Optimit Gmbh

What Optimit Gmbh does

optimIT GmbH is a private managed IT services provider (IT-Systemhaus) headquartered in Saarbrücken, Germany, founded in 2009. The company positions itself as the "externe IT-Abteilung" (external IT department) for German small and medium-sized enterprises (KMUs) and for medical practices and MVZs (Ärzte & MVZ). Service delivery is concentrated in Saarland with stated nationwide ("Bundesweit") reach, evidenced by named customers including Signal Iduna, Evana AI, IFM Immobilien, ASB, and GSK Kuhn. Headcount falls in the 11–50 band with no public disclosure of exact employee count or revenue.

The product portfolio is organized around five pillars: (1) Managed IT (IT-Flatrate per-device subscription, Managed Server, Managed Client, antivirus/antispam, backup, monitoring); (2) IT Security (firewall, penetration testing, IT-Sicherheits-Basisprüfung, employee awareness training, EU AI Act advisory); (3) IT Infrastructure (virtualization, high availability, HomeOffice VPN, STARFACE telephony, ecoDMS, MailStore email archiving); (4) Medical Practice IT (CGM ALBIS with eAU and GrowthXP modules, myMedax digital anamnesis, electronic patient records); and (5) IT Consulting (IT analysis, strategy, digitalization, data privacy, IT-DD for M&A). Core technology is an integration stack anchored by partnerships with STARFACE (VoIP), ecoDMS (document management), CGM ALBIS/CompuGroup Medical (medical practice software), myMedax, TeamViewer (remote support), MailStore, and HubSpot (CRM/marketing automation).

Revenue is generated through recurring managed services billed per device or flatrate, supplemented by project-based security and consulting engagements (pentests, IT-Analyse, IT-Strategie, IT Due Diligence, Datenschutzberatung, Digitalisierung), plus medical-practice hardware/software resale. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led and direct, leveraging content marketing, SEO, HubSpot-powered email nurture, Google Ads, and a referral-driven regional network; no reseller or channel-partner model is in evidence.

Name

Optimit Gmbh

Legal name

optimIT GmbH

Website

https://optimit.de

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

optimIT GmbH is a Saarbrücken-based managed IT services provider serving German SMEs and medical practices with managed IT, IT security, IT consulting, and specialized CGM ALBIS practice-software support, operating regionally in Saarland with nationwide reach.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Management Consulting Services (54161), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Management Consulting Services (8742)

akta.pro industry

PRIMARYBPAAACAC

Software/Application Support (SaaS, Enterprise Apps)

Business & Public Services/Administrative & Support Services (BPO, Call Centers, Back Office)/Technical Support & Helpdesk (IT/Device/Product Support)

SECONDARYBPAEAAAA

Strategy & IT Advisory

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Consulting & Systems Integration

SECONDARYBPAEAJAM

ITSM Governance, Compliance & Audit Readiness

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Service Management (ITSM) & Service Desk

SECONDARYBPAEAOAE

IT Asset Discovery, Inventory & CMDB Services

Business & Public Services/IT & Digital Services (Managed Services, Systems Integration)/IT Asset Management & Software Licensing Services

SECONDARYHLACADAG

Multi-Location & Enterprise Practice Operations

Healthcare & Life Sciences/Digital Health & Health IT/Practice Management & Scheduling

Keywords

• Managed IT services
• IT security consulting
• Medical practice IT
• IT infrastructure management
• SME IT outsourcing

Headquarters

HQ city

Saarbrücken

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (IT-Flatrate, Managed Server, Managed Client): Recurring managed services billed on a per-device or flatrate basis. Services include monitoring, maintenance, administration, and support. Revenue is recurring in nature, driven by the number of devices/systems under management and the scope of services selected by customers.
2. IT Security Services (Pentest, Firewall, Security Awareness): Security-specific services including penetration testing, firewall management, and employee security training. May be project-based (pentest) or recurring (firewall/awareness).
3. IT Consulting (IT-Analyse, IT-Strategie, Digitalisierung, Datenschutzberatung, IT-Due-Diligence): Advisory and consulting engagements including IT analysis, strategy development, digitization, data privacy consulting, investment planning, and IT due diligence for M&A transactions. Typically project-based or retained consulting engagements.
4. Medical Practice Software & Services (CGM ALBIS, myMedax, ePA, Hardware): Specialized services and hardware for medical practices using CGM ALBIS software, including digital forms, electronic patient records, training, and IT infrastructure provisioning. Combines software services with hardware sales.
5. Telephony & Collaboration (STARFACE, HomeOffice VPN): VoIP telephony solutions via STARFACE systems and secure remote workplace connectivity via VPN solutions. May include hardware provisioning and ongoing service fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

optimIT GmbH operates as an external IT department (externe IT-Abteilung) for small and medium-sized enterprises (KMUs) and physician practices (Ärzte & MVZ) in Germany, primarily Saarland. The company delivers recurring managed IT services under a per-device IT-Flatrate model covering monitoring, maintenance, and support, alongside IT security services (firewall, antivirus/antispam, penetration testing, security baseline assessments, employee awareness training) and IT consulting (analysis, strategy, digitalization, data protection, due diligence). A specialized vertical offering supports medical practices using CGM ALBIS software, myMedax digital anamnesis, electronic sick notes (eAU), and electronic patient records (ePA).

Product overview

Optimit GmbH is an IT full-service provider (IT-Maximaldienstleister) based in Saarbrücken, Germany, offering a comprehensive managed IT services portfolio for SMEs (KMUs) and medical practices. The company's product portfolio is organized into five main areas: Managed IT (IT-Flatrate, Managed Server, Managed Client), IT Security (Antivirus/Antispam, Firewall, Pentest, IT-Sicherheits-Basisprüfung, MA-Sensibilisierung), IT Infrastructure (Datensicherung, IT-Überwachung, Virtualisierung, Hochverfügbarkeit, HomeOffice VPN), Communication & Software (STARFACE Telefonanlagen, ecoDMS, E-Mail Archivierung), and specialized Medical Practice Software (CGM ALBIS with eAU and GrowthXP modules, myMedax, Elektronische PatientenAkte). The offering is complemented by IT consulting services including IT-Analyse, IT-Strategie, Digitalisierung, Datenschutzberatung, and IT-Investitionsplanung. The company operates on a managed services model with proactive monitoring, maintenance, and security services delivered remotely and on-site.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Reduced system downtime through proactive monitoring and maintenance
• +1 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration12 records

Feature5 records

Partnerships

Five partnerships are on record, tiered core.

• STARFACEcoreTechnology or IntegrationoptimIT is a STARFACE partner offering STARFACE telephone systems (VoIP) to customers. STARFACE is a German manufacturer of IP-based telephone systems and UC solutions. optimIT implements, operates, and supports STARFACE phone systems as part of its managed IT and communications portfolio.
• ecoDMScoreTechnology or IntegrationoptimIT offers ecoDMS document management systems to customers, providing document scanning, archiving, and retrieval solutions. ecoDMS is an open-source document management system. optimIT implements and operates ecoDMS for customers as part of its software portfolio.
• CGM ALBIS (CompuGroup Medical)coreTechnology or IntegrationoptimIT is a CGM ALBIS partner providing IT services for medical practices using CompuGroup Medical's ALBIS practice management software. Services include ALBIS implementation, support, eAU integration, ALBIS GrowthXP, electronic patient records (ePA), training, and hardware provisioning.
• myMedaxcoreTechnology or IntegrationoptimIT integrates and supports myMedax — a digital anamnesis and patient form solution for medical practices. myMedax enables structured, patient-friendly digital intake forms. optimIT offers this as part of its medical practice IT solutions.
• HubSpot (Germany GmbH / Ireland Limited / Inc.)coreTechnology or IntegrationoptimIT uses HubSpot as its CRM platform for contact management, form processing, and marketing automation. HubSpot is integrated for managing inbound leads, customer communications, and email campaigns. Data processing involves HubSpot Germany GmbH, HubSpot Ireland Limited, and HubSpot Inc. (USA) with EU-U.S. Data Privacy Framework and Standard Contractual Clauses for data transfers.

Scale indicators3 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Computacenter: European IT services provider with managed services, workplace and security offerings serving enterprise and mid-market; overlaps with optimIT's external-IT-department proposition at much greater scale.
• Allgeier SE: German IT services group covering managed services, enterprise software and IT security; comparable in breadth of MSP and security offerings and in serving German Mittelstand customers.
• CANCOM: German managed-services and cloud provider targeting mid-market and enterprise across DACH; directly comparable business model of outsourced IT operations, security and consulting.
• Bechtle AG: Largest German IT system house offering managed services, IT security and consulting to mid-market and enterprise customers; comparable as a direct competitor in the German MSP market, but operates at vastly larger scale.

Direct peers

• Ratiodata GmbH: German managed-services and IT-outsourcing provider focused on mid-market and public-sector clients; directly comparable as a managed-IT and IT-security service provider in Germany.
• SIEVERS-GROUP: German IT managed-services and IT-security provider for SMEs and mid-market; closely comparable size and target customer profile to optimIT, with overlapping managed-services, security and consulting offerings.
• PRODYNA GmbH: German IT consulting and managed services firm with cloud, custom development and workplace services for mid-market customers; comparable in offering breadth and DACH mid-market focus.
• SVA System Vertrieb Alexander: German IT system house delivering managed services, data center, workplace and security solutions to enterprises — a close direct peer in terms of offering mix and customer profile, though at larger scale.

Regional players

• LANSOL GmbH: Smaller German MSP providing managed services, IT security and cloud to SME customers; comparable size and managed-services proposition to optimIT, primarily serving a different German region.
• SHD System-Haus-Dresden: Regional German IT system house delivering managed services, workplace and security to SMEs in eastern Germany; comparable offering mix to optimIT but serves a different German region.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/optimITGmbH/?locale=de_DE
• LinkedInlinkedin.com/company/optimit-gmbh
• Instagraminstagram.com/optimitgmbh/?hl=de

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Optimit Gmbh