North Adams Ambulance Service, Inc
North Adams Ambulance Service, Inc is a 501(c)(3) non-profit providing 24/7 paramedic-level 911 ambulance response, non-emergency chairvan transport, and EMS education across 10 municipalities in Northwestern Massachusetts and Southern Vermont.
- Company typePrivate
- Founded1977
- HeadquartersNorth Adams, United States
- Headcount11–50
- GTM typeB2B
- OfferingServices
What North Adams Ambulance Service, Inc does
North Adams Ambulance Service, Inc is a 501(c)(3) non-profit emergency medical services organization founded in 1977 and operating under the trade names Northern Berkshire EMS and Northern Berkshire Transport. The company provides 24/7 paramedic-level 911 ambulance response across 265 square miles covering 10 municipalities in Northwestern Massachusetts and Southern Vermont, supported by a fleet of more than 30 vehicles including 9 ambulances, 2 intercept/command vehicles, 1 special operations trailer, and a chairvan fleet. In 2019, 90 staff members responded to over 8,500 emergency requests, while the Chairvan non-emergency medical transport division logged approximately 18,523 calls annually, and the state-accredited EMS Education Center (the first in Berkshire County, established November 2005) delivers EMT-Basic, EMT-Intermediate, and Paramedic courses plus continuing education. Operations are organized across Administration, Operations, Technical Services (in-house fleet maintenance), and Special Operations divisions, with secondary stations in Williamstown and a 2020-acquired maintenance facility at 394 River Street.
The organization is funded entirely through insurance reimbursements (billed via Comstar Ambulance Billing) and community donations including annual fund drives and planned-giving vehicles such as gift annuities and charitable remainder trusts; it explicitly does not receive subsidies from the communities it serves, the Commonwealth of Massachusetts, the State of Vermont, or the federal government. It is governed by a volunteer Board of Directors (currently presided over by Paul Ethier) with no private investors or parent company, and customers comprise ten municipal governments (primary 911 contracts), North Adams Regional Hospital (interfacility transport and pre-hospital case reviews), and individual Chairvan consumers. Marketing and community engagement run through the company website, an electronic newsletter (Dispatches), an annual Star of Life donor-recognition program, and community partnerships such as the North Berkshire Community Coalition.
North Adams Ambulance Service, Inc firmographics
Firmographics- Name
- North Adams Ambulance Service, Inc
- Legal name
- North Adams Ambulance Service, Inc
- Website
- https://northadamsambulance.com
- Company type
- Private
- Founded year
- 1977
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- North Adams Ambulance Service, Inc is a 501(c)(3) non-profit providing 24/7 paramedic-level 911 ambulance response, non-emergency chairvan transport, and EMS education across 10 municipalities in Northwestern Massachusetts and Southern Vermont.
- Ownership category
- akta.pro rank
North Adams Ambulance Service, Inc industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191), Ambulance Services (621910)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- 911/Public EMS Agencies (Municipal/County/Fire-Based) (HLAFANAA)
- akta.pro secondary industries
- Private EMS Providers (Contract/Interfacility) (HLAFANAB), Emergency Medical Services (EMS) Operations & Dispatch (HLAJAGAC), Ambulance Fleet, Equipment & Logistics Services (HLAFANAN)
Keywords
Where North Adams Ambulance Service, Inc is headquartered
LocationHeadquarters
- HQ city
- North Adams
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
North Adams Ambulance Service, Inc business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales
Revenue model
- Insurance Reimbursement: Revenue generated from insurance payments for emergency ambulance services and medical transportation. The organization bills through Comstar Ambulance Billing.
- Donations and Fundraising: Annual fund drives and periodic fundraisers. The organization is a 501(c)(3) non-profit agency and does not receive subsidies from served communities or state/federal subsidies.
- Planned Giving: Planned giving arrangements including gift annuities, charitable remainder trusts, charitable lead trusts, charitable bequests, and beneficiary designations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Emergency ambulance services billed through insurance |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels5 records
North Adams Ambulance Service, Inc product offering
Product offeringCore offering
North Adams Ambulance Service, Inc., operating as Northern Berkshire EMS, provides 24/7 paramedic-level 911 emergency medical response, ambulance transport, and non-emergency medical transportation (Chairvan) to ten cities and towns in Northwestern Massachusetts and Southern Vermont spanning 265 square miles. It also operates a state-accredited EMS Education Center offering EMT-Basic, EMT-Intermediate, and Paramedic training, and conducts community outreach and preventive paramedicine programs.
Product overview
Northern Berkshire EMS operates as a unified emergency medical services organization offering two core service lines: Northern Berkshire EMS (emergency ambulance services with 24/7 Paramedic Coverage) and Northern Berkshire Transport (non-emergency medical Chairvan transportation). The organization also maintains an EMS Education Center that provides accredited training programs for EMT-Basic, Intermediate, and Paramedic certifications. The service covers ten cities and towns across Northwestern Massachusetts and Southern Vermont, operating from two stations with a fleet of 9 ambulances and multiple chairvans. All divisions operate under the parent organization North Adams Ambulance Service, Inc.
Differentiator
Problem solved
Functional benefit
Products and services
- Northern Berkshire EMS (911 Ambulance Service) Emergency ambulance service providing 24/7 paramedic-level response for ten cities and towns across Northwestern Massachusetts and Southern Vermont, spanning over 265 square miles and responding to approximately 8,500 requests for assistance annually.
- Northern Berkshire Transport (Chairvan) Non-emergency medical transportation service operating a fleet of chairvans that log approximately 18,500 calls annually, providing transport for wheelchair-using, disabled, and elderly patients.
- EMS Education Center State-accredited EMS Education center providing EMT-Basic, EMT-Intermediate, and Paramedic certification courses, as well as refresher and continuing education seminars for emergency medical personnel.
Quantifiable outcome
- Responded to over 8,500 requests for assistance in 2019 with 90 staff members
- +1 more outcomes
Companies that use North Adams Ambulance Service, Inc
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles4 records
North Adams Ambulance Service, Inc technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
North Adams Ambulance Service, Inc partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Comstar Ambulance BillingcoreExternal billing company handling all patient billing and payment collection. Located at 8 Turcotte Memorial Drive, Rowley, MA 01969. Phone: 800-488-4351.
- North Adams Regional HospitalcoreActive participation in Prehospital Case Reviews with the hospital. Coordinates patient transfers and continuums of care.
- NBCC (North Berkshire Community Coalition)minorCommunity coalition that collaborated on the 'Voices for Recovery' video project produced by Great Sky Media.
- Health New EnglandminorHealth insurance provider referenced for Transparency in Coverage requirements. Links to healthsparq.com for machine-readable coverage information.
Scale indicators7 records
Recent moves7 records
Expansion highlights4 records
North Adams Ambulance Service, Inc competitors and assessment
Company assessmentBroad incumbents
- American Medical Response (AMR): The largest private EMS provider in the U.S., operating 911 and inter-facility contracts nationwide under Global Medical Response. Provides broad competitive context and represents the consolidator threat to regional players like Northern Berkshire.
- Falck North America: International EMS operator with U.S. ambulance contracts in California and other states. Comparable broad-portfolio private ambulance business model with 911, BLS/ALS, and interfacility capabilities.
- Global Medical Response: Parent company of AMR and other regional EMS brands. Operates a national portfolio of ground ambulance, air medical, and community paramedicine services — directly relevant as the dominant industry consolidator.
Regional players
- ProTransport-1: California-based private ambulance provider focused on inter-facility, critical care, and 911 services. Comparable diversified EMS business model, but operating in a different regional market.
- MedStar Mobile Healthcare: Public utility-model EMS provider in the Fort Worth, Texas area delivering 911 response and mobile integrated healthcare. Comparable mission-driven, community-anchored operating model with strong payer relationships.
- Richmond Ambulance Authority: Municipal-authority-style EMS provider in Richmond, Virginia operating 911 response and community paramedicine. Comparable integrated EMS-with-community-programs model, though organized as a public authority rather than a non-profit.
Direct peers
- EasCare Ambulance: Private EMS provider operating across Massachusetts and Rhode Island offering 911 response, ALS/BLS transport, and chair car services. Closely comparable in non-emergency and emergency transport mix to Northern Berkshire.
- Acadian Ambulance Service: Large privately held EMS provider operating 911 and inter-facility transport across the Gulf South and beyond. Comparable private EMS business model combining emergency response with non-emergency transport and training programs.
- Cataldo Ambulance Service: Massachusetts-based private ambulance company providing 911 EMS, inter-facility, and wheelchair transport across the Greater Boston and North Shore regions. Directly comparable in service mix, customer base, and Massachusetts regulatory environment.
- Armstrong Ambulance Service: Massachusetts-based private ambulance service providing 911 and inter-facility transport across Greater Boston. Operates a similar municipal-contract-driven model with comparable staffing and fleet structure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
North Adams Ambulance Service, Inc social profiles
Digital presenceNorth Adams Ambulance Service, Inc compliance and trust
Trust signalCompliance1 record
North Adams Ambulance Service, Inc financial estimates
Financial estimateRevenue estimate
Valuation estimate
North Adams Ambulance Service, Inc leadership team
Management profileNumber of profiles
Profiles9 records
North Adams Ambulance Service, Inc subsidiaries and ownership
Company hierarchySubsidiaries2 records
North Adams Ambulance Service, Inc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
North Adams Ambulance Service, Inc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about North Adams Ambulance Service, Inc
What does North Adams Ambulance Service, Inc do?
North Adams Ambulance Service, Inc., operating as Northern Berkshire EMS, provides 24/7 paramedic-level 911 emergency medical response, ambulance transport, and non-emergency medical transportation (Chairvan) to ten cities and towns in Northwestern Massachusetts and Southern Vermont spanning 265 square miles. It also operates a state-accredited EMS Education Center offering EMT-Basic, EMT-Intermediate, and Paramedic training, and conducts community outreach and preventive paramedicine programs.
Is North Adams Ambulance Service, Inc a public or private company?
North Adams Ambulance Service, Inc is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was North Adams Ambulance Service, Inc founded?
North Adams Ambulance Service, Inc was founded in 1977. It employs 11 to 50 people.
Where is North Adams Ambulance Service, Inc based?
North Adams Ambulance Service, Inc is headquartered in North Adams, United States, in the North America region.
How does North Adams Ambulance Service, Inc make money?
Three revenue lines are on record. Insurance Reimbursement is the primary driver. The others are donations and Fundraising and planned Giving.
Who are North Adams Ambulance Service, Inc's main competitors?
Broad incumbents on record are American Medical Response (AMR), Falck North America and Global Medical Response. Regional players are ProTransport-1, MedStar Mobile Healthcare and Richmond Ambulance Authority. Direct peers are EasCare Ambulance, Acadian Ambulance Service, Cataldo Ambulance Service and Armstrong Ambulance Service.
Does North Adams Ambulance Service, Inc have an API?
No public API is recorded for North Adams Ambulance Service, Inc.
What industry is North Adams Ambulance Service, Inc in?
North Adams Ambulance Service, Inc's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAA, 911/Public EMS Agencies (Municipal/County/Fire-Based), with a secondary code of HLAFANAB, Private EMS Providers (Contract/Interfacility). Its NAICS code is 62191 and its SIC code is 8000.