategic or Co-development PartnerPartnership to develop an integrated health and housing hub at the Collingwood site. cohealth has partnered with Unison Housing to call for an integrated health and housing development.
• NEAMI NationalcoreChannel Partner/ Reseller/ DistributorManages intake for YRR (Youth Residential Recovery) services at Essendon and St Albans locations on behalf of cohealth. Referrals are processed through NEAMI's intake service.
• EACHcoreChannel Partner/ Reseller/ DistributorManages intake for YRR (Youth Residential Recovery) services at Reservoir location on behalf of cohealth. Referrals are processed through EACH's intake service.

Scale indicators5 records

Recent moves9 records

Expansion highlights1 record

Direct peers

• IPC Health: Community health organisation serving Melbourne's western suburbs with GPs, dental, allied health and mental health services. Directly comparable given shared western-Melbourne catchment, government funding model, and focus on culturally diverse and low-income communities.
• Star Health: Victorian not-for-profit community health organisation operating across the inner south and Bayside regions of Melbourne with primary care, dental, mental health and family services. Directly comparable as a similarly sized NFP CHC targeting vulnerable populations in metropolitan Melbourne.
• DPV Health: Community health provider in Melbourne's northern growth corridor offering GPs, dental, allied health, mental health and AOD services. Comparable in scale and service mix, with overlapping catchments and shared government funding base.
• North Richmond Community Health: Inner-Melbourne community health centre providing primary care, mental health, AOD and family services with a focus on public housing residents and refugee communities. Highly comparable as a smaller-scale NFP CHC targeting similar vulnerable populations including people who use drugs.
• Merri Health: Large not-for-profit community health provider in Melbourne's northern suburbs offering medical, dental, allied health and mental health services to vulnerable communities. Highly comparable as a Victorian NFP community health organisation with similar target populations and multidisciplinary service model.
• Benchmarq Group (formerly Each): Large NFP community health and disability services provider across Victoria with a broad service portfolio including primary care, mental health and youth programs. Directly comparable as a peer NFP CHC; notably EACH already manages YRR intake at cohealth's Reservoir site, indicating operational overlap.

Broad incumbents

• Bolton Clarke: One of Australia's largest NFP aged care and community health providers, formerly RDNS, delivering in-home nursing, allied health, and retirement living nationwide. Broader incumbent offering home-based clinical services overlapping with cohealth's nursing and outreach capabilities, but at much greater scale and national scope.

Emerging players

• Victorian Aboriginal Community Controlled Health Organisation (VACCHO): Peak body for Aboriginal Community Controlled Health Organisations (ACCHOs) in Victoria, representing member organisations delivering culturally safe primary care to First Nations peoples. Comparable as a community-controlled health ecosystem serving overlapping target populations, with cohealth providing Aboriginal and Torres Strait Islander health services in collaboration with such organisations.

Regional players

• Latrobe Community Health Service: Large regional Victorian NFP community health organisation delivering primary care, dental, allied health and aged care across Gippsland and parts of NSW. Comparable in service model but operates in different geographies to cohealth, providing a regional analog rather than direct competitor.

Others

• Jesuit Social Services: Not-for-profit social services organisation delivering mental health, justice, settlement and community programs across Victoria and NSW. Comparable as a cohealth partnership counterparty in the Mental Health and Wellbeing Local consortium, with overlapping focus on disadvantaged populations and complementary service offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/cohealth_au
• Facebookfacebook.com/cohealth
• LinkedInlinkedin.com/company/cohealth
• Instagraminstagram.com/cohealth_ch

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about cohealth