OutcomesMTM, a Cardinal Health company

What OutcomesMTM, a Cardinal Health company does

OutcomesMTM, a wholly-owned subsidiary of Cardinal Health (NYSE: CAH), operates a unified clinical pharmacy and patient engagement platform that connects health insurers (payers), pharmaceutical manufacturers, and providers to a network of 48,000+ pharmacies and 68,000+ practice sites in the United States. The platform is built around a core Outcomes (OutcomesOne) workflow engine plus an Outcomes Premium tier, layered with acquired pharmacy management brands Rx30 and ComputerRx for prescription processing and POS, and an integrated module suite that includes Telepharm (HIPAA-compliant cloud telepharmacy), Patient Engagement (two-way messaging and adherence campaigns, including the PrescribeWellness product), Vaccines registry, PillCount, Virtual Verification, Specialty pharmacy, IVR, and Reconciliation. The architecture is cloud-based, HITRUST CSF certified, and designed to surface clinical opportunities across the dispensing workflow rather than as a standalone point solution.

Name

OutcomesMTM, a Cardinal Health company

Legal name

OutcomesMTM (legal name not explicitly disclosed on website)

Website

https://getoutcomes.com

Company type

Private

Operating status

Operating

Short description

OutcomesMTM, a Cardinal Health subsidiary, operates a cloud-based clinical pharmacy and patient engagement platform connecting payers, pharma, and providers to 48,000+ pharmacies, processing 100M+ annual clinical opportunities and managing MTM, telepharmacy, and adherence workflows.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292)

SIC

Services-Health Services (8000)

akta.pro primary industry

Medication Therapy Management (MTM) & Clinical Pharmacy Services Tools (HLACAKAH)

akta.pro secondary industries

Medication Adherence & Therapy Management Platforms (refills, reminders, MTM) (HLALAIAG), Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Pharmacy Benefit Analytics, Reporting & Employer Consulting (HLAEAKAK)

Keywords

• Medication therapy management
• Pharmacy management software
• Patient engagement platform
• Telepharmacy services
• Clinical pharmacy solutions

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Platform/Subscription Fees: Pharmacies and healthcare organizations pay for access to Outcomes software solutions including pharmacy management, clinical services, and patient engagement tools.
2. Clinical Services Revenue Share: Outcomes facilitates medication therapy management and clinical services, with pharmacies earning $181MM in 2024 and $190MM in 2025 through the platform, suggesting a revenue-sharing or facilitation model.
3. Payer and Pharma Programs: Connects payer and pharma programs through the pharmacy network to optimize efficiency, likely generating revenue through program fees or per-engagement charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

OutcomesMTM delivers a cloud-based clinical pharmacy platform that connects payers, pharmaceutical manufacturers, and providers to the largest pharmacy network in the industry, encompassing 48,000+ pharmacies and 68,000+ practice sites. The offering spans medication therapy management, patient engagement, telepharmacy, pharmacy management software (Rx30, ComputerRx), and clinical intervention services that paid $190MM to pharmacy partners in 2025. It serves independent and chain pharmacies, health insurers, and drug manufacturers with a HIPAA-compliant, HITRUST CSF certified ecosystem.

Product overview

OutcomesMTM operates as a unified platform-plus-modules architecture consisting of the core Outcomes platform and Outcomes Premium as primary tiers, supplemented by acquired pharmacy management brands Rx30 and ComputerRx, along with specialized add-on modules including Patient Engagement, Vaccines, Telepharm, PillCount, Virtual Verification, Specialty, IVR, and Reconciliation. The platform connects payers, pharma, and providers to over 48,000 pharmacies through clinical pharmacy, patient engagement, intervention, and adherence solutions, managing a network serving 70M+ patients with 100M+ clinical opportunities annually. Revenue paid to pharmacy partners reached $190MM in 2025.

Differentiator

Problem solved

Functional benefit

Brands

• OutcomesOne: Platform to optimize pharmacy operations, streamline workflow, maximize clinical opportunities, diversify revenue, and engage patients.
• Outcomes Premium
• Rx30
• ComputerRx
• Telepharm
• PillCount
• IVR
• Patient Engagement
• Vaccines
• Virtual Verification
• Specialty
• Reconciliation
• PrescribeWellness

Products and services

• Outcomes Clinical Platform Core clinical pharmacy platform providing medication therapy management, clinical services, and patient engagement solutions that connect payers, pharma, and providers to the pharmacy network. For pharmacies, payers, and pharmaceutical manufacturers.
• Rx30 Pharmacy Management Software Pharmacy management software offering streamlined prescription processing workflows, integrated POS solution, and automation features for retail pharmacy operations. For independent and chain retail pharmacies.
• ComputerRx Pharmacy Management System Pharmacy management system providing prescription processing and pharmacy workflow solutions. For independent and chain pharmacies.
• Patient Engagement Platform Digital communication platform (including PrescribeWellness) enabling pharmacies, manufacturers, and payers to stay connected with patients through two-way messaging and targeted adherence plans such as refill reminder campaigns.
• TelePharm Telepharmacy Platform HIPAA-compliant cloud-based telepharmacy platform enabling remote counseling, virtual verification, and telepharmacy services for expanded patient access. For pharmacies seeking remote pharmacist coverage.
• PillCount Pharmacy verification and inventory management tool for accurate prescription dispensing and inventory tracking. For pharmacies.
• Virtual Verification Remote pharmacy verification service enabling virtual checks of prescription accuracy by licensed pharmacists for quality assurance and workflow optimization. For pharmacies.
• Specialty Pharmacy Solutions Specialty pharmacy services and solutions for managing complex, high-cost medications and patient therapies. For pharmacies serving specialty therapy patients.
• IVR (Interactive Voice Response) Clinically integrated cloud-based interactive voice response solution compatible with PSTN and IP networks, used for patient communications and refill reminders. For pharmacies.
• Reconciliation Clinical reconciliation tool providing actionable insights for medication therapy management and financial reconciliation across pharmacy operations. For pharmacies and clinical service operators.
• Vaccines (Vaccine Registry) Vaccine registry solution for tracking and managing patient immunization records. For pharmacies administering and tracking immunizations.

Quantifiable outcome

• Pharmacies earned $181MM through Outcomes in 2024, projected to reach $190MM in 2025
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Capital Rx: A technology-forward PBM offering a transparent PBM platform with clinical programs and pharmacy network management. Adjacent competitor to OutcomesMTM's payer-facing technology, with a more SaaS-like architecture and a focus on enterprise/payer segment.
• DrFirst: A healthcare technology company specializing in ePrescribing, medication management, and clinical workflow solutions. Partial overlap with OutcomesMTM's pharmacy management and Medication Therapy Management toolset, focused on prescriber-side workflows.

Broad incumbents

• CVS Caremark: The PBM arm of CVS Health, one of the largest PBMs in the US managing prescription benefits for millions of members. Competes with OutcomesMTM's payer-facing capabilities and operates a vertically integrated pharmacy network that competes with the independent pharmacy base Outcomes relies on.
• OptumRx (UnitedHealth Group): The PBM arm of UnitedHealth Group, offering pharmacy benefit management with integrated clinical and adherence programs. Comparable to OutcomesMTM's payer and pharmacy services and competes for payer contracts and clinical program dollars.
• Express Scripts (Cigna): One of the three largest PBMs in the US, serving payers, employers, and government programs with pharmacy benefit management and clinical programs. Comparable to OutcomesMTM's payer-facing solutions and is a major competitor and potential partner for the network.
• Surescripts: The dominant US health information network operating ePrescribing connectivity for nearly all US pharmacies, physicians, and payers. Comparable to OutcomesMTM's ePrescribing-related connectivity and wide pharmacy network footprint, though broader in scope as a connectivity backbone.

Direct peers

• AdhereHealth: A medication adherence and MTM platform serving health plans, PBMs, and providers with data-driven adherence programs and clinical pharmacy services. Competes directly with OutcomesMTM's Patient Engagement and MTM offerings for payer and pharma contracts.
• RxAnte: A medication adherence analytics platform that uses predictive analytics to improve adherence outcomes for PBMs, payers, and health systems. Comparable to OutcomesMTM's Reconciliation and MTM analytics tools, with overlapping customer segments.
• Tabula Rasa HealthCare (now CareVention HealthCare): A clinical pharmacy and medication therapy management platform that provides comprehensive MTM services, pharmacogenomics, and adherence solutions to health plans and PACE programs. Direct competitor to OutcomesMTM in the clinical pharmacy/MTM space with overlapping payer and provider customers.
• Aspen RxHealth: A clinical pharmacy services marketplace that connects payers with licensed pharmacists to deliver MTM, adherence, and clinical interventions. Directly comparable to OutcomesMTM's payer-facing MTM facilitation and the revenue-sharing model paid to pharmacy partners.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/OutcomesOne

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about OutcomesMTM, a Cardinal Health company