Live At Home Care

What Live At Home Care does

Live At Home Care is a privately held Canadian senior home care provider founded in 2003 and operating as a division of parent company Simpe Q, headquartered at 202-998 Harbourside Drive, North Vancouver. It delivers personalized in-home care services to seniors across seven Greater Vancouver cities (Vancouver, North Vancouver, West Vancouver, Burnaby, Richmond, Coquitlam, Surrey), with a workforce of certified Home Care Assistants, Licensed Practical Nurses, caregivers, and IT specialists. The service portfolio comprises nine offerings organized around three layers: (1) core caregiver services — personal care, companionship, medication management, Alzheimer's and dementia care; (2) clinical services delivered by LPNs — nursing services (wound care, chronic condition management) and in-home nursing foot care; and (3) premium add-ons — medical-grade red light therapy (660nm/850nm) and IT/tech support including a Tech Safety Check that integrates third-party AI tools (Amazon Echo, Google Nest, Google Call Screen, photo-restoration services) for scam blocking, voice-controlled medication reminders, and family connectivity. A secure online family care portal supports care-plan management and ongoing communication.

Name

Live At Home Care

Legal name

Live At Home Care

Website

https://lahc.ca

Company type

Private

Founded year

2003

Operating status

Operating

Short description

Live At Home Care is a Greater Vancouver senior home care provider, founded in 2003 and part of Simpe Q, delivering personalized in-home personal care, companionship, nursing, dementia, and tech-safety services to hundreds of families across seven Metro Vancouver cities.

Ownership category

akta.pro rank

Product category

Senior Home Care Services

NAICS

Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Live-In & 24/7 In-Home Care (HLADAGAI)

akta.pro secondary industries

In-Home Dementia Care Services (Specialized Personal Care) (HLADACAI), Dementia Personal Care (ADLs) Support (HSABAEAB), Overnight & Live-In Respite Care (HLADAKAD)

Keywords

• Senior home care
• Personal care services
• Dementia care
• Nursing services
• Elderly care

Headquarters

HQ city

North Vancouver

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Home Care Services: Hourly home care services billed per booking with a 2-hour minimum. Services include personal care, companionship, medication management, nursing services, and IT support. Flexible scheduling from a few hours to full-time support.
2. Facility Top-Up Care: Private supplemental care services delivered inside retirement residences and care homes. Families privately hire dedicated caregivers for additional support beyond facility standard care packages.
3. Nursing Foot Care Services: Professional in-home nursing foot care services including toenail trimming, corn/callus reduction, diabetic care, and infection prevention. Typically 30-45 minute sessions.
4. Red Light Therapy Sessions: Medical-grade red and near-infrared light therapy sessions offered in-home. First session offered free as a trial.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Live At Home Care delivers personalized in-home senior care services across Greater Vancouver, staffed by certified Home Care Assistants (HCAs), Licensed Practical Nurses (LPNs), and IT specialists. The core offering encompasses personal care, companionship, medication management, Alzheimer's and dementia care, and professional nursing services, supplemented by premium add-ons including in-home medical-grade red light therapy, nursing foot care, and facility-based top-up care inside retirement residences. Services are billed hourly with a 2-hour minimum, supported by a secure family care portal and free initial consultation.

Product overview

Live At Home Care is a senior home care service provider offering personalized in-home assistance across Greater Vancouver. The core service portfolio consists of nine distinct offerings: Personal Care Services and Companionship Services as foundational caregiver offerings; IT/Tech Support Services for technology assistance; Alzheimer's & Dementia Care and Medication Management as specialized care modules; Nursing Services (LPN-delivered) for medical needs including wound care and chronic condition management; plus two premium add-on wellness treatments (Red Light Therapy and Foot Care Services); and Care in Facilities for private top-up care inside retirement and care homes. The company also provides AI-powered Tech Safety Checks to help seniors safely use technology tools.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Relief from joint pain and arthritis after a few red light therapy sessions
• +2 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature4 records

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Nurse Next Door: Canadian-founded home care franchise offering senior home care, nursing, and specialty dementia care with a 'Happier Aging' brand. Direct competitor in Greater Vancouver with similar hourly personal care model and premium positioning.
• Home Instead Senior Care: Large international home care franchise with Canadian presence providing personal care, companionship, and dementia support for seniors. Comparable offering and target customer to Live At Home Care, with brand and franchise scale advantages.
• Right at Home Canada: Canadian franchised home care provider offering personal care, nursing, and dementia support. Directly competes for the same seniors and family caregivers in the Greater Vancouver region with comparable hourly service model.
• ParaMed Home Health Care: National Canadian home health care provider delivering in-home nursing, personal support, and palliative care. Directly comparable to Live At Home Care in service mix (personal care, nursing, dementia support) and target customer (seniors aging at home).
• Bayshore Home Health: One of Canada's largest home health care providers offering personal care, nursing, and dementia support across multiple provinces. Directly competes with Live At Home Care in the Greater Vancouver market with overlapping services and a similar customer base of seniors and families.
• We Care Home Health Services: Canadian home health care provider delivering in-home nursing, personal care, and support services. Overlaps with Live At Home Care in personal care, nursing, and companionship offerings for seniors aging at home.

Broad incumbents

• Revera Inc. Major Canadian owner/operator of retirement residences and long-term care homes. Overlaps with Live At Home Care's facility top-up care channel and serves a similar senior demographic, but operates on a much larger, multi-site residential model.
• CBI Health Group: Large Canadian healthcare services network offering home health, rehabilitation, and clinical services. A broader incumbent with overlapping home health and nursing capabilities but with a wider portfolio beyond senior personal care.

Others

• Marpole & Richmond Home Health (Vancouver Coastal Health home support referrals): Publicly funded home support services delivered through Vancouver Coastal Health. Adjacent ecosystem participant that sets reimbursement benchmarks and trains a portion of the Greater Vancouver caregiver workforce, indirectly shaping Live At Home Care's labor pool and pricing.

Regional players

• ComForCare: US-based home care franchise with personal care, dementia, and companionship services. Highly comparable in service model and positioning, though primarily US-operating, making it a relevant benchmark for franchise-driven scaling rather than a direct Vancouver competitor.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Live At Home Care