Länsi-Uudenmaan hyvinvointialue

What Länsi-Uudenmaan hyvinvointialue does

Länsi-Uudenmaan hyvinvointialue (Western Uusimaa Wellbeing Services County) is a Finnish public government entity established under the national wellbeing services county (hyvinvointialue) reform. It holds the statutory mandate to organize social and healthcare services, rescue services, and student welfare (psychologist and counselor) services for approximately 470,000-500,000 residents across 10 municipalities in Western Uusimaa: Espoo, Hanko, Inkoo, Karkkila, Kauniainen, Kirkkonummen, Lohja, Raasepori, Siuntio, and Vihti. The organization operates through a network of health stations, oral health clinics, family and child health clinics (neuvola), mental health and substance abuse services, Senior Info, disability services, child welfare, social services guidance, and 24/7 social and crisis emergency services, supplemented by hospital services, home care, and a mobile hospital (LiiSa).

The entity's core technology is the Lunna digital services platform (web and mobile app on Android and iOS), which provides chat, non-urgent messaging, appointment booking, video meetings, health data viewing, and digital care pathways, with Suomi.fi-based authorization for acting on behalf of another person. It is complemented by an AI-based semantic wellbeing services search engine that aggregates daily-updated activity and service data from Lähellä.fi and the Finnish Service Catalogue (Suomi.fi) administered by DVV, and by integrations with national MyKanta (prescriptions and records) and HUS Maisa (specialized care). A dedicated multilingual service information portal serves the roughly 16% of residents who do not speak Finnish or Swedish as their native language, with printed guides in 13 languages.

The organization is funded primarily through municipal tax revenues, state subsidies, and statutory client fees set by national legislation, with many services provided free of charge (e.g., child welfare, maternity and child health clinics, social and crisis emergency services, and walk-in mental health and substance abuse reception). It is overseen by an elected county council and appointed county government and has no parent company or private equity backing. Operations are tracked and publicly reported through monthly Palvelutuotannon kuukausikatsaus service production reports covering availability, staffing, and customer satisfaction.

Name

Länsi-Uudenmaan hyvinvointialue

Legal name

Länsi-Uudenmaan hyvinvointialue

Website

https://luvn.fi

Company type

Public

Founded year

2023

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Länsi-Uudenmaan hyvinvointialue is a Finnish public wellbeing services county that organizes social, healthcare, rescue, and student welfare services for roughly 470,000-500,000 residents across 10 municipalities in Western Uusimaa, delivered through physical clinics, the Lunna digital platform, and tax-based public funding.

Ownership category

akta.pro rank

Product category

Public Healthcare and Social Services

NAICS

Social Assistance (624), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Home Health Care Services (8082)

akta.pro primary industry

Personal Care & ADL Assistance (bathing, dressing, toileting, mobility) (HLADAGAA)

akta.pro secondary industries

Skilled Home Health Therapy Services (PT/OT/SLP) (HLADAFAE), Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK), Financial Assistance & Benefits Navigation Services (BPAGAEAK)

Keywords

• Public healthcare services
• Social welfare services
• Primary healthcare clinics
• Mental health services
• Rescue services

Headquarters

HQ city

Espoo

HQ country

Finland

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Public funding / tax-based financing: As a Finnish wellbeing services county (hyvinvointialue), the organization is funded primarily through municipal tax revenues, state subsidies, and client fees set by legislation. The county organizes social and health services, rescue services, and student welfare (psychologist and social worker services) for residents of 10 municipalities. Services are provided at statutory client fees where applicable, with some services being free (e.g., child welfare services, maternal and child health clinics, social and crisis emergency services, mental health and substance abuse reception without appointment).

Pricing tiers

Go-to-market motion2 records

Distribution channels10 records

Marketing channels8 records

Core offering

Länsi-Uudenmaan hyvinvointialue organizes and provides public social, healthcare, rescue, and student welfare (psychologist and counselor) services for residents of 10 municipalities in Western Uusimaa, Finland. Service delivery spans health stations, oral health clinics, maternity and child health clinics (neuvola), mental health and substance abuse services, social services guidance, child welfare, disability services, senior care, housing support, financial support, and 24/7 social and crisis emergency services. The Lunna digital services platform serves as the unified digital access point, complemented by telephone customer service, walk-in service points, and home-based care.

Product overview

Länsi-Uudenmaan hyvinvointialue operates as a unified public healthcare and social services provider delivering care across 10 municipalities in Western Uusimaa, Finland. The core digital platform is Lunna, which unifies access to health stations, dental care, maternity/child health clinics, mental health and substance abuse services, social services, Senior Info, and disability services through chat, messaging, video consultations, and appointment booking. Physical services span primary healthcare, specialist care coordination, mental health services, child welfare, family services, elderly care, housing support, financial assistance, and crisis emergency services. The organization also operates an AI-powered wellbeing services search engine that aggregates activities from regional providers using semantic search. Services are accessible via the Lunna mobile app (iOS/Android), web browser, phone, and in-person at locations throughout Espoo, Lohja, Raasepori, and other municipalities.

Differentiator

Problem solved

Functional benefit

Brands

• Lunna: Digital services platform for accessing and contacting social and healthcare services in Western Uusimaa. Available as a mobile app and web browser platform. Users can handle matters via chat, non-urgent messages, and video appointments.

Products and services

• Lunna Digital Services Platform Unified digital services platform for accessing social and health services in Western Uusimaa. Enables contact with health stations, maternity/child health clinics, dental care, mental health services, social services, and Senior Info through chat, messaging, video meetings, and appointment booking. Available as Android and iOS mobile app and web browser. Supports acting on behalf of another person via Suomi.fi authorization.
• Primary Healthcare Services (Health Stations and Oral Health Clinics) Primary healthcare services delivered through health stations across 10 municipalities, providing general medical care, preventive health services, and referrals to specialized care. Oral health services include dental examinations, treatments, and preventive dental care.
• Maternity and Child Health Clinics (Neuvola) Family health services providing support for expecting parents, infants, and children up to school age, including health checkups, vaccinations, and parenting guidance. Free of charge.
• Mental Health and Substance Abuse Services Comprehensive mental health services including outpatient clinics, crisis intervention, and substance abuse treatment for adults and youth aged 13-17. Includes walk-in reception without appointment.
• Social Services Guidance Social work services providing guidance on financial difficulties, family challenges, disability, crisis situations, and support for families with children. Includes walk-in appointments and phone service.
• Senior Info Information and advisory service for elderly residents (65+) providing guidance on social services, care options, and wellbeing support.
• Disability Services Specialized services for disabled persons when basic services are insufficient. Includes assessment, service guidance, housing support, and various care options.
• Child Welfare Services Child protection services supporting children, youth, and families. Includes family counseling, child welfare notifications, foster care, aftercare for young adults, and family rehabilitation. Free of charge.
• Wellbeing Services (Hyvinvointipalvelut) Health and wellbeing promotion services including events, activities, and guidance for families, youth, elderly, and general population. Searchable database of local wellbeing activities.
• Social and Crisis Emergency Services 24/7 emergency social services and crisis intervention for acute traumatic situations including domestic violence, sudden death, fires, and urgent social needs.
• Housing Support Services Support for housing challenges including homelessness prevention, temporary substance-free housing, and supported living arrangements for adults.
• Financial Support Services Economic support services including supplementary and preventive social assistance, social credit, and financial counseling for residents in difficult financial situations.
• Services Supporting Employment Services promoting employment including social work support, rehabilitative work activities, social rehabilitation, health examinations for unemployed, and work capacity assessment.
• Hospital Services and Home-Based Care Hospital services including hospital care, geriatric outpatient clinic, home hospital (sairaalakotihoito), and mobile hospital (LiiSa) operating across the county. Home care services are provided in residents' homes.
• Customer Service Central customer service providing general guidance Monday-Friday 8:00-16:00 via phone (029 151 2000), chat through Lunna, email ([email protected]), and SMS for hearing-impaired customers.
• Social and Patient Ombudsperson Service Advocacy service advising on patient rights, social welfare client rights, and early childhood education rights. Assists with complaints procedures.
• Wellbeing Services Search Engine AI-powered search platform for finding local wellbeing activities, events, and services. Uses semantic search technology to match queries with relevant results from wellbeing services counties, municipalities, organizations, and private providers.
• Multilingual Service Information Portal Dedicated section providing multilingual service information for residents whose native language is not Finnish or Swedish. Includes service descriptions in multiple languages, guidance on obtaining interpreters, and information about third-sector organizations providing multilingual support.

Quantifiable outcome

• Up to 73% of Voimaperheet family support forms returned to child health clinics, enabling early identification of families needing support
• +2 more outcomes

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature3 records

Partnerships

18 partnerships are on record, tiered minor, core and major.

• A-KruunuminorStrategic or Co-development Partner · 1 March 2026A-Kruunu is a housing company providing rental apartments in Espoo. The EKOPIPO project (joint between the City of Espoo and Länsi-Uudenmaan hyvinvointialue) conducted a collaborative pilot with A-Kruunu in spring 2026, involving 36 resident contacts to prevent housing problems from escalating. The pilot showed promising results: residents made payment plans and awareness of debt collection processes increased.
• FAROminorOthersNational umbrella organization for Russian-speaking social, welfare, and health organizations in Finland. Provides multilingual support and services for Russian-speaking residents in Western Uusimaa.
• Fenix FinlandminorOthersProvides free psychological support and guidance in Russian and Ukrainian for people who have moved to Finland and are experiencing difficult life situations. Available to Western Uusimaa residents.
• Jade Community (Jade yhteisö)minorOthersAssociation for elderly people with immigrant backgrounds. Provides activities and support for aging immigrants in Western Uusimaa.
• KAIVO Espoo ryminorOthersProvides advisory services, peer support, various events, information sessions, and groups for people in difficult life situations. Active in Espoo and Western Uusimaa.
• Mirsal ryminorOthersProvides integration support services particularly for Arabic-speaking immigrants. Available to Western Uusimaa residents.
• Espoon monikulttuuriset lapset ja nuoret ryminorOthersProvides various activities for multicultural children, young people, and their families in Espoo.
• Suomi-Syyria ystävyysseura ryminorOthersProvides various activities for Arabic-speaking residents. Offers advisory and consultation services for daily matters in Arabic. Available to Western Uusimaa residents.
• Suomi-Venäjä seuraminorOthersPromotes encounters between Russian- and Finnish-speaking people and provides diverse Russian-language activities for Russian speakers and others with Russian language skills. Available to Western Uusimaa residents.
• SVK Liitto ryminorOthersPromotes the integration, health, wellbeing, and social participation of people with Russian-speaking immigrant backgrounds. Available to Western Uusimaa residents.
• Vantaan venäläinen klubiminorOthersProvides various activities for Russian-speaking residents. Active in Vantaa, serves Western Uusimaa residents as well.
• Lähellä.ficoreTechnology or IntegrationAn online service operated by Finnish associations, federations, and clubs. Länsi-Uudenmaan hyvinvointialue's wellbeing services search engine sources activity and service data from Lähellä.fi. Data is updated daily.
• Finnish Service Catalogue (Suomi.fi-palvelut)coreTechnology or IntegrationAdministered by the Digital and Population Data Services Agency (DVV). The wellbeing services search engine retrieves service descriptions from the Finnish Service Catalogue in addition to Lähellä.fi. Data is updated daily. Covers services from wellbeing counties and municipalities across Finland.
• Espoon kaupunki (City of Espoo)majorStrategic or Co-development PartnerClose operational partnership with the City of Espoo, particularly through the EKOPIPO project (early support for housing challenges) and Hello Espoo integration service. The EKOPIPO project (joint between the city and the wellbeing services county) develops early intervention models for housing problems, including a collaborative pilot with A-Kruunu housing company.
• TaitotalominorOthersTaitotalo designed and delivered training in language-aware work practices for social services professionals in Länsi-Uudenmaan hyvinvointialue's rehabilitative work activities programme. The training covers plain language communication and methods for supporting interaction when a client's language skills are still developing.
• Sininauha OyminorOthersSininauha Oy currently produces day centre services (Päiväkeskus Illusia) for people experiencing or at risk of homelessness and adults using substances. From 1 October 2026, the service will be taken over by the wellbeing services county, though the current provider relationship will end then.
• Digital and Population Data Services Agency (DVV)coreTechnology or IntegrationGovernment agency administering the Finnish Service Catalogue (Suomi.fi) used by the wellbeing services county's search engine. Also manages Suomi.fi authorizations that enable acting on behalf of another person in the Lunna digital platform.
• HUS (Helsinki University Hospital)majorOthersHUS provides specialized medical care. The HUS patient ombudsperson advises on matters related to specialized medical care. Patient data from HUS services is shown in the Maisa patient portal (not in Lunna). The Lunna platform links to Maisa for specialized care information.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Helsingin hyvinvointialue: The largest Finnish wellbeing services county, serving Helsinki residents with the same statutory model. Directly comparable to Länsi-Uudenmaan in organizing integrated social and health services under the same national reform framework.
• Pirkanmaan hyvinvointialue (Pirha): Major Finnish wellbeing services county serving the Tampere region. Operates under the same statutory model as Länsi-Uudenmaan, providing integrated social and health services to a comparable regional population.
• Varsinais-Suomen hyvinvointialue (Varha): Finnish wellbeing services county serving the Turku region. Operates under the same statutory model organizing integrated social and health services for residents of Southwest Finland.
• Keski-Uudenmaan hyvinvointialue (Keusote): Neighboring Finnish wellbeing services county serving Hyvinkää, Järvenpää, Mäntsälä, Nurmijärvi, Pornainen, Sipoo, and Tuusula. Operates under the same statutory model with similar integrated social and health services.
• Pohjois-Pohjanmaan hyvinvointialue (Pohde): Large Finnish wellbeing services county serving Northern Ostrobothnia region. Operates under the same statutory model with integrated social and health services, comparable to Länsi-Uudenmaan in scale and mandate.
• Päijät-Hämeen hyvinvointialue: Finnish wellbeing services county serving the Päijät-Häme region. Operates under the same statutory model as Länsi-Uudenmaan with comparable integrated social and health services mandate.
• Itä-Uudenmaan hyvinvointialue: Neighboring Finnish wellbeing services county serving Eastern Uusimaa region. Operates under the same statutory model with integrated social and health services, geographically adjacent to Länsi-Uudenmaan.
• Vantaan ja Keravan hyvinvointialue (Vakeva): Neighboring Finnish wellbeing services county combining Vantaa and Kerava municipalities. Operates under the same legal framework and provides similar integrated social and health services to a metropolitan population.

Regional players

• Region Stockholm: Swedish regional authority providing healthcare, public transport, and regional development services in Stockholm County. Comparable to Finnish wellbeing services counties in providing publicly-funded integrated health services, though operating under a different legal framework.

Others

• HUS-yhtymä: Helsinki University Hospital consortium providing specialized medical care. Serves as the specialized care partner for Länsi-Uudenmaan and other Uusimaa wellbeing services counties, operating patient data through Maisa portal.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/@LUVNhyvinvointialue/search?query=lunna
• LinkedInlinkedin.com/company/lansiuudenmaanhyvinvointialue

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Länsi-Uudenmaan hyvinvointialue