Harry D. Koenig & Co
Harry D. Koenig & Company, Inc. is a U.S.-based business process outsourcing and contact center service provider founded in 1999 and headquartered in the New York area. The firm's password-protected website and absent public financials indicate an established, contract-driven customer base with limited external visibility.
- Company typePrivate
- Founded1999
- HeadquartersEast Rockaway, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
Harry D. Koenig & Co firmographics
Firmographics- Name
- Harry D. Koenig & Co
- Legal name
- Harry D. Koenig & Company, Inc.
- Website
- https://harrydkoenig.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Harry D. Koenig & Company, Inc. is a U.S.-based business process outsourcing and contact center service provider founded in 1999 and headquartered in the New York area. The firm's password-protected website and absent public financials indicate an established, contract-driven customer base with limited external visibility.
- Ownership category
- akta.pro rank
Harry D. Koenig & Co industry classification
Industry- Product category
- Business Process Outsourcing / Contact Center Services
- NAICS
- Telephone Call Centers (56142), Telemarketing Bureaus and Other Contact Centers (561422)
- akta.pro primary industry
- General Customer Service & Contact Center Operations (BPAAAAAA)
- akta.pro secondary industry
- Technical Support & Helpdesk Contact Centers (BPAAAAAI)
Keywords
Where Harry D. Koenig & Co is headquartered
LocationHeadquarters
- HQ city
- East Rockaway
- HQ country
- United States
- HQ region
- North America
Markets served
Harry D. Koenig & Co business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales
Harry D. Koenig & Co product offering
Product offeringCore offering
Harry D. Koenig & Company, Inc. provides contact center and business process outsourcing services to business clients. The company's public-facing website is restricted by password access, and customer interaction is conducted through toll-free and local telephone lines plus email, indicating a service delivery model aimed at existing clients rather than self-service prospects.
Differentiator
Problem solved
Functional benefit
Products and services
- Contact Center and Business Process Outsourcing Services Outsourced contact center and business process services delivered to business clients through a password-protected client portal and telephony channels.
Companies that use Harry D. Koenig & Co
Customer profileIdeal customer profiles1 record
Harry D. Koenig & Co technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Harry D. Koenig & Co competitors and assessment
Company assessmentDirect peers
- TELUS Digital (formerly TELUS International): Digital customer experience and contact center outsourcing provider serving enterprise clients globally. Comparable to Harry D. Koenig & Co on outsourced voice and customer service offerings, with greater scale and digital/AI investments.
- Helpware: Mid-sized outsourced contact center and back-office support provider with nearshore and offshore delivery. Closely comparable to Harry D. Koenig & Co in serving clients with voice, email, and back-office BPO services at a similar scale tier.
- TaskUs: Public BPO focused on outsourced customer support, content moderation, and trust & safety across digital-first clients. Comparable to Harry D. Koenig & Co on the outsourced contact center axis, though more digitally oriented and growth-stage.
- Foundever: BPO formed from the merger of Sitel and SYKES, focused on customer experience, contact center, and digital care outsourcing. Directly comparable to Harry D. Koenig & Co in providing outsourced contact center services to mid-market and enterprise clients.
- SupportNinja: Outsourced customer support and back-office BPO serving tech-forward and mid-market clients. Comparable to Harry D. Koenig & Co in offering outsourced contact center services, though typically targeting higher-growth digital-native customers.
- Alorica: Privately held global customer experience and contact center BPO serving clients in financial services, healthcare, retail, and more. Comparable business model to Harry D. Koenig & Co as a founder-influenced, privately owned outsourced services provider.
Broad incumbents
- Concentrix: Major global BPO and customer experience provider serving enterprise clients across verticals. Overlaps with Harry D. Koenig & Co on contact center and back-office support, but at much larger scale and with broader digital/technology offerings.
- Teleperformance: One of the world's largest outsourced contact center and CX management providers. Comparable to Harry D. Koenig & Co in offering voice-based customer service and BPO capabilities, though operating at vastly greater global scale.
- TTEC Holdings: Large customer experience and contact center outsourcing company with both onshore and offshore delivery. Comparable to Harry D. Koenig & Co in core voice-based CX services, but with materially broader technology, consulting, and analytics capabilities.
Emerging players
- ModSquad (acquired by Concentrix): Digital-first customer support and community management outsourcing firm that previously operated as an independent BPO. Comparable to Harry D. Koenig & Co in providing outsourced customer engagement services, with a stronger digital/community orientation.
Market position
Customer concentration
Harry D. Koenig & Co financial estimates
Financial estimateRevenue estimate
Valuation estimate
Harry D. Koenig & Co leadership team
Management profileNumber of profiles
Harry D. Koenig & Co funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Harry D. Koenig & Co M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Harry D. Koenig & Co
What does Harry D. Koenig & Co do?
Harry D. Koenig & Company, Inc. provides contact center and business process outsourcing services to business clients. The company's public-facing website is restricted by password access, and customer interaction is conducted through toll-free and local telephone lines plus email, indicating a service delivery model aimed at existing clients rather than self-service prospects.
When was Harry D. Koenig & Co founded?
Harry D. Koenig & Co was founded in 1999. It employs 1 to 10 people.
Where is Harry D. Koenig & Co based?
Harry D. Koenig & Co is headquartered in East Rockaway, United States, in the North America region.
Who are Harry D. Koenig & Co's main competitors?
Direct peers on record are TELUS Digital (formerly TELUS International), Helpware, TaskUs, Foundever, SupportNinja and Alorica. Broad incumbents are Concentrix, Teleperformance and TTEC Holdings. ModSquad (acquired by Concentrix) is listed as an emerging player.
Does Harry D. Koenig & Co have an API?
No public API is recorded for Harry D. Koenig & Co.
What industry is Harry D. Koenig & Co in?
Harry D. Koenig & Co's product category is Business Process Outsourcing / Contact Center Services. Its primary akta.pro industry code is BPAAAAAA, General Customer Service & Contact Center Operations, with a secondary code of BPAAAAAI, Technical Support & Helpdesk Contact Centers. Its NAICS code is 56142.