Turun Vesihuolto Oy

What Turun Vesihuolto Oy does

Turun Vesihuolto Oy is a municipal water and wastewater utility that distributes drinking water and collects wastewater for the City of Turku, Finland. The company is wholly owned by the City of Turku and operates as a regulated natural-monopoly within its designated service area, serving approximately 300,000 residents. It does not produce water or treat wastewater itself; instead it distributes treated drinking water sourced from Turun Seudun Vesi Oy's Virttaankangas artificial-groundwater facility and conveys collected wastewater to Turun seudun puhdistamo Oy's Kakolanmäki treatment plant. The company's core assets are a 1,422 km integrated pipe network, 85 wastewater pumping stations (handling ~19 million m³ annually), remotely-readable water meters, and a SCADA-based remote-monitoring system with a continuously updated GIS network map (Johtokartta).

The company's product offering is structured around five core services: tap-water distribution, wastewater collection, water-meter installation and remote reading (B-Meters Hydrodigit), connection services for new construction and renovations, and network renovation and maintenance. Supporting services include a two-way SMS disturbance-notification system, a Vesitili online customer portal, and dedicated industrial-wastewater contracts priced per pollutant load using VVY industrial-wastewater multipliers. The technology stack is conventional industrial utility infrastructure — no proprietary software platform, AI/ML systems, or consumer-facing mobile application is mentioned — supported by an in-house Water Safety Plan risk tool aligned with WHO guidelines and a 24/7 control room (Valvomo) for emergency response.

Turun Vesihuolto generates revenue through regulated, publicly disclosed tariffs: a household water-supply fee of €2.21/m³ and a wastewater fee of €2.01/m³ (both from 1 January 2026, including 25.5% VAT), supplemented by monthly basic fees, one-time connection fees for new properties and stormwater tie-ins, and service-work fees for meter installation, trench work, and emergency repairs. Industrial customers pay surcharges based on pollutant load subject to treatment-plant discharge limits. The 2025 financial statements and annual report were approved 27 April 2026; €12.2 million was invested that year in network renovation and expansion, with 5 km of new network built and 10.8 km renovated. Operational performance in 2025 showed 19 pipe breaks (2.3 per 100 km, below target) and an average unplanned water-outage time of 3.5 minutes per customer. The company operates on 100% renewable electricity under a Turku Energia contract and is committed to City of Turku's carbon-neutrality target by 2029.

Name

Turun Vesihuolto Oy

Legal name

Turun Vesihuolto Oy

Website

https://turunvesihuolto.fi

Company type

Private

Founded year

2017

Operating status

Operating

Short description

Municipal water and wastewater utility wholly owned by the City of Turku, Finland, serving approximately 300,000 residents through a 1,422 km pipe network and 85 pumping stations under regulated usage-based tariffs.

Ownership category

akta.pro rank

Product category

Water and Wastewater Utility Services

NAICS

Water Supply and Irrigation Systems (221310), Water, Sewage and Other Systems (2213), Utilities (221)

SIC

Water Supply (4941), Electric, Gas & Sanitary Services (4900), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industries

Raw Water Conveyance & Transmission (Aqueducts, Mains, Pumping Stations) (EUANAAAB), Sewer Pump/Lift Stations & Wet Wells (EUANACAC), Water & Wastewater Utility IoT (SCADA, Leak/Quality Monitoring) (EUADAPAK)

Keywords

• Municipal water utility
• Drinking water distribution
• Wastewater collection services
• Sewer network maintenance
• Water meter services

Headquarters

HQ city

Turku

HQ country

Finland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Others

Revenue model

1. Water supply fees (vesimaksut): Revenue from water supply charges per cubic meter of water consumed, plus monthly basic fees for water and wastewater service. Tariffs are regulated and publicly published.
2. Wastewater collection fees: Revenue from wastewater collection charges based on water consumption, plus monthly basic fees. Industrial customers pay surcharges based on the pollutant load in their wastewater.
3. Connection fees (liittymismaksut): One-time connection fees charged to new customers connecting to the water and wastewater networks. Also charged for connections to stormwater sewers.
4. Service work fees (palvelutyöt): Fees charged for various services including water meter installation, connection work in excavated trenches, emergency repairs, inspection services, and work ordered through the work order form. Charged according to the published service price list.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Turun Vesihuolto Oy is a municipal water utility that distributes treated drinking water sourced from Turun Seudun Vesi Oy's Virttaankangas artificial groundwater facility and collects wastewater via gravity sewers and 85 pumping stations, conveying it to Turun seudun puhdistamo Oy's Kakolanmäki treatment plant. The company maintains a 1,422 km water and wastewater pipe network, installs and remotely reads water meters, manages customer connections, and provides SMS-based disturbance notifications across the City of Turku service area.

Product overview

Turun Vesihuolto Oy operates as a municipal water utility providing integrated water and wastewater services to the City of Turku. The core offering consists of tap water distribution (sourced from Turun Seudun Vesi Oy's Virttaankangas artificial groundwater facility) and wastewater collection (conveyed to Turun seudun puhdistamo Oy's Kakolanmäki treatment plant). Supporting services include water meter installation and remote reading (B-Meters, Hydrodigit), connection services for new construction, network renovation and maintenance (1,422 km total network), SMS-based disturbance notifications, and special industrial wastewater contracts for non-standard effluents. Customers access services through the Vesitili online portal, by phone, or in person at AkvaCity customer service point.

Differentiator

Problem solved

Functional benefit

Products and services

• Tap Water Distribution (Talousveden jakelu) Distribution of treated tap water to residential, commercial, and industrial customers across Turku. Water is sourced from Turun Seudun Vesi Oy's Virttaankangas artificial groundwater facility, naturally soft and slightly alkaline, suitable for drinking, household use, and washing without property-level filtration or water softeners.
• Wastewater Collection (Jäteveden vastaanotto ja käsittelyyn ohjaus)
• Water Meters and Remote Reading Service (Vesimittarit ja etäluentapalvelu)
• Connection Services (Liittymispalvelut)
• Network Renovation and Maintenance (Verkostojen saneeraus ja kunnossapito)
• SMS Disturbance Notifications (Häiriötiedotteet tekstiviestillä)
• Industrial Wastewater Contracts (Teollisuusjätevesisopimukset)
• Vesitili Customer Portal (Vesitili Asiakasportaali)

Quantifiable outcome

• Water quality meets all regulatory requirements — Turun network water passed all official water quality tests (2020 data).
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Ten partnerships are on record, tiered core, minor and supporting.

• Turun Seudun Vesi OycoreStrategic or Co-development PartnerTurun Seudun Vesi Oy is the water producer for the Turku region, operating the Virttaankangas artificial groundwater plant. They produce the drinking water that Turun Vesihuolto distributes. This is a critical upstream partnership — without Turun Seudun Vesi, Turun Vesihuolto would have no water to distribute. They are also co-partners in climate neutrality efforts.
• Turun seudun puhdistamo OycoreStrategic or Co-development PartnerTurun seudun puhdistamo Oy operates the Kakolanmäki wastewater treatment plant where all wastewater collected by Turun Vesihuolto is treated. Critical downstream partnership in the water cycle. Also a co-partner in climate neutrality and wastewater heat recovery research projects.
• Turku EnergiacoreOthersTurku Energia is the electricity supplier for Turun Vesihuolto. The company has a renewable electricity contract with Turku Energia, ensuring all electricity used in operations (pump stations, heating, etc.) is 100% renewable. Also a partner in wastewater heat recovery research.
• City of Turku (Turun kaupunki)coreStrategic or Co-development PartnerTurun Vesihuolto is 100% owned by the City of Turku. The city is the sole shareholder and provides the municipal mandate for water services. Turun Vesihuolto collaborates with the city on street renovations, stormwater management, climate neutrality targets (Carbon Neutral Turku 2029), and planning approvals. Stormwater sewers are operated by the City of Turku.
• HSY (Helsingin seudun ympäristöpalvelut)minorStrategic or Co-development PartnerHSY is the main partner in the wastewater heat recovery research project (Jätevesilämpö). HSY coordinates the project investigating heat recovery from wastewater in urban heating. Turun Vesihuolto participates in the steering group, providing data and assessing impacts on the wastewater network.
• Lounais-Suomen vesi- ja ympäristötutkimus OysupportingTechnology or IntegrationAccredited laboratory that analyzes water samples and wastewater for Turun Vesihuolto's water quality monitoring and industrial wastewater contract measurements. Also partners with Turun Vesihuolto on industrial wastewater coefficient calculations.
• Koka OysupportingTechnology or IntegrationImporter of remotely readable water meters used by Turun Vesihuolto. Jointly identified quality issues (weak signal, premature battery depletion) with B-Meters Hydrodigit model, leading to warranty replacements in 2026.
• VMH Kalibro OysupportingImplementation/ SI/ Consulting PartnerWater meter service company contracted to perform warranty replacements of B-Meters Hydrodigit water meters in 2026. VMH Kalibro Oy contacts affected customers and performs the meter replacement work.
• Aalto-yliopisto, VTT, AFRY, Fluidit Oy, Gaia Consulting OyminorStrategic or Co-development PartnerResearch and consulting partners in the Jätevesilämpö (wastewater heat recovery) project. They provide research expertise, technical calculations, and project management services for studying heat recovery from wastewater and its impact on nitrogen removal.
• Fortum, HelenminorStrategic or Co-development PartnerEnergy companies participating in the wastewater heat recovery research project, exploring how recovered heat could be used in district heating systems in Helsinki and Turku areas.

Scale indicators7 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Kuopion Vesi: Municipal water utility serving Kuopio, Finland, providing drinking water supply and wastewater collection to a mid-sized Finnish urban population under a similar regulated monopoly framework.
• Lahti Aqua: Water utility serving the Lahti region of Finland with drinking water production, distribution, and wastewater services. Owned by the City of Lahti, providing a direct municipal-owned utility comparison for a comparable regional population.
• Oulun Vesi: Municipal water utility for the City of Oulu, Finland, operating water treatment, distribution, and wastewater collection networks under the same Finnish water utilities regulatory regime.
• Tampereen Vesi: Municipal water utility serving the Tampere region in Finland, providing drinking water distribution and wastewater collection services to residential and industrial customers under comparable Finnish regulatory and ownership structures.
• Alva (formerly Jyväskylän Energia): Multi-utility serving the Jyväskylä region with water, wastewater, energy, and district heating services. Operates as a municipally-owned utility providing comparable regulated water and wastewater services to Finnish residential and industrial customers.
• Helsingin seudun ympäristöpalvelut (HSY): Finland's largest municipal water and wastewater utility, serving ~1.4 million residents in the Helsinki metropolitan area. Operates potable water production, distribution, and wastewater collection under a similar regulated municipal-ownership model, making it the most directly comparable peer.

Broad incumbents

• Turun seudun puhdistamo Oy: Regional wastewater treatment operator running the Kakolanmäki plant that treats all wastewater collected by Turun Vesihuolto. A core integrated downstream value-chain partner in the same geographic water system.
• Turun Seudun Vesi Oy: Upstream municipal water producer for the Turku region, operating the Virttaankangas artificial groundwater facility that supplies Turun Vesihuolto's distribution network. A core integrated value-chain partner under multi-municipal ownership.

Regional players

• Stockholm Vatten och Avfall: Stockholm's municipal water, wastewater, and waste management utility serving the Swedish capital region. Comparable Nordic municipally-owned monopoly operator with similar regulatory, ownership, and operational characteristics, but in a different national jurisdiction.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/turunvesihuolto
• LinkedInlinkedin.com/company/turun-vesihuolto-oy
• Instagraminstagram.com/turunvesihuoltooy

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Turun Vesihuolto Oy