What Kecioren Belediye Baskanligi does

Keçiören Belediye Başkanlığı is a Turkish district municipality serving the Keçiören district of Ankara, established in 1981 and operating under Turkish Municipal Law No. 5393 as a local government entity. Led by Mayor Dr. Mesut Özarslan since April 2024, the municipality delivers public services to district residents across tax administration, infrastructure maintenance, urban planning, social welfare, education, culture, and recreation. Its customer base spans six identifiable segments: district citizens at large, youth and students, women and families, senior citizens, people with disabilities, and local businesses — each addressed through dedicated programs such as KEDEM (exam preparation), Aile Terapi Merkezi (family therapy), Gönül Köşkü Huzurevi (nursing home), and Engelli Danışma Merkezi (disability services).

The municipality's technology platform is built around an integrated e-government portal (e-Belediye) comprising e-Vergi (electronic tax payment), e-İmar (zoning/plan inquiry), Kent Bilgi Sistemi / KEOS (GIS city information), NETMASA (citizen request call center), and procurement transparency modules, with KOHA library automation integrated via a Ministry of Culture and Tourism protocol. Service access extends across web, iOS/Android mobile applications, call center (444 52 76), WhatsApp (0530 917 52 76), BİP messaging, and in-person delivery at the Kalaba Kent Meydanı headquarters and district satellite offices. The organization holds ISO 27001:2022 Information Security Management System and ISO 9001 Quality Management System certifications, reflecting baseline governance maturity.

Revenue is generated through municipal taxation (property tax / Emlak Vergisi, environmental cleaning tax / Çevre Temizlik Vergisi), service fees and permits (business licenses, construction permits, marriage ceremonies), rental income from municipal properties (market stalls, ATMs, commercial spaces), central government transfers, and entry fees at recreational facilities (Kalaba and Aktepe Aqua Parks with tiered 150-290 TL pricing). Customer acquisition and service delivery occur through direct-to-citizen channels operating exclusively within the Keçiören district boundary. The entity has no subsidiaries, no public listings, no funding rounds, and is owned within the Turkish unitary state structure under the oversight of Ankara Büyükşehir Belediyesi.

Name

Kecioren Belediye Baskanligi

Legal name

T.C. Keçiören Belediye Başkanlığı

Website

https://kecioren.bel.tr

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Keçiören Belediye Başkanlığı is the district municipality of Keçiören, Ankara, Turkey, delivering public services — taxation, infrastructure, social welfare, education, and recreation — to district residents through an e-government portal, mobile apps, call center, and physical facilities including 13 libraries.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Utilities (221), Museums, Historical Sites, and Similar Institutions (712), Community Food and Housing, and Emergency and Other Relief Services (6242), Administration of Environmental Quality Programs (9241)

SIC

Electric, Gas & Sanitary Services (4900), Services-Facilities Support Management Services (8744), Services-Social Services (8300)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Parks, Recreation & Cultural Services (BPAIACAI), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Local Education Authorities & Municipal Education Offices (EDADABAD)

Keywords

• Municipal government services
• E-government services
• Public administration
• Urban infrastructure
• Recreational facilities

Headquarters

HQ city

Ankara

HQ country

Türkiye

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Revenue model

1. Property Tax (Emlak Vergisi): Property tax collection from residents and businesses within Keçiören district
2. Environmental Cleaning Tax (Çevre Temizlik Vergisi): Municipal environmental cleaning services tax
3. Service Fees and Permits: Fees for various municipal services including business licenses, construction permits, marriage ceremonies (nikah), and other administrative services
4. Rental Income: Revenue from leasing municipal properties including market stalls, ATMs, and commercial spaces
5. Government Transfers: Central government allocations and transfers to municipality
6. Aquatic and Recreational Facility Fees: Entry fees for aqua parks and sports facilities

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Keçiören Municipality provides public administrative services to residents of Keçiören district in Ankara, Turkey. Core offerings include infrastructure management (roads, sanitation, water), tax collection (property tax, environmental cleaning tax), e-government services (e-Vergi, e-İmar, Kent Bilgi Sistemi, NETMASA), educational support (KEDEM, Keçmek), social services (family therapy, senior care, disability support), and recreational facilities (libraries, aqua parks, sports centers, cultural venues).

Product overview

Keçiören Belediyesi operates as a municipal government providing citizen services through a unified e-government platform (E-Belediye) integrated with various digital service modules. The core offering comprises a citizen portal delivering online administrative services including E-Vergi (electronic tax payment), E-İmar (zoning/planning services), Kent Bilgi Sistemi (GIS/city information system), NETMASA (call center), and document tracking. Supporting the core portal are specialized service units: Kariyer Ofisi (employment services), KEDEM (educational course centers for student academic support), Keçmek (vocational training), Teknomer (technology and digital skills center), and Aile Terapi Merkezi (family counseling). The municipality also operates physical social facilities including libraries, youth centers, aqua parks, sports centers, and cultural venues. Citizens access services via the web portal, mobile applications (iOS/Android), telephone call center, and in-person at municipal buildings.

Differentiator

Problem solved

Functional benefit

Brands

• NETMASA: Call center service for citizen requests, suggestions, and applications
• KEDEM
• KEÇMEK
• TEKNOMER
• Keçikart
• KeçKart

Products and services

• NETMASA Call Center
• Kent Bilgi Sistemi (KEOS)
• E-İmar (Electronic Zoning)
• E-Vergi (Electronic Tax Payment)
• Keçikart Municipal Card
• Kariyer Ofisi (Career Office)
• KEDEM Course Centers

Quantifiable outcome

• KEDEM students achieving top 0.1%-10% success in LGS exams
• +2 more outcomes

Named customers2 records

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Partnerships

13 partnerships are on record, tiered core, minor and moderate.

• Kültür ve Turizm Bakanlığı (Ministry of Culture and Tourism)coreTechnology or Integration · 1 January 2026Protocol with General Directorate of Libraries and Publications for KOHA library automation system implementation across municipal libraries.
• Gençlik ve Spor Bakanlığı (Ministry of Youth and Sports)coreStrategic or Co-development Partner · 1 January 2026Collaboration for youth programs including e-sports tournaments and sports activities.
• More İşitme MerkeziminorGTM or Marketing Partner · 1 January 2026Discount protocol for municipal staff and assembly members.
• Nokta Tek Eğitim KurumlarıminorGTM or Marketing Partner · 1 January 2026Educational discount protocol for municipal staff and assembly members.
• Dentsava Ağız ve Diş Sağlığı PolikliniğiminorGTM or Marketing Partner · 1 January 2026Healthcare discount protocol for municipal staff and assembly members.
• Centrum Clinic Özel Ankara Kadın Sağlığı MerkeziminorGTM or Marketing Partner · 1 January 2026Healthcare discount protocol for municipal staff.
• Özel 100. Yıl HastanesiminorGTM or Marketing Partner · 1 January 2026Healthcare discount protocol for municipal staff.
• Özel Bilgi HastanesiminorGTM or Marketing Partner · 1 January 2026Healthcare discount protocol for municipal staff.
• Keçiören HastanesiminorGTM or Marketing Partner · 1 January 2026Healthcare discount protocol for municipal staff.
• Türkiye Belediyeler Birliği (Union of Municipalities of Turkey)moderateStrategic or Co-development Partner · 1 January 2024Training programs for municipal staff including Kamu Mali Yönetimi ve Kontrol Kanunu education.
• Dağıstanlılar Eğitim Kültür Yardımlaşma DerneğimoderateStrategic or Co-development Partner · 1 January 2024Kuzey Kafkasya Kültür ve Sanat Festivali (North Caucasus Culture and Art Festival) co-organization.
• Ankara Üniversitesi TÖMERmoderateStrategic or Co-development Partner · 1 January 2022Language education protocol through Türkiye Belediyeler Birliği covering all municipal staff and first-degree relatives.
• Ankara Büyükşehir BelediyesicoreStrategic or Co-development PartnerCoordination on metropolitan services and joint events.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Yenimahalle Belediyesi: Large Ankara district municipality with comparable citizen base, permitting and tax functions, and cultural/social facilities. Direct peer for benchmarking municipal service delivery in Ankara.
• Pursaklar Belediyesi: Adjacent Ankara district municipality operating under the same legal and fiscal framework. Useful peer for smaller-scale comparable service delivery and digital adoption benchmarks.
• Mamak Belediyesi: Another Ankara district municipality of similar size operating under identical Turkish Municipal Law 5393. Same service taxonomy, same revenue model (taxes + central transfers), and overlapping citizen-base characteristics.
• Çankaya Belediyesi: Adjacent Ankara district municipality serving a comparable urban population with the same municipal service mandate (infrastructure, parks, social services, e-belediye). Directly comparable in scale, legal framework, and citizen-service portfolio.
• Etimesgut Belediyesi: Ankara district municipality offering similar e-government services, cultural facilities, and social programs. Strong peer for comparing digital service maturity and infrastructure footprint.
• Altındağ Belediyesi: Ankara district municipality with overlapping municipal mandate. Relevant peer for benchmarking social services, library networks, and infrastructure delivery in the same metro area.

Regional players

• Karatay Belediyesi (Konya): Konya district municipality with similar municipal mandate and citizen services. Useful regional peer for benchmarking medium-sized Turkish district municipal operations outside Ankara.
• Kadıköy Belediyesi: Well-known Istanbul district municipality often cited as a leader in citizen-centric digital services and cultural programs. Comparable in service breadth but operates in a different metropolitan area.
• Tepebaşı Belediyesi (Eskişehir): Eskişehir district municipality recognized for cultural and educational programming. Comparable service portfolio (libraries, cultural centers, parks) but outside Ankara geography.

Broad incumbents

• Ankara Büyükşehir Belediyesi: Parent metropolitan municipality that coordinates district-level services in Ankara. Acts as the broader incumbent in the same governance hierarchy with overlapping but district-wide responsibilities.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Kecioren Belediye Baskanligi