Miller's Towing Inc

What Miller's Towing Inc does

Miller's Towing Inc. is a third-generation, family-owned towing and recovery company founded in 1968 and headquartered in Akron, Ohio, with a second facility in Green, Ohio. It provides light-, medium-, and heavy-duty towing, specialized heavy equipment transport, 24/7 roadside assistance, parking enforcement, and impound services to individual drivers, commercial trucking and fleet operators, construction and industrial companies, and municipal law enforcement agencies across Summit County and surrounding Northeast Ohio communities (including Cuyahoga Falls and Barberton).

The operating model is built around a capital-intensive fleet spanning light-duty wheel-lifts and flatbeds through a 55-ton heavy-duty unit, a 60-ton rotator, and 40-50 ton trailers, supplemented by specialized recovery equipment such as air cushion systems and an emergency response trailer. Technology is limited to off-the-shelf operational tooling: GPS dispatching software for fleet routing and live 24/7 dispatch, plus the third-party Towbook platform for impound tracking and an online Request-a-Tow booking portal and customer-facing vehicle lookup tool. There are no proprietary software assets, AI/ML systems, or patents.

Revenue is generated on a transactional pay-as-you-go basis, with in-town tows starting at $75 plus tax and a 4% credit card service fee, plus quote-based long-distance and heavy equipment transport work, and recurring municipal impound contracts with the Akron Police Department, Ohio State Patrol, and Summit County Sheriff's Office. The customer base is split between high-volume individual consumers (acquired via 24/7 phone dispatch and the website) and a smaller, more concentrated set of government and commercial accounts. The company is privately held under Miller family ownership, has no external funding, and is currently led by Dall Miller Jr. and Linda Miller.

Name

Miller's Towing Inc

Legal name

Miller's Towing Inc.

Website

https://millerstowinginc.com

Company type

Private

Founded year

1968

Operating status

Operating

Headcount range

1–10 employees

Short description

Miller's Towing Inc. is a third-generation, family-owned towing, recovery, and heavy equipment transport company serving individual drivers, commercial fleets, and municipal law enforcement across Akron, Green, and Summit County, Ohio, with a 24/7 live dispatch operation.

Ownership category

akta.pro rank

Product category

Towing & Recovery Services

NAICS

Motor Vehicle Towing (48841), Motor Vehicle Towing (488410)

SIC

Services-Automotive Repair, Services & Parking (7500), Transportation Services (4700)

akta.pro primary industry

Accident Recovery, Winch-Out & Towing Services (Light/Heavy) (TLAKAFAH)

akta.pro secondary industry

Towing, Recovery & Vehicle Removal Services (TLAJAJAC)

Keywords

• Towing services
• Vehicle recovery
• Roadside assistance
• Heavy equipment hauling
• Impound services

Headquarters

HQ city

Akron

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales

Revenue model

1. Towing Services: Flat fee pricing for towing services plus tax. Covers light, medium, and heavy-duty towing for local and long-distance tows. Typical in-town tow is $75+ with 4% credit card processing fee.
2. Heavy Equipment Hauling: Transport services for construction equipment including dozers, excavators, loaders, forklifts, generators, machinery, and buses. Uses 40-ton traveling-axle trailers and 50-ton tri-axle detach trailers.
3. Roadside Assistance: 24-hour roadside services including jumpstarts, vehicle unlocks, tire changes, and out-of-fuel calls. Charged per service call.
4. Impound Services: Vehicle impound and storage services for municipalities and police departments. Recovery fees payable by cash only.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Miller's Towing Inc. is a full-service towing company providing light-, medium-, and heavy-duty towing and recovery, specialized heavy equipment transport, 24/7 roadside assistance (jumpstarts, unlocks, tire changes, out-of-fuel), and impound plus secure vehicle storage services. The company dispatches a fleet ranging from light-duty wheel-lifts and flatbeds to a 55-ton heavy-duty unit and a 60-ton rotator, serving individual drivers, municipalities, and law enforcement agencies across the Akron and Green, OH region.

Product overview

Miller's Towing Inc is a full-service towing company operating since 1968, providing a unified suite of vehicle towing, recovery, and transport services. The core offering consists of four interconnected service lines: Towing & Recovery (light-, medium-, and heavy-duty towing with units up to 60-ton rotator), Specialized Transport (heavy equipment hauling with trailers up to 50-ton capacity), Roadside Services (emergency assistance including jumpstarts, unlocks, tire changes), and Additional/Impound Services (parking enforcement, vehicle storage, off-road recovery). The company serves municipalities and police departments (Akron Police Department, Ohio State Patrol, Summit County Sheriff's Office) alongside individual drivers.

Differentiator

Problem solved

Functional benefit

Products and services

• Towing & Recovery

Named customers6 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature2 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Urgent.ly: Digital roadside assistance marketplace that dispatches tow and recovery providers through a mobile app for insurers, OEMs, and consumers. Comparable as a direct competitor in the dispatch and roadside service layer where Miller's competes for incident-driven towing jobs.
• HONK Technologies: On-demand digital roadside assistance platform matching stranded drivers with tow and service providers. Comparable in that HONK markets directly to end users via app, competing with Miller's local phone dispatch for non-emergency and emergency tows.

Direct peers

• AutoReturn: Provider of vehicle impound, lien sale, and tow management services for municipalities and public agencies across the US. Comparable because AutoReturn contracts with cities to manage police-initiated tows, directly competing with Miller's for the Akron-area municipal impound business.
• AAA (American Automobile Association): Largest US membership-based roadside assistance provider offering 24/7 towing, recovery, and battery/lockout services. Directly comparable to Miller's Towing for light-duty consumer towing and roadside response, though AAA operates as a national network while Miller's is a regional operator.

Others

• Copart: Salvage vehicle auction company that operates its own tow and recovery fleet to acquire vehicles from insurers and individuals. Comparable to Miller's heavy-duty recovery work in that Copart performs large-scale vehicle recovery from accident sites and uses similar heavy-duty tow equipment.
• IAA (Insurance Auto Auctions): Salvage vehicle auction company that tows and stores total-loss and recovered-theft vehicles across the US. Comparable to Miller's impound and heavy recovery services for vehicles that end up in storage facilities awaiting auction.

Broad incumbents

• Agero: B2B roadside assistance and claims management provider that connects insurers, OEMs, and fleets with tow and recovery dispatch networks. Comparable because Agero's network model competes with independent operators like Miller's for the same dispatch and roadside service volume, just from the platform side.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Miller's Towing Inc