North American Process Serving

What North American Process Serving does

H&R Process Serving Group LLC is a Detroit, Michigan-based professional services firm that delivers legal process serving, sworn court officer duties, private investigations, and security guard services to attorneys, law firms, property managers, HR departments, and event organizers. Founded by Herb Alexander and operating for 15+ years, the firm holds Michigan court-authorized status and markets nationwide coverage across all 50 U.S. states, handling civil summons, subpoenas, writs, evictions, seizures, skip tracing, background investigations, surveillance, and armed/unarmed security assignments.

The company's service catalog is delivered entirely through human operational capacity — court officers, process servers, investigators, and security personnel — with no proprietary software, mobile application, API, or self-service ordering system. Intake is conducted via a single phone line (866-939-4442), a Gmail address, and a website contact form, with same-day response times and 24/7 availability for urgent matters. Pricing is not publicly disclosed; all engagements appear to be quote-based, determined by service type, urgency, and geographic scope.

The firm generates fee-for-service professional revenue across four primary streams: process serving, court officer services, security services, and investigation services. It self-reports $50,000+ in monthly revenue (~$600K annualized) and 10,000+ cumulative cases handled. The company is privately held, bootstrapped, founder-controlled, and operates without external investment, public listing, or disclosed institutional backing. Marketing is minimal, relying on a company website, client testimonials, and direct outreach rather than paid channels, content marketing, or social media.

Name

North American Process Serving

Legal name

H&R Process Serving Group LLC

Website

https://hrprocessserving.com

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

H&R Process Serving Group LLC is a Detroit-based, Michigan court-authorized professional services firm providing process serving, court officer enforcement, private investigations, and security guard services to attorneys, property managers, HR departments, and event organizers across all 50 U.S. states.

Ownership category

akta.pro rank

Product category

Legal Process Services

NAICS

Investigation and Personal Background Check Services (561611), Security Guards and Patrol Services (561612), Other Legal Services (54119)

SIC

Services-Legal Services (8111)

akta.pro primary industry

Court Services & Operations (Clerks, Records, Jury, Interpreters) (BPAIAFAH)

akta.pro secondary industry

Litigation Support & Civil Investigations (Witness/Asset/Skip Tracing) (BPAKAEAE)

Keywords

• Process serving services
• Legal document delivery
• Court officer services
• Private investigation services
• Security guard services

Headquarters

HQ city

Detroit

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales

Revenue model

1. Process Serving Services: Fee-based legal document serving including civil summons, subpoenas, writs, and domestic documents. Revenue generated per service transaction with documented proof of service.
2. Court Officer Services: Enforcement services including seizures, claim and deliveries, evictions, and emergency responses executed under court orders.
3. Security Services: Armed and unarmed security personnel, mobile patrol operations, site security management, event security, and risk mitigation services throughout Detroit and nationwide.
4. Investigation Services: Surveillance, background investigations, skip tracing, property inspections, employee investigations, and workers compensation investigations billed per case or assignment.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

North American Process Serving (operating as H&R Process Serving Group LLC) is a Michigan court-authorized professional services firm that serves civil summons, subpoenas, writs, and domestic documents and performs court officer enforcement duties including seizures, claim and deliveries, evictions, and emergency responses. In addition to core legal process services, the firm provides armed and unarmed security personnel, mobile patrol, site security, event security, and risk mitigation services, alongside private investigation offerings such as skip tracing, background checks, and surveillance for civil, criminal, workers' compensation, and personal protection cases.

Product overview

H&R Process Serving Group LLC offers a unified suite of professional legal and security services across the United States. The core offerings include Process Serving (civil summons, subpoenas, writs, landlord-tenant documents, witness subpoenas, garnishment and PPO service), Court Officer Services (seizures, claim and deliveries, evictions, emergency responses), Security Guard Services (armed/unarmed personnel, mobile patrols, site security, event coverage), Skip Tracing & Filings, Background Investigations, and Surveillance & Investigation services. These services are delivered as integrated operational capabilities under a single company, serving attorneys, law firms, businesses, and courts nationwide.

Differentiator

Problem solved

Functional benefit

Brands

• H&R Security Services: Professional security solutions providing armed and unarmed security personnel, mobile patrol operations, site security management, and risk mitigation services throughout Detroit and across the United States.

Products and services

• Process Serving Legal service of civil summons, small claims, subpoenas, writs, landlord-tenant documents, witness subpoenas, garnishment orders, and personal protection orders (PPOs) with accurate, documented proof of service. The service is delivered to attorneys, law firms, corporate legal departments, paralegals, and other parties requiring legally compliant service of process.
• Court Officer Services Michigan court-authorized enforcement services including seizures of property under court order, claim and deliveries (recovery and redelivery of property), eviction notices, writs of restitution, and emergency responses. Service is provided to property managers, landlords, attorneys, and businesses requiring legally compliant court enforcement actions.
• Security Guard Services Professional security solutions providing armed and unarmed security personnel, mobile patrol operations, site security management, parking lot security, lobby monitoring, neighborhood patrols, personal protection, and special event coverage including risk mitigation. Service is delivered to event companies, commercial properties, and security-conscious organizations primarily in Detroit and nationwide.
• Skip Tracing & Filings Locate individuals who have gone missing using advanced skip tracing techniques, paired with court filings, document retrieval, and certified mailings. Service is provided to attorneys, collections professionals, and individuals who need to locate parties for service of process or other legal actions.
• Background Investigations Criminal, civil, and employment background reports covering prospective hire investigations, employment history verification, and personal due diligence. Service is delivered to HR departments, employers, attorneys, and individuals requiring thorough and confidential screening.
• Surveillance & Investigation Discreet observation and investigation services for marital concerns, employee misconduct, and liability claims, as well as property inspections and workers' compensation claim verification. Service is delivered to attorneys, businesses, insurance companies, and individuals requiring documented surveillance evidence and investigative reporting.

Quantifiable outcome

• 1,000+ documents successfully served across multiple jurisdictions
• +7 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators8 records

Recent moves1 record

Expansion highlights4 records

Direct peers

• Command Investigations: Provides process serving, surveillance, skip tracing, and investigations — directly comparable to H&R's combined service suite across legal document service and investigative offerings.
• Accurate Serve: National process serving firm with multi-state coverage and online ordering, directly comparable to H&R's process serving offering for attorneys and law firms.
• Due Process North America: Multi-jurisdiction process serving and skip tracing provider serving attorneys, courts, and businesses — comparable offering profile to H&R across legal document service and investigations.
• Serving Notice Inc. Process serving company with nationwide service and dedicated attorney customer base — a close functional comparable on the core legal document service line.
• ABC Legal Services: One of the largest nationwide process serving companies in the U.S., offering similar service coverage, technology-enabled ordering, and integrated skip tracing — the most direct competitor to H&R's core process serving line.
• Civil Courts Inc. Process serving and court-related services firm operating across multiple states, closely aligned with H&R's court officer and process serving capabilities.

Broad incumbents

• Pinkerton: Established national investigations and security services firm offering process serving, surveillance, and security guard services as part of a much broader portfolio — comparable across H&R's investigation and security lines.
• Kroll: Global investigations, security, and risk consulting firm that overlaps with H&R's background investigation and security guard offerings at the enterprise end of the market.
• Securitas USA: Large security services provider offering armed/unarmed guards, mobile patrol, and event security — directly comparable to H&R's Security Guard Services revenue stream, though at significantly larger scale.

Emerging players

• ProofServe: Tech-enabled process serving platform with digital proof of service, online ordering, and real-time tracking — represents the digital-first competitive direction that could erode manual operators like H&R.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HR-Process-Serving-Detroit-MI-138738116224815
• LinkedInlinkedin.com/company/h-r-process-serving

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North American Process Serving